Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10490101December 26, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
HAVING THIS PROBLEM 4 DAYS IN A ROW, ENGINE QUITS AT ANY SPEED LOSS OF STEERING AND BRAKES, CAR WILL SPEED UP WITHOUT THE ACCELERATOR BEING MOVED, FORD SAID WATER IN THE COMPUTER COULD COST 1,000 TO 1,500. CHECKED ON MY COMPUTER FOUND PAGE AFTER PAGE OF THE SAME COMPLAINT AND FORD MOTOR COMPANY REFUSES TO FIX THE PROBLEM!! HAS ANYBODY BEEN KILLED YET? WHEN IS THE N.T.S.B GOING TO ACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489445December 21, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT LATER INSPECTED THE VEHICLE AND FOUND THAT A LARGE SQUARE BOLT NEAR THE REAR DRIVER'S SIDE WHEEL WELL WAS CORRODED. THIS BOLT HELD THE REAR SEAT IN PLACE AND THE CONTACT STATED THAT THE BRACKET WAS FRACTURED AND DETACHED FROM THE VEHICLE. AS A RESULT, THE SEAT WAS UNABLE TO LATCH AND REMAIN IN PLACE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487704December 7, 2012
WHEELS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH INTO A DRIVEWAY AND HEARD A LOUD NOISE FROM THE FRONT END OF THE VEHICLE. THE FRONT PASSENGER SIDE THEN COLLAPSED TO THE GROUND, WHICH CAUSED THE TIRE TO BECOME COMPLETELY DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. IN 2004, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V446000 (WHEELS:CAP/COVER/HUB). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486842November 28, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO VEHICLE REIMBURSEMENT FOR TORQUE CONVERTER FAILURE RECALL. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE STATING CONSUMERS WHO HAD ALREADY PAID FOR THE REPAIRS, WOULD RECEIVE REIMBURSEMENT IN THE SECOND QUARTER OF 2012. THE CONSUMER STATED THE SECOND QUARTER HAS PASSED AND HE STILL HAS NOT RECEIVED REIMBURSEMENT. ON SEPTEMBER 8, 2010 AS HE ACCELERATED TO MERGE INTO TRAFFIC, THE ENGINE SUDDENLY REVVED UP AND THE VEHICLE STARTED SLOWING DOWN. AFTER COASTING ABOUT 2000 FEET, HE WAS ABLE TO GET OFF AT THE EXIT RAMP AND WAS ABLE TO PARK THE VEHICLE AND CALLED A TOW TRUCK. *JB THE CONSUMER STATED THE DENIAL LETTER STATED THE EXTENDED WARRANTY SHOULD HAVE COVERED THE REPAIR. THE CONSUMER STATED THE WARRANTY EXPIRED ON AUGUST 3, 2009 AND THE FAILURE OCCURRED ON SEPTEMBER 8, 2010. UPDATED 11/28/12 THE CONSUMER STATED THE TORQUE CONVERTER FAILED AGAIN IN JANUARY 2012. THE CONSUMER STATED THE DEALER USED THE SAME FLAWED PARTS TO REPLACE THE TORQUE CONVERTER. UPDATED 02/28/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485998November 26, 2012
ELECTRICAL SYSTEM
THE MIRRORS WILL ONLY MOVE DOWN AND IN (TOWARD THE VEHICLE). NOW THE ALARM STARTS BLARING FOR NO APPARENT REASON. CD PLAYER COMES ON AT WILL. AFTER READING THROUGH THE FORUMS, APPEARS MY A/C THAT QUIT IN APRIL 2011 COULD BE CONNECTED TO THE OTHER ISSUES AND THE FACT THAT THE SIDE DOORS CONTINUALLY OPEN AT WILL EVEN WHILE DRIVING. THE DEALERSHIP SAYS THEY FIXED THE DOORS AND CAN NO LONGER FIND AN ISSUE SINCE THEY CAN NOT RECREATE THE ISSUES WITH THE DOORS OR CD PLAYER. THESE ELECTRICAL ISSUES ARE A POTENTIAL HAZARD WHILE DRIVING. WHEN FORD SAYS THAT YOU SHOULD NOT DRIVE THE VEHICLE, THEN THEY KNOW THERE IS AN ISSUE AND SHOULD BE HELD RESPONSIBLE TO PROVIDE ALTERNATE TRANSPORTATION. EVEN THE MEASLY REFUND/RECALL REPAIR WITH THE TORQUE CONVERTER DOES NOT FIX THE ENTIRE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483841November 9, 2012
POWER TRAIN
THE TRANSMISSION HAS BEEN REBUILT TWICE. BOTH TIMES THE MECHANIC FOUND WATER IN THE TRANSMISSION. THE VEHICLE'S RADIATOR HAS BEEN CHANGED AND THE TORQUE CONVERTER WAS CHANGED, AS POSSIBLE CULPRITS, BUT THAT DID NOT ALLEVIATE THE ISSUE AT HAND, AS THE WATER RETURNED TO THE TRANSMISSION. THE CAR IS NOW AT THE MECHANIC FOR THE THIRD TIME WITHIN THE YEAR, WITH WATER IN THE TRANSMISSION. THE MECHANIC IS STUMPED AS TO WHAT THE CAUSE OF THE WATER MAY BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483389November 5, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE TRAVELING 15 MPH THE VEHICLE SUDDENLY STALLED. AS A RESULT THE VEHICLE CRASHED INTO THE VEHICLE DIRECTLY IN FRONT OF IT. A PASSENGER IN THE FRONT VEHICLE SUSTAINED UNKNOWN INJURIES. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10483285November 4, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, POWER TRAIN
POWER TRAIN AUTOMATIC TRANSMISSION. MY WIFE WHILE DRIVING WITH CHILDREN ON A SECONDARY HIGHWAY LOST FORWARD MOTION WHILE TRAVELING UP A HILL. WAS LUCKY SHE WAS ABLE TO BRAKE AND STEER OFF HIGHWAY AND NO VEHICLES BEHIND HER. IT HAS BEEN A NIGHTMARE EVER SINCE. HAD THE VEHICLE TOWED TO A GERMAN FORD DEALERSHIP THAT QUOTED US A $10,000 DOLLAR REPAIR TO REPLACE THE TRANSMISSION. FOUND A REPUTABLE TRANSMISSION SHOP THAT REPAIRED IT FOR ABOUT $4,000, BUT NOW THE VEHICLE HAD MULTIPLE ERROR CODES, (TRANSAXLE, AND CHECK ENGINE LITE). REPLACED MULTIPLE SENSORS TRYING TO SOLVE PROBLEM AND BOUNCED BACK AND FORTH BETWEEN THE TRANSMISSION SHOP AND A DIFFERENT FORD DEALERSHIP THAT GUARANTEED THEY COULD FIX AND REPAIR ANY PROBLEM ON AN AMERICAN FORD. THOUGHT I HAD A POWER TRAIN CONTROL MODULE PROBLEM AFFECTED BECAUSE OF THE TSB (06-14-10). I WAS ASSURED THIS WAS NOT THE PROBLEM. IN BETWEEN THIS, FORD ISSUED THE RECALL (NHTSA ID 12V006000, ACTION NUMBER EA09016, RECALL NUMBER 11S25). MY VEHICLE HAD TO SIT FROM JANUARY-JULY 2012 WAITING ON THE RECALL TO BE ISSUED ON MY PARTICULAR VEHICLE. AFTER REPLACING THE TORQUE CONVERTER UNDER THE RECALL, THE GERMAN FORD DEALERSHIP STILL HAD THE TRANSAXLE LITE COME BACK ON, SO REPLACED A SENSOR. FOLLOWING THIS WORK, THE OIL PRESSURE LITE CAME ON. THE GERMAN FORD DEALERSHIP REPLACED THE SENSOR. NOW THE VEHICLE WILL NOT EVEN START. THE VEHICLE HAS NOT BEEN ABLE TO BE TEST DRIVEN TO DETERMINE IF THE TRANSMISSION IS GOOD OR NOT, AND THE GERMAN FORD DEALERSHIP IS REFUSING TO DO ADDITIONAL WORK ON THE VEHICLE. THEY DO NOT KNOW WHAT IS WRONG ANDMY VEHICLE CONTINUES TO JUST SIT THERE. I HAVE NOT HAD THIS VEHICLE OPERATIONAL FOR ALMOST 19 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482850November 1, 2012
ELECTRICAL SYSTEM
VEHICLE SHUT OFF GOING DOWN THE ROAD AT SLOW SPEED AFTER MAKING LOUD SQUEAKY SOUND. THIS HAS HAPPENED ON MANY OCCASIONS SINCE THEN AND TODAY 11/01/2012 IT BECAME MORE SEVERE. MY WIFE ATTEMPTED TO GO TO THE LOCAL FORD DEALERSHIP AROUND AUGUST/SEPTEMBER DESCRIBING THE PROBLEM AND WAS TOLD THAT SINCE THE VEHICLE WAS NOT CURRENTLY EXPERIENCING THE PROBLEMS DESCRIBED THAT THERE WAS NOTHING THEY WERE ABLE TO DO. THE VEHICLE IS VERY UNSAFE AND I HAVE CALLED THE FORD HOTLINE BECAUSE OF THE RECALL, THE VOICE CLAIMS THAT THE VEHICLE IS STILL SAFE BECAUSE THE STEERING REMAINS FUNCTIONAL, THIS IS NOT THE CASE FOR MY VEHICLE. AFTER, ONE OF THE MANY "INCIDENTS", OFTEN THE VAN WILL LOSE COMPLETE POWER AND THE POWER STEERING WILL DISENGAGE AND THE STEERING WHEEL BECOMES VERY DIFFICULT TO TURN EVEN FOR A LARGE MALE. WE BOUGHT THE VAN AS A FAMILY VEHICLE, AS MOST DO, WHICH MAKES IT EVEN MORE PROBLEMATIC AND DISTURBING. I AM DISGUSTED WITH FORD FOR THEIR NEGLIGENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482763October 31, 2012
POWER TRAIN, ELECTRICAL SYSTEM
AFTER A MAJOR RAIN STORM, TRIED TO START MY CAR AND IT WOULD START, BUT WOULD QUICKLY STALL. HAD TO HAVE CAR TOWED. DID NOT HAVE REVERSE GEAR. GARAGE TOLD ME I NEEDED A NEW TRANSMISSION. DID HAVE A RECALL NOTICE TO REPLACE A FAULTY TORQUE CONVERTER, BUT DIED BEFORE I WAS ABLE TO GET SCHEDULED. I BELIEVE THE PROBLEM STARTED WITH THE PCM BOARD GETTING WET. TOWED TO A FORD GARAGE FOR REPAIRS. HOPING THAT I GET TREATED FAIRLY. I BELIEVE FORD SHOULD PAY FOR ENTIRE REPAIR BILL - NEW TRANSMISSION AND NEW PCM BOARD - AFTER ALL THEIR FAULTY PARTS WERE THE REASON FOR THE FAILURE! NOT ABLE TO 'POPULATE' ABOVE "AFFECTED PARTS". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482413October 27, 2012
ENGINE AND ENGINE COOLING
THE CAR WAS DRIVING FINE ALL OF A SUDDEN THE FREESTAR LOST POWER, I WAS DOING T MOST 40 MPH BECAUSE IT WAS DURING RUSH HOUR ON THE I15 HWY BY HESPERIA EVERYTHING WAS FINE AND ALL OF A SUDDEN MY CAR LOST POWER AND BEGAN TO FEEL LIKE IT WAS LOOSING POWER AND THEN I SAW IT GO FROM FORTY TO SLOWER MPG AND I HAD MY FOOT ON THE ACCELERATOR I IMMEDIATELY PULLED OVER AS SOON AS I COULD AND THERE WAS SMOKE AND THEN THERE WAS FIRE MY 1CAR WAS BURNT A TOTAL LOSS MY DAUGHTER AND I BARELY ESCAPED WITH OUR LIVES MINUTES BEFORE THE VAN EXPLODED SOMEONE HAD PUT US IN HER CAR AND DROVE US FORWARD SAVING OUR LIVES WHEN THE FIRE DEPARTMENT ARRIVED I WALKED BACK TO MY CAR AND THE FIRE HAD EXPANDED FAR PAST WHERE ME AND MY DAUGHTER WERE STANDING. MY DAUGHTER IS STILL TRAUMATIZED BY THE EXPERIENCE AND SO AM I. WE WOULD OF BEEN SEVERELY BURNT OR DIED WHEN THE CAR EXPLODED AND EVERYTHING CAUGHT ON FIRE PAST THE SPOT MY DAUGHTER AND I WERE STANDING THE FIREMEN COULD NOT BELIEVE THAT THE FIRE HAD BEEN SO EXTENSIVE. WE LOST EVERYTHING MY DAUGHTER LOVED, ALL HER MOST PRECIOUS MATERIAL THINGS WE WENT FROM DRIVING ON A HAPPY TRIP TO THE REALIZATION WE COULD OF DIED BY THE FIRE. IF THE PASSERBY WOULD NOT HAD PUT US IN HER CAR AND DROVE US TO SAFETY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10482414October 27, 2012
ENGINE
THE CAR WAS DRIVING FINE ALL OF A SUDDEN THE FREESTAR LOST POWER, I WAS DOING T MOST 40 MPH BECAUSE IT WAS DURING RUSH HOUR ON THE I15 HWY BY HESPERIA EVERYTHING WAS FINE AND ALL OF A SUDDEN MY CAR LOST POWER AND BEGAN TO FEEL LIKE IT WAS LOOSING POWER AND THEN I SAW IT GO FROM FORTY TO SLOWER MPG AND I HAD MY FOOT ON THE ACCELERATOR I IMMEDIATELY PULLED OVER AS SOON AS I COULD AND THERE WAS SMOKE AND THEN THERE WAS FIRE MY 1CAR WAS BURNT A TOTAL LOSS MY DAUGHTER AND I BARELY ESCAPED WITH OUR LIVES MINUTES BEFORE THE VAN EXPLODED SOMEONE HAD PUT US IN HER CAR AND DROVE US FORWARD SAVING OUR LIVES WHEN THE FIRE DEPARTMENT ARRIVED I WALKED BACK TO MY CAR AND THE FIRE HAD EXPANDED FAR PAST WHERE ME AND MY DAUGHTER WERE STANDING. MY DAUGHTER IS STILL TRAUMATIZED BY THE EXPERIENCE AND SO AM I. WE WOULD OF BEEN SEVERELY BURNT OR DIED WHEN THE CAR EXPLODED AND EVERYTHING CAUGHT ON FIRE PAST THE SPOT MY DAUGHTER AND I WERE STANDING THE FIREMEN COULD NOT BELIEVE THAT THE FIRE HAD BEEN SO EXTENSIVE. WE LOST EVERYTHING MY DAUGHTER LOVED, ALL HER MOST PRECIOUS MATERIAL THINGS WE WENT FROM DRIVING ON A HAPPY TRIP TO THE REALIZATION WE COULD OF DIED BY THE FIRE. IF THE PASSERBY WOULD NOT HAD PUT US IN HER CAR AND DROVE US TO SAFETY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10482236October 25, 2012
STRUCTURE:BODY, SEATS
DRIVERS SIDE REAR PASSENGER SEAT BRACKET FAILURE. THE BRACKET IS MOUNTED THROUGH THE WHEEL WELL. THE WELD AROUND THE BRACKET HAD SEVERE RUSTING, NO WHERE SIMILAR TO OTHER PARTS OF THE CAR. THE PLATE HOLDING THE BRACKET RUSTED THROUGH COMPLETELY DROPPING THE SEAT. THE PLATE AND BRACKET BEGAN RUBBING AGAINST THE TIRE. IF I HAD NOT STOPPED AND FOUND THE PROBLEM AND SECURED THE BRACKET, THE TIRE COULD HAVE BLOWN CAUSING AN ACCIDENT. ACCIDENT WAS PREVENTED, BUT SERIOUS BODY FAILURE OCCURRED. THIS NEEDS TO BE ADDRESSED. AS IS THIS SEAT SHOULD NO LONGER BE USED UNTIL IT CAN BE FIXED, THERE IS NO COST EFFECTIVE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482213October 25, 2012
SEATS, WHEELS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
NOTICED A PANEL LOOSE IN THE REAR DRIVER'S SIDE WHEEL WELL WHILE REMOVING THE WHEEL. THE PANEL WAS COMPLETELY RUSTED AND SEPARATED FROM THE WHEEL WELL, WITH ONLY SOMETHING ATTACHED TO IT ON THE INTERIOR KEEPING IT FROM FALLING OFF. TOOK IT TO A BODY SHOP, WHERE IT WAS DETERMINED THAT THIS PANEL IS THE REAR SEAT ANCHOR AND THE SEAT LATCH WAS THE ONLY THING KEEPING IT FROM FALLING OFF. THE ESTIMATE FOR REPAIR IS $906.99. THE REAR SEAT ANCHOR WAS REMOVED AND THE HOLE TEMPORARILY TAPED CLOSED, AND THE REAR SEAT IS NOT SAFE AND CANNOT BE USED. CONTACTED THE DEALER TO SEE IF ANY RECALLS EXIST FOR THIS CONDITION AND WAS TOLD THERE ARE NONE. CURRENTLY TRYING TO DECIDE WHETHER OR NOT TO REPAIR THE VEHICLE. THE VEHICLE IS WELL MAINTAINED AND THE CONDITION OF THIS PANEL/ANCHOR IS UNUSUAL WHEN COMPARED TO THE REST OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481412October 22, 2012
SEATS, SEAT BELTS, STRUCTURE:BODY
THE 3RD ROW REAR SEAT ON MY 2004 FREESTAR DOES NOT LATCH INTO SEATED POSITION PROPERLY. UPON FURTHER INSPECTION, I REALIZED THAT THE DRIVER'S SIDE SUPPORT RING WHICH THE 3RD ROW SEAT LATCHES INTO WAS PUSHED BACK INTO THE TRIM. I LOOKED UNDERNEATH THE DRIVER'S SIDE REAR WHEEL WELL AND NOTICED THAT A STEEL PLATE WHICH THE SUPPORT RING IS MOUNTED HAS COMPLETELY RUSTED THROUGH THE BODY OF THE VEHICLE. ALSO, WHEN IT IS NOT LATCHED IT HAS A TENDENCY TO INTERFERE WITH THE REAR DRIVER'S SIDE TIRE. WHILE THERE IS A SMALL AMOUNT OF METAL HOLDING THE MOUNTING PLATE IN PLACE, IT REQUIRES TWO PEOPLE TO LATCH THE SEAT IN ORDER TO KEEP THE METAL PLATE FROM SCORING THE SIDEWALL OF MY TIRE. THE PASSENGER'S SIDE MOUNTING PLATE CONTINUES TO BE SECURE, YET THERE IS A NOTICEABLE AMOUNT OF RUST ON THAT SIDE AS WELL. IF SOMEONE STOWS THE 3RD ROW SEAT AND TRIES TO FLIP IT BACK INTO SEATING POSITION WITHOUT KNOWING THAT THE SUPPORT RING IS LOOSE, THEY COULD END UP SCORING THE SIDEWALL ON THE REAR TIRE AND CAUSING A COMPLETE FAILURE. FURTHER, THE PROPER FUNCTION OF THE SEAT BELT IN THE THIRD ROW SEAT COULD BE COMPROMISED DURING AN ACCIDENT; THE SEAT COULD PITCH FORWARD OR FLIP BACK BECAUSE IT IS NOT SOLIDLY SECURED TO THE VAN'S STRUCTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481054October 18, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SEATS
OUR TWO DAUGHTERS WHERE IN THE REAR SEAT AND COMPLAINED OF A BAD SMELL AS IF SOMETHING BURNING. AT ABOUT THAT SAME TIME I NOTICED HEARING A RUBBING NOISE EVERY TIME WE TURNED LEFT. WHEN WE GOT HOME SHORTLY AFTER I LOOKED UP UNDER THE INNER FENDER OF THE REAR LEFT WHEEL AND FOUND A LARGE STEEL PLATE LOOSE AND RUBBING THE TIRE. IT WAS SO RUSTY YOU COULD SEE THE INTERIOR PLASTIC PANELS AND INSULATION. AT THAT TIME I PUT AWAY THE REAR SEAT AND NOTICED THE LEFT SIDE ANCHOR WAS TOTALLY LOOSE AND WHEN I ASKED THE GIRLS IF THEY NOTICED THAT THE SEAT MOVED THEY STATED THAT THEY DID NOTICE IT MOVE BUT NEVER SAID ANYTHING ABOUT IT. THERE IS NOW A HOLE IN THE CAR WHEEL WELL AND WE CANNOT USE THE BACK SEAT. WE HAVE A BUNGEE CORD LATCHED TO THE TWO SEAT ANCHORS HOLDING THEM INWARD TO KEEP THE METAL PLATE FROM RUBBING THE TIRE. THE VAN IS NOW LIMITED TO FOUR PASSENGERS AND I AM CONCERNED ABOUT CARBON MONOXIDE ENTERING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480864October 17, 2012
FUEL/PROPULSION SYSTEM
EVERY SINGLE TIME GAS IS BEING PUMPED INTO THE CAR THE PUMP STOPS SEVERAL TIMES. IT CAN TAKE UP TO 20 MINUTES TO COMPLETELY FILL THE GAS TANK. NOT ONLY DOES IT JUST STOP, IT FREQUENTLY SPITS GAS BACK OUT. THE GAS, WHICH IS A CHEMICAL, HAS GIVEN AT LEAST 2 PEOPLE CHEMICAL BURNS ON MULTIPLE OCCASIONS. FORD HAS BEEN CONTACTED AND WHILE THIS IS A "KNOWN ISSUE", THEY REFUSE TO REPLACE AND/OR REPAIR UNLESS I PAY FOR IT OUT OF MY POCKET. THIS IS A MANUFACTURING DEFECT, IT HAPPENS OFTEN ENOUGH TO BE A KNOWN ISSUE, IT IS DANGEROUS IN MANY DIFFERENT WAYS AND I BELIEVE THAT THIS SHOULD MOST DEFINITELY BE A RECALL DUE TO THE CHEMICAL BURNS THAT HAVE ALREADY HAPPENED. ALSO THE POTENTIAL DEVASTATION THAT COULD HAPPEN IF SOMEONE AT A GAS STATION THROWS A STILL BURNING CIGARETTE BUTT DOWN AND IT LANDS IN THE REMAINS OF THE GAS THAT HAS BEEN SPIT BACK OUT AND ONTO THE GROUND. ALTHOUGH NO SMOKING SIGNS ARE POSTED, I HAVE SEEN HUNDREDS OF PEOPLE STILL SMOKING WHILE PUMPING GAS. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10480665October 16, 2012
STRUCTURE:BODY, SEATS
INABILITY TO LATCH THE REAR SEAT, ENTIRE DRIVER SIDE ANCHOR PLATE COMPLETELY DETACHED FROM THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480611October 15, 2012
SEATS, STRUCTURE:BODY
THE LEFT REAR SEAT ANCHOR HAS DETACHED FROM THE BODY DUE TO EXCESSIVE RUST IN THE REAR QUARTER PANEL BY THE LEFT REAR WHEEL WELL. THE THIRD SEAT IS NO LONGER USABLE AND THERE IS A HOLE THROUGH THE BODY THAT LETS AIR AND WATER INTO THE PASSENGER COMPARTMENT. THE RIGHT SIDE WHEEL WELL AREA SHOWS RUST AS WELL BUT THE SEAT ANCHOR HAS NOT YET DETACHED FROM THE QUARTER PANEL. TWO FORD DEALERS HAVE SAID THEY ARE NOT AWARE OF THIS PROBLEM OCCURRING AND DO NOT KNOW IF IT CAN BE FIXED. MY CONCERN IS SAFETY WHILE DRIVING THE VEHICLE, NOISE AND WATER ENTERING THE PASSENGER COMPARTMENT, AND THE LOSS OF USE OF THE THIRD SEAT. THIS VEHICLE IS TOO YOUNG AND USEFUL TO BE SCRAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479746October 11, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 19 MPH THE CHECK ENGINE LIGHT ILLUMINATED AND IMMEDIATELLY AFTER THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE TORQUE CONVERTER WAS REPLACED. AFTER THE REPAIR HAD BEEN COMPLETED THE CONTACT PICKED UP THE VEHICLE AND ON THE WAY HOME THE FAILURE RECURRED. THE DEALER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT TO BRING THE VEHICLE BACK IN ORDER FOR THEM TO RUN A DIAGNOSTIC TEST. THE FAILURE AND CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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