Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10473159August 31, 2012
SEATS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I WAS ROTATING MY TIRES AND NOTICED THAT INSIDE EACH REAR WHEEL WELL THERE WAS A PANEL PATCHED IN FROM THE FACTORY THAT WAS RUSTING TERRIBLY, WITH THE DRIVERS SIDE BEING MUCH WORSE AND ALMOST COMPLETELY FALLING OFF THE BODY. WITH SOME FURTHER INVESTIGATION I DISCOVERED THAT THE PANEL ACTUALLY HOLDS THE ANCHORS FOR THE REARMOST FOLDING SEAT. AS I STATED, THE DRIVERS SIDE IS ALMOST RUSTED OFF THE CAR AND THERE IS A GIANT HOLE THAT IS LETTING WATER AND SNOW INSIDE THE VAN AND RUINING THE CARPET AND PADDING. I FREQUENTLY CARRY MULTIPLE CHILDREN,SOME IN CHILD SAFETY SEATS, AND COULD NOT IMAGINE WHAT WOULD HAPPEN DURING A COLLISION IF THE REAR SEAT ANCHOR WERE TO SEPARATE FROM THE VAN. I SERIOUSLY HOPE THAT THERE IS SOME KIND OF RECALL, AS THIS VEHICLE IS NOT YET 10 YEARS OLD AND THE REST OF THE BODY IS STILL IN GREAT SHAPE. THIS IS NOT JUST A SURFACE RUST ISSUE, IT IS A SAFETY HAZARD TO ANYONE OWNING THIS TYPE OF VAN AND THE MANUFACTURER SHOULD BE HELD RESPONSIBLE FOR FIXING IT AS I'M SURE THE REPAIR IS NOT EASY OR CHEAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473087August 30, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR QUARTER PANEL ON THE DRIVER SIDE HAD EXCESSIVE RUST BUILD UP AND AS A RESULT, THE PANEL RUBS ON THE TIRE WHILE DRIVING. THE CONTACT DECIDED TO REMOVE PART OF THE QUARTER PANEL IN ORDER TO STOP THE TIRE FROM RUBBING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE QUARTER PANEL NEEDED TO BE REPLACED WITH NEW METAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473103August 30, 2012
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE LOST POWER WHILE DRIVING. THERE WAS NO POWER STEERING OR POWER BRAKES AND THE ENGINE STOPPED RUNNING. THERE WAS NO WARNING BEFORE THE POWER FAILURE. VEHICLE WAS ABLE TO BE STARTED UP AFTER POWER FAILURE. THE SAME EVENING, STARTING UP THE VEHICLE, THE IDLE WAS ROUGH AND THE POWER FAILED IN ABOUT 1 MINUTE. VEHICLE WAS BROUGHT TO A FORD DEALER THE NEXT MORNING AND THEY COULD NOT REPLICATE THE PROBLEM AND NO ENGINE CODES WERE PRESENT. ABOUT 1 WEEK LATER, AFTER A RAIN STORM, THE POWER FAILED AGAIN WHILE DRIVING AT 30 MPH. IT WAS POSSIBLE TO START THE VEHICLE AFTER THE POWER FAILURE. A FORD DEALER LOOKED AT THE VEHICLE AFTER THE LATEST POWER FAILURE AND COULD NOT REPLICATE THE PROBLEM AND THERE WERE NO ENGINE CODES. IN APRIL 2010, I EXPERIENCED A SIMILAR PROBLEM WHICH WAS CAUSED BY WATER GETTING INTO THE PCM. WITHIN A MONTH IN 2010, THE PCM WAS REPLACED TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472514August 26, 2012
SEATS, STRUCTURE:BODY
LEFT REAR SEAT ANCHOR WAS LOOSE, SO WE LOOKED. A LARGE HOLE HAD RUSTED OUT OF THE INNER FENDER CAUSING THE ANCHOR TO COMPLETELY DETACH FROM THE BODY. WE TOOK IT IN TO GET CHECKED OUT AND THEY AGREED IT HAD COMPLETELY RUSTED THROUGH AND THE RIGHT SIDE IS ALSO RUSTING OUT, ALTHOUGH NOT THE POINT OF COMPLETELY RUSTING THROUGH, YET. WE ARE JUST THANKFUL THIS WAS NOTICED WHEN WE WERE PARKED AND NOT DRIVING 65 MPH CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472474August 25, 2012
POWER TRAIN
HAD THE TORQUE CONVERTER REPLCED UNDER RECALL AFTER RECEIVING THE RECALL NOTICE. TRANSMISSION LIGHT WAS GOING OFF AND ON. AFTER HAVING IT REPLACED, THE LIGHT WAS STILL GOING OFF AND ON. HAD PAUL MILLER FORD IN LEXINGTON, KY LOOK AT THE TRANSMISSION. THEY STATED IT NEED A TOTAL TRANSMISSION REPLACEMENT FOR $3100. TOOK IT TO A LOCAL TRANSMISSION SHOP AND THEY REPLACED THE PUMP SHAFT AND BEARING. LIGHT IS STILL GOING OFF AND ON AS IF NOTHING HAD EVER BEEN TOUCHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471978August 23, 2012
SEATS
THE DRIVERS SIDE REAR (THIRD ROW) SEAT ANCHOR WILL NO LONGER HOLD THE SEAT IN PLACE. IT APPEARS THE METAL PLATE THE ANCHOR ATTACHES TO HAS RUSTED FREE FROM THE CAR, DUE TO EXCESSIVE CORROSION IN THE DRIVERS SIDE REAR WHEEL WELL CREATING AN OPENING TO THE OUTSIDE. THE SEAT CANNOT BE PROPERLY LATCHED TO THE VAN WHEN IN THE UPRIGHT POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471995August 23, 2012
ELECTRICAL SYSTEM
THERE HAVE BEEN RANDOM ELECTRICAL OCCURRENCES HAPPENING TO MY VEHICLE. WHILE THE VEHICLE IS PARKED IN MY DRIVEWAY AT NIGHT, THE EXTERIOR LIGHTS WOULD COME ON. I WENT OUT TO TURN THEM OFF AND DISCOVERED THAT THE GPS SCREEN AND RADIO WERE ALSO ON. THIS IS WITHOUT THE KEYS IN THE IGNITION. I FOUND OUT THAT A LOT OF 2004 FORD FREESTAR OWNERS WERE HAVING SIMILAR ISSUES, AND AFTER SPENDING THOUSANDS OF DOLLARS ON REPAIR ATTEMPTS IT HAS BEEN DETERMINED THAT WATER IN THE PCM IS THE ISSUE. THIS MAKE/MODEL'S PCM IS LOCATED IN LINE WITH THE WATERFLOW FROM THE WINDSHIELD. WHEN IT RAINS, THE WATER WILL MAKE ITS WAY PAST THE PLASTIC, SUN WARPED COWLING AND SOAKS THE PCM. I HAVE HAD THE PCM REMOVED, AND SEVERAL TEASPOONS OF WATER DRAINED OUT OF THE PCM. I HAVE DONE THIS SEVERAL TIMES SINCE THE FIRST ELECTRICAL ISSUES STARTED. EVERY TIME WATER WOULD GET IN THE PCM A DIFFERENT ELECTRICAL ISSUE WOULD OCCUR, LIKE ELECTRIC WINDOWS NOT WORKING, DOOR LOCKS NOT WORKING, AND THE LAST ISSUE WAS EVERYTHING WOULD WORK, BUT THE VAN WOULD NOT DRIVE SMOOTHLY, HAD SUDDEN POWER SURGES AND THEN LOSS OF POWER, AND AT NIGHT, WHEN THE VEHICLE IS PARKED, THE BATTERY WOULD BE DEAD THE NEXT MORNING, THIS HAS HAPPENED SEVERAL TIMES. I JUST HAD MY PCM REPLACED AT A FORD DEALERSHIP YESTERDAY. I DROVE THE VAN HOME, AND A FEW HOURS LATER, AFTER WASHING MY VAN, I TRIED TO START IT, ALL THE DASH LIGHTS CAME ON BUT NO ENGINE TURN OVER. I THOUGHT THE BATTERY MIGHT NEED REPLACED SINCE IT SAT FOR SEVERAL MONTHS, SO I BOUGHT A NEW BATTERY. ALL THE DASH LIGHTS WILL COME ON, BUT NO ENGINE TURN OVER AT ALL. THIS IS A MAJOR DESIGN FLAW FROM FORD MOTOR, AND THERE ARE HUNDREDS OF OWNERS THAT ARE SPENDING THOUSANDS OF DOLLARS TRYING TO GET THIS PROBLEM FIXED. EVEN IF I DO ACTUALLY GET MY VAN RUNNING, I FEEL IT IS NOT SAFE OR RELIABLE ENOUGH FOR ME TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471813August 21, 2012
SEATS, STRUCTURE:BODY
THE REAR LEFT METAL U-SHAPED POST THAT IS USED TO SECURE THE FRONT OF THE REAR BENCH SEAT AND IS ATTACHED THROUGH THE BODY BY A METAL PLATE IN THE REAR WHEEL WELL FELL OUT OF THE VEHICLE AS THE VEHICLE WAS MOVING AT A SPEED OF 10 MILES PER HOUR. THE REAR SEAT WAS FOLDED INTO THE FLOOR AT THE TIME OF THE INCIDENT. THE POST AND THE ATTACHED PLATE FELL OUT INTO THE WHEEL WELL AND THEN FELL TO THE ROADWAY. UPON INSPECTION, THE EDGE OF THE METAL PLATE, AND MUCH OF THE SURROUNDING WHEEL WELL HAD RUSTED AWAY CAUSING THE INCIDENT. THE INCIDENT RESULTED IN A LARGE HOLE IN THE WHEEL WELL THAT GOES CLEAR THOUGH TO THE INTERIOR OF THE VAN. WE BROUGHT THE VAN TO A LOCAL FORD DEALER FOR REPAIR. THEY ACKNOWLEDGED SEEING THIS ISSUE RECENTLY IN THE SAME MAKE, MODEL, AND YEAR OF VAN. THEY SAID THEY WERE UNABLE TO MAKE A REPAIR. THEY SUGGESTED TAKING THE ISSUE TO A BODY SHOP. TWO LOCAL BODY SHOPS WERE UNABLE TO MAKE THE REPAIR. AS IT STANDS, THE REAR BENCH SEAT IS UNUSABLE AS IT CAN'T BE SECURED IN THE UPRIGHT POSITION, AND THERE IS A HOLE NEAR THE EXHAUST SYSTEM THAT MAKES THE VAN UNSAFE TO DRIVE. IT IS FRUSTRATING THAT THE SAME ISSUE HAS BEEN SEEN BY FORD, YET NO SUITABLE REPAIR OR SOLUTION HAS BEEN PROVIDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471520August 20, 2012
WHEELS, SEATS
DRIVER'S SIDE SEAT MOUNT ON THIRD ROW SEAT FAILED SIDE PANEL IN WHEEL WELL CORRODED AND FAILED DISPLACING PANEL INTO TIRE SIDEWALL. PASSENGER SIDE PANEL SHOWING SIGNS OF FAILURE. FORD DEALERSHIP BODYSHOP REFUSES TO WORK ON ISSUE FOR FEAR OF FUTURE LIABILITY. DEALERSHIP STATES THAT CORROSION ISSUES BEYOND NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471598August 20, 2012
POWER TRAIN
WHILE DRIVING THE VAN WOULD SHUT DOWN COMPLETELY. WE HAD TO STOP IN THE MIDDLE OF THE ROAD WITH TRAFFIC WHERE WE ALMOST WERE REAR ENDED, PUT IT IN PARK JUST TO RESTART IT. STARTED MOVING AGAIN AND THE VAN DID IT AGAIN, THIS TIME I WAS ABLE TO PULL OFF ON THE SIDE OF THE ROAD SO I WOULD NOT GET HIT. CALLED THE FORD DEALERSHIP HERE IN PALM COAST AND THEY TOLD ME THE TRANSMISSION TORQUE CONVERTOR WAS RECALLED AND THEY WOULD FIX IT FREE OF CHARGE. THEY REPLACED THE TORQUE CONVERTOR, HOWEVER INFORMED ME THAT MY TRANSMISSION NEEDED TO BE REPLACED. I TOLD THEM I COULD NOT AFFORD TO DO THAT AND THAT THE TORQUE CONVERTOR WAS WHAT HAD CAUSED THE TRANSMISSION FAILURE. I WAS THEN INFORMED I COULD PURCHASE A NEW VEHICLE FROM THEM AND USE THE VAN AS A TRADE IN. I SEE THEIR ARE MANY OTHER PEOPLE JUST LIKE ME ONLINE THAT FORD REFUSES TO HELP WITH THE ISSUE. NOW WONDER WHY THEY DID NOT TAKE ANY BAILOUT MONEY, THEY ARE GETTING IT FROM THE CONSUMER WHO BUYS THEIR LOW GRADE PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471280August 17, 2012
SEATS, WHEELS
THE REARMOST SEAT IN MY MINIVAN WILL NOT LATCH DOWN ON THE REAR DRIVERS SIDE. THE REAR AXLE 'MOANS' AT TIMES AND MAKES A ROTATIONAL SHIMMING SOUND. UPON INSPECTION, I AM TOLD THERE IS SEVERE RUST IN THE WHEEL WELL WHERE IT LOCATES TO THE SEAT ATTACHMENT. THE DEALERSHIP SAYS IT IS UNUSUAL, ALTHOUGH I UNDERSTAND YOUR AGENCY IS INVESTIGATING JUST THIS THING IN 2004 FREESTARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471042August 15, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2005 FORD FREESTAR. CONSUMER SEEKS REIMBURSEMENT FOR RECALL VEHICLE REPAIRS RELATING TO THE TORQUE CONVERTER. *TGW FORD MOTOR COMPANY DENIED THE CONSUMER'S REQUEST FOR REIMBURSEMENT. THEY WOULD NOT SEND HIM A WRITTEN EXPLANATION FOR THE DENIAL. RECALL# 12V006000 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470510August 14, 2012
SEATS, STRUCTURE:BODY
ON 08/13/2012 TRIED TO ENGAGE THE THIRD ROW FOLDING SEAT TO THE FULL UPRIGHT POSITION. THE DRIVERS SIDE LATCH FOR THE THIRD ROW SEAT WOULD NOT ENGAGE. AFTER FURTHER INSPECTION I FOUND THE SEAT ANCHOR TO BE LOOSE. AFTER I LOOKED AT THE OUTSIDE OF THE WHEEL WELL THE PLATE THAT THE ANCHOR MOUNTS TO WAS COMPLETELY CORRODED ALL THE WAY AROUND AND THE PLATE AND ANCHOR IS DETACHED FROM THE VEHICLE AND FALLING INTO THE WHEEL WELL. THERE IS NOW A BIG HOLE FROM THE OUTSIDE OF THE WHEEL WELL DIRECTLY INTO THE INTERIOR OF THE REAR OF THE VEHICLE. THE INTERIOR OF THE VEHICLE BECOMES SOAKED WHEN DRIVEN IN THE RAIN. SAFETY ISSUE AS OUR KIDS RIDE IN THE THIRD ROW SEAT AND THERE IS NO WAY TO LATCH THE SEAT SAFELY NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471026August 14, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/NHTSA 12V-006 *TGW THE CONSUMER STATED WHEN HE CONTACTED THE FIRST DEALER, THEY INFORMED HIM, THEY WOULD EXAMINE THE VEHICLE AND IF NOTHING APPEARED WRONG, THEY WOULD NOT DO ANYTHING. THE SECOND DEALER, INFORMED THE CONSUMER, THEY HAVE BEEN WAITING FOR OVER A YEAR FOR PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471022August 14, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2004 FORD FREESTAR. CONSUMER STATES TRANSMISSION AND TORQUE CONVERTER FAILURE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE STATING CONSUMERS WHO HAD ALREADY PAID FOR THE REPAIRS, WOULD RECEIVE REIMBURSEMENT IN THE SECOND QUARTER OF 2012. THE CONSUMER STATED THE SECOND QUARTER HAS PASSED AND HE STILL HAS NOT RECEIVED REIMBURSEMENT. ON SEPTEMBER 8, 2010 AS HE ACCELERATED TO MERGE INTO TRAFFIC, THE ENGINE SUDDENLY REVVED UP AND THE VEHICLE STARTED SLOWING DOWN. AFTER COASTING ABOUT 2000 FEET, HE WAS ABLE TO GET OFF AT THE EXIT RAMP AND WAS ABLE TO PARK THE VEHICLE AND CALLED A TOW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469671August 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE FAILURE RECURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO WATER PENETRATING THE PCM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,600. UPDATED 10/10/12 *CN UPDATED 10/15/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469698August 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIR UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) HE NOTICED A GRINDING NOISE WHILE DRIVING APPROXIMATELY 65 MPH. THE CONTACT MENTIONED THAT THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT MENTIONED THAT THE VEHICLE WOULD DECELERATE PRIOR TO THE REPAIRS BUT IT HAD BECOME MORE PERSISTENT OVER TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469802August 7, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING TRANSMISSION TORQUE CONVERTER *TGW IN MARCH 2012, THE CONSUMER RECEIVED A SAFETY RECALL NOTICE. AFTER A FEW WEEKS, HE DECIDED TO CONTACT THE CUSTOMER SERVICE NUMBER LISTED ON THE MEMO. THE CONSUMER STATED TO HIS KNOWLEDGE, HE NEVER RECEIVED AN UPDATE TO THE ORIGINAL NOTICE THAT WAS PROMISED FOR 2ND QUARTER 2012. ON 04/02/12, THE CONSUMER WAS ADVISED BY A CUSTOMER SERVICE REP, THAT HIS VEHICLE WAS ELIGIBLE FOR THE RECALL. THE CONSUMER THEN INFORMED THE REP, THAT THE TORQUE CONVERTER FAILED ON 12/17/10 AND HE HAD IT REPLACED AT HIS EXPENSE. HE WAS THEN ADVISED TO GO TO THE DEALERSHIP AND TO SEEK A REPLACEMENT AND THEY WOULD ASSIST HIM IN RECOUPING HIS COSTS THROUGH THE FORD ROADSIDE ASSISTANCE PROGRAM. THE NEXT DAY, THE CONSUMER ARRIVED AT THE DEALER. THEY STATED THEY WERE AWARE OF THE RECALL, BUT IT WAS STILL NEW AND THEY HAD NO DETAILS ON HOW TO PROCEED. A FEW WEEKS LATER, THE CONSUMER WAS INFORMED THEY WERE WAITING FOR PRODUCTION OF SUITABLE REPLACEMENT PARTS. WEEKS LATER, THE PARTS ARRIVED. HOWEVER, HE WAS INFORMED THEY WERE NOT DOING REPAIRS, UNLESS THE VEHICLE WAS NOT RUNNING. THE CONSUMER THEN CALLED CUSTOMER SERVICE AGAIN AND RELAYED WHAT WAS SAID TO HIM. THE REP INFORMED THE CONSUMER THE DEALER WAS WRONG AND EVENTUALLY AN APPOINTMENT WAS MADE. FORD CUSTOMER SERVICE INFORMED THE CONSUMER, HE WOULD ONLY BE REIMBURSED FOR THE TORQUE CONVERTER, NOT THE TOWING, BECAUSE THE WORK WAS NOT PERFORMED BY A FORD DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469188August 4, 2012
SEATS, STRUCTURE:BODY
WE HAD THE 3RD ROW SEAT FOLDED DOWN FOR CARGO SPACE. UPON PULLING THE SEAT BACK UP, THE LEFT SIDE OF THE SEAT WOULDN'T LATCH AND THE SEAT MOVED WHEN SOMEONE WAS SITTING ON IT. WHEN MY HUSBAND TRIED TO SECURE THE LATCH BY FOLDING THE SEAT BACK DOWN AND THEN BACK UP AGAIN - THE ENTIRE LEFT SIDE LATCH AND PLATE IT'S ATTACHED TO FELL INTO THE WHEEL WELL. HE HAD TO REACH UP OVER THE LEFT REAR WHEEL TO REMOVE THE PART AND SAW THAT THERE IS NOW A HOLE IN THE WHEEL WELL THAT GOES RIGHT INTO THE VAN - YOU CAN LITERALLY SEE IN THE VAN! THE LATCH UNIT: THE PLATE IT'S BOLTED TO AND THE METAL SECTION OF THE WHEEL WELL THAT THE PLATE IS WELDED TO WERE COMPLETELY RUSTED OUT. WE CAN NO LONGER USE THE BACK SEAT DUE TO SAFETY REASONS. WE ARE HAVING A HARD TIME FINDING SOMEONE TO REPAIR IT. ONE PERSON SAID WE'D HAVE TO REPLACE THE ENTIRE WHEEL WELL. WE READ ON LINE THAT FORD HAS RESPONDED THAT THERE ARE NO REPLACEMENT "PARTS" FOR THIS ISSUE BECAUSE IT WASN'T MANUFACTURED TO BE REPLACED. NOW WE HAVE A VAN WE CAN'T GET FIXED, WE CAN'T USE THE 3RD ROW SEATS (WE HAUL THE NEIGHBOR'S 2 KIDS IN ADDITION TO OUR 2 KIDS TO AND FROM SCHOOL), AND GETS WET ON THE INSIDE WHEN IT'S RAINING BECAUSE OF THE OPEN HOLE IN THE WHEEL WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468970August 2, 2012
POWER TRAIN
AS I WAS TAKING OFF FROM A RED LIGHT, I NOTICED THAT MY CAR WOULD NOT ACCELERATE. I PULLED TO THE SIDE OF THE ROAD AND TRIED CHANGING GEARS BUT IT STILL WOULD NOT GO. TOOK IT TO THE LOCAL FORD DEALERSHIP AND THEY CHANGED OUT THE TORQUE CONVERTER. SIX MONTHS LATER ON JULY 14TH, IT STARTS DOING THE SAME THING BUT I STILL HAD FIRST GEAR. TOOK IT BACK TO FORD AND THEY SAID THAT IT WAS THE TRANSMISSION THIS TIME. COME TO FIND OUT WHEN THEY CHANGED THE PART THEY DID NOT CHANGE THE FILTER, FLUID, OR BLOW OUT THE LINES. THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR ACTIONS ON THIS. I WILL NEVER BUY ANOTHER FORD OR USE THE FORD PLACE FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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