Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10290817November 3, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER A DAY OF FAMILY FESTIVITIES, 2 1/2 HOURS AWAY FROM HOME, I PACKED MY HUSBAND, TWO DAUGHTERS, SON-IN-LAW , GRANDDAUGHTER AND MYSELF INTO MY 2004 FORD FREESTAR VAN. I WAS DRIVING DOWN A VERY RURAL TWO LANE ROAD, IN TOTAL DARKNESS WHEN IT STARTED. I WAS LEAVING A VERY VERY SMALL TOWN AND ACCELERATED FROM 30 TO 55. EVERYTHING WAS FINE UNTIL I REACHED 62 MPH. THE VAN SEEMED TO MISFIRE AND LUNGED. EVERYONE ASKED WAS IT WAS. I HAD LET OFF THE GAS A BIT AND TRIED NOT TO GO OVER 60. AS WE CONTINUED, THE VAN LUNGED AGAIN, BUT NOW I WAS ONLY GOING 55, AND THEN AGAIN AND AGAIN, GOING SLOWER AND SLOWER. MY HUSBAND ASSUMED I HAD A PROBLEM WITH THE GASOLINE AND TOLD ME TO BLOW IT OUT BUT I TOLD HIM WHEN I PUSHED ON THE GAS, THERE WAS NO RESPONSE. THE CHECK ENGINE LIGHT WENT ON AND THEN IT GOT BAD. I COULD SEE HEADLIGHTS COMING UP IN MY REAR VIEW MIRROR. I THOUGHT ABOUT PULLING OFF TO THE SIDE, BUT AS THE VAN STARTED TO LOOSE POWER, I REALIZED THAT THERE WAS NO SHOULDER AND THAT THERE WAS A RAVINE. I WAS PUMPING THE GAS PEDAL AND THE VAN WOULD INTERMITTENTLY RESPOND BY LUNGING FORWARD AND THEN PAUSING, JUST LIKE A BUCKING BRONCO. THE MOVEMENT WAS SO THRUSTING IT WOKE UP MY GRANDDAUGHTER FROM A SOUND SLEEP. I MANAGED TO PUT MY FLASHERS ON BUT I COULDN'T GET OFF THE ROAD. I REALIZED THAT I NEEDED TO MAKE IT TO THE NEXT TOWN, AS BEING STRANDED IN THAT AREA WOULD BE VERY DANGEROUS FOR ANYONE GETTING OUT OF THE VEHICLE OR ANYONE BEING LEFT BEHIND IN THE VEHICLE. I AM AMAZED THAT NO ONE GOT KILLED BECAUSE THE VAN WOULD TOTALLY LOOSE POWER AND SHUT OFF. I WAS DROPPING TO NEUTRAL TO RESTART IT, ONLY TO HAVE THE SAME THING HAPPEN AGAIN, PUMPING THE GAS, MAKING IT A LITTLE WAY AND THEN THE ENGINE LOSING POWER. THIS HAPPENED FOUR OR FIVE TIMES UNTIL I MADE IT INTO THE NEXT TOWN, WHERE I DROVE DOWN HILL WITH NO ENGINE, STEERING OR BRAKES, AND COASTED INTO A GAS STATION. IT WOULD NOT GO INTO REVERSE AND WAS LEFT 2 HOURS FROM HOME, AWAITING ARRANGEMENTS TO PICKED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290550November 2, 2009
FUEL SYSTEM, GASOLINE
I STARTED HAVING PROBLEMS FUELING MY 2004 FREESTAR AFTER I BEGAN DRIVING ON GRAVEL ROADS HERE IN CENTRAL MISSOURI. THE TANK VENT KEPT GETTING CLOGGED UP AND WHEN I TRIED TO FILL FUEL TANK, PRESSURE WOULD BUILD IN TANK CAUSING FUEL TO COME SPRAYING OUT OF FILL SPOUT. I HAD GAS SPRAYED ON HANDS AND CLOTHING REPEATEDLY. I FINALLY HAD A MECHANIC REROUTE FUEL VENT LINE TO AIR INTAKE IN MOTOR COMPARTMENT. NOW I NO LONGER HAVE TROUBLE. IT COST ME ABOUT $ 250 TO HAVE THIS DONE. I BELIEVE THE PROBLEM IS A FLAW IN DESIGN. MY MECHANICS INLAWS HAVE THE EXACT MODEL AS MINE AND HAVE SAME PROBLEMS. PLEASE ADVISE ABOUT REIMBURSEMENT FOR REPAIR. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290516November 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION FAILED ON THE 2004 FORD FREESTAR MINIVAN AT ONLY 81,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290526November 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
NEAR/MISS ACCIDENT MY SPOUSE WAS DRIVING TO WORK. WE LIVE ON A DIRT ROAD AND WE DRIVE SLOW NO MORE THAN 20 MPH. THE ROAD TAKES YOU DIRECTLY TO THE A BUSY FREEWAY. SHE TURN ONTO THE HIGHWAY AND STARTED ACCELERATING AND BEFORE IT WAS TOO LATE SHE NOTICE THE 2004 FORD FREESTAR WOULDN'T SHIFT INTO 2ND GEAR AND WAS ALMOST REAR ENDED BY A SEMI-TRUCK. COME TO FIND OUT THE TRANS HAD TO BE REBUILT, THERE IS ONLY 89,000 MILES ON IT. THE TRANS MECHANIC TOLD ME THAT IT HAPPENS ALOT ON THESE VANS IT COST ALOT OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289985October 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY HUSBAND AND I WERE DRIVING FROM THE STORE GOING HOME ... JUST TURNED OFF A BUSY STREET ON A SIDE ROAD WHEN ALL OF A SUDDEN THE CAR JUST LOST POWER WHY WE WERE IN DRIVE SO WE ROLLED TO THE SIDE OF THE ROAD ... MY HUSBAND PUT IT IN PARK ... THEN HE STARTED THE CAR AGAIN PUT IT IN GEAR PRESS THE GAS AND WE DID NOT MOVE JUST THE ENGINE MADE NOISE SO HE TRIED ANOTHER GEAR AND SAME THING NOT MOVING JUST ENGINE MAKING NOISE... I AM SURE GLAD THAT WE JUST TURNED OFF THE BUSY STREET NO TELLING WHAT WOULD OF HAPPEN AND WE DID NOT HAVE OUR FOUR CHILDREN IN THE CAR EITHER THANK GOD ... WELL WE HAVE IT TOWED TO A LOCAL FORD DEALER ... THEY TELL US THAT IT IS THE TORQUE CONVERTER AND THE PRICE TO FIX IT 1800.00 I THINK THAT FORD NEEDS TO FIX THE PROBLEMS ... BEFORE SOME ONE GETS SERIOUSLY HURT OR DIES. .. TO TOP IT OFF WE LIVE IN A SMALL TOWN THAT HAS NO BUS OR CAB TRANSPORTATION WITH OR FOR KIDS LIVING PAY CHECK TO PAY CHECK DO NOT EVEN KNOW WHAT TO DO WE JUST MADE 2 CAR PAYMENTS AND WE DO NOT HAVE THE MONEY TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289708October 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS LEAVING THE SCHOOL PARKING LOT WHEN ALL OF A SUDDEN MY CAR STALLED OUT. LUCKILY THERE WAS NO TRAFFIC COMING. IT WOULD START THEN STALL. THIS HAPPENED SEVERAL TIMES. I HAD IT TOWED TO THE FORD DEALER AND WAS TOLD THAT I NEED A NEW TRANSMISSION. THE TORQUE CONVERTER IS DEFECTIVE IN THIS VEHICLE. I HAVE CONTACTED FORD REGARDING THIS INCIDENT. IT IS HORRIFYING TO THINK THAT THESE FAMILY VEHICLES ARE DEFECTIVE AND NOTHING IS BEING DONE BY FORD TO ENSURE THE SAFETY OF THEIR CUSTOMERS. AFTER DOING RESEARCH, I LEARNED THAT NUMEROUS PEOPLE HAVE HAD CLOSE CALLS WITH POTENTIALLY FATAL CIRCUMSTANCES AND STILL NO RECALL. DO PEOPLE HAVE TO BE SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289673October 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2004 FORD FREESTAR DOWN THE ROAD AND ALL OF A SUDDEN NO POWER LIKE IT WAS PUT INTO NEUTRAL SO I HAVE IT IN SHOP. *TR UPDATED IVOQ 12/21/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289647October 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE MAKING A TURN IN A VERY BUSY INTERSECTION MY 04 FREESTAR SIMPLY STOPPED MOVING FORWARD. THE ENGINE WOULD REV BUT IT WOULDN'T MOVE IN ANY GEAR. I WAS STUCK IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. THIS COULD HAVE ENDED IN TRAGEDY IF THIS HAD HAPPENED AT A DIFFERENT TIME OF THE DAY WHEN TRAFFIC GETS REALLY HEAVY. THE PROBLEM HAS BEEN DIAGNOSED BY MORE THAN ONE TRANSMISSION EXPERT TO BE THE TORQUE CONVERTER. I'VE BEEN DOING SOME RESEARCH AND THIS SEEM TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. WITH THIS COMPLAINT I'M ALSO REQUESTING MORE INFORMATION ON THIS PROBLEM. THANK YOU, JORGE*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289383October 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FREESTAR PASSENGER VAN. I WAS DRIVING DOWN ROAD AT APPROXIMATELY 65-70 MPH. AND VAN LOST ALL FORWARD MOMENTUM WITH NO INDICATION AT ALL. NO DASHBOARD INDICATION OR VEHICLE SHOWING IRREGULAR MOMENTUM OR SLIPPAGE. I HAVE BEEN UNABLE TO HAVE VEHICLE REPAIRED. I PUT SENSOR SW-6012 BUT THAT DIDN'T FIX PROBLEM..WHEN CAR IS RUNNING VEHICLE MAKES LOUD WHINING SOUND..NOT QUITE A I SCREECH. I AM GLAD WHEN I LOST POWER THERE WERE NO CARS BEHIND ME. THANK GOD I HAVE BEEN ADVISED THAT IT IS THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288741October 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE 2004 FORD FREESTAR VAN WAS ENTERING THE ON-RAMP TO THE QEW HIGHWAY AND WOULD NO LONGER DRIVE. THE ENGINE WAS STILL WORKING BUT WHEN YOU PUSHED THE GAS PETAL IT WOULD ONLY REV UP AND NOT DRIVE. I HAVE TAKEN IT TO THE LOCAL OAKLAND FORD DEALERSHIP IN OAKVILLE AND HAVE BEEN TOLD IT IS THE TORQUE CONVERTER/TRANSMISSION. MY WIFE THAT WAS DRIVING THE CAR HAD TO WAIT ON THE ON-RAMP UNTIL A TOW TRUCK ARRIVED. SHE WAS VERY CLOSE TO BEING HIT FROM BEHIND ON MANY OCCASSIONS. IF THIS OCCURRED 1 MINUTE LATER SHE WOULD HAVE BEEN ON THE HIGHWAY. THE VEHICLE ONLY HAS 75,000KM ON IT AND THIS SHOULD NOT OCCUR WITH SUCH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287071October 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON HIGHWAY 140 BETWEEN CANTON & WALESKA, GA MY 2004 FORD FREESTAR SUDDENLY WENT TO NEUTRAL FORCING ME TO STOP IN THE MIDDLE OF A BUSY TWO LANE HIGHWAY DURING RUSH HOUR. LUCKY FOR ME THIS WAS COVERED BY MY CARMAX EXTENDED WARRANTY PROGRAM, BUT IT COST ME 200 FOR A TOW AND PUT MY LIFE AND OTHERS AT RISK. I WAS ALMOST REARENDED AS THE PERSON BEHIND ME DIDN'T KNOW I WAS SLOWING DOWN UNTIL I PRESSED THE BRAKE PEDAL TO MAKE OTHERS AWARE I WAS STOPPING. MY TORQUE CONVERTER WAS STRIPPED AND THIS DOESN'T SEEM TO BE AN UNCOMMON PROBLEM ON THIS VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286498October 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 40 MPH THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT STATED THAT THE TORQUE CONVERTER IN THE TRANSMISSION FAILED. THE VEHICLE HAD TO PUSHED ONTO THE EMERGENCY LANE AND TOWED TO A LOCAL MECHANIC. THE MECHANIC CONFIRMED THAT THE TORQUE CONVERTER FAILED. THE DEALER STATED THAT THERE WAS NO RECALL OR WARRANTY RELATED TO THE YEAR, MAKE AND MODEL OF THE VEHICLE. THE FAILURE MILEAGE WAS 99,661.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286120October 2, 2009
SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 50 MPH HE HEARD A LOUD SOUND IN THE FRONT-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND A TECHNICIAN CONCLUDED THAT THE FRONT WHEEL BEARINGS FAILED. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286048October 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TORQUE CONVERTER STOPPED WORKING ON 2004 FORD FREESTAR ON I35 INTERSTATE. NO WARNING THAT ANYTHING WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286074October 2, 2009
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL
ENGINE STALLING, ELECTRICAL PROBLEMS, TRACTION CONTROL SYSTEM DISENGAGES, AND CRUISE CONTROL WILL NOT ENGAGE. ALL PROBLEMS ARE INTERMITTENT AND OCCUR DURING OR AFTER RAIN. PROBLEMS LINKED TO PCM WATER INTRUSION. TODAY ENTIRE ELECTRICAL SYSTEM FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285686September 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSAXLE WARNING LIGHT COMES ON EVEN AFTER TRANSMISSION REPLACEMENT. 2004 FORD FREESTAR HAD TRANSMISSION REPLACED AT 104K BECAUSE OF TRANSAXLE LIGHT CONTINUALLY ON AND VAN STUTTERING, JERKING. LIGHT CONTINUES TO COME ON. TRANSMISSION SHOP SAYS TRANSMISSION IS FINE. LIGHT GOES OFF WHEN KEY IS REMOVED AND ENGINE RESTARTED:HOWEVER, COMES BACK ON WITH DISTANCE AND SPEED DRIVING (AROUND ONE HOUR AT 60+). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285446September 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE ROAD GOING ABOUT 55 MILES PER HOUR WHEN WITH NO WARNING AT ALL THE TRANSMISSION IN MY 2004 FORD FREESTAR FAILED. THIS LEFT ME WITH NO MOMENTUM OR ABILITY TO MOVE FORWARD, FORTUNATELY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND MY FOUR CHILDREN AND I WERE SAFE, BUT SHAKEN. WE COULD HAVE BEEN KILLED! I HAVE ALWAYS HAD REGULAR MAINTENANCE PERFORMED ON MY VAN, AND HAVE THE RECORDS TO PROVE IT. THIS IS VERY DISAPPOINTING TO ME SINCE I HAVE LEARNED THAT FORD IS AWARE OF THIS PROBLEM AND DOES NOTHING TO TAKE CARE OF IT. I AM ANGRY THAT THEY WOULD KNOWINGLY PUT THEIR CONSUMERS LIVES AT RISK WITH FAULTY PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284854September 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT HIGHWAY SPEED, MY 2004 FORD FREESTAR SUDDENLY LOST ALL POWER TO THE WHEELS. THE ENGINE WORKED OK BUT THE TRANSMISSION SHIFT LEVER APPEARED TO HAVE NO EFFECT. HAD THIS HAPPENED OTHER THAN ON A RURAL ROAD AS IT DID, ALL VEHICLES IN PROXIMITY WOULD HAVE BEEN ENDANGERED BY THE SUDDEN LOSS OF POWER IN THIS VEHICLE. THIS FAILURE OCCURRED WITHOUT WARNING OR ANY PRECEDING INDICATION THAT ANYTHING WAS AMISS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284735September 21, 2009
POWER TRAIN
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 65 MPH ATTEMPTING TO ACCELERATE TO PASS ANOTHER VEHICLE, THE RPM INCREASED; HOWEVER, THE VEHICLE DID NOT INCREASE IN SPEED. THERE WERE NO PRIOR WARNINGS. THE VEHICLE TOWED TO A MECHANIC. A MECHANIC STATED THE THE SHAFT OR THE TORQUE CONVERTER CAUSED THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 56,269.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284800September 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SEPT 18, 2009 MY WIFE WAS DRIVING HOME FROM WORK WHEN THE OUR 2004 FORD FREESTAR HAD A SUDDEN LOSS OF POWER. THERE WAS NO INDICATION OF ANY PROBLEM. OUR MECHANIC HAS INDICATED THAT THE TRANSMISSION FAILED AND WOULD REQUIRE A COMPLETE REBUILD, REPLACING THE TORQUE CONVERTER, TRANSMISSION PUMP ASSEMBLY AND VARIOUS ITEMS IN THE OVERHAUL KIT. COST $1807.92. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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