Ford Maverick Complaints (2023)

348 consumer complaints on file.

#11581413April 5, 2024
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
A couple of weeks after getting some software (or maybe firmware?) recalls done on my Ford Maverick my husband and I were driving down a semi-residential street. Suddenly the car went into limp mode and flashed a bunch of lights on the dash. So the car was limping along, but when my husband took his foot off the brake, the car started accelerating on its own. The car would brake when he hit the brakes but the second he lifted his foot off the brakes the car would start accelerating to about 40 mph. We were only a couple miles from our house, and we were able to get home safely, semi-careening our way there. Luckily there weren't any kids playing in the street (there often are) or any pedestrians crossing somewhere unexpectedly. The next day, my husband took the truck to the Ford dealership and told them about what had happened. He told them about how it went into limp mode and then accelerated by itself. They had the truck for basically the whole work day, and then brought it back. They said they couldn't recreate that failure so they cleared the codes, and told us to bring it in if it happened to them. When we got the documentation from the service it said that all they did was clear the codes. And they did NOT document ANYWHERE that we had reported that it had accelerated on its own. That night we found a Reddit thread that had lots of other people reporting the same failure and no satisfactory explanation was given, and, like us, none of them was certain that the issue had been "fixed." I'll upload the documentation they gave us, but again it's what they did NOT document that caused the most concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581451April 5, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving at highway speed, for no reason, the vehicle signals AdvanceTrac error and signals that the vehicle cannot go into the gear selected. The vehicle immediately slows to a protective reduced power (limp mode) with a max of about 30 mph. My safety was at risk because of the sudden and unexpected deceleration from highway speed. The dash indicated that multiple alerts, most alarming was that Pre-Collision Assist is not available. After turning the vehicle off for a while it would become drivable. The dealer inspected the vehicle and stated they could not detect anything wrong. This has happened to me twice on March 20, 2024 and again on March 28, 2024. I had no problem whatsoever until the dealer reprogrammed a computer module associated with a recall. The programming change caused me to have issues when none existed prior. The dealer refused to restore the programming to the original configuration. I read of many that had the same circumstances with their Ford Mavericks on various internet community boards. This is very dangerous and Ford need to develop a fix quickly! I will make my vehicle available to government agency or Ford Motor Company teams for inspection or diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581144April 4, 2024
ENGINE, SERVICE BRAKES, VEHICLE SPEED CONTROL
On the middle of the road when driving, of a sudden, powertrain malfunction, pre-collision not available message pop up and the service light, check engine light also started blinking on the dashboard. Gas pedal was unresponsive and the truck coasted, was not able to drive,and I was luckily able to merge over into the shoulder. Started the truck a few times and the issue persisted. Could move forward with the battery but still no input from the gas pedal. I towed the truck and is with the dealer. But i am really scared to drive it again. I was lucky to be on the slow speed zone road and was able to get out to the shoulder. However, I might have been hit and killed if it happens in the highways. Very scary moment. Ford should take some safety responsibility more carefully.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580482April 1, 2024
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
I took it to the dealer for a recall with a PCM programming. After that, I drove it for a few days and the car came to a sudden halt on the freeway. Luckily the cars behind me did not hit me but it is a safety concern and the dealerships are not able to find the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580261March 30, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
On parkway doing 65 when dash lit up dinging with a cascade of multiple yellow light alerts all at once, including * Gear Selected Will Engage at Low Speed * Powertrain malfunction/reduced power * Pre-collision assist not available * Service engine soon warning * Service AdvanceTrac * Hill assist not available Pressing on the pedal wouldn't accelerate it and I had to emergency pull over on the side of the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580044March 29, 2024
ENGINE, FORWARD COLLISION AVOIDANCE, POWER TRAIN
The contact owns a 2023 Ford Maverick. The contact stated that while pressing the fuel pedal the vehicle would not properly accelerate and had stalled. Also, while at a stop light the vehicle had erroneously accelerated forward. During the failures the check engine, power train and collision avoidance warning lights had illuminated. The vehicle was taken to the local dealer who was unable to determine the cause of the failures. The dashboard module was reprogramed but after retrieving the vehicle the failures continued to occur. The manufacturer was not yet contacted. The failure mileage was 9,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580087March 29, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL
I was driving on a divided secondary road and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 55 down to under 30 +/- MPH. When it was necessary to stop at a light and I took my foot off the accelerator, the truck did not immediately slow but actually surged forward. After 'crawling' home, I had it flat-bedded to a dealership that day, and it took them almost 2 weeks and multiple test drives to tell me that that cannot recreate this issue. I was told by the service advisor that there was an issue and that could see it in the vehicles history. I went to the dealership and asked them how long they would keep testing it if they were not able to replicate the problems. They said 'it was up to me'. I took the vehicle home. We only had it for a day and less than 100 miles of driving and the problem occurred again, after dark, on a busy road in an intersection and the truck would not move at all for a few tense moments. The gear selector dial flashed repeatedly and the parking brake came on by itself. We had the truck flat-bedded back to the dealership the next day and it will stay there until the solution is found to eliminate this dangerous and life-threatening operational fault. The second incident occurred on March 26. Service to address 2 recalls was done on the vehicle on March 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580107March 29, 2024
POWER TRAIN, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Was driving down a highway at about 75 MPH when the vehicle automatically shifted to neutral and gave the following warnings on the dash: Gear selected will engage at low speed, Powertrain malfunction/reduced power, pre-collision assist is not available, service engine soon warning, service advancedtrac, hill assist not available. This is about a month after other recalls were ‘fixed’ and other ‘updates’ to software were installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580024March 28, 2024
POWER TRAIN
While driving the vehicle the transmission (Ford eCVT) appeared to be stuck at a certain ratio and the engine shut off. The vehicle continued to move on the electric motor. Various warnings flashed on the screen, including a "vehicle will reengage gears at speed", "service engine", "service transmission", "hill start disabled/malfunctioning", "traction control malfunctioning/disabled". I pulled off the road into a neighborhood to stop the vehicle. Later when I tried to limp the vehicle home it would automatically accelerate as fast as the electric motor could push it whenever I lifted my foot off the brake (accelerating on its own). Vehicle is waiting to be inspected by the dealer and has not been driven since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579724March 27, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
While driving up hill a check engine light and power train malfunction/ reduced power warning appeared. This caused my vehicle to be unable to accelerate and could have caused the vehicle that was behind me to collide with my vehicle. This is the second time this issue has happened and the dealer I have taken it to has been unable to figure out the issue. As far as I know only my dealer has inspected the vehicle and there were no other warning signs or messages before the malfunction happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579444March 26, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
On two separate occasions (27 February & 16 March) my 2023 Ford Maverick XLT lost power while driving at highway speeds giving the following alerts: • Gear Selected Will Engage at Low Speed • Powertrain malfunction/reduced power • Pre-collision assist not available • Service engine soon warning • Service AdvanceTrac • Hill assist not available After the dealer couldn’t recreate the issue in February they released the truck back to me. As of today, 26 March, the dealer still has my car after the 16 March incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579453March 26, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving the following warnings all came on: Gear Selected Will Engage at Low Speed Powertrain malfunction/reduced power Pre-collision assist not available Service engine soon warning Service AdvanceTrac Hill assist not available Vehicle came to a stop and parking brake automatically engaged. Driver could not control acceleration, gas pedal had no control, and vehicle moved on it's own under electric power. Vehicle would continue accelerating, and the only want to try to control speed was used the brake. Symptoms persisted for several drive cycles, until all the warning lights went off (except for checking engine light), and vehicle went back to normal. After several more drive cycles the check engine light went off. This is the third time this potential life threatening issue has occurred. Dealer has not been able to resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579593March 26, 2024
SERVICE BRAKES, ENGINE
Vehicle was going down the highway around 70 mph and suddenly warning message appeared on display that the select drive has been disengaged and the brake light ( lower right of instrument panel ! Red brake illuminated and the engine stop propelling engine and started to brake and slow down. Had to coast to the shoulder and car was not running and brakes were still applied even I was not applying the brakes . This is the second time it acquired. Second time was after Ford dealership had again done an ecm update and said the issue was resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579607March 26, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
On [XXX] the headlights on my 23 ford maverick xlt ecoboost decided to completely go out and stop working for a couple seconds when driving past a cop which resulted in him pulling me over. Other issues i have had are the electronic parking brake failing after pressing it almost 8 times and the car lurching forward where it almost hit a wall if i didn't hit the brake again. The radio sometimes is completely unresponsive and needs a hard reset. At a stoplight the other day it was raining, once green the truck slammed into gear and the rpm jumped sky high to 5000 rpm, the traction control light didn't go off either and sounded like something metal was grinding and the hood completely flexed. All of this is recorded on dashcam which i have saved, reach out to me if you want the videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579209March 25, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Driving at approximate 25 mph when three warnings came on simultaneously and the vehicle abruptly lost power and I was required to pull off the road. The vehicle could not go any faster than 15 mph. Fortunately I was not running on the highway when this occurred. The three warnings are as follows. 1. SERVICE ENGINE SOON WARNING 2. POWERTRAIN MALFUNCTION / REDUCED POWER 3. PRE-COLLISION ASSIST NO AVAILABLE The vehicle was towed to dealer and is awaiting diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579125March 24, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE
Vehicle at Ford dealer on 3/7/24 for two separate recalls, Emission Recall 23E09 and Compliance Recall Notice NHTSA 23V848 where the BCM and PCM were reprogramed and updated. The vehicle operated normally before the dealership service for the recalls. On 3/18/24 after the recall service was performed, while driving along a state route of speed limit 55, the vehicle suddenly lost power and displayed the following indications on dashboard: Service Engine Soon, Pre-Collision Assist not available, and Powertrain Malfunction/Reduced power. The vehicle was able to be pulled over safely to the side of the road. The vehicle was able to be restarted but at a significant loss of power with the same warning lights displayed. Safety was compromised as the vehicle lost power and speed and could only be operated a short distance. Thankfully other vehicles were able to avoid me at my significantly diminished speed and I was able to turn on warning flashers and pull to the side of the road no faster than 10mph. The vehicle was towed to a Ford dealer, who had the vehicle for 3 days, where they confirmed with their scan tools the warning lights had come on and the power had diminished when the incident happened, but were not able to reproduce the symptoms. Technician noted there were no SSMS or TSBS from Ford or otherwise for these concerns and was given back to me at no charge. Incident happened on March 18th, 2024 and is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578953March 22, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Upon exiting highway and getting on access road, vehicle malfunctioned and indicated to slow down and shift transmission into neutral. I lost speed and was given little if any power to accelerate. I arrived at a red light where I shifted into neutral and then park. I shifted back to drive where I was able to get very little acceleration. I turned right, put on my hazards, and looked to park as quickly as possible. Even though I was driving slow I was also unable to fully brake, which was unsettling. I found a parking lot just a little ways up the road where I parked and called for a tow truck. The truck is currently at a local Ford dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578976March 22, 2024
POWER TRAIN
While operating my Ford Maverick truck at about 50 mph, I received two immediate warnings on the instrument panel. At the same time, the truck went into reduced power mode, displaying "Powertrain malfunction/Reduced power" and "Service Engine Soon". This ended up slowing me rapidly from 50 mph down to under 20 mph and the braking became very erratic. The vehicle would barely accelerate and I barely got it home at about 20 mph. It is now accelerating better but is still far from normal and the braking and hybrid systems are erratic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578366March 19, 2024
VEHICLE SPEED CONTROL
- The truck attempts to accelerate by itself. No gas pedal pressure is required. - The brake still (thankfully) slows down and stops the truck, but if those brakes had failed, my spouse and children would have been in a wreck for sure. - No one has yet inspected the vehicle, but a service appointment has been requested. - MANY warning signals suddenly flashed: something about "hill climbing," something about AdvanceTrac, a collision warning. Those were all in the screen area. Also the following icons were lit: wrench, engine, slippery road, crash. These happened immediately before the incident. No prior warning. - We had recently (last week?) gotten some recall work done by Ford. - This is happening to other people, too. As soon as we were home, we found [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578376March 19, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Was traveling at around 60 mph and multiple lights and warnings came up on the dash “powertrain malfunction” and “service advancetrac”. Power was reduced to a limp mode and I was forced to pull over on the highway. This happened within a week of having multiple software recalls carried out by a ford mobile technician. I was able to reset the codes with an obd scanner and haven’t had an issue since but I have read about this happening to multiple people with the same hybrid vehicle after having these recalls done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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