Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10864384May 11, 2016
ELECTRICAL SYSTEM, POWER TRAIN
AN INCIDENT FROM ABOUT A MONTH AGO: AFTER TRAVELING ON THE FREEWAY AND COMING TO A STOP AT A RED LIGHT AT THE OFF RAMP AT 2AM, MY CAR BEGAN TO SPUTTER AND REV. I PROCEEDED TO THE NEXT RED LIGHT WHERE MY CAR SHUT OFF. EVERY TIME I STARTED IT, IT WOULD SHUT OFF RIGHT AWAY. I DRIVE FOR A TAXI SERVICE AND LUCKILY I DID NOT HAVE PASSENGERS IN THE CAR WITH ME AT THE TIME. I CALLED A FAMILY MEMBER TO COME LOOK AND HELP. HE ENDED UP PUSHING MY CAR WITH HIS INTO A NEARBY PARKING LOT. AFTER SOME INVESTIGATION, I CONCLUDED IT WAS THE PCM. IT WAS TAKEN OUT TO DRY COMPLETELY AND THE WINDSHIELD AREA WHERE WATER MAY HAVE LEAKED INTO IT WAS SEALED WITH SILICONE. IT STARTED WORKING AGAIN FINE AND HAS BEEN SINCE THEN. NOW IT HAS RAINED AGAIN AND THE PROBLEM HAS REOCCURRED. TODAY, AFTER DRIVING ON THE FREEWAY AND ENTERING A NEIGHBORHOOD, MY TRANS-AXLE LIGHT STARTED BLINKING. THEN MY OIL AND BATTERY LIGHT APPEARED AND SECONDS AFTER MY STEERING WHEEL STOPPED TURNING AND THE CAR SHUT OFF. I WAS ABLE TO PARK IN THE STREET AND RESTART THE CAR, BUT ONCE I PUT IT IN DRIVE AND MOVED ABOUT 1 FOOT, THE CAR SHUT OFF AGAIN. IT WILL TURN ON AND STAY IDLE, BUT ONCE I START MOVING, IT SHUTS OFF AGAIN. IT HAS BEEN RAINING THE PAST 2 DAYS. I SUSPECT IT IS FROM THE SAME ISSUE AS BEFORE. I ALSO HAD MY CHILDREN IN THE CAR WITH ME AS I WAS TAKING THEM TO SCHOOL. I'M VERY LUCKY THIS DID NOT HAPPEN ON THE FREEWAY OR MAJOR STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860539April 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED, BUT WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855455April 14, 2016
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE VEHICLE WAS AT A STOP, THE RPMS SURGED TO 2,000 AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHEN THE BRAKES WERE APPLIED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE MANIFOLD, WHICH NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO TWO CERTIFIED MECHANICS WHO DIAGNOSED THAT THERE WAS NO LEAK IN THE MANIFOLD. THE CONTACT TOOK THE VEHICLE TO THE DEALER A SECOND TIME AND WAS INFORMED THAT THEY WERE UNABLE TO BE SPECIFY THE EXACT FAILURE. THE DEALER STATED THAT THE THROTTLE BODY AND OTHER UNIDENTIFIED COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855605April 14, 2016
POWER TRAIN
TAKATA RECALL MY TRANSMISSION START SLIPPING WHEN 1ST GEAR TO 2ND GEAR. FEEL LIKE SOME TIMES LOOSING POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845586March 8, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. PRIOR TO THE FAILURE, THE VEHICLE HESITATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,206. UPDATED 04/07/16*LJ UPDATED 04/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824444February 5, 2016
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT DIFFERENT SPEEDS, THE VEHICLE WOULD IDLE HIGH AND ALSO HESITATE AS IF IT WOULD STALL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824562February 5, 2016
SEATS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE THIRD ROW SEAT MADE UNUSUAL NOISES WHEN OCCUPIED BY A PASSENGER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD ROW SEAT LATCH STRIKER WAS CORRODED AND RUSTED INSIDE OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819231January 10, 2016
UNKNOWN OR OTHER
I AM NOT SURE WHERE THE PROBLEM LIES BUT WE SUSPECT IT MAY BE ELECTRICAL. WE HAVE HAD THE FUEL PUMP, FUEL FILTER REPLACED, AND THE PCM CLEANED AND DRIED OUT BUT THE VAN IS STILL MAKING A SQUEALING NOISE AND DIES WITHOUT NOTICE, MOST OFTEN IN THE MIDDLE OF A TURN OR AT A STOP LIGHT OR SIGN. THE SQUEALING STARTS WHEN YOU TURN THE VAN ON, THEN WILL STOP AND START AGAIN RANDOMLY. USUALLY SOON AFTER IT WILL JUST DIE. SO FAR IT HAS ALWAYS RESTARTED BUT IT SEEMS TO BE GETTING WORSE. WE ARE AFRAID TO DRIVE IT VERY FAR FOR FEAR IT WILL DIE IN TRAFFIC OR IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816510December 28, 2015
POWER TRAIN
IN 2014 WE BOUGHT A FORD FREESTAR, FOUND OUT LATER THE TORQUE CONV. WAS RECALLED AND REPLACED. I TOOK THE VAN TO FORD IN OUR AREA AND THEY FLUSHED OUT THE CONVERTER $185+ AND THAT WORKED FOR A MONTH OR SO AND IT DID IT AGAIN. TOOK IT BACK TO FORD AND THEY KEPT IT A WEEK BEFORE THEY TOLD ME I NEEDED A NEW TRANSMISSION. I REPORTED ABOUT THIS VAN BEFORE TO STEVE KENNER NVS-215KJS 12V-006 I BELIEVE THAT IT IS NOT JUST THE TORQUE CONVERTER THAT SHOULD HAVE BEEN RECALL BUT THE TRANSMISSION TOO.I HAD TO PAY ALAN JAY FORD OF WAUCHULA, FL $4.000.00 FOR THAT TRANSMISSION. THIS IS JUST NOT RIGHT.! FORD SAID PAY US THE MONEY HERE IS A 3 YEAR WARRANTY AND GOOD BYE. MY VAN COST ME $5300.00 AND NOW I HAVE $10,000. INTO THIS VEHICLE WHICH IS NOT ACCEPTABLE!!! MY TELE IS [XXX] I HAVE AN INVOICE/REQUEST #15-6151 [email protected] LETTER BY EMAIL CAME BACK. CAN YOU HELP ME. I REALLY THINK PEOPLE ARE IN DANGER WITH THIS TYPE OF VAN. FORD NEEDS TO TAKE A LOOK AT THESE TRANSMISSIONS BECAUSE THEY WOULD NOT EVEN REBUILD THAT PARTICULAR ONE SO I HAD TO GET ANOTHER NEW/REBUILT ONE. THAT'S NOT RIGHT. [XXX] [XXX] BOWLING GREEN, FL. 33834 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811131December 18, 2015
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY RATE OF SPEED, THE ENGINE BACK FIRED AND DRASTICALLY REDUCED SPEED CAUSING THE CONTACT TO HAVE TO DRIVE LESS THAN 30 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,834. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/11/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807672December 1, 2015
FUEL/PROPULSION SYSTEM
I HAD JUST TURNED ONTO MEBANE STREET WHEN THE CAR JUST STOPPED DEAD. I STEERED IT OFF OF THE ROAD, PUT IT IN PARK AND EXITED THE VEHICLE. I WAITED A WHILE AND TRIED TO START IT AGAIN. IT STARTED AND THEN SPUTTERED AND DIED. I CALLED A TOW TRUCK AND THE DRIVER TRIED TO START IT AND IT DID THE SAME THING FOR HIM. HE STATED IT WAS EITHER THE FUEL PUMP OR FUEL FILTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785699October 23, 2015
POWER TRAIN
ON FREEWAY, CAR LOST ALL FORWARD POWER. MOTOR RUNNING. MADE IT TO SHOULDER. SHUT ALL DOWN. STARTED MOTOR..PUT IN GEAR.. MANAGED TO GET HOME PLEASE SEE. CARCOMPLAINTS.COM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785244October 22, 2015
POWER TRAIN
MY VAN WON'T GO INTO REVERSE AND SOMETIMES WON'T EVEN GO INTO DRIVE. THE TORQUE CONVERTER WAS FLUSHED OUT AGAIN AFTER IT WAS SUPPOSEDLY REPLACED DUE TO RECALL AND IS STILL SPUTTERING AND STALLING OUT. THEY TELL ME NOW I NEED A NEW TRANSMISSION AT 50K MILES ANOTHER $4K. THE VAN WAS IN THE DRIVEWAY WITH THE HEALTH DEPT. HERE TO DO WORK AND I COULDN'T GET IT IN REVERSE TO MOVE IT FOR THEM TO PUT IN MY SEPTIC. AFTER PUSHING IT BACKWARD I WAS ABLE TO PUT IT IN DRIVE TO GET AROUND THE HOUSE' IT HAS NOT WANTED TO GET OUT OF PARK AT THE DOCTOR'S OFFICE AND FINALLY WORKED WITH THE SHIFTER UNTIL IT FINALLY WENT TO REVERSE-BACKED OUT-THEN DRIVE. I WAS SITTING IN THE MIDDLE OF A BUSY LOT WHEN IT WOULDN'T GO INTO GEAR. TOOK IT TO FORD AND THEY SAY I EITHER NEEDED A TCM OR A NEW TRANSMISSION. HAD MY VAN FOR 2 DAYS BEFORE TELLING ME I NEEDED A NEW TRANSMISSION. I ONLY PAID $5300. FOR IT AND THEY WANT $4K FOR A TRANSMISSION. THE VAN IS A 2 OWNER VEHICLE AND I BOUGHT IT WITH 41K MILES. THEN FORD SAYS THAT THEY DON'T REBUILD THAT TRANSMISSION-BECAUSE IT IS CRAP AND I NEED A NEW ONE. THIS IS NOT RIGHT. OTHER PEOPLE HAVE COMPLAINED OF THIS SAME THING HAPPENING TO THEM. THEY NEED TO RECALL THIS TRANSMISSION BEFORE SOMEONE REALLY GETS HURT. IN DRIVING THE VAN STALLS FOR NO REASON GOING 30 TO 40MPH. PEOPLE WILL RUN YOU OVER. MY HUSBAND IS DISABLED AND WE CAN'T BE WORRIED ALL THE TIME IF THE VAN WILL GET US TO THE DOCTOR OR ANY PLACE ELSE SAFELY. NOW, WHILE THE VAN IS IN THE SHOP AGAIN FOR ANOTHER TRANSMISSION I HAVE NO WAY TO TRANSPORT MY HUSBANDS SCOOTER TO TAKE HIM TO THE DOCTOR. THE VAN WAS BOUGHT TO TRANSPORT HIM AND THE SCOOTER. WITHOUT A RELIABLE VAN I AM SCREWED! I WILL NEVER BUY A FORD EVER AGAIN. YOU NEED TO GET ON THIS RECALL FOR THE TRANNY. PLEASE HELP THESE PEOPLE LIKE ME. ANOTHER DEATH TRAP JUST LIKE THE PINTO. .WE SHOULD BE REIMBURSED FOR OUR TIME AND MONEY. IT ISN'T RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783612October 20, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE FUELING UP THE VEHICLE, THE FUEL TANK OVERFLOWED. THE CONTACT STATED THAT THERE WAS SOMETHING CLOGGING THE TANK. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. UPDATED 02/23/16 *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782012October 14, 2015
POWER TRAIN
MY FREESTAR WAS RECALLED FOR TRANS PROBLEM, IT BROKE DOWN WHILE I WAS DRIVING ABOUT 3 YRS AGO, FORD IN WATKINS GLEN NY FIXED IT ,IT RAN SLUGGISH LIKE IT DID BEFORE IT BROKE DOWN, I JUST THOUGHT "OH WELL I GUESS THAT'S HOW THEY RAN", NOW THREE YRS. LATER I'M HAVING THE SAME PROBLEM ITS TRANS IS NOT WORKING AGAIN, COULD THEY HAVE POSSIBLY REPAIRED IT WITH ANOTHER FAULTY TRANS (TORQUE CONVERTER) IT BROKE DOWN JUST LIKE IT DID BEFORE IT WAS REPAIRED. IV'E SPOKEN TO OTHER FREESTAR OWNERS THAT HAVE TOLD ME THERE FREESTAR RAN MUCH BETTER AFTER THERE TRANS WAS FIXED, ...BOTH TIMES MY VEHICLE WAS IN MOTION WHEN THE TRANS STOPPED MOVING, ON A CITY STREET. I DO BELIEVE MY PROBLEM IS DO TO ANOTHER FAULTY TORQUE CONVERTER. I LIVE IN N.J. NOW, SO WHAT CAN I DO? THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779835October 5, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE CONTACT MENTIONED WHEN THE VEHICLE SHIFTED INTO GEAR, IT MADE A HUMMING NOISE AND STALLED. AFTER WAITING FOR A MOMENT, THE VEHICLE WAS RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766399September 21, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AND STUTTERED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE T-CONVERTER WAS REPLACED IN AUGUST 2014, DUE TO A RECALL. THE PROBLEM OCCURRED AGAIN AND THE TORQUE CONVERTER WAS REPLACED AGAIN IN JUNE 2015. IN SEPTEMBER THE PROBLEM WAS DIAGNOSED AGAIN AS THE TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760462August 31, 2015
ENGINE, STEERING
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED INTERMITTENTLY WITHOUT WARNING AND THE ENGINE STALLED. THE VEHICLE BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760191August 29, 2015
ELECTRICAL SYSTEM, POWER TRAIN
DROVE THE VEHICLE 1 MILE TO KIDS SCHOOL ON THE WAY BACK IT LOST POWER , WOULDN'T ACCELERATE .. THE #40 FUSE WAS BLOWN AND EVERY TIME I REPLACE IT AS SOON AS I TURN THE KEY ON IT BLOWS AGAIN. CAN'T DRIVE IT AND JUST SEEMS LIKE ELECTRICAL PROBLEMS KEEP OCCURRING WITH IT LAST TIME WAS WATER IN THE PCM CAUSING OTHER ISSUES, MAY BE THE PCM AGAIN I DON'T KNOW BUT THESE FREE STARS ARE BAD FOR THIS EVIDENTLY. . BAD DESIGN AND DEFINITELY BAD FOR BUSINESS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759501August 26, 2015
POWER TRAIN
MY TRANS IS NOT WORKING I ONLY HAVE 58000 MILE WANT TO BE REPLACE THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar