Ford Freestar Complaints (2006)

356 consumer complaints on file.

#10236124July 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
ON 7-22-08 MYSELF, SISTER AND KIDS WERE DRIVING AND PULLED THROUGH THE MCDONALD'S DRIVE THROUGH FOR A DRINK THEN WHEN I PULLED OUT ONTO HWY 31 IN CORSICANA TO GET BACK ON INTERSTATE 45 MY 2006 FREESTAR WITH 52205 MILES WOULD NOT GO. IT WAS LIKE THE CAR WAS IN NEUTRAL. LUCKY THE ROAD WENT DOWN HILL A LITTLE AND COULD GET TO THE CENTER LANE. I THEN SAW A FORD DEALER BEHIND ME AND GOT THE VAN THEIR BECAUSE THEY TOWED ME AFTER A $95 DIGNO FEE THEY TOLD ME IT WAS MY PLANTIEY GEARS AND NEED A WHOLE NEW TRANSMISSION FOR $3200 TWO DAYS LATER THE PRICE JUMPED TO $4200 SO I DID NOT GET MY VAN FIXED YET AND TOWED IT HOME. WHEN I CALL FORD THEY SAID THEY CAN NOT DO ANYTHING UNTIL I TAKE MY VAN TO MY DEALER IN TOWN AND PAY ANOTHER DIOGN, FEE. THEN CALL THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231260June 17, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 FORD FREESTAR. WHILE ACCELERATING FROM A STOP LIGHT OR A STOP SIGN, THE BRAKES SEEM AS IF THEY ARE LOCKED AND THE VEHICLE WILL NOT ACCELERATE ABOVE 5 MPH. THE VEHICLE HAS TO BE SHUT OFF AND RESTARTED IN ORDER FOR IT TO CORRECT ITSELF. THERE IS NO RECALL AVAILABLE FOR THIS FAILURE. THE CURRENT MILEAGE WAS 22,326 AND FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226528May 2, 2008
SEAT BELTS
REAR PASSENGER SIDE SEATBELT DAMAGED THROUGH UNKNOWN CAUSE. THIS SEATBELT WAS SPECIFICALLY ONLY USED FOR USE WITH CHILD BOOSTER SEAT. NOW THE SEATBELT IS CUT AND CLEARLY UNSAFE FOR ANYONE'S USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222893March 31, 2008
EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT THE AIR CONDITIONING ONLY WORKS PROPERLY WHILE DRIVING OVER 60 MPH. THE AIR CONDITIONING DOES NOT WORK AT ALL BELOW 60 MPH. THE DEALER STATED THAT THE O-RING COMPRESSOR FAILED AND CAUSED METAL TO GRIND, WHICH INEVITABLY CAUSED THE AIR CONDITIONING TO FAIL. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE THE COST EXCEEDED $1,500. THE MANUFACTURER WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207513October 31, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT ON SIX TIMES DIFFERENT OCCASIONS, WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE INTERMITTENTLY DECELERATED TO APPROXIMATELY 20 MPH. THE FAILURE OCCURRED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WOULD NO LONGER ACCELERATE AND HAD TO BE PULLED OFF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 4,585. THE CONSUMER STATED WAS NOT INFORMED REPAIR WOULD REMEDY THE PROBLEM. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193414June 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ODOMETER FRAUD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176259December 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IN 2004 FORD FREESTAR SLIPPED AND THEN FAILED IN A VERY SHORT PERIOD. THE REPAIR SHOP STATED IT SEEMED LIKE A FACTORY DEFECT FOR SUCH A YOUNG TRANSMISSION TO FAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174228November 25, 2006
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
THE TRACTION CONTROL SYSTEM ACTIVATES FOR NO REASON ON PERFECTLY GOOD ROAD CONDITIONS. THE BRAKES COME ON HARD, THE GAS PEDAL PUSHES BACK AT YOU. IT HAPPENED CROSSING AN INTERSECTION ONE TIME I WAS ALMOST BROADSIDED. THE DEALER SAYS IT IS AN OPTICAL SENSOR ON THE STEERING COLUMN, LIGHT IS SOMEHOW HITTING IT CAUSING THIS TO HAPPEN. WE WERE TOLD THERE IS NO FIX FOR IT RIGHT NOW JUST LIVE WITH IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171933October 26, 2006
SEAT BELTS:REAR/OTHER
WE RENTED A FORD FREESTAR FROM A LOCAL RENTAL COMPANY. TODAY, MY 10 YEAR OLD DAUGHTER, WHO IS 59 INCHES TALL AND WEIGHS 71 LBS., WAS SITTING IN THE MIDDLE ROW BEHIND THE DRIVER'S SEAT. SHE WAS APPROPRIATELY RESTRAINED IN THE LAP-SHOULDER BELT ONLY. I HAD TO STOP SUDDENLY. WHILE I WOULD CHARACTERIZE IT AS AN ABRUPT STOP, IT WAS NOT SEVERE AND THERE WAS NO IMPACT. I HEARD A "BREAKING" SOUND. MY DAUGHTER EXCLAIMED THAT HER SEAT BELT HAD BROKEN. I PULLED OVER TO INSPECT IT; AND FOUND THAT THE UPPER SHOULDER BELT ANCHOR HAD BECOME DETACHED (UNBOLTED) FROM THE VEHICLE. I COULD NOT FIND EVIDENCE OF BREAKAGE. THE BOLT SEEMS TO HAVE SIMPLY COME OUT. OF COURSE, THIS FAILURE CREATED CONSIDERABLE SLACK IN THE SHOULDER BELT WHICH I BELIEVE WOULD HAVE CAUSED THE VEHICLE TO EXCEED NHTSA'S HEAD EXCURSION LIMITS. THE FREESTAR WAS MANUFACTURED IN OCTOBER, 2005. BY THE WAY, NO ONE WAS HURT AND I PLAN TO CONTACT FORD TOMORROW. I AM A CERTIFIED CHILD PASSENGER SAFETY INSTRUCTOR AND FORMER CHILD SAFETY SEAT DESIGN ENGINEER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170852October 15, 2006
EQUIPMENT
ANTI SLIP KICKS IN & THE GROUND IS DRY, THIS HAS HAPPENED 6 TIMES NOW. THE TRANSMISSION HAD TO BE REBUILD ON A NEW 2006 FREESTAR. NOW FORD HAS MY VAN (SINCE SEPT.27,06)WAITING FOR THE PAGE, SO IT CAN BE FIXED.THE ANTI SLIP KICKS IN WHEN IT WANTS TO - I ALMOST GOT KILLED TWICE. THEY ARE STATING IT IS A SENOR IN THE STEERING COLUMN THAT OVERHEATS & CAUSES THE ANIT SLIP TO TURN ON. I HAVE ASKED FOR A NEW VAN, BUT I THINK THEY WILL NOT. THE LAST INCIDENT WAS 9-27-06.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163895July 30, 2006
ELECTRICAL SYSTEM
I WAS DRIVING MY FORD FREESTAR IN A RAIN STORM AND THE VAN COMPLETELY SHUT DOWN. TURNS OUT THE MAIN COMPUTER CHIP GOT WET. I HAVE HAD THIS VAN FOR 2 WEEKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161513July 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS STANDING AT THE REAR OF MY SISTER'S NEW 2006 FORD FREESTAR VAN. MY 2 1/2 YEAR OLD SON WAS INSIDE THE VAN. THE VAN WAS NOT RUNNING. MY SON CLIMBED OVER THE FRONT SEAT FROM THE BACK SEAT AND PULLED DOWN ON THE SHIFTER LEVER CAUSING THE VEHICLE TO COME OUT OF GEAR AND ROLL BACKWARD OUT OF A GRADED DRIVEWAY. THE VAN STRUCK MY RIGHT LEG AND RIGHT ELBOW CAUSING MINOR INJURIES. AFTER GETTING THE VEHICLE STOPPED I NEEDED TO KNOW WHY THE VEHICLE CAME OUT OF GEAR, AS THIS COULD'VE BEEN A SMALL CHILD BEHIND THIS VEHICLE INSTEAD OF MYSELF, THE RESULTS OF WHICH WOULD'VE BEEN CATASTROPHIC. DURING MY INVESTIGATION OF THIS CIRCUMSTANCE; WHILE I HAD ASSUMED THAT YOU HAD TO DEPRESS THE BRAKE PEDAL IN ORDER TO RELEASE THE SHIFTER LEVER, I INSTEAD DISCOVERED THE FOLLOWING: -- 1. IF THE VEHICLE IS RUNNING AND IN PARK, YOU MUST DEPRESS THE BRAKE PEDAL TO RELEASE THE SAFETY FEATURE WHICH PREVENTS THE SHIFTER FROM COMING OUT OF GEAR. -- 2. IF THE VEHICLE IS NOT RUNNING, YOU ONLY HAVE TO TURN THE KEY ONE NOTCH TO RELEASE THE SAFETY FEATURE WHICH PREVENTS THE SHIFTER FROM COMING OUT OF GEAR. YOU DO NOT HAVE TO DEPRESS THE BRAKE PEDAL AT ALL !!! I HAVE SINCE QUESTIONED MANY OTHERS TO SEE IF THE SAME IS TRUE, AND WAS SHOCKED TO DISCOVER THAT THIS IS NOT THE ONLY VEHICLE IN WHICH THIS OCCURS. THIS IS A VERY SERIOUS DEFECT THAT THE PUBLIC ISN'T ROUTINELY AWARE OF, AND ONE THAT COULD POTENTIALLY KILL SOMEONE UNDER SIMILAR CIRCUMSTANCES. I HAVE COME TO THE CONCLUSION THAT THIS SUPPOSED SAFETY FEATURE POSES A FALSE SENSE OF SECURITY, AS I HAVE BELIEVED FOR MANY YEARS THAT THIS SAFETY FEATURE PREVENTED ACCIDENTAL SHIFTER ACTUATION. PLEASE LOOK INTO THIS OR MAKE IT KNOWN TO THE PUBLIC ABOUT WHAT COULD OCCUR UNDER SIMILAR (AND ALL TOO COMMON) CIRCUMSTANCES. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS VERY VALID CONCERN. I LOOK FORWARD TO SEEING A PUBLISHED WARNING, OR PERHAPS EVEN A GLOBAL RECALL, THAT ADDRESSES THIS POTENTIAL DANGER IN THE VERY NEAR FUTURE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10156185April 26, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE RPM REVVED FROM 0 TO 2 AND THE VEHICLE BUCKED. THE VEHICLE WAS DRIVEN TO A SERVICE DEALER; UPON INSPECTION BOTH REAR AND FRONT BRAKE SYSTEMS HAD FAILED CAUSING THE TRACTION CONTROL TO AUTOMATICALLY USE THE BRAKES. THE DEALER REPLACED THE COMPUTER SYSTEM HOWEVER 48 HOURS LATER THE VEHICLE IS HAVING THE SAME PROBLEM AGAIN. UPDATED 5/10/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155763April 20, 2006
VISIBILITY:WINDSHIELD, SUSPENSION
DT*: THE CONTACT STATED ON 4-18-06 WHILE WASHING THE VEHICLE, THE RUBBER SURROUNDING THE FRONT WINDSHIELD ON THE DRIVER'S SIDE CAME LOOSE. ON 4-20-06 WHILE DRIVING ON THE HIGHWAY AT 55 MPH THE RUBBER SURROUNDING THE FRONT WINDSHIELD ON THE PASSENGER'S SIDE ALSO CAME LOOSE. THE RUBBER IS STILL ATTACHED AT THE PASSENGER SIDE DOOR. IN ADDITION, WHILE THE VEHICLE IS PARKED, IF YOU PLACE YOUR WEIGHT ON THE VEHICLE, THE VEHICLE ROCKS BACK AND FORTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150581February 18, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
THE FACTORY ISSUED WIPER BLADES ON THE 2004 AND 2006 FORD FREESTAR MINIVAN DO NOT WORK WELL. WHEN WIPING THEY LEAVE MAJOR STREAKS ACROSS MY LINE OF VISION. IN SOME CASES I HAVE HAD TO NARROWLY DODGE ACCIDENTS BECAUSE I COULD NOT SEE. IT DOESN'T MATTER IF THEIR IS LITTLE, OR A LOT OF RAIN OR SNOW. IF IT IS BAD WEATHER IT IS PRETTY MUCH A GUARANTEE THAT THE WIPERS WILL NOT WORK. I HAVE TRIED CHANGING THEM TO DIFFERENT STYLE BLADES BUT IT DOES NO GOOD. I BELIEVE THIS IS A DESIGN PROBLEM WITH THE FORD WIPER. PERHAPS THE WIPER IS SIMPLY TOO LIGHT AND "FLOATS" WHEN DRIVING AT FREEWAY SPEEDS. ANY SPEED HIGHER THAN 35 TENDS TO CAUSE THE WIPERS TO SMEAR RATHER THAN WIPE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137081September 20, 2005
AIR BAGS
DT: CONSUMER'S VEHICLE WAS INVOLVED IN A CAR ACCIDENT ON SEPTEMBER 19, 2005 WHILE GOING 25 MPH. UPON IMPACT, THE AIR BAG COVER OVER THE DRIVER'S SIDE AND PASSENGER'S SIDE CAME OUT ABOUT AND QUARTER OF AN INCH; HOWEVER, THE ACTUAL AIR BAGS NEVER DEPLOYED. ON THE DRIVER'S SIDE IT WAS A SIDE IMPACT AND PASSENGERS SIDE IT WAS A HEAD ON IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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