Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10535957August 18, 2013
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
VAN STARTED RUNNING POORLY SUDDENLY, THEN WOULD NOT RUN AT ALL. AFTER SHUTTING DOWN AND ALLOWING COOL DOWN TIME, RESTARTED VAN AND IT WOULD NOT GO INTO GEAR. RAN WELL IN PARK OR NEUTRAL, BUT SHIFTING INTO ANY GEAR WOULD "CLUNK" AND THE ENGINE WOULD IMMEDIATELY QUIT. AFTER 5 DAYS OF TROUBLESHOOTING, TRACED TROUBLE TO ENGINE PCM AFTER READING IN ON-LINE FORUMS ABOUT IT. FOUND PCM WET AND PINS ON PCM AND CONTACTS ON WIRE HARNESS CORRODED AND GREEN DUE TO WATER LEAKING PAST COWL-TO-BODY SEAL. THE PCM CONNECTOR IS NOT SEALED, SO IF WATER DOES DRIP ON IT, IT IS DRIPPING DIRECTLY ONTO BACK SIDE OF THE CONTACTS AND FORD DID RELEASE A TSB ABOUT THIS ISSUE BUT NOT A RECALL. TSB SAYS TO REMOVE SOME PLUGS FROM BODY (MY VAN IS SEVERELY RUSTED IN ONE OF THOSE 2 SPOTS), SEAL AROUND CLIPS THAT HOLD PLASTIC COWL TO BODY WITH SILICONE SEALANT AND ADD ADDITIONAL WEATHER STRIPPING ON THE OUTER EDGES OF COWL TO TRY TO PREVENT WATER. I HAD TO REPLACE MY PCM. HAD MY WIFE BEEN ON THE HIGHWAY WHEN THIS HAPPENED, THERE WOULD HAVE MOST CERTAINLY BEEN AN ACCIDENT OR INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535549August 15, 2013
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
BACKDOOR WON'T UNLOCK AND NOW DOOR WON'T CLOSE OR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535327August 14, 2013
POWER TRAIN
FORD MOTOR COMPANY APPEARS NOT WANTING TO HONOR ITS OWN RECALL LETTER 11S25 TORQUE CONVERTER REPLACEMENT. ON JUNE 2009, I TOOK MY VEHICLE TO A REPAIR SHOP AND THEY REPLACED THE TRANSMISSION, IT WAS UNFORTUNATE AS MY EXTENDED WARRANTY HAS EXPIRED. FORTUNATE FOR ME AT THE END OF LAST YEAR I RECEIVED THAT RECALL LETTER WHICH AT LEAST WOULD COVER PART OF MY COST. I TOOK THE LETTER FORD MOTOR COMPANY HAD SENT ME ALONG WITH REPAIR SHOP INVOICE TOTALING $2,228.00, REPLACED TRANSMISSION WARRANTY AND RECEIPT SLIPS TO A LOCAL FORD SERVICE CENTER ON MAY 2013 AND STILL BY AUG 2013; THERE HAD BEEN NO CHECK ISSUED AS THE SERVICE MAN TOLD ME OR CALLS UNTIL I GOT WITH FORD NATIONAL 1-800 NUMBER. ONLY THEN AND MORE THAN 60 DAYS LATER I RECEIVED A CALL FROM THE LOCAL SERVICE CENTER ASKING FOR MORE DOCUMENTATION. NOW FORD LOCAL SERVICE CENTER TOLD ME THAT IT WAS UP TO FORD MOTOR COMPANY TO WORK WITH THE ISSUE AND FORD MOTOR COMPANY TOLD ME IT WAS MY FORD LOCAL SERVICE CENTER. I AM CONFUSE THOUGHT THEY BOTH WORK FOR EACH OTHER I DO NOT KNOW WHAT IS GOING ON HERE. BUT CERTAINLY WANT TO GET THIS RESOLVE. CAN YOU HELP? ///// MY PROBLEM WITH THE POWER TRAIN STARTED ON JUNE 2009 WHILE I WAS DRIVING MY SON, FOR A SCHEDULED OUTPATIENT OPERATION. IT HAPPEN ON A TWO LANE PORTION OF THE STREET AT ABOUT 400 FTS OR SO FROM A TRAFFIC LIGHT, MY MINI-VAN ALL OF THE SUDDEN LOSS POWER TRAIN, THE ENGINE WAS STILL ON AND WITH THE VEHICLE MOMENTUM I DROVE IT TO THE SIDE OFF THE STREET. THE ENGINE WAS ON, ELECTRICAL OK, BUT NO MOVING FORWARD OR REVERSE, IT FELT LIKE IT WAS IN "NEUTRAL". WE HAD IT TOWED TO A REPUTABLE AUTO REPAIR SHOP ON THE SAME STREET WERE THE VEHICLE LEFT US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535040August 13, 2013
POWER TRAIN
HAVE CHATTER COMING FROM TRANSMISSION AYEAR AGO THE INPUT SHAFT FAILED AND WE HAD A RECALL REPAIR MADE IT IS DOING THE SAME THING AGAIN THERE NEEDS TOO BE A RECALL ON THE TRANSMISSION S IN THESE VEHICLES IMMEDIATELY . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534406August 9, 2013
ELECTRICAL SYSTEM, ENGINE
STOP RUNNING SOMETIME WOULD START,THEN WOULDN'T START,TOOK TO A SHOP THEY SAID LOOK AT IT BEEN SUBMERGED OR UNDER WATER,AT ECLT PLUG WHERE,WET WITH WATER,SAID IT WOOD NEED NEW WIRING HARNESS, POSSIBLE COMPUTER BOX..AT COST OF $1200-1500 PART AND THEN THERE LABOR..HERE IN KENAI ALASKA..GOT TO FIXER IF I WANT TO DO THIS...I BOUGHT THIS USED HERE CAME UP FROM THE SOUTH ,ARIZONA, DONE CAR FAX ALL GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532520August 7, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2004 FORD FREESTAR. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER OUTPUT SHAFT FAILURE RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN MARCH 2012. THE NOTICE STATED THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN THE SECOND QUARTER OF 2012. THE CONSUMER RECEIVED ANOTHER LETTER IN OCTOBER 2012, STATING THE PARTS WERE AVAILABLE. AN APPOINTMENT WAS MADE FOR DECEMBER 26, 2012, EVEN THOUGH THE CONSUMER DID NOT EXPERIENCE ANY TYPE OF FAILURE, HE STILL COMPLIED WITH THE RECALL. TWO DAYS LATER, THE CONSUMER RECEIVED A CALL FROM THE DEALER, STATING THE RECALL HAD BEEN COMPLETED. HOWEVER, ON JANUARY 4, 2013 WHILE DRIVING ON THE HIGHWAY, THE CONSUMER EXPERIENCED A SUDDEN LOSS OF POWER WITH NO WARNING. HE SOON DISCOVERED THE VEHICLE WOULD ONLY GO FORWARD, AS THERE WAS NO ABILITY TO GO IN REVERSE. HE IMMEDIATELY DROVE TO THE DEALER, WHERE AN INSPECTION WAS PERFORMED AND IT WAS DETERMINED THE TRANSMISSION WAS BEYOND REPAIR AND WOULD NEED TO BE REPLACED. FORD STATED THE FAILURE OF THE TRANSMISSION IMMEDIATELY FOLLOWING THE RECALL WAS A COINCIDENCE AND THEY WOULD NOT OFFER ANY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533563August 5, 2013
STRUCTURE, SEATS, WHEELS
2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO WHEEL WELL RUSTING RECALL NOTICE. *SMD THE CONSUMER STATED RUST DEVELOPED ON THE DRIVER'S SIDE DOOR IN 2010, AT THE TIME THE VEHICLE WAS PURCHASED, THE CONSUMER BOUGHT AMOR PROTECTION FOR RUST. THE CONSUMER PUT IN A CLAIM, AND THE VEHICLE WAS REPAIRED. HOWEVER, ONE YEAR LATER, THE RUST RETURNED, ONLY THIS TIME, THE CONSUMER WAS DENIED A SECOND CLAIM. A COUPLE OF YEARS LATER, THE THIRD SEAT BRACKET FELL APART. THE CONSUMER RECEIVED A RECALL ABOUT THE WHEEL WELL RUSTING. THE CONSUMER MADE AN APPOINTMENT AT THE DEALER. THE DEALER INFORMED THE CONSUMER, AS THEY WERE CUTTING AWAY AT THE RUST. IT WAS DISCOVERED THE FRAME WAS ALSO RUSTING, AND IT WAS DANGEROUS TO DRIVE THE VEHICLE, OR TO EVEN TRY AND FIX THE RUST PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533764August 5, 2013
POWER TRAIN
IN SEPTEMBER 2012 I TOOK MY 2004 FREE STAR INTO FORD DEALERSHIP TO HAVE THE TORQUE CONVERTER REPLACED DUE TO A RECALL. NOW I GET A TRANSMISSION CHATTER. I TOOK IT ONCE AGAIN INTO THE DEALERSHIP FOR A RECALL ON THE 3RD ROW SEAT AND ASKED THEM AFTER COMPLETING THE RECALL IF THEY WOULD CHECK OUT THE CHATTER. THEY AT FIRST TOLD ME IT WAS A MISFIRE...THAT POSSIBLY THE PLUGS AND/OR WIRES NEEDED REPLACED. I OBTAINED A COST FOR THAT AND THEN ASKED THEM TO COMPLETE THE JOB. THEY CALLED ME BACK IN AN HOUR OR SO AND TOLD ME THAT MY PROBLEM WAS A MUCH BIGGER PROBLEM. THEY SAID MY TRANSMISSION HAD WATER IN IT. MY HUSBAND CHECKED THE FLUID AND YES IT HAS A MILKY APPEARANCE. THE DEALERSHIP IS THE ONLY ONES WHO HAVE REMOVED MY TRANSMISSION WHEN THEY DONE THE TORQUE CONVERTER RECALL THE PREVIOUS FALL. NOW I LEARN THAT THERE IS SOME SORT OF SEAL IN WHICH WATER CAN SEEP INTO THE TRANSMISSION. WHAT'S UP WITH THAT AND WHY HASN'T THERE BEEN A RECALL ON THIS SEAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531673July 24, 2013
ENGINE, SERVICE BRAKES, STEERING
WAS DRIVING ABOUT 35 MILES AND HOUR WHEN I TURNED AND WENT UP A SLIGHT INCLINE...ENGINE SPUTTERED A BIT THEN I TURNED INTO PARKING LOT, HEARD A LOUD NOISE LIKE ENGINE REVVING UP AND THEN IT JUST DIED. LOST ALL CONTROL OF VEHICLE AND LUCKILY COASTED TO A SPOT WHERE NO CARS WERE. I LET IT SIT FOR A MOMENT, STARTED BACK UP AND IT WAS REVVING UP AGAIN AND RPM'S WERE GOING UP DRASTICALLY. TRIED TO PUT IN REVERSE AND IT WOULD NOT GO, SHIFTED TO PARK AGAIN AND IT REVVED BACK UP. TURNED OFF LET SIT AGAIN...THEN STARTED, WAS ABLE TO REVERSE BUT WITH LOUD NOISE AND REVVING OF RPM'S. DRIVE A SMALL AMOUNT AND IT DIED AGAIN AND WOULD NOT START BACK. HAD PCM REPLACED ABOUT ONE YEAR AGO. NOT SURE OF PROBLEM. STILL WAITING TO GET IT TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526267July 22, 2013
POWER TRAIN
BOUGHT CAR NOV 2012 FROM TRUCK JUNCTION AND FROM THE DAY WE BOUGHT IT THE CAR STALLED RAN RUFF WOULDN'T START. GAVE US THE RUN AROUND WHILE UNDER WARRANTY NOW FORD SAYS PCM WET N RUINED FROM DAY ONE. I'VE HAD A BROKEN VAN IN MY DRIVE FOR 8 MONTHS WHAT THE [XXX]HOW CAN FORD MAKE A PRODUCT THAT IS THIS BAD WITH NO RECALL [XXX] AMERICAN PRODUCTS THIS IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525932July 20, 2013
POWER TRAIN
ON APRIL 28TH 2006 I WAS ON MY WAY TO WORK, STOPPED AT A RED LIGHT, PROCEEDED TO MAKE A LEFT TURN, MY VAN WOULD NOT MOVE FORWARD OF BACKWARD. I HAD TO CALL FOR A TOW TO TAKE MY VAN TO A DEALERSHIP. THE DEALERSHIP TOLD ME I HAD TO PAY $75.00 IN ORDER FOR THEM TO TELL ME WHAT WAS WRONG WITH MY VAN. THEY DIAGNOSED THE PROBLEM AND TOLD ME IT WAS MY TRANSMISSION, THAT THE TORQUE CONVERTER HAD PLAYED OUT.THE TOTAL CHARGE WAS $2817.38 + 75.00 DOLLARS.I MADE A CALL TO FORD MOTOR CO. TO SEE IF THERE WAS A RECALL ON THE TRANSMISSION OF THE FORD FREE-STAR , THEY TOLD ME NO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525584July 18, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL FAILED TO DISENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE CRUISE CONTROL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525445July 17, 2013
UNKNOWN OR OTHER
2004 FORD FREESTAR. CONSUMER WANTS TO KNOW IF THERE IS ANY INFORMATION OF DEFECTS ON VEHICLE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524583July 12, 2013
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT WHILE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO STOP AND WAIT SOME TIME BEFORE BEING ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 98,000. UPDATED 8/26/13 *CN THE CONSUMER STATED THE PROBLEMS STARTED AFTER THE DEALER WORKED ON THE VEHICLE. UPDATED 09/05/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523780July 8, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO DECELERATE. THE CONTACT NOTICED SMOKE FROM UNDER THE HOOD. THE CONTACT STOPPED AT A SIDE AND NOTICED TRANSMISSION FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE TRANSMISSION FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN) FOR WHICH THE VEHICLE HAD BEEN REPAIRED UNDER IN 2012. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10522840July 2, 2013
STRUCTURE:BODY, SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS), IT WAS DETERMINED THAT THE REAR WHEEL WELLS WERE CORRODED DUE TO WATER PENETRATION AND WERE UNABLE TO SUPPORT THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE CONSUMER STATED THE REAR LATCH 3RD ROW SEAT FELL OFF, DUE TO IT RUBBING AGAINST THE REAR TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521384June 24, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE MY HUSBAND WAS ON HIS WAY HOME FROM WORK HE CAME UPON A RED LIGHT. WHEN THE LIGHT TURNED GREEN AGAIN HE ATTEMPTED TO ACCELERATE BUT THE VAN WOULD NOT MOVE. HE TURNED THE IGNITION OFF AND THEN ON AGAIN AND THE VAN STILL WOULD NOT MOVE. ALL OF THIS OCCURRED WITHOUT ANY WARNING, NO LIGHTS FLASHING OR ANY KIND OF UNUSUAL SOUNDS. AFTER HAVING IT TOWED TO THE DEALER WE PURCHASED THE VEHICLE FROM WE WERE TOLD THAT THE VAN HAD AN ELECTRICAL PROBLEM THAT NEEDED TO BE HANDLED AT THE FORD DEALER. NOW WHAT I HAVE BEEN TOLD IS THAT THE ELECTRONIC COMPUTER MODULE WAS THE PROBLEM AND NEEDED TO BE REPLACED. THIS REPAIR COST US $1200 DOLLARS AFTER HAVING THE VAN FOR JUST UNDER FIVE MONTHS. WE ARE PAYING CLOSE TO $13,000 FOR THIS VAN AND WERE NOT ABLE TO DRIVE IT SAFELY FOR AT LEAST SIX MONTHS WITHOUT REPAIR. SOMEONE SHOULD PROTECT THE CONSUMER A LITTLE BETTER THAN THEY ARE. THIS IS DEVASTATING FOR MY FAMILY CONSIDERING THIS IS OUR FIRST VEHICLE AND WE ARE STILL INEXPERIENCED WITH THE WAS DEALERS PREY ON THEIR POTENTIAL CUSTOMERS, FORD SHOULD BE ASHAMED OF HOW THEY TREAT THE PEOPLE WHO ARE THE ONE'S WHO KEEP THEM IN BUSINESS. I THINK PEOPLE SHOULD TAKE A STAND TO REFRAIN FROM PURCHASING FORD VEHICLES UNTIL THEY TAKE CONSUMER SAFETY SERIOUSLY. THERE SHOULD ALSO BE A LAW WHICH STATES THAT ANY USED CAR DEALER DISCLOSE RECALL INFORMATION TO THE POTENTIAL BUYER BEFORE A CONTRACT IS ENTERED INTO. THE TYPE OF PROBLEM THAT WE HAVE COULD HAVE ENDED IN SERIOUS INJURY OR DEATH HAD THIS HAPPENED ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521546June 24, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE RPMS RACED AS THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY BEFORE STALLING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TORQUE CONVERTER WAS REPLACED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). THE FAILURE WAS NOT CORRECTED AND THE VEHICLE REMAINED INOPERABLE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 127,857.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521577June 24, 2013
POWER TRAIN, ENGINE
THE TRANSMISSION IS SLIPPING IN AND OUT AND VERY SLUGGISH AND NO POWER, BACKFIRING AND SMELLS VERY STRONG OF GAS FUMES. HAS BEEN GOING ON FOR A FEW WEEKS. I WAS DRIVING ON THE HIGHWAY AND IT SLIPPED OUT OF DRIVE AND LOST POWER. I HAD TO SLOW MYSELF DOWN AT A PACE TO TURN THE VAN INTO A SAFE AREA OFF THE HIGHWAY I WAS TRAVELING AT THE SPEED OF 60..VERY SCARY ...THE VAN WOULD NOT MOVE. I HAD THE VAN TOWED BY A FRIEND AT THE COST OF $65.00 (HE SAVED ME A LOT OF MONEY ) WHICH WAS NOT OFFERED BACK TO ME FROM THE DEALERSHIP.... I DIDN'T KNOW ABT THE RECALL OR THE PCM PROBLEM UNTIL I WAS LOOKING FOR INFO ON YTUBE..I CALLED MY DEALER WHERE I HAD BOUGHT THE VAN( AND IT IS PAID FOR) WHEN I TALKED WITH AN ADVISOR HE SAID FOR ME TO HAVE IT TOWED TO THE DEALERSHIP AND THEY WOULD LOOK AT IT. I REFUSED TO PAY FOR THE TOW (THEY DID DO THAT AT LEAST) HE CALLED ME AND SAID THAT THE TORQUE CONVERTER WAS UNDER A RECALL AND THEY WOULD REPLACE THAT PART...3 DAYS LATER I WENT TO PICK THE VAN UP AND IT STILL WASN'T DRIVING RIGHT. STILL LOOSING POWER AND GAS SMELL AND IT FELT AS IF THE TRANSMISSION WAS SLIPPING STILL. IT WAS A SATURDAY AND THE LADY HELPING ME KNEW NOTHING COULDN'T EVEN FIND MY PAPERWORK AND HAD TO CALL THE ADVISOR. SHE SAID TO CALL HIM BACK ON MONDAY SO NEEDLESS TO SAY I TRIED TO DRIVE THE VAN AND IT JUST WASN'T DRIVABLE SO I PARKED IT.. WAS AFRAID IT MIGHT DO MORE DAMAGE IF I DIDN'T. ON MONDAY I CALLED AND SPOKE TO THE ADVISOR AND HE INFORMED ME THAT THEY ONLY DID THE RECALL PART AS I HAD REQUESTED TO BE DONE. HE ALSO SAID THE TECH TOLD HIM THAT THE VAN NEEDED A LOT OF WORK. I IN RETURN ASK WHY THEY DIDN'T CHECK OUT ALL OF THE PROBLEMS AND HIS ANSWER WAS WE DID THE RECALL AND THAT'S ALL WE CAN DO UNLESS I WANTED TO PAY $100.00 FOR A DIAGNOSTIC .SO NEEDLESS TO SAY MY VAN SITS UNTIL I CAN PAY OR FORD DOES SOMETHING TO MAKE THIS RIGHT. THE BALL IS N YOUR PARK FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521030June 21, 2013
POWER TRAIN, ENGINE
PURCHASED CAR IN NOV 08. IN DEC 09 HAD TRANSMISSION REBUILT (REMANUFACTURED BY FORD) IN JUNE OF 2013 NEEDS TRANSMISSION AGAIN!! WENT IN TO FORD DEALERSHIP AND ASKED FOR ALL PAPERWORK. FOUND OUT THIS WILL BE THE 4TH TOTAL TRANSMISSION IN THE LIFE OF MY VERY WELL MAINTAINED CAR! WARRANTY HISTORY STATED NOV 07 OVERHAULED TRANSMISSION 43085 MI DEC 09 REBUILT REMANUFACTURED TRANSMISSION 64858 MI JUNE 2013 TORQUE CONVERTER RECALL DONE 88658 MI DEALERSHIP CALLED FORD RECALL LINE, DID NOT FIX NEUTRALIZING PROBLEM WITH TRANSMISSION. FORD STATED IT MUST BE AN INTERNAL TRANSMISSION PROBLEM NOT COVERED BY RECALL. SO I CALLED FORD MOTOR COMPANY AND THEY WILL NOT DO ANYTHING!!!!!! RECALL THE UNSAFE BAD TRANSMISSIONS MADE BY FORD MOTOR COMPANY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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