Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10297303December 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FREESTAR WITH OVER 100,000 MILES. LAST NIGHT WHILE DRIVING HOME IN A PRETTY HEAVY SNOW STORM MY TRANSMISSION FAILED (I WILL KNOW FOR SURE AFTER FORD CALLS ME). THE ODD THING IS IT WENT OUT COMPLETELY NO GEARS WORKED AT ALL. I HAVE HAD TRANSMISSIONS FAIL IN THE PAST BUT I ALWAYS HAD A GEAR OR TWO I COULD USE, NOT THIS TIME THE CAR JUST STOPPED. I WAS LUCKY ALONG WITH MY CHILDREN THAT THERE WAS NO TRAFFIC SO WE DID NOT GET HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297255December 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE SUDDEN TRANSMISSION FAILURE WITHOUT WARNING - NO ENGINE LIGHTS ON 2004 FORD FREESTAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296990December 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HIGHWAY, MY 2004 FORD FREESTAR LOST ALL DRIVE POWER AND I HAD TO DRIFT OVER TO THE BREAKDOWN LANE. UPON INSPECTION MY MECHANIC DISCOVERED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. I HAD THE TORQUE CONVERTER REPLACED WITH FACTORY ORIGINAL PARTS FOR $800.00. THAT WAS IN 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296843December 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 50 MPH THE CONTACT HEARD A POPPING SOUND UNDER THE VEHICLE. THE VEHICLE BEGAN TO SLOW DOWN , HOWEVER THE RPMS WERE INCREASING. THE CONTACT ATTEMPTED TO DRIVE ONTO THE EMERGENCY LANE; HOWEVER, THE VEHICLE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. THE CONTACT CHECKED THE TRANSMISSION FLUID AND OBSERVED THAT IT WAS FULL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A LOCAL MECHANIC STATED THAT THE TRANSMISSION MAY BE FAULTY. THE FAILURE MILEAGE WAS 70,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296621December 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR, I AM THE ORIGINAL OWNER. THE VAN HAS 70,000 MILES. WAS DRIVING DOWN THE ROAD AND THE ENGINE REVVED UP AND THE VAN COASTED TO A STOP. WAS TOLD I NEED A NEW TRANSMISSION. THIS OCCURRED ON DECEMBER 11, 2009. THROUGH RESEARCH HAVE FOUND THIS MAY BE A DEFECT. I CONTACTED FORD AND THEY ARE NOT WILLING TO HELP. HAD NO SLIPPAGE OR ANY OTHER WARNING. WAS TOLD WILL COST ME 3000 DOLLARS WHICH I DO NOT HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296630December 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE OWNER OF A 2004 FORD FREESTAR. ON NOV. 13 2009 WHILE LEAVING MY PLACE OF EMPLOYMENT, I PULLED OUT OF MY PARKING SPOT AND PUT THE VEHICLE IN DRIVE,THE VEHICLE LURCHED FORWARD AND THE TRANSMISSION QUIT WORKING. I WAS ABLE TO COAST TO A STOP AND WITH SOME ASSISTANCE WAS ABLE TO PUSH IT INTO A PARKING SPACE.AFTER SPEAKING WITH THE DEALERSHIP THEY ADVISED ME THAT THE FREESTARS OF THAT YEAR HAD DEFECTIVE TRANSMISSION PUMP AND THEY HAD MANY COMING IN FOR REPAIR.THEY ALSO TOLD ME THAT FORD WOULD ONLY REPLACE ON VEHICLES STILL UNDER WARRANTY AT NO COST. THEREFORE THE VEHICLE STILL HAS NOT BEEN REPAIRED DUE TO THE HIGH PRICE FOR THE REPAIR WHICH INVOLVES REBUILDING THE TRANSMISSION. AROUND $2500.00. SO I HAVE A DISABLED VEHICLE SITTING IN MY DRIVEWAY THAT I STILL MAKE MONTHLY PAYMENT ON. AS OF THIS TIME I HAVE BEEN IN TOUCH WITH FORD REGARDING THIS MATTER SEVERAL TIME AND WILL CONTINUE MY EFFORTS UNTIL A RESOLUTION IS REACHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296449December 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
BACKING OUT OF THE DRIVEWAY, WHEN I PUT THE VEHICLE IN DRIVE NOTHING HAPPENED. THE TRANSMISSION WOULD NOT ENGAGE. I HAD TO WAKE UP MY NEIGHBOR AND HE HELPED ME PUSH THE VEHICLE INTO THE DRIVEWAY. THE VEHICLE RAN FINE THE NIGHT BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296257December 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WITHOUT WARNING, SUDDEN LOSS OF MOTION IN CAR - LIKE IT WAS SHIFTED INTO NEUTRAL. LOST ALL CONTROL OF FORWARD/BACKWARDS MOTION. FORD BODY SHOP INDICATED THAT THE TORQUE CONVERTER WAS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295736December 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IN MY 2004 FORD FREESTAR WENT OUT WITH NO WARNING. VAN WAS DRIVING UNDER NORMAL CIRCUMSTANCES AND NEVER MISTREATED. ALL SCHEDULED SERVICES WAS DONE ON TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295744December 15, 2009
POWER TRAIN:DRIVELINE
I WAS TRAVELING 50MPH ON A HIGHWAY, AND WITHOUT WARNING,LOST TOTAL ACCELERATION, LUCKILY THERE WAS NOBODY CLOSE BEHIND ME. I WAS ABLE TO PULL OFF A SIDE ROAD, PLACED THE CAR IN PARK AND THEN ENGAGED IT TO THE DRIVE GEAR, BUT I WAS NOT GOING ANYWHERE, I WAS ABLE TO PUT IT INTO THE REVERSER GEAR,BUT NO MOVEMENT.,I ONLY HAVE 63,000 MILES ON MY VEHICLE. MY MECHANIC TELLS ME IT IS MY TRANSMISSION, AND WILL COST APPROXIMATELY 2400.00 I DON;T HAVE THAT KIND OF MONEY TO FIX MY VEHICLE. IF I HAD BEEN IN HEAVY TRAFFIC, THESE MIGHT HAVE RESULTED IN AN ACCIDENT AND SOMEONE COULD HAVE BEEN SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296018December 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 04 FREESTAR LEFT ME ON THE SIDE OF A RURAL ROAD, NEXT TO A SWAMP WITH 6 " OF FRESH SNOW AND AN UNPLOWED ROAD SHOULDER. I HAD MY 2 AND 4 YEAR OLD KIDS WITH ME AT THE TIME AND IT WAS 7 AM. THIS WAS A DANGEROUS SITUATION, ESPECIALLY CONSIDERING THAT I HAD NO WARNING THAT THERE WAS ANYTHING EVEN REMOTELY WRONG WITH THE VAN. MECHANIC SAID THAT IT'S THE TORQUE CONVERTER. ONLY 90,000 KM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295695December 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
GOING ABOUT 55 MPH ON HIGHWAY, VAN REVVED UP AND THEN SLOWED DOWN WHILE GOING UP A HILL, SIMILAR TO TAKING IT OUT OF GEAR AND COASTING. NO LIGHTS CAME ON THE DASH OR WARNING SIGNALS OF ANY KIND. NO NOISE, OIL OR SMOKE OF ANY KIND, JUST COMPLETE LOSS OF POWER BUT THE ENGINE CONTINUED TO RUN. VAN HAD NEVER BEEN SERVICED ANYWHERE BUT DEALERSHIP WHERE IT WAS PURCHASED SO THEY HAD FULL SERVICE HISTORY. NO WARNING OF VAN FAILURE, IT HAD BEEN RUNNING WITHOUT ANY PROBLEMS UP TO HE TIME IT SUFFERED THE LOSS OF POWER. HAD ALREADY BEEN DRIVEN APPROXIMATELY 70 MILES PRIOR TO FAILURE ON THAT DAY. WAS STUCK ON SIDE OF ROAD AND HAD TO HAVE VAN TOWED TO DEALER AS IT WOULD NOT MOVE AT ALL. FOUND IT WAS THE TORQUE CONVERTER AND WAS REPLACED AT A COST TO US OF $1,250. HAD APPROXIMATELY 79,000 MILES AND NO PRIOR HISTORY OF TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295342December 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ATTEMPTING TO DRIVE THE TRANSMISSION WOULD NOT SHIFT INTO ANY OF THE GEARS. THE VEHICLE WAS TOWED TO A TRANSMISSION SPECIALISTS. THE TECHNICIAN REPLACED THE TORQUE CONVERTER. THE CURRENT AND FAILURE MILEAGES WERE 61,800. UPDATED 01/15/10. *LJ UPDATED 01/19/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295385December 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT HAS A 2004 FORD FREESTAR VAN. WHEN DRIVING THE VEHICLE WILL LOSE POWER WITHOUT WARNING. HE SPECULATED THAT THE TORQUE CONVERTER WAS THE CAUSE OF THE FAILURE. THE FAILURE HAS BECOME PROGRESSIVELY WORSE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295250December 10, 2009
STEERING
I HAVE A 2004 FORD FREESTAR. THE POWER STEERING LINE HAS CRACKED SO BADLY THAT IT NEEDS TO BE FILLED DAILY OR I LOSE POWER STEERING (WHICH IS VERY DANGEROUS NOW IN THE WINTER WEATHER. IT WILL TAKE 6 WEEKS TO GET THE NEW PART IN, I UNDERSTAND THAT THE ECONOMY HAS CAUSED A PROBLEM IN GETTING THE PART MANUFACTURED, BUT I WAS TOLD BY A FORD PARTS TECH THAT IT IS ALSO BECAUSE OF BACK ORDERS. WHY ARE SO MANY OF THESE PARTS NEEDED. THE MECHANIC THAT IS GOING TO DO MY REPAIR SAYS THAT THIS SHOULD NOT HAVE HAPPENED TO THE PART, THAT IT IS DEFECTIVE. I PUT 2 AND 2 TOGETHER, MY PART IS DEFECTIVE, THERE IS A BACK ORDER FOR THIS PART, SEEMS LIKE ALOT OF PEOPLE HAVE A DEFECTIVE PART. THIS COULD BE VERY DANGEROUS IF POWER STEERING IS SUDDENLY LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295262December 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR WHICH HAS HAD REGULAR MAINTENANCE WITH NO PROBLEMS. I CURRENTLY HAVE 68,000 MILES ON IT AND YESTERDAY (DEC. 9, 2009) MY TRANSMISSION FAILED. THE REPAIR SHOP SAID IT IS COMPLETELY SHOT WITH NO HOPES OF REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294805December 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER ACCELERATING AROUND A CORNER NOTICED NO POWER TO THE ACCELERATOR. WE DRIFTED TO THE SIDE ON THE ROAD, STILL IN A TRAVEL LANE AS THERE WAS NO SHOULDER. THERE WAS NO WARNING OR INDICATION WE WERE GOING TO HAVE A PROBLEM. JUST PRESSED ON THE GAS AND NOTHING. HAD TO CALL THE POLICE TO PROTECT THE CAR AND OUR SAFETY SINCE WE WERE STILL IN A TRAVEL LANE. SEVERAL CARS NEARLY RAN INTO US. AFTER HAVING THE VAN TOWED TO THE DEALERSHIP WE WERE ADVISED IT WAS THE TRANSMISSION AND WOULD NEED TO HAVE IT REPLACED. THIS VAN ONLY HAS 50,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294827December 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PULLED OUT INTO A BUSY INTERSECTION. TURNED THE CORNER AND THE RPM REVVED UP BUT THE 2004 FORD FREESTAR WOULD NOT MOVE. IT GOES INTO PARK BUT WILL NOT MOVE IN ANY OTHER GEAR. IT GAVE NO WARNING AND HAS NOT BEEN ABUSED AND MAINTENANCE IS UP TO DATE. HAD TO GET OUT AND PUSH THE VAN ONTO A SIDE ROAD SO WE WOULD NOT GET HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294345December 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
MY WIFE WAS DRIVING TO FAIRBORN OHIO FROM CINCINNATI IN OUR 2004 FORD FREESTAR. THIS WAS PURCHASED NEW BY US. WARRANTY WAS 3 YEAR/36,000 MILES. THE VAN HAS 54,000 MILES & WHILE TRAVELING ON OCTOBER 24TH, 2009 OHIO, THE VAN WOULD NOT GO ABOVE 30 MPH ON THE HIGHWAY. THE TRANSAXLE LIGHT CAME ON & STARTED FLASHING. WE ENDED UP GETTING THE VAN TOWED FROM FAIRBORN TO OUR HOME. THE TECHNICIAN THAT TESTED THE VAN FOR CODES & SAID THE "TORQUE CONVERTER CLUTCH WAS STUCK IN THE SHUT POSITION & CAUSED THE FLUID TO OVERHEAT". LONG STORY SHORT, WE NEEDED A NEW TRANSMISSION. THE TRANSMISSION WAS SERVICED AT 30,000 MILES PER THE MAINTENANCE LOG AT OUR DEALERSHIP. THIS COULD OF CAUSED A SEVERE ACCIDENT WHILE TRAVELING ON THE HIGHWAY AT THAT SLOW SPEED. A VEHICLE REGARDLESS OF MAKE SHOULD NOT HAVE A MAJOR MECHANICAL FAILURE OF THIS WITH ONLY 54,000 MILES ON IT. THE THING THAT RATTLES MY CAGE IS THIS IS SUPPOSED TO BE OUR "RELIABLE" VEHICLE. I'M THANKFUL MY KIDS WERE NOT IN THE VAN. SO $2300 LATER WE HAVE A TRANSMISSION & OUR HOLIDAY GOALS ARE SHOT TO '!@#$%. THIS TRANSMISSION STYLE NEEDS A RECALL !!! PLAIN AND SIMPLE. AFTER THIS HAPPENED TO US, I RESEARCHED THE ISSUE & I AM NOT ALONE. MANY PEOPLE THAT HAVE THE SAME MAKE, MODEL YEAR & TRANSMISSION ISSUES THAT I HAVE. SO THANKS TO THIS ISSUE OUR "HOLIDAY SPIRIT" IS GONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294425December 3, 2009
STEERING
LEAKING POWER STEERING FLUID HOSE CREATES FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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