Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10968476March 25, 2017
UNKNOWN OR OTHER
VEHICLE SUDDENLY AND WITHOUT WARNING WILL NOT ENGAGE ANY GEARS. SHIFTS GEAR WITH NO PROBLEM, BUT IT WILL NOT MOVE WHEN SHIFTED INTO DRIVE, REVERSE, ETC. WE ARE UNABLE TO USE ANY MOMENTUM TO MOVE OFF THE ROAD SAFELY. UPON RESEARCH IT MAY BE RELATED TO THE TORQUE CONVERTER RECALL FROM 2009. VEHICLE HAS 154,700 MILAGE. WE WERE AT A STOPLIGHT WHEN MOTIVE POWER FAILED, MOVING AT ABOUT 10 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966232March 16, 2017
ENGINE, STEERING, UNKNOWN OR OTHER
MY TRANSMITION TURN MY CAR OFF IN THE HIGHEST MY ENGINE LIGHT KEEPS GOING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956670February 23, 2017
POWER TRAIN
2005 FORD FREESTAR RECALL I HAVE A 2005 FORD FREESTAR AND DIDN'T KNOW THAT IT HAD BEEN RECALLED. I WAS DRIVING AN HOUR AWAY FROM MY HOME WHEN COMING DOWN AN EXTREMELY BUSY OFFRAMP THE TRANSMISSION JUST STOPPED WORKING. IT TOOK ME AN HOUR AT LEAST TO GET THE VAN TO THE SIDE OF THE ROAD AS PEOPLE WERE HONKING AND FLYING DOWN THE OFFRAMP. I HAD MY TWO KIDS WITH ME AND THEY WERE TERRIFIED. I LOOKED UP THE SYMPTOMS OF MY VEHICLE AND DISCOVERED THE RECALL OF THE TORQUE CONVERTER AND HOW IT CAN KILL THE TRANSMISSION IMMEDIATELY SO I FELT CONFIDENT FORD WOULD HELP S THE VAN HAD A RECALL ON THE TORQUE CONVERTER AND I HAD IT TOWED TO PHIL LONG IN SPRINGS, BECAUSE IT QUIT SHIFTING IN THE SPRINGS, AND THEY TOLD ME TODAY IT WAS THE TRANSMISSION. I DID RESEARCH AND ITS DOING THE SAME THING ALL 05 FREESTARS WERE DOING TO GET RECALLED. THE GUY AT THE SERVICE PLACE ALSO SAID THAT IT HAD ALREADY BEEN FIXED WHICH WAS NOT TRUE BECAUSE I RAN THE VIN PREVIOUSLY TEN HE TOD ME IT WAS THE WHOLE TRANSMISSION BUT I DON'T TRUST THEM. I SHOULD STILL HAVE A NEW TORQUE CONVERTER PUT IN AS WELL RIGHT? I CALLED A FORD DEALERSHIP AND THE LADY WHO ANSWERED THE PHONE SAID THAT SHE DOUBTED MY VEHICLE WAS RECALLED BUT I ASSURED HER I HAD ALREADY CALLED AND CHECKED SO SHE TOLD ME TO HAVE IT TOGETHER. I CALLED ROADSIDE ASSISTANCE. WHEN I HAD THE VAN TOWED TO PHIL LONG IN COLORADO SPRINGS THEY WERE VERY RUDE. INITIALLY THEY DIDN'T WANT TO HELP BUT I EXPLAINED THE ROW TRUCK DRIVER ALREADY LEFT IT. THEY ASKED US TO WAIT I'M THE WAITING AREA FOR QUITE A WHILE THEN TOLD US THEY'D FIX THE TORQUE CONVERTER THURSDAY. AFTER WAITING A WEEK WITH NO TRANSPORTATION THEY TOLD ME THEY WOULD NEED 4500 TO FIX IT. I DON'T KNOW WHAT TO DO I CAN'T AFFORDABLE ANOTHER VEHICLE OR THE REPAIRS AND IT DOESN'T SEEM FAIR THAT EVEN THOUGH THIS HAS HAPPENED TO SO MANY PEOPLE FORD STILL PROFITS SO MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949821February 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE CAUGHT FIRE WITHOUT WARNING. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10948945February 1, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE REAR PASSENGER SIDE OF THE VEHICLE. UPON PARKING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR WHEEL WELL WAS RUBBING AGAINST THE REAR WHEEL. THE CONTACT REMOVED THE METAL PART OF THE SEAT BRACKET FROM THE WHEEL WELL AND CONTINUED DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RECENTLY, THE REAR DRIVER SIDE EXPERIENCED THE SAME ISSUE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946490January 19, 2017
UNKNOWN OR OTHER
ON NOVEMBER I WAS GOING SHOPPING WITH MY TWO KIDS,OUT OF THE SUDDEN MY VAN STOPPED IN THE INTERSECTION OF WASHINGTON AND MILES, I DIDN'T KNOW WHAT WAS GOING ON, I PUSHED IT TO THE SIDE OFF THE ROAD. IT DIDN'T TURN ON SO I CALLED THE TOW TRUCK. WE'RE BEING TRYING TO FIXED IT BUT NOW IT JUST DOESN'T SHIFT. IT IS UNKNOWN AS TO WHAT CAUSED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939485January 3, 2017
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHEN THE CONTACT ATTEMPTED TO OPEN THE TRUNK OF THE VEHICLE, THE HYDRAULIC LOCK FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,765.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927888November 25, 2016
POWER TRAIN
HAD THE TORQUE CONVERTER REPLACED AS PER RECALL AT 53692 MILES. TWO YEARS AND 12000 MILES LATER THE VAN LOST POWER ON THE ROAD. DEALER ESTIMATED $1300 TO DIAGNOSE AND $3000 IF IT IS THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918433October 24, 2016
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE REAR AXLE HAD A DENT AND CAUSED THE BRAKE LINES TO RUB AGAINST THE TIRE. THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915574October 12, 2016
STEERING
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914921October 9, 2016
POWER TRAIN
BACKED OUT OF DRIVEWAY AND NOTICED THAT THE TRANSMISSION SEEMED TO HESITATE OR SHUDDER. PULLED ONTO INTERSTATE AND TRANSMISSION SHIFTED VERY SLUGGISHLY AND STARTED SLIPPING. PULLED OFF THE ROAD AND VEHICLE WOULD NOT MOVE. WITH TRANSMISSION IN GEAR, ENGINEERING JUST REVED. HAD TO HAVE VEHICLE TOWED HOME. THE NEXT MORNING THE VEHICLE WOULD MOVE BUT CONTINUES TO SHUDDER/SLIP. WENT ONLINE AND DISCOVERED RECALL. HAD RECEIVED NO NOTICE FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903306September 2, 2016
POWER TRAIN
IN MOTION AND IN DRIVE ON STATE ROUTE 309 THE VEHICLE SUDDENLY AND WITHOUT WARNING LOST ALL ABILITY TO MOVE. WE HAD MYSELF, MY HUSBAND, MY THREE DAUGHTERS (17, 10, AND 1) PLUS OUR NEW BORN SON IN THE VEHICLE. THE VEHICLE HAD TO BE COASTED TO A NEAR BY GAS STATION BUT NOT BEFORE BEING VERY CLOSE HIT IN THE BACK BY A SEMI TRUCK. THE VEHICLE WAS PLACED IN PARK, THEN DRIVE AGAIN TO SEE IF THE VEHICLE WOULD GO INTO GEAR. THE VEHICLE FAILED TO GO INTO GEAR. THE OTHER GEARS ON THE VEHICLE WERE TESTED ONLY TO CONFIRM THE VEHICLE WOULD NOT GO INTO ANY GEAR OR MOVE. AT THIS TIME FORD CORPERATE HAD BEEN CONTACTED AND THEY SUGGESTED WE PAY TO HAVE IT TOWED TO THE NEAREST FORD REPAIR GARAGE. (WE HAS JUST GOT THE VEHICLE BACK 4 DAYS PRIOR TO THE INABILITY TO MOVE, TO HAVE A POWER TRAIN SENSOR THEY DIAGNOSED AS BAD BECAUSE THE POWER TRAIN LIGHT HAD BEEN BLINKING AND THE VEHICLE HAD BEEN JERKING WHEN PUT INTO DRIVE.) UNABLE TO HAVE THE VEHICLE TOWED TO FORD, DUE TO LACK OF FUNDS FROM THE PREVIOUS WEEK, WE HAD TO PUSH THE VEHICLE HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897286August 19, 2016
ELECTRONIC STABILITY CONTROL (ESC)
PROBLEMS WITH WATER GETTING IN THE ECM HAD 3 TRANSMISSIONS SHOP SAY MY TRANSMISSION NEEDED REBUILD SO I HAD IT REBUILT AND IT'S STILL SLIPPING BETWEEN 30 AND 40 MPH ONLY OTHER THING IT CAN BE IS A WET ECM TRANSMISSION SHOP CAN'T FIGURE IT OUT COST ME 1600 ALREADY AND STILL SLIPPING GOT TO BE THE ECM. THIS NEEDS TO BE A RECALL I WAS DRIVING DOWN THE HIGHWAY AND THE TRANSMISSION JUST QUIT WORKING SHUT IT OFF THEN WAS WORKING AGAIN HAS TO KILL SOMEONE BEFORE IT'S RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896969August 18, 2016
POWER TRAIN
MY FREESTAR WAS RECALLED FOR A PROBLEM WITH THE TORQUE CONVERTER,( MY VEHICLE NEVER REALLY HAD GOOD PICK-UP) ANYWAY THE TRANS WENT AND A FORD DEALER IN NY STATE (WATKINS GLEN) REPAIRED IT IT STILL DIDNT HAVE ANY PICK -UP NOW ABOUT 1.5 YEARS LATER IM HAVING SAME PROBLEM MY VANS BEEN SITTING NOW FOR A YEAR COULD THEY HAVE INSTALLED ANOTHER FAULTY TORQUE CONVERTER? WHAT CAN I DO?08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894700August 10, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND WOULD NOT ACCELERATE PAST 5 MPH. THE TRANSAXLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885486July 18, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE BEGAN TO JERK AND AN UNFAMILIAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883528July 8, 2016
UNKNOWN OR OTHER
TAKATA RECALL - 2005 FORD FREESTAR VAN 135,000 MILES..... TRANSMISSION FAILURE 3 (MARCH 2012) (JULY 2007) TIMES IN 11 YEARS. RECALL ISSUED FOR SAME EXACT VAN BUILT AT OTHER PLANT BUT DOES NOT COVER MY VAN. I DON'T UNDERSTAND THIS AS FORD SAYS THAT THEY USE THE SAME PARTS AT ALL LOCATIONS. WAS DRIVING VEHICLE AND LOST ALL POWER (BREAKS, STEERING ECT.). HAVE ALMOST WRECKED MULTIPLE TIMES DUE TO THIS ISSUE. WE HAVE CONTACTED FORD AND HAVE ONLY BEEN TOLD HOW SORRY THEY ARE THAT WE ARE HAVING PROBLEMS. DEALERSHIP SERVICE MANAGER ACCUSED US OF SAID VEHICLE IN AREA WITH LOST OF WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883601July 8, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 25 MPH DOWN A STEEP DECLINE, THE TRANSMISSION FAILED TO OPERATE. THE CONTACT LOST SLIGHT STEERING CONTROL ON THE MOUNTAINOUS ROAD. AFTER REGAINING CONTROL, THE VEHICLE CAME TO A COMPLETE STOP AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. ADDITIONALLY, WITHIN THE PAST EIGHT YEARS, THE TRANSMISSION WAS REPLACED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874629June 16, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE TRANSMISSION FAILED TO OPERATE IN THE DESIRED GEAR SELECTION UNTIL SEVERAL HOURS LATER. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND TRANSMISSION WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873645June 10, 2016
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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