Ford Maverick Complaints (2023)

348 consumer complaints on file.

#11583326April 16, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
While Driving on I-79 on Friday April 12th around 3pm my Ford Maverick would not accelerate when I pushed the gas pedal. I attempted to pass a tanker truck and as I pushed the gas pedal nothing happened. No acceleration whatsoever. As I looked down at the instrument panel I do not recall if any dashboard light lit up. I quickly pulled over on to the left hand shoulder of the interstate as I had an SUV barreling down on me from behind during the rain storm. I turned the engine off and waited about a minute before restarting the engine. It worked fine after that. I had it on the interstate since then and had no issues with it. I am on a Ford Maverick message board and many other owners have had similar problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583334April 16, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving down the road at roughly 45 mph when all of the sudden my car went into neutral I was no longer able to accelerate. I was in the middle of a four-lane road with a traffic light coming up in cars coming from the opposite direction. I happen to be very lucky and right next to the Ford dealership when this happened, but this could be a major safety issue as others would not be so fortunate when vehicle was thrown into neutral. All the dash lights came on the check engine light came on. Wrench icon popped up on the instrument cluster as my car began to slow down as I pulled over once I got to roughly 5 mph the parking break engaged and came to a screeching halt. I was not able to disengage the parking break and could not move the vehicle into the drive position anymore. As stated before I was right next to the Ford dealership when this happened so I walked over and talked to the service center, they didn’t see any errors on my vehicle so I walked back to it started it up and the only remaining light was the check engine light and I was able to drive it over to the Ford dealership at which point the gentleman said he was able to see the errors. I have done a lot of reading online and this is called limp mode but is doing nothing to acknowledge this or proactively fix this on vehicles. From my understanding, this issue does not happen until after there are recalls done on the vehicle. I took my car into the shop at 9200 miles. Had it serviced for an oil change at which point Ford did two service recalls and now I’m experiencing this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583362April 16, 2024
POWER TRAIN, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving on the interstate and the gear shift light started blinking. Then I started getting warning lights on the dash: - Gear Selected Will Engage at Low Speed - Powertrain malfunction/reduced power - Pre-collision assist not available - Service engine soon warning - Hill assist not available The car then abruptly slowed down to 35 mph and continued driving at 35 mph even when applying gas. The vehicle would slow down when the brake was applied, however releasing the brake, caused the car to accelerate to 35 mph. The vehicle was inspected by a Ford dealership, however it was the next day, after the car had been turned off for multiple hours. The dealership did not find any active codes, so there was no "fix". Abruptly coming to a stop on the interstate is scary and life-threatening. Ford needs to fix this issue as there could have been a catastrophic accident, had other motorists not been paying attention!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583399April 16, 2024
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving no more than 40 mph, suddenly “gear shift will engage at low speeds” pops up. At this point there is no acceleration. Then when I get to stop at about 1mp it jerks me into an e-brake, immediately prompting “powertrain error”, “check engine”, “hill climb assist not available”, “collision warning not available”. This all started after the last recall was performed. This is now the second time this has done this. I am lucky it did not do this on the highway itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583020April 15, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I had just driven roughly 30 freeway miles on my way home and the truck suddenly flashes a barrage of errors, ESC fails, gear selection at low speed message, hill assist disable, pre-collision assist disabled, ABS light is on, MIL is on, service wrench is on, and drive mode selection is disabled. My truck lost all response to gas pedal, slows down and then slams on the parking brake at like 1-2 mph. I shut it down, started it back up. I had no gas pedal input. The truck self-accelerates up to 30-35 mph. I don't know at which speed it would've stopped accelerating because because the speed limit was only 30 mph. I ended up just riding the brakes to keep the speed down for 3/4 mile so I could get home. I went to reverse into my space at home and the truck was self accelerating in reverse as well. Normally it just rolls back slowly, but this truck was really moving. I abandoned the idea of backing in because I was scared it would just drive itself into the wall. I will not go back out on the roads in Los Angeles driving this vehicle until this is fixed, I would knowingly be putting my life and others lives in serious danger. I was fortunate that I had read about this happening in the past few weeks to several other Maverick owners who have had this problem, so I was aware of what was happening when it started and was only going about 30 mph and there wasn't much traffic around because it was a rainy night. This would've been horrifying if I were on the freeway or in moving traffic, which has happened to others. According to what I've found on the internet, this issue it is a result of some bad software installed in a recent recall. I had the recall done on [XXX] when I had an oil change. Not sure if this is appropriate but this is a reddit thread from a month ago with a bunch of other drivers that have had this happen: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582594April 12, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
All of a sudden, in the rain while driving home, suddenly the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power…. I almost got into an accident in the rain and traffic because the people driving behind me were going fast and my truck just suddenly lost power and I had those cars coming from behind that had to swerve out of my way. I managed to get it pulled off to a side street and turned it off and back on and still had no power and all the lights/warnings were still on. When you press on the gas, it wouldn’t go…. No throttle response. Could not go. Almost in an accident and it could have been worse if this happened with more traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582049April 10, 2024
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
When driving down the road at approximately 35-40mph, the accelerator pedal stopped working and a variety of warning messages and lights popped up on the dash. Some of those messages included "gear selected will engage at low speed", "powertrain system fault", and "pre-collision assist not available". Because the vehicle suddenly became undriveable, it rolled to a stop in the middle of the road. After coming to a stop, I put it in park (I may have restarted the vehicle, but am not entirely sure) and I was able to get the vehicle off the road, albeit with reduced power. Warning messages and lights (check engine, wrench) remained on the dashboard. There were no warning signs prior to this happening The vehicle was towed to a local Ford dealership and has been there for 13 days. I have not heard from them about identifying the problem. The uploaded photo is a screenshot on my phone of the warning messages through my FordPass app.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582158April 10, 2024
SERVICE BRAKES
Regenerative braking system is not in sync with traditional braking system at low speeds. Braking will studder and cause the truck to jump as it brakes to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582250April 10, 2024
POWER TRAIN, UNKNOWN OR OTHER
I took my 2023 Ford Maverick to the Dealership- Larry H Miller Lakewood CO. to get outstanding recalls address on [XXX]. Recalls handled were for Reprogram powertrain control module, turn signal outage detection failure, and software calibration update. I had no issues or concerns with my new vehicles performance or safety up to that point. [XXX] I was driving with my 2 children in the truck on the highway. Going 75 miles/hour uphill near the junction of [XXX] and [XXX] the truck suddenly started reporting errors on the digital display and dropped into limp mode leaving me stuck between 25-35 mph max speed on a busy highway causing a dangerous and unpredictable situation. I was able to exit the highway and navigate side roads to my dealership not far. They cleared the error and reset and were unable to replicate the issue at that time. On [XXX] the issue replicated. Heading south on [XXX] at 75 mph on the highway with my children in the truck, the power train module error once again appeared, check engine light came on and the digital display cycled through a series of errors the same as it had the prior time. Vehicle dropped to limp mode with a max speed of 35 on a busy highway. It once again caused a dangerous and hazardous experience trying to exit the highway at the next available opportunity. On the exit the truck shut off completely. Obstructing traffic. I was able to restart and navigate to a safe spot where I was able to contact Ford Roadside assist and get my truck towed to my same dealership once again. My truck has been at the dealership for 3 weeks now but on [XXX] they reported there were some new updates that might address the issue. They ran those updates and so far have been unable to replicate the problem. There is no solid confirmation from Ford that these updates will resolve the unsafe issue from happening again. We are uncertain at this point as to whether utilizing the vehicle will once again jeopardize our safety driving it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582258April 10, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle lost power in traffic. Error messages on instrument clusters "Pre-Collision Assist not available Service AdvanceTrac Service vehicle soon Hill Start Assist not available Pre-Collision Assist not available" Shut off vehicle. When I restarted it everything returned to normal except check engine light was on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581886April 9, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Vehicle was traveling at 35 MPH. Vehicle shuddered and lost propulsion. Dash displayed following message: "Gear Selected will Engage at Low Speed" The "D" indicator on the shift knob was flashing. Vehicle was able to be pulled to side of road at very low speed. The following error messages were displayed in sequence: "Hill Start Assist Not Available" Pre-Collision Assist Not Available" "Service AdvanceTrac" Additionally, the following error light were iluminated: Check Engine Service Engine Soon Tranction Control Off 12 volt battery error Vehicle was turned off and restarted. The same error messages were displayed. Ford dealer was contacted to schedule a service visit. After a five minute wait, vehicle was able to start and drive, though performance was not as it had been. This morning, error lights remain on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581904April 9, 2024
SERVICE BRAKES
The brake system in Hybrid model Ford Mavericks is unreliable and inconsistent in the way it applies the brakes at slow speeds, causing the driver to over or under apply the brakes and making the vehicle unsafe and unpredictable. My 2023 model braked normally for the first 6 months of ownership and then started to grab at slow speeds when attempting to use the brakes. When coming to a stop it will grab suddenly. It is extremely challenging to drive in stop and go traffic. Ford has issued a software fix, TSB23-2060, the second one they've issued. Neither fix has solved the issue. I often under apply the brakes in anticipation of the brakes grabbing and then have to overapply at the last moment to compensate. It really is unsafe and needs to be fixed. I hope the NHTSA can force the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581982April 9, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
On the freeway all of sudden the “D” icon on the gear selected started flashing and then I started to receive multiple check engine light error messages one after the other, including: •Gear Selected Will Engage at Low Speed •Powertrain malfunction/reduced power •Pre-collision assist not available •Service engine soon warning •Service AdvanceTrac •Hill assist not available The truck then proceeded to switch into neutral all on its own and upon me trying to move the gear selector back into drive the car had zero power when applying the gas. I had to try to avoid traffic to get to the emergency lane with zero power just coasting to the side of the highway. Based on other Ford Maverick owners' testimony it seems Ford Maverick Hybrids getting a recall update to their Powertrain Control Module are then experiencing unpredictable and recurring instances of their truck suddenly having these check engine and random shutdown issues. It seems this has happened to dozens of owners, often at high speeds in the middle of the interstate. It begins with a sudden cascade of alerts (like 5 different malfunctions and systems shutting down). My Ford Maverick was towed and is currently being inspected at the Ford dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582014April 9, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
Received multiple error messages while driving including: -Pre-collision assist not available -Service engine soon -Powertrain malfunction/reduced power -Drive mode selection disabled. The “D” on the gear shift was also flashing. I slowed down and the parking brake automatically engaged while still driving, which caused the truck to stop hard. I was able to drive it to a parking lot, but it felt like it was in between gears. I turned the truck off in the parking lot for a few minutes, and then successfully started it and made it to the dealership with warning lights on. This likely would have caused a wreck if it happened on a busy road at higher speeds. It sounds like many Maverick owners are experiencing this same issue after the last recall. I don’t feel safe driving my vehicle until this is resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581643April 8, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Driving on highway whent alerts all at once, including * Gear Selected Will Engage at Low Speed * Powertrain malfunction/reduced power * Pre-collision assist not available * Service engine soon warning * Service AdvanceTrac * Hill assist not available. Vehicle lost power on road and almost got hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581743April 8, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Was driving my Maverick in a 35mph area an it felt like it had a 'sloppy" transmission shift and immediately lost power. It did not shut down, but with the gas engine running it had a top speed around 35mph and extremely slow acceleration, I had to use my 4way flashers. When it went into electric mode (hybrid) it would accelerate without any pressure on the throttle. Very dangerous. Check engine light, transmission light (wrench), and front collusion light all came on. When I got home and turned it off, then on again, it seemed to run like normal again, although the check engine light is still on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581748April 8, 2024
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Leaving a parking spot, after about 75 ft of travel, wrench and engine indicator light lit up along with scrolling warnings instructing service engine soon, service adv trac, hill start assist not available and pre collision assist not available. Vehicle abruptly slammed on the brakes and would not release. After several attempts to resolve the stopping issue, I was able to engage drive and the vehicle allowed me to travel at 34 mph max. There was no throttle and I had to ride the brakes in order to regulate the 34 mph limit. This a unsafe condition that Ford needs to resolve asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581275April 5, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Vehicle lost power while driving and has many warning notices. Pulled over but when I tried to drive again it accelerated on its own. Pulled over again and turned the vehicle off a few times and then it drive normally but with the check engine light on. Had happened 3 times. Took to Ford dealer 2 times and dealer could not reproduce the issue and gave it back to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581338April 5, 2024
POWER TRAIN
On Friday, March 29, 2024 my Ford Maverick Hybrid lost power. When I started the engine it seemed sluggish but did reach about 40mph as I entered the I-215 freeway on ramp. Instrument panel warning lights did not appear until the problem began. By the time I came to the freeway itself the power was failing, and the truck slowed to only about 15-20mph. This was a highly dangerous position. I stayed on the shoulder and limped along with 4-way flashers on to the next exit, about one mile, where I was able to drive into a parking lot and call AAA road service. The truck was taken on a flatbed tow truck to the Ford dealer, about 15 miles away. It has been at the dealer now for a week. I was told the problem has to do with the computer that controls the drivetrain, and that Ford has not yet sent a solution to the dealer. I was also told that my truck is the fourth one with similar problems to arrive at the dealer, all in the same few days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581396April 5, 2024
SERVICE BRAKES
Brakes surge shortly after startup causing vehicle to lunge forward multiple times when at a stop. Has happened multiple times since getting vehicle new with less than 4500 miles. No warning lights has not been inspected by dealership but many other people have mentioned this happens to them frequently on Ford Maverick truck forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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