Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10423949September 6, 2011
POWER TRAIN
DRIVING AT FREEWAY SPEED (65MPH) THE TRANSMISSION LOST POWER. VEHICLE WILL NOT ENGAGE IN DRIVE OR REVERSE. COASTED TO SHOULDER OF THE FREEWAY AND HAD TO GET A TOW TRUCK. TRANSMISSION NEEDS TO BE REPLACED AT A COST OF OVER 3,000.00 DOLLARS. NHTSA INVESTIGATION NUMBER EA09016. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423998September 6, 2011
POWER TRAIN
AS I STARTED CROSSING A 5 LANE INTERSECTION TO TURN ON A SIDE STREET, THE VAN LOST ALL DRIVE POWER. MOTOR WAS STILL RUNNING. HAD TO AVOID CROSS TRAFFIC COMING AT ME AS I SLOWLY GLIDED THROUGH THE INTERSECTION TO FIND A SAFE PLACE TO STOP. HAD THE VEHICLE REPAIRED AND IT WAS A BAD TORQUE CONVERTER AND WAS TOLD A VERY COMMON PROBLEM WITH THIS VEHICLE. VERY UPSET ABOUT THE COST AS WELL AS MY CHILDREN WERE IN THE CAR WHEN IT LOST POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423161September 3, 2011
POWER TRAIN
DRIVING DOWN THE ROAD AT 15 MPH, THE TRANSMISSION FAILS. COST $3700 TO FIX. THE NEW TRANSMISSION STINKS. NOTHING IS RIGHT ABOUT THIS CAR. ONE PIECE FALLS OFF AFTER ANOTHER. NICKEL AND DIMING ME TO DEATH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423123September 2, 2011
POWER TRAIN
WHILE DRIVING AT 45 MPH MY VAN'S TRANSMISSION STOPPED WORKING AS IF IT WAS IN NEUTRAL, BUT IT WAS IN DRIVE. WHILE HITTING THE GAS THE RPM'S INCREASE BUT THE VAN DOES NOT MOVE. THE ROAD WAS CROWDED AND I WAS ALMOST REAR ENDED DUE TO THE LOSS OF POWER. SEVERAL CARS HAD TO HONK AND SLAM ON THEIR BRAKES TO AVOID AN ACCIDENT. LUCKILY MY 3 KIDS AND I WERE NOT INJURED DUE TO THIS MALFUNCTION. THE FAILURE IS THE TRANSMISSION TORQUE CONVERTER ACCORDING TO THE MECHANIC. I COULD ONLY IMAGINE WHAT THE RESULTS WOULD BE IF I WERE ON A MAJOR HIGHWAY DURING RUSH HOUR TRAFFIC. I HAVE READ OF HUNDREDS OF OTHER FAILURES ON THE INTERNET USING A SIMPLE GOOGLE SEARCH. PLEASE HOLD FORD ACCOUNTABLE AND RECALL THIS FAILURE BEFORE SOMEONE GETS HURT DUE TO THIS FAILURE. IT IS A SAFETY RECALL AND THERE ARE ALREADY CLASS ACTION LAWSUITS PENDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422780August 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A USED 2004 FORD FREESTAR IN FEBRUARY OF 2010. THE VAN RAN FINE FOR THE FIRST 90 DAYS. AS SOON AS IT HIT 100 DAYS, MY CHECK ENGINE LIGHT WENT ON AND THE VAN HAS BEEN REPAIR 3 TIMES SINCE THEN, MISFIRED CYLINDER, REPLACED FUEL INJECTOR. NOW THE MECHANIC TOLD ME THAT THE TRANSMISSION NEEDS TO BE REPLACE AND THIS WILL COST MORE THAT THE VAN IS WORTH. I KNOW THAT I AM NOT THE ONLY FREESTAR OWNER TO HAVE SUCH PROBLEMS AND CANNOT BELIEVE FORD HAS NOT TAKEN STEPS TO RECTIFY THESE ISSUES. I WILL NEVER PURCHASE A FORD VEHICLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422533August 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT OUT IN MY 2004 FORD FREESTAR WE WHERE DRIVING ON FREEWAY AT 65 MPH AND THE TRANSMISSION WENT TO 6000 RPMS THE REPAIR SHOP SAID IT WAS MOST LIKELY THE TORQUE CONVERTER BECAUSE OF THE WAY IT HAPPENED. PLEASE HELP WE DON'T HAVE THAT TYPE OF MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422542August 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WITH THE ACCELERATOR PEDAL ENGAGED, WHEN THE TRANSMISSION FAILED TO RESPOND. SUDDENLY THE ENGINE RMPS BEGAN TO INCREASE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. AFTER RESTARTING THE ENGINE THERE WAS AN ILLUMINATION OF THE ABS AND EMERGENCY WARNING INDICATORS. ALSO, THE ODOMETER BECAME INOPERABLE; UNABLE TO DISPLAY A READING. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. CURRENTLY, THERE IS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER EA09016 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422650August 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MERGED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE PUMP SHAFT AND SEAL AND THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,600. UPDAETD 12/06/11*LJ UPDATED 12/14/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422668August 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY JERK WHEN ATTEMPTING TO UP SHIFT OR DOWNSHIFT BETWEEN GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT TO REPLACE THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 77,000 AND THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423391August 29, 2011
POWER TRAIN
WHILE TRAVELING ON VERY BUSY HIGHWAY WITH THREE CHILDREN AND INFANT ABOARD, TRANSMISSION SUDDENLY FAILED. ALL DRIVE POWER SUDDENLY LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421112August 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE STALLED WITH OUT ANY WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 54,000. UPDATED 10/12/11*LJ UPDATED 10/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421946August 22, 2011
POWER TRAIN
TRAVELING ON INTERSTATE IN FAR LEFT LANE AND THE TRANSMISSION SUDDENLY FAILED LEAVING US WITHOUT ABILITY TO ACCELERATE. ONLY BECAUSE THERE WAS NOT MUCH TRAFFIC AT THE TIME, WE WERE ABLE TO COAST TO THE RIGHT HAND LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420595August 18, 2011
POWER TRAIN
WHEN SLOWING TO MAKE A LEFT TURN AT A TRAFFIC LIGHT THE VAN SUDDENLY LOST POWER. I FOUND MYSELF STUCK IN THE INTERSECTION FOR SEVERAL MOMENTS AS I ATTEMPTED SHIFTING TO NEUTRAL AND BACK BUT THERE WAS NO RESPONSE. I NARROWLY AVOIDED BEING HIT BY TRAFFIC COMING FROM THE OTHER DIRECTION AND WAS ABLE TO COAST INTO THE PARKING LOT NEXT TO MY OFFICE BUILDING. I CONTACTED MY FORD DEALER AND HAD THE VAN TOWED THERE FOR REPAIR. THE TORQUE CONVERTER HAD FAILED AND I HAD IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420028August 18, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE SIDE PANEL THAT HELD THE BACK SEAT BRACKET WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THE FAILURE AND STATED THAT THE PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,500 AND THE CURRENT MILEAGE WAS 98,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418118August 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR SE 3.9 LITRE TRANSMISSION STARTED TO NOT ENGAGE IN AND OUT OF GEARS PROPERLY AT 57,000 MILES . AFTER SEVERAL ESTIMATES OF $1700 - $2000 ALL REPAIR SHOPS RECOMMENDED TRANSMISSION NEEDED TO REMOVED AND REBUILT AND NEW TORQUE CONVERTER INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418161August 9, 2011
SUSPENSION, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE FRONT AXLE ASSEMBLY DETACHED FROM THE VEHICLE WHILE IN A RESIDENTIAL DRIVEWAY. THE VEHICLE HAD NOT BEEN INVOLVED IN A COLLISION OR ROAD HAZARD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO REPAIRED THE VEHICLE. LATER, THE REAR CARGO DOOR LATCH BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418222August 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TODAY (8-9-11) WHILE ENTERING I-95 SB AT GA EXIT 107, I WAS IN THE ACCELERATION LANE TO BLEND WITH TRAFFIC WHEN MY 2004 FORD FREESTAR COMPLETELY LOST ALL FORWARD POWER AND SPEED. THE ENGINE RUNS FINE AND WENT TO IDOL. I WAS ALMOST STRUCK BY A TRACTOR TRAILER, TRYING TO COAST ONTO THE SHOULDER. I/VE BEEN ADVISED THAT FORD'S 2004 FREESTAR HAS A 'TORQUE CONVERTER' PROBLEM (BY THE TOW DRIVER) AND IT SIMPLY STOPS PROVIDING FORWARD MOVEMENT WITHOUT WARNING. ADDITIONALLY THIS VEHICLE DOES NOT PROVIDE ANY POWER-DOOR 'AUTO-STOP' WHEN AN OBSTRUCTION IN THE OPEN DOOR. (IT BRUISED MY ARM TRYING TO CLOSE AND THE PASSENGER HAD TO HELP PULL THE DOOR BACK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417989August 8, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WITHOUT WARNING OR NOTICEABLE SYMPTOMS OUR 2004 FORD FREESTAR MINIVAN LOST FORWARD POWER WHILE DRIVING IN TRAFFIC. THE VAN WOULD NOT GO INTO GEAR, ENGINE WAS STILL RUNNING BUT ONLY REVVED WHEN PUSHING ACCELERATOR LUCKILY WE WERE ABLE TO COAST INTO A PARKING LOT AND PARK THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417823August 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN THE HIGHWAY AT ABOUT 50 MILES PER HOUR IN MY FORD FREESTAR VAN AND I LOST ALL POWER FOR A SECOND AND THE MY TRANSMISSION WAS GONE. I BARELY GOT IT TO THE SHOULDER ON A BUSY HIGHWAY. ENGINE WAS STILL RUNNING BUT IT WOULD NOT GO INTO GEAR. I HAD TO WALK BACK (ON THE BUSY HIGHWAY) TO MY RESIDENCE AND CALL A TOW TRUCK. I WAS LUCKY TO GET IT TO THE SIDE OF THE ROAD WITHOUT CAUSING A WRECK. FORD HAS A PROBLEM AND THEY KNOW IT AND WONT DO ANYTHING ABOUT IT. THIS IS A VERY DANGEROUS PROBLEM THEY KNOW ABOUT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417158August 5, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE WOULD STALL IN THE MIDDLE OF THE ROAD. THE CONTACT ALSO STATED THAT WATER WAS GETTING INTO THE POWER TRAIN CONTROL MODULE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER TRAIN CONTROL MODULE. UPON RECEIVING THE VEHICLE FROM THE DEALER, THE CONTACT ALSO REPLACED THE WIRING HARNESS THAT CONNECTED THE POWER TRAIN CONTROL MODULE. THE FAILURE CONTINUED AND WATER CONSTANTLY ENTERED THE CHAMBERS OF THE MODULE. THE DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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