Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10748273August 12, 2015
POWER TRAIN
THE SPEEDED UP AND LOST POWER RIGHT IN THE MIDDLE OF TRAFFIC. IT WAS FRIGHTNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748042August 12, 2015
ELECTRICAL SYSTEM
FOR A FEW YEARS NOW VARIOUS ELECTRICAL THING HAVE BEEN GOING ON MY MINI VAN. THE SCREEN THAT SHOWS MILEAGE, ETC. HAS A SHORT AND CAN ONLY BE SEEN WHEN IT'S REALLY DARK OUT AT NIGHT. AWHILE LATER, AS I WAS DRIVING, MY CRUISE CONTROL GAVE OUT AND NO LONGER WORKS. NOW THE LIGHT FOR MY CLOCK AND THE SCREEN THAT TELLS CARDINAL DIRECTIONS AND THE TEMP OUTSIDE IS DEAD. I AM CONCERNED THAT THIS ELECTRICAL ISSUE COULD BE DANGEROUS. I DIDN'T KNOW ABOUT THIS WEBSITE TO REPORT IT TILL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747143August 8, 2015
ENGINE
BECAUSE OF A RECALL LETTER WE TOOK IT IN TO UPTOWN FORD FOR THE TORQUE CONVERTER REPLACEMENT ON 09/05/2014. THE REPAIRS WERE COMPLETED. ON 06/29/2015 WHILE DRIVING ON A HIGHWAY IN PEWAUKEE, WITH OUR FOUR SMALL CHILDREN IN THE BACK, THE VAN LOST FORWARD AND REVERSE POWER AND COULD HAVE EASILY, BUT FORTUNATELY DID NOT, RESULTED IN A CRASH; THE ENGINE CONTINUED TO RUN, STEERING AND BRAKING WERE UNAFFECTED AND THE ELECTRICAL SYSTEM REMAINED FUNCTIONAL. I WAS ABLE TO HAVE TO VAN TOWED RIGHT AWAY TO OUR LOCAL MECHANICS SHOP THAT DAY (6/29/15). THE FOLLOWING DAY (06/30/2015) I CALLED UPTOWN TO SEE IF THEY COULD TAKE A LOOK AT IT BECAUSE THAT WAS WHERE TO RECALL REPLACEMENT WAS PERFORMED. FRED IN THE REPAIRS DEPARTMENT SAID HE COULDN'T LOOK AT IT UNTIL JULY 8TH AND THEN THE REPAIR WOULD TAKE UP TO A WEEK TO COMPLETE IF IT WAS THE TRANSMISSION/TORQUE CONVERTER. THEY HAD RENTAL CARS FOR $13-35/DAY, BUT DID NOT HAVE ANY VANS OR SOMETHING THAT WOULD ACCOMMODATE OUR WHOLE FAMILY (4 CAR SEATS). I CALLED THE # FOR FORD FROM THE RECALL LETTER TO GET SOME GUIDANCE R.E. THIS PROBLEM. I SPOKE TO JACKIE. SHE SAID THAT IF IT WAS AN ISSUE WITH THE TORQUE CONVERTER IT WOULD ONLY BE COVERED IF THE VAN WAS WITHIN 12 MONTHS OF THE RECALL REPLACEMENT OR WITHIN 12,000 MILES. IT WAS WITHIN 12 MONTHS, BUT WAS ABOUT 200 MILES PAST THE 12,000 MILE MARK. IT WAS REPAIRED AT 87,670 MILES AND THE ODOMETER AT THE TIME OF BREAK-DOWN WAS AT 99,800+, MAKING IT OUTSIDE OF THE "WARRANTY" PERIOD. SO, I MOVED FORWARD WITH THE REPAIRS AT OUR MECHANICS AUTOMOTIVE. THE TOTAL COST FOR THE TRANSMISSION REPLACEMENT WAS $2,259.84. AFTERWARDS I WAS INFORMED THAT RECALLS CANNOT HAVE A LIMITED WARRANTY SUCH AS THE ONE THAT WAS DESCRIBED TO ME BY THE CSR (JACKIE) AT FORD ON 06/30/2015. THIS IS A PROBLEM THAT PUT MY FAMILY INTO HARMS WAY AND A REPAIR OF THAT PROBLEM THAT SHOULD HAVE BEEN COVERED BY FORD/UPTOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734670July 17, 2015
WHEELS, STRUCTURE:BODY, SERVICE BRAKES
I HAD RECEIVED A LETTER OF RECALL OF MY BACK ROW SEAT LATCH DO TO CORROSION. I HAD TAKEN MY VAN IN TO BE REPAIRED THEY INFORMED ME THAT THEY WOULD HAVE TO ORDER THE PARTS WHICH TOOK 2 WEEKS UPON RETURNING THEY INFORMED ME THEY NEED ANOTHER PART THEY FORGOT TO ORDER SO I WAITED FOR MY CALL BACK AGAIN.. WITHIN 2 MONTHS TIME I RETURNED TO HAVE IT WORKED ON THAT IS WHEN THEY HAD TOLD ME IT HAD BEGUN TO CORRODE N THAT THEY COULDN'T INSTALL THE PARTS I ASKED THEM ABOUT THE SITUATION FURTHER & IF IT WAS SAFE TO DRIVE THEY HAD SAID YES & HANDED ME MY KEYS SO UPON LEAVING THE DEALERSHIP I HAD STOPPED FOR FOOD ON MY WAY HOME I SMELT BURNT RUBBER THEN A THUDDING NOISE I HAD PULLED OVER TO CHECK IT OUT LUCKILY I WAS TO CLOSE TO A FAMILY MEMBERS HOUSE A PIECE HAD FALLEN OFF N WAS RUBBING ON MY TIRE MY TIRES HAD ALMOST CAUGHT FIRE WHEN LUCKILY I HAD GOTTEN THE BABY OUT BEFORE ANYTHING HAD HAPPENED THE NEXT DAY A MECHANIC HAD INFORMED ME A HOLE WAS BURNT THREW THE FLOOR WHERE THE WHEEL WELLS WERE N THE TIRES ALMOST CAUGHT FIRE HE SAID HE COULD WELD THE PARTS SO FRENCHIES FORD COULD FIX WHAT THEY HAD TO FIX .. THE NEXT DAY HE INFORMED ME HE HAD LOOKED UP THE PARTS N CAME ACROSS THIS WEBSITE STATING IT HAD BEEN RECALLED I HAD TOLD HIM WHAT HAPPENED & INFORMED ME TO TAKE LEGAL MATTERS DUE TO FAULTY PARTS . PLEASE DON'T ALLOW THIS TO HAPPEN TO ANYONE ELTS THE THOUGHT OF MY BABY BEING IN THE BACK SEAT WHILE IT COULD HAVE CAUGHT FIRE IS TERRIFYING I WOULDN'T WANT TO HEAR OF IT HAPPENING TO ANOTHER UNDER THE SAME CIRCUMSTANCES ESPECIALLY A CHILD . & NOW THAT THERE'S A HOLE IN THE FLOOR I'M UNCERTAIN WHAT TO DO I HAVEN'T DROVE IT SINCE & QUITE HONESTLY I'M AFRAID TO .. P.S IS THIS COVERED? WHOSE @ FAULT? WHAT CAN BE DONE?
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10731343June 30, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VAN GOT UP TO 50 MPH AND STALLED OUT AND THEN COMPLETELY LOST POWER. I TOOK IT TO A MECHANIC AND HE SAID THE COMPUTER COMPONENT WAS FULL OF WATER. COMPUTER HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726983June 23, 2015
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING ON AN INCLINED OFF RAMP TOWARDS MY DESTINATION. MY CAR ONCE IT GOT TO THE TOP OF THE INCLINE BEGAN TO SLOW DOWN AND THE RPMS WERE EXCELERATING AND ALL OF A SUDDEN MY CAR CAME TO A STOP I WAS THEN SPOOKED SO I TURNED MY CAR OFF AND THEN TURNED IT BACK ON AND IT WAS MAKING A LOUD REVVING SOUND AND WOULDNT GO INTO ANY GEARS.. SO NOW MY CAR IS JUST STUCK AND I TOPPED OFF ALL OF MY FLUIDS.. I REALLY DONT KNOW WHAT TO DO.. IM A MOTHER OF TWO AND ALSO A FULLTIME EMPLOYEE.. AND I REALLY CANT BE WITH OUT A VEHICLE!! HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714977May 6, 2015
SUSPENSION:MULTIPLE AXLE:TORQUE ARM
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713110April 27, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS DURING RAINY WEATHER CONDITIONS, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712506April 23, 2015
VEHICLE SPEED CONTROL
AS I WAS DRIVING ON THE ABOVE STATED DATE ON A MAJOR HIGHWAY, MY VAN WOULDN'T SHIFT GEARS OR PICK UP SPEED CAUSING US TO ALMOST GET HIT WHILE TRYING TO MERGE ONTO THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712292April 22, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE REFUELING THE VEHICLE, FUEL EJECTED OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711835April 20, 2015
POWER TRAIN
TRANSMISSION PROBLEMS AGAIN. THERE WAS A TORQUE CONVERTER REPLACE ON IT IN 2011 AND THEN A TRANSMISSION AND CONVERTER AGAIN IN 2012. ALL UNDER A PREVIOUS OWNER . I BOUGHT IT FROM THAT OWNER AND NOW ITS DOING THE SAME STUFF AGAIN. MY LOCAL FORD DEALERSHIP SAID THERE IS NOTHING THAT THEY CAN DO. IF IT STILL HAS THE SAME PROBLEM , WHY WONT THE FIX IT AGAIN BECAUSE IT WAS NOT FIXED RIGHT LIKE IT SHOULD BE. THEY JUST PUT A BAD CONVERTER IN IT TWICE AND SAID FORGET IT. NOT FAIR TO US THAT THEY WONT FIX IT. THIS WILL BE THE THIRD TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705075April 11, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
ALL GAUGES LOST POWER ON & OFF EACH DAY,UNTIL TODAY SHUT OFF FOR GOOD (4-10-15). ALSO, AT FIRST (DEC. 2014) LOST LIGHTS ON INSIDE OF VEHICLE & DID NOT EFFECT OUTSIDE LIGHTS UNTIL RECENTLY WHEN OUTSIDE ALSO OUT. HAS HAPPENED MULTIPLE TIMES SINCE FIRST NOTICED. AT FIRST SIGNAL LIGHTS WORKED, BUT NOT NOW. ALSO A/C & RADIO DO NOT WORK, PLUS THE DOORS, WINDOWS DO NOT OPEN OR CLOSE AS WELL. THE ONLY DOOR WHICH OPENS IS THE DRIVERS DOOR WITH THE KEY. SOMETIMES EVERYTHING COMES ON & OFF BY ITSELF, (EVEN CD PLAYER & RADIO, BUT NOW DOES NOT WORK), WHEN I GET IN THE CAR TO START IT. I CHECKED MY BATTERY WHICH WAS STILL GOOD, AND PUT IN A NEW ALTERNATOR THIS MONTH (APRIL), BUT THE PROBLEM HAS BEEN GOING ON SINCE LAST DECEMBER. AT FIRST IN DEC. THE MECHANIC SAID HE HAD TO RESET SOMETHING, AND THEN IT WAS OK FOR A COUPLE OF MONTHS UNTIL FEBRUARY, 2015. THEN IT BEGAN TO START UP AGAIN, AND I REPLACED THE ALTERNATOR LAST MONTH (MARCH). THE NOISE & PROBLEMS WERE HAPPENING AT RANDOM, CRACKLING NOISE UNDER THE DASHBOARD AND UNDER THE DRIVERS SIDE UNDER THE STEERING WHEEL, BUT THEN IT HAS OCCURRED MORE OFTEN. AS OF TODAY 4-10-15 THEY ARE ALL HAPPENING, SO I CAN NOT DRIVE THE VAN NOW DUE TO THE LOSE OF THE SIGNALS, LIGHTS, AND NOT BEING ABLE TO OPEN THE DOORS OR WINDOWS. I CHECKED UNDER THE STEERING WHEEL AND SAW A TINY LIGHT GOING ON & OFF AND THEN IT WENT OFF AND SO DID EVERYTHING ELSE WHICH WAS WORKING BEFORE. THE NOISE WAS AROUND THAT LIGHT AREA NEAR A BLACK BOX. WHAT IS CAUSING THIS? I FEEL IT IS DANGEROUS TO DRIVE THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704841April 9, 2015
POWER TRAIN
I AM CURRENTLY DEALING WITH AN ISSUE THAT I FIND MANY POSTS AND COMPLAINTS ABOUT ON MY 2005 FORD FREESTAR. I WAS DRIVING AROUND A CORNER AND THE CAR JUST SHUT DOWN COMPLETELY. I GOT THE CAR PULLED OVER SAFELY THANKFULLY BECAUSE I HAD MY THREE CHILDREN IN THE VEHICLE WITH ME AT THE TIME. I CAN START THE CAR AND PUT IT INTO DRIVE AND REVERSE. THE CAR GOES INTO GEAR BUT WHEN I HIT THE ACCELERATOR PEDAL IT HAS NO POWER. THE ENGINE REVS AND RPMS GO UP BUT NO MOVEMENT. THE TRANSAXLE LIGHT IS FLASHING AND THE CHECK ENGINE LIGHT IS NOW ON AS WELL. FROM ALL OF THE RESEARCH I FIND THIS IS A PROBLEM WITH THE PCM GETTING WET. IT WAS RAINING TODAY WITH AROUND AN INCH OF RAIN TODAY ALONE. THERE WAS NO WARNING WHEN THIS HAPPENED. THE VAN WAS RUNNING JUST FINE AND THEN IT JUST SHUT DOWN AND STARTED MALFUNCTIONING. THIS IS A WIDELY KNOWN PROBLEM. THERE ARE COMPLAINTS ABOUT THIS ALL OVER THE INTERNET. WHY IS FORD ABLE TO GET AWAY WITH THIS EVEN AFTER THE SERVICE BULLETIN ABOUT IT YEARS AGO. DOES SOMEBODY HAVE TO DIE BEFORE YOU WILL STEP IN AND MAKE FORD DO SOMETHING ABOUT THIS? THIS IS THE SECOND MAJOR PROBLEM I HAVE HAD WITH FORD VEHICLES. NOW I KNOW WHY MY FATHER USED TO CALL THEM "FREAKING OLD REBUILT DODGE" FORD IS A TERRIBLE COMPANY THAT MAKES CRAP VEHICLES AND DOES NOT STAND BEHIND THEM WHEN SERIOUS SAFETY ISSUES ARISE. THEY SURE CAN TAKE THE TAX PAYER MONEY WHEN THEY NEED HELP THOUGH. WHAT A JOKE!!!! FOR ONCE PLEASE STEP IN AND MAKE THIS RIGHT BEFORE SOMEBODY DOES GET KILLED. THERE ARE MANY WORSE STORIES OUT THERE THAN MINE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703986April 6, 2015
POWER TRAIN
MY VAN HAD A RECALL 11S25 FOR A FAULTY TORQUE CONVERTER. I HAD IT REPLACED 8/7/2013 WITH 72690 MILES AT HUFF FORD IN WYTHEVILLE, VA. IT STARTED HAVING THE SAME SYMPTOMS LAST TUESDAY. I HAD IT CHECKED AT HUFF FORD IN WYTHEVILLE, VA, THEY COULD NOT DUPLICATE THE PROBLEM, BUT IT CONTINUES TO "SHUDDER" AT DIFFERENT TIMES. WHEN I ASKED ABOUT THE TORQUE CONVERTER BEING COVERED BECAUSE OF THE RECALL I WAS TOLD THERE WAS ONLY A 12 MO 12000 MILE WARRANTY. IS THAT ALL FORD IS REQUIRED TO DO FOR THIS CONTINUING TORQUE CONVERTER/TRANSMISSION PROBLEM? ANY HELP WOULD BE APPRECIATED. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702311March 28, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE ROAD, THE VAN WILL SUDDENLY DIE. ALL ALARMS, ENGINE LIGHT, ABS, TRACTION CONTROL. WILL GO OFF. SUDENLY THERE IS NO POWER. VAN WILL START RIGHT BACK UP AND DRIVE AGAIN. THIS HAS BEEN GOING ON FOR OVER A YEAR. I HAVE HAD IT AT 7 DIFFERENT MECHANICS, INCLUDING THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE. IT HAS HAPPENED AT ALL DIFFERENT SPEEDS, 20-65, ALSO HAPPENS IF STALLED AT A STOP LIGHT OR DRIVE-THRU. ADDITIONALLY, I CAN BE DRIVING AT 25-35MPH AND THE RPM'S WILL SHOOT UP TO 7000 OR FALL ALL THE WAY DOWN LIKE YOU ARE IDLEING. VEHICLE MAKES NOISES LIKE IT IS GOING TO BLOW UP AND THEN WILL BE FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694102March 13, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 25 MPH, THE VEHICLE JERKED AND A LOUD NOISE WAS HEARD NEAR THE FRONT OF THE VEHICLE. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS REDUCED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692264March 5, 2015
ENGINE
ENGINE SEIZED DUE TO DEFECTIVE INTAKE MANIFOLD GASKET USED BY FORD MOTOR WHEN VEHICLE WAS ASSEMBLED. THIS CAUSES ANTIFREEZE TO ENTER OIL PAN WITHOUT WARNING AND CONTAMINATION OF ENGINE OIL. TECHNICIAN AFFIRMS THE ENGINE BEARINGS ARE DESTROYED AND VAN REQUIRES REPLACEMENT ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691880March 3, 2015
ENGINE
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COWL NEEDED TO BE SEALED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684078February 18, 2015
POWER TRAIN, ELECTRICAL SYSTEM, VISIBILITY/WIPER
IN 06/2014 MY VAN TRANSMISSION LIGHT CAME ON THEN WENT OUT. I THOUGHT IT WAS NOTHING AS TIME PROGRESS I NOTICE THAT MY VAN WAS SLOW AND HARD SHIFTING. I TOOK IT TO THE NEAREST TRANSMISSION AUTO SHOP AND THEY TOLD ME IT WAS MY INTERNAL TRANSMISSION FAILING. I PUT IT IN THE SHOP AND THE REPAIR COST 1200.00 TO FIX. IT GOT IT OUT WORKED FINE FOR A FEW DAYS THEN STARTED BACK SLOW AND HARD SHIFTING AGAIN. TOOK IT BACK TO MECHANIC THEY SAID THEY DON'T SEE ANYTHING WRONG WITH IT. I DID THIS SEVERAL AND HAD NO LUCK WITH IT. 08/2014 I STARTED HAVING MORE NOTICEABLE ELECTRICAL PROBLEMS LIKE DASH BOARD LIGHTS COME ON NOW AND THEN RADIO RESETS IT SELF SOMETIMES IT WONT WORK AT NOT EVEN THE DVD PLAYER. THE DOORS WONT LOCK ALARM GOES OFF WHEN IT WANTS TO AND POWER SLIDING WONT CLOSE. SO I ONLY DROVE THE VAN AROUND TIME LIMITING MY TRIPS CONTACTED FORD NO HELP THERE. THEN WINTER COMES IN ALL OF SUDDEN MY VAN WORKS GREAT DASH BOARD LIGHTS WORKING DVD AND RADIO WORKING FINE MOST IMPORTANTLY MY VAN TRANSMISSION WAS SHIFTING PROPERLY BUT THEN ON WARMER DAYS IT STARTS TO ACT UP AGAIN.ON 02/16/20015 MY CHILDREN AND I WAS ON OUR WAY TO GET GROCERIES FOR THE WINTER STORM THAT WAS COMING,THE LOST POWER AND DIED LUCKILY WAS CLOSE TO HOME THAT I COULD PULL OVER START IT AGAIN AND MAKE IT HOME SAFELY. THEN TODAY IT WILL NOT START UP AT ALL. IM A SINGLE MOTHER OF FIVE YOUNG DAUGHTERS AND MY OLDEST DAUGHTER AND I ARE BOTH DISABLED. WE DEPEND ON THIS VEHICLE TO GET BACK AND FORTH TO OUR DOCTORS APPT. IM PLANNING HAVE A MECHANIC CHECK MY PCM AND TO SEE IF ITS WATER DAMAGE. BUT I'VE NOTICE SEVERAL FELLOW FORD OWNERS ARE GOING THROUGH SIMILAR PROBLEMS. I DON'T KNOW WHY FORD NOT WILLING TO OWN UP TO THEIR LIFE THREATENING MISTAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684213February 18, 2015
POWER TRAIN, ENGINE
VEHICLE LOSES POWER, ERRATICALLY SHIFTS GEARS, RPM GAUGE BOUNCES AROUND AND CHECK ENGINE LIGHT COMES ON. I LATER FIND THAT THE ERROR CODE IS P1740 (TORQUE CONVERTER CLUTCH INDUCTIVE SIGNATURE MALFUNCTION) AFTER FURTHER RESEARCH I SEE THAT THERE WAS A RECALL FOR THIS MODEL AND YEAR OF VEHICLE FOR THIS EXACT PROBLEM YET MY SPECIFIC VEHICLE IS NOT COVERED UNDER THE RECALL. I BOUGHT THIS VEHICLE FROM A USED CAR DEALERSHIP AND I BELIEVE THEY KNEW ABOUT THIS PROBLEM BEFOREHAND AND KEPT IT FROM ME, TELLING ME HOW GOOD AND RELIABLE THIS VEHICLE IS. THE VEHICLE STILL DRIVES FOR NOW BUT WHO KNOWS HOW LONG AND WHETHER ANY ADDITIONAL DAMAGE MAY BE DONE JUST BY CONTINUING DRIVING IT. I BOUGHT THIS BECAUSE WE NEEDED A SAFE FAMILY VEHICLE AND NOW I'M OUT ALL THE MONEY I SPENT ON IT WITHOUT ENOUGH LEFT TO FIX IT. I OBVIOUSLY CAN'T DRIVE MY FAMILY AROUND IN IT AND RISK IT JUST SHUTTING OFF IN THE MIDDLE OF DRIVING DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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