Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10510098April 30, 2013
POWER TRAIN
TRAVELING ON HIGHWAY AT 70 MPH WHEN WITHOUT ANY WARNING LOST ALL POWER. COASTED TO STOP AND HAD NO GEARS FORWARD OR REVERSE. NO PRIOR NOISES, WARNING LIGHTS OR ANY INDICATION OF PROBLEMS. VERY DANGEROUS SITUATION. HAD I BEEN PASSING IT COULD HAVE BEEN TRAGIC. TORQUE CONVERTER IS COVERED UNDER RECALL BUT DEALERSHIP I HAD VEHICLE TOWED TO STATED FROM THEIR DIAGNOSTICS AND DISCUSSIONS WITH FACTORY THE PROBLEM WAS NOT THE TORQUE CONVERTER. I AM HAVING THEM INSTALL REBUILT TRANSMISSION FOR $4,185. THERE ARE MANY SIMILAR COMPLAINTS ON VARIOUS WEBSITES, INCLUDING THIS ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509859April 29, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RPM IN THE TACHOMETER FLUCTUATED RAPIDLY AND THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE RECALL REPAIR FOR NHTSA CAMPAIGN ID 12V006000 (POWER TRAIN: TORQUE CONVERTER MALFUNCTIONS) WAS PERFORMED. THE FAILURE RECURRED EVERY TIME THE CONTACT DROVE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509795April 27, 2013
POWER TRAIN
I HAVE HAD MY VAN BACK FOR THREE DAYS SINCE HAVING THE RECALL REPAIRS DONE ON THE TORQUE (WHICH I FILLED A COMPLAINT ABOUT AFTER BEING TOLD MINE WASN'T RECALLED BY THE DEALERSHIP, WHICH IT ACTUALLY WAS) AND SEATS. IT HAS BEEN RAINING HEAVILY FOR A COUPLE OF DAYS HERE. WHILE DRIVING DOWN THE ROAD, AND COMING TO YET ANOTHER STOP SIGN, MY VAN STALLS OUT AND COMPLETELY DIES WITH NO WARNING. I HAD NO CONTROL OVER BRAKES, STEERING WHEEL, NOTHING. MY HUSBAND COMES AND GETS ME, OUR DAUGHTER, AND THE VAN. THE VAN STARTED RIGHT UP WHEN HE GOT THERE AFTER APPROXIMATELY 15 MIN AFTER I HAD REPEATEDLY TRIED TO GET IT START WITH NO SUCCESS. WE LET IT IDLE FOR A BIT BECAUSE HE THINKS I'M CRAZY, AND IT DIES AGAIN. SAME PROBLEM WITH IT GETTING IT TO START. COME TO FIND OUT, THE COMPUTER AND PCM ARE GETTING WET, CAUSING TOTAL POWER FAILURE... UGH! IS THERE ANYTHING ON THIS VAN THAT WAS MADE RIGHT?! VERY DANGEROUS VAN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509108April 22, 2013
ELECTRICAL SYSTEM
DON'T HAVE MY VIN ON ME TO SHARE AT THIS TIME. ALSO, THE SPECIFIC ELECTRICAL PROBLEM IS THE PCM. ON 4/4/2013, I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 45-50 MPH WHEN MY CAR 'DIED'. I LOST ALL POWER - NO BRAKES, STEERING, ETC. FORTUNATELY, NONE OF MY KIDS WERE IN THE CAR. THE CAR WAS TOWED TO THE DEALERSHIP THAT NIGHT. THEY SAID IT WAS MY CAM SENSOR. LESS THAN 5 DAYS AFTER PICKING UP THE CAR ON 4/9 TH CAR ACTED UP AGAIN. (THEY KEPT THE CAR FOR A RECALL UNRELATED TO THIS). ON 4/14 I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH WHEN THE CAR STARTED TO JERK. LUCKILY I WAS CLOSE TO HOME THIS TIME AND AFTER STOPPING SEVERAL TIMES WAS ABLE TO GET THE CAR IN THE DRIVEWAY. MY YOUNGEST DAUGHTER WAS IN THE CAR WITH ME WHO IS NOW AFRAID TO GET BACK IN THE CAR. THE NEXT MORNING I HAD IT TOWED BACK TO THE DEALERSHIP. A FEW DAYS LATER THEY SAID IT WAS MY ALTERNATOR. I WAS TOLD THEY WOULD CREDIT ME BACK THE MONEY I PUT OUT FOR THE CAM SENSOR. THEY PUT IN THE NEW ALTERNATOR AND TEST DROVE THE CAR. GUESS WHAT - THE CAR STILL JERKED. THE SHOP MANAGER TOOK IT HOME WITH A COMPUTER HOOKED UP TO IT. THEY COULD NOT FIND ANYTHING. THEY THEN PUT A CALL INTO THE FORD HOTLINE. A WEEK LATER THEY TELL ME IT IS THE PCM. IT GOT WET. OVER $400 TO FIX AND THAT IS WITH A USED PART. OVER $1200 IF IT IS NEW. A QUICK INTERNET SEARCH FINDS THE PCM IS A COMMON ISSUE WITH THE FREESTAR. NOT SURE WHEN IT WILL BE RECALLED. I HOPE NO ONE GETS SERIOUSLY INJURED BEFORE THESE COMPLAINTS ARE TAKEN SERIOUSLY. I WILL SAY THIS IS THE LAST FORD I WILL BUY. I AM NOT SURE HOW TO EXPLAIN TO MY KIDS THAT THE CAR IS SAFE TO DRIVE WHEN I DON'T BELIEVE IT MYSELF. I GUESS I WILL KEEP MY RECEIPT FOR WHEN THIS IS RECALLED SO I CAN BE REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508247April 15, 2013
POWER TRAIN
I WAS DRIVING MY CAR, THE SAME AS ANY OTHER DAY. I CAME TO A STOP LIGHT AND MY CAR WOULDN'T GO, AS IF I HAD IT IN NEUTRAL. THERE WAS SOME VIBRATION AND IT WAS EXTREMELY HARD TO TURN MY CAR. I NEARLY HIT A BUSINESS THAT WAS ON THE CORNER OF THE TURN. THEN, IT STARTED WORKING AGAIN, JUST TO SOON QUIT WORKING AGAIN. I HAD MY MECHANIC LOOK AT IT TO DISCOVER IT WAS THE TORQUE. I AM HAVING THE SAME ISSUES AS THE OTHER FORD FREESTARS THAT WERE RECALLED, BUT MINE SPECIFIC VAN WAS NOT FOR SOME REASON BUT SHOWING THE EXACT SAME ISSUES AS THE RECALLED ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508043April 12, 2013
POWER TRAIN
RECALLED TORQUE CONVERTER REPLACED IN 2005 FREESTAR BY DEALER . ( NO WARRANTY PAPERWORK GIVEN FOR THIS PART.) 5 MONTHS LATER, WHILE DRIVING 40 MPH, EXPERIENCED TOTAL POWER LOSS INCLUDING POWER STEERING AND POWER BRAKES. STRUGGLED TO PULL CAR OFF THE MAIN ROAD. TOWED TO OFTEN USED AND NEARBY REPAIR FACILITY. TRUSTED MECHANIC PULLED CAR APART AND REPLACED TRANSMISSION ( INCLUDING NEW TORQUE CONVERTER) FOR TOTAL OF $2225.00. VAN HAD BEEN CAREFULLY MAINTAINED AND HAD 83,000 MILES ON IT. FORD DEALERSHIP ( TOM'S FORD OF KEYPORT, NJ) REFUSED TO REIMBURSE JUST FOR COST OF 2ND TORQUE CONVERTER THAT FAILED SINCE "THE WORK WAS NOT DONE AT FORD DEALERSHIP." ( HOW WOULD I KNOW THIS WAS REQUIRED W/OUT EVER RECEIVING WARRANTY PAPERWORK? AND I REMEMBERED THE ORIGINAL RECALL FORM FROM FORD STATED PART REPLACEMENT BY OUTSIDE MECHANICS WOULD BE REIMBURSED???) LOCAL DEALERSHIP "COULDN'T HELP." NOTICE, I DID NOT EVEN TRY TO GET FORD TO ACKNOWLEDGE TRANSMISSION FAILURE CAUSED BY RECALLED PART OR TO COVER THE NEW TRANSMISSION COSTS. FOLLOWUP THROUGH FORD'S CONSUMER DIVISION ALSO DENIED REIMBURSEMENT FOR 2ND FAILED TORQUE CONVERTER. INTERESTING QUOTES FROM THEM: "WE HAVE NOT RECEIVED MANY COMPLAINTS ABOUT TRANSMISSION FAILURE FOR THAT VEHICLE" AND " THE FAILURE OF THE TORQUE CONVERTER DOES NOT CAUSE TRANSMISSION FAILURE." HMMM BEWARE OF TOTAL LOSS OF POWER WITH THIS MINIVAN WHEN THE TRANSMISSION FAILS!!! DANGEROUS AND FORD IS PLAYING DUMB. UNFORTUNATELY, LIVES AT RISK WITH THIS DENIAL STRATEGY. I USED TO BE A "FORD" MAN. DROVE ONLY FORDS FOR DECADES: F150 TRUCK + $$$ FORD RV + EXPLORER + ESCAPE, ETC. NO LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507446April 8, 2013
ELECTRICAL SYSTEM, POWER TRAIN
FIRST WE HAD THE TRANSMISSION FAILURE THAT WAS UNSAFE AND HAD TO PAY FOR THE REPAIR OURSELVES THEN FINALLY FORD ISSUED A TSB TO REPAIR AND RECOVERED OUR MONEY. ALONG WITH THAT IS THE MORE DANGEROUS SITUATION OF THE VAN STOPPING JERKING SPEEDING UP THE DRIVING ON THE ROAD ESPECIALLY WHEN IT RAINS OR EVEN A SLIGHT MIST. THIS NEED TO ADDRESSED BY THE NHTSA AND PRESSURE FORD TO REPAIR THIS BEFORE THEY ARE SUED FOR A DEATH CAUSED BY THE LACK OF ATTENTION TO THIS HIGHLY SAFETY RELATED FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504650March 27, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
DRIVING DOWN THE ROAD IN HEAVY TRAFFIC, WITHOUT WARNING SUDDENLY HAD NO POWER, AT 40MPH, PUT IT IN NEUTRAL AND RESTARTED ONLY TO DIE AGAIN 3 MORE TIMES. I THOUGHT I WAS OUT OF GAS BUT THE GAGE SAID 1/8TH OF A TANK. PULLED OFF THE ROAD AND HAD FRIENDS BRING GAS. STARTED UP FINE AND DROVE MAYBE A BLOCK WHEN IT STARTED SPUTTERING AND BUCKING. THE CHECK ENGINE IDIOT LIGHT CAME ON SO I PULLED OVER AGAIN. I RESET THE BATTERY CONNECTION AND LIGHT WENT OFF. I PULLED OFF TO DRIVE AROUND IN THE PARKING LOT AND IT DIED WHEN I CRANKED THE WHEEL TURNING EVERY CORNER. STARTED AGAIN, THIS TIME IT WAS HARD TO TURN OVER, AND IT SPUTTERED AND THE TRANSAXLE IDIOT LIGHT STARTED FLASHING, THE RADIO CAME ON BY ITSELF AND THE EVE PLAYER EJECTED. INTERIOR LIGHTS WERE ON BUT SWITCH WAS TURNED OFF. CHECKED THE TRANNY FLUID, IT LOOKED A LITTLE LOW IN THE DARK(MIDNIGHT) SO PUT IN HALF A QUART. LIGHT WENT OUT BUT THE VAN REFUSED TO GO FORWARD. I DROPPED IT MANUALLY INTO 1ST AND IT SLOWLY MOVED. PARKED IT AND TRIED OTHER GEARS, ALL UNRESPONSIVE BUT WHEN SHIFTING INTO NEUTRAL THE ENGINE JUMPED AND THE RPMS REVVED UP TO 3000!! AFRAID IT WOULD JUMP INTO GEAR AND RUN OVER MY FRIEND, I CUT OFF THE IGNITION WHILE IN NEUTRAL. I WAITED UNTIL MIDNIGHT FOR NO TRAFFIC, THEN DROVE THE VAN HOME, KEEPING THE EMERGENCY FLASHERS ON. WAS ABLE TO TRAVEL ABOUT 25 FEET PER RESTART, EACH TIME THE VAN WOULD DIE WHEN SPEED EXCEEDED 15MPH OR 2000RPMS. TOOK AN HOUR TO GET THE 1.5 MILES HOME. THIS VAN HAD JUST GOTTEN A FULL SERVICE OIL CHANGE/LUBE/FILTER SERVICE AND I HAD THE TRANSMISSION SERVICED AT SEARS UPON PURCHASING IT JUST 6 MONTHS AGO AND HAD NO OTHER ISSUES AT ALL. UPON RESEARCHING, THIS IS A KNOWN ISSUE THAT FORD PUBLISHED BUT REFUSES TO FIX/RECALL. THERE IS A RECALL ON MY VAN'S TORQUE CONVERTER, THIS IS A SERIOUS SAFETY ISSUE AND A MAJOR DEFECT THAT WILL GET SOMEONE KILLED OR SERIOUS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502943March 12, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE OF VEHICLE LOSING POWER WHILE DRIVING AND AFTER REPAIRS PROBLEM STILL EXISTS. *SMD THE CONSUMER STATED ON JANUARY 13, 2013, HE TOOK THE VEHICLE TO THE DEALER, BECAUSE IT WOULD REGULARLY JERK FORWARD AND BACKWARD AND THEN IT WOULD CONTINUE TO MOVE. ALSO, THE VEHICLE WOULD SKIP A CYCLE AND WOULD COMPLETELY STOP. ON FEBRUARY 19, 2013, THE CONSUMER RETURNED TO THE DEALER, BECAUSE THE VEHICLE CONTINUED TO EXHIBIT THE SAME SYMPTOMS. THE DEALER INFORMED THE CONSUMER, THE CONVERTER WAS REPLACED ON THE PREVIOUS VISIT, AND IT HAD NOTHING TO DO WITH THE CURRENT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501930March 7, 2013
SEATS
I HAVE A 2005 FORD FREESTAR AND NOTICED THE THIRD SEAT CAME LOOSE. WHEN I LOOKED INTO IT I FOUND THAT THE WHEEL WELL AROUND THE REINFORCEMENT PLATE HAD RUSTED COMPLETELY OUT ON THE DRIVER SIDE FOR FEAR OF THIS BEING A COMMON PROBLEM AND THE FACT THAT THE THIRD SEAT IS MOSTLY USED BY CHILDREN I DECIDED TO REPORT IT. IT APPEARS TO ME THAT THE PLATE ON THE OUT SIDE MUST NOT SEALED AFTER BEING WELDED TOGETHER ALLOWING RUST TO START FORMING IMMEDIATELY AFTER VEHICLE WAS PUT INTO SERVICE BY MANUFACTURER. I HAVE PICTURES OF THE WHEEL WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501681March 1, 2013
FUEL SYSTEM, GASOLINE
FAULTY FUEL SYSTEM VENT CAUSES GASOLINE TO SPRAY OUT WHEN FILLING UP. ADDITIONALLY A HISSING SOUND IS HEARD WHEN OPENING THE GAS CAP, INDICATING THAT THE GAS TANK PRESSURE IS HIGH DURING NORMAL OPERATION. SEVERE FIRE HAZARD; LEAKED GASOLINE MAY CAUSE FIRE AND/OR EXPLOSION. THERE ARE SEVERAL SIMILAR COMPLAINTS FOR THIS MODEL VEHICLE LISTED IN THE NHTSA DATABASE, SO IT NEEDS TO BE INVESTIGATED. THE ISSUE IS LIKELY TO HAVE BEEN HAPPENING BEFORE LISTED TIME AND MILEAGE; OBSERVED ALMOST IMMEDIATELY AFTER I RECEIVED VEHICLE FROM PREVIOUS OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500648February 27, 2013
ELECTRICAL SYSTEM, POWER TRAIN
TOOK VAN IN TO TRANSMISSION REPAIR SHOP BECAUSE EVEN THOUGH FORD REPLACED THE TORQUE CONVERTER ON THE RECALL THE TRANSMISSION STILL SLIPPED. WHEN REPAIR WAS COMPLETED WE WENT AND PICKED UP OUR VAN ON THE WAY HOME IT DIED AND ALL THE LIGHTS WERE GOING CRAZY. SHOP TOWED BACK TO THEIR SHOP. THEY WENT THROUGH VAN AND FOUND THE COMPUTER WAS SATURATED WITH WATER. WE WERE TOLD NEED A NEW COMPUTER AND NEW WIRING HARNESS AND THIS HAS BEEN A KNOWN ISSUE WITH FORD WITH THEIR COMPUTERS GETTING WET. NOW WE ARE OUT 2600 AND STILL DON'T HAVE A CAR. IF THIS IS A KNOWN ISSUE WHY ISN'T FORD DOING ANYTHING TO FIX THE ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499739February 23, 2013
POWER TRAIN
AFTER YEARS OF PROBLEMS, PREVIOUS POSTINGS ON THIS SITE, AND 3 PCMS LATER... THE STORY CONTINUES: OUR VAN HAS BEEN IN THE SHOP 5 TIMES WITHIN ~ 4-5 WEEKS, AND THE DEALERSHIP KEEPS WORKING TO SEAL THE PCM UNIT. THE UNIT WAS SEALED BY FORD WITH STANDARD MODULE SEALS, GREEN EXPANDABLE FOAM, ETC., BUT WATER STILL GOT INTO THE COMPUTER HOUSING. DURING RESEARCH ON THE FREESTAR'S COMPUTER PROBLEMS, I READ ABOUT THE CLIP SLOTS (WHERE THE PCM FITS INTO THE VAN) PROVIDING A MEANS OF WATER INTRUSION ALSO, SO THEY TOOK IT OUT AGAIN AND SEALED THOSE. I GOT THE VAN OUT OF THE SHOP, AND THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON. WE TOOK IT BY AN AUTO PARTS PLACE FOR A SCAN, AND IT SHOWED A PCM PROBLEM. (THE GUY AT THE AUTO PARTS STORE SAID HE HAD A 2005 FREESTAR, AND HIS PCM HAD SHORTED OUT ALSO FROM WATER DAMAGE.) AT LEAST, THIS TIME A CODE WAS GIVEN! GENERALLY, CODES ARE NOT GENERATED SINCE THE MALFUNCTIONING COMPUTER IS THE CODE GENERATOR. I DON'T KNOW IF ANOTHER PCM HAS SHORTED OUT IN OUR VAN, OR IF WATER HAS ONCE AGAIN SEEPED INTO THE UNIT. THE WET WINTER IN GEORGIA HAS PRACTICALLY RENDERED MY VAN USELESS FOR THE PAST COUPLE OF MONTHS. THE VAN IS TRULY A "FAIR WEATHER" VEHICLE. TO FIND MORE INFORMATION ON THIS ISSUE, GOOGLE "2005 FORD FREESTAR PCM WATER INTRUSION" OR VISIT ANY OF THE AUTO SAFETY SITES ON-LINE SUCH AS NHTSA OR ARFC.ORG. I AM CURRENTLY SEEKING LEGAL COUNSEL REGARDING THIS ISSUE, SINCE FORD HAS FAILED TO TAKE RESPONSIBILITY FOR THE PROBLEMS. UNFORTUNATELY, PCM ISSUES HAVE OFTEN REMAINED UNDETECTED DUE TO THE LACK OF CODE INDICATIONS. (IT TOOK ALMOST 2 YEARS FOR ONE OF MANY MECHANICS TO DIAGNOSE OUR FREESTAR'S ISSUES, AND THAT WAS A RESULT OF ON-LINE RESEARCH.) PCM WATER INTRUSION PROBLEMS USUALLY ARE MANIFESTED AS TRANSMISSION OR ENGINE ISSUES SUCH AS NO REVERSE, ERRATIC GEAR CHANGES, RPM "REVS", OR OTHER UNEXPLAINED OCCURRENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499746February 23, 2013
POWER TRAIN
MY VEHICLE WAS IN THE PARK POSITION AND WHEN I PROCEEDED TO DRIVE IT STARTED HESITATING AND WOULD NOT PICK UP SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498465February 18, 2013
POWER TRAIN, ELECTRICAL SYSTEM
THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD WITH MY WIFE DRIVING AND TWO CHILDREN IN THE CAR. LUCKILY NO ONE WAS INJURED, MY WIFE WAS ABLE TO COAST THE VEHICLE OUT OF HARMS WAY. THIS COULD HAVE BEEN SO MUCH WORSE HAD SHE BEEN PULLING OUT INTO TRAFFIC OR MERGING ON TO THE INTERSTATE. THE PROBLEM IS THE PCM MODULE HAS BEEN GETTING WET, FORD KNOWS OF THIS PROBLEM AND EVEN CREATED A SERVICE BULLETIN ABOUT IT. AT THE VERY, VERY LEAST I WOULD HAVE THOUGHT FORD WOULD HAVE CONTACTED THE VEHICLE OWNERS TO MAKE THEM AWARE THAT A SERIOUS ISSUE LIKE THIS EXISTED. THIS HAS THE POTENTIAL TO HAVE GRAVE CONSEQUENCES FOR INNOCENT FAMILIES OWNING THESE VEHICLES. IT IS MY OPINION THAT VANS IN PARTICULAR SHOULD BE SCRUTINIZED A LITTLE MORE CLOSELY DUE TO THEIR INTENDED AUDIENCE, SOCCER MOMS HAULING AROUND THE MOST VALUABLE POSSESSION OF THAT FAMILY, THEIR CHILDREN. IT IS BEYOND ME HOW AUTOMAKERS CAN PUT UNSAFE VEHICLES LIKE THIS ON THE ROAD AND THEY ARE NOT FORCED TO REPAIR ISSUES LIKE THESE WHEN THE OWNERS AND THEIR FAMILIES ARE AT RISK. THIS IS MY SECOND BUT SEPARATE COMPLAINT I LODGED AGAINST FORD ABOUT THIS VEHICLE. THE FIRST ONE WAS IN 2008 OR 2009 WHEN THE TORQUE CONVERTER FAILED WITHOUT WARNING, LEAVING THE VEHICLE LIFELESS IN THE MIDDLE OF THE ROAD. THIS VEHICLE SHOULD BE DEEMED UNSAFE FOR THE ROADS AND FORD SHOULD BE FORCED TO HAVE A FAIR BUY BACK PROGRAM FOR THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498128February 14, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,102 AND THE CURRENT MILEAGE WAS 70,373. UPDATED 03/15/13*LJ UPDATED 04/23/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496668February 6, 2013
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TRYING TO BACK OUT OF MY DRIVEWAY, VAN WILL NOT GO INTO REVERSE. RESTART VAN, PUT IT INTO REVERSE & IT FALTERS & STALLS. RESTART &GOT VAN INTO DRIVE,BUT IT WILL NOT ACCELERATE UNTIL 3000 RPMS, THEN JERKS INTO DRIVE & STALLS AGAIN. HAD IT TOWED TO A LOCAL MECHANIC I HAVE USED FOR OVER 20 YRS. VAN SHOWS NO CODES.REPLACE BATTERY, HAVE THROTTLE BODY CLEANED, CAM SENSOR IS TESTED, SHOWS NOT PROBLEMS. VAN STARTS & RUNS FOR ONE DAY. SAME EXACT ISSUE HAPPENS AGAIN. HAVE IT TOWED A SECOND TIME. AGAIN, NO CODES COME UP.MECHANIC FLUSHES OUT THE TRANNY,& VAN RUNS AGAIN FOR 50 MILES W/O INCIDENT. BUT AGAIN, TRYING TO LEAVE FOR WORK NEXT DAY, VAN DISPLAYS THE EXACT SAME ISSUES. NO TORQUE TO MOVE THE VAN, CONSTANT STALLING AS SOON AS IT IS TAKEN OUT OF DRIVE. WILL NOT MOVE AT ALL OR STARTS & MOVES VERY HESITANTLY INTO REVERSE, CATCHES GEAR & JERKS, STALLS ONCE AGAIN. TOW AGAIN TO A FORD DEALER. TOLD THE PROB IS THE RECALLED TORQUE CONVERTER. HAVE IT REPLACED, AND VAN DOESN'T MAKE IT THE 12 MILES HOME. THE VAN LOST COMPLETE POWER ON A HIGHWAY & I WAS ALMOST HIT BY ONCOMING TRAFFIC. TOW BACK, NOW BEING TOLD THE TRANSMISSION NEEDS REPLACEMENT, OVER $3,000 BECAUSE METAL FROM THE RECALLED PART HAS DISLOGGED INTO TRANNY. I AM NOW FINDING THRU MY OWN RESEARCH THAT THIS IS A COMMON PROBLEM RELATING TO THE PCM, WHICH REPLACING TRANNY DOESN'T SOLVE THE ISSUES. FORD IS OFFERING NO HELP OR COMPENSATION AM A SINGLE MOM OF 2 KIDS, 1 IS DISABLED,& NOW BEEN FIRED FROM MY JOB BECAUSE I CAN'T GET THERE 28 MILES AWAY. THE VAN IS STRANDED AT THE DEALER, BECAUSE I HAVE NO MONEY TO FIX OR TOW AGAIN. I AM AT MY WITS END. FORD NEEDS TO STEP UP TO THE PLATE &REPLACE THIS VAN!!!! REPAIRING THE TORQUE CONVERTER, CAM SENSOR, OR TRANSMISSION WILL NOT SOLVE THE PCM PROBLEM, WHICH IS NOT SEALED PROPERLY, & AFTER NUMEROUS REPAIRS, WILL MALFUNCTION AGAIN> MY Q TO FORD IS:DOES SOMEONE HAVE TO DIE FOR U TO DO SOMETHING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495092January 29, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND MULTIPLE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PCM MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495021January 28, 2013
POWER TRAIN, ELECTRICAL SYSTEM, VISIBILITY/WIPER
ENGINE STAYS IN THIRD GEAR ON HIGHWAY ,WINDSHIELD WIPER FLUID WON'T SPRAY AND POWER LOCKS DON'T WORK WITH BUTTON ON DOORS OR KEY FOB. GETTING 11 MILES A GALLON BECAUSE WON'T SHIFT INTO FOURTH GEAR AND THAT'S A HIGHWAY TRIP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494749January 25, 2013
POWER TRAIN
DIFFICULT TO DIAGNOSE! SYMPTOMS OF A WET PCM MODULE MANIFESTS ITSELF IN MANY FORMS. WE'VE EXPERIENCED MOST OF THEM BY THIS POINT IN OUR ~3 YEAR BATTLE WITH OUR FREESTAR. RANDOMLY, OUR VAN WOULD NOT: START, GO INTO REVERSE, GIVE WARNING LIGHTS, DRIVE FORWARD WITHOUT STALLING, ALLOW CERTAIN SYSTEMS TO FUNCTION PROPERLY. IN OTHER SITUATIONS, IT WOULD: RUN ROUGHLY, BREAK DOWN, REV UP UNEXPECTEDLY, CREATE TRANSMISSION ISSUES, ETC. SEALS WEAR DOWN AND ALLOWS WATER TO ENTER INTO THE COMPUTER, DUE TO ITS LOCATION UNDER THE WINDSHIELD. ONE OF THE GREATEST PROBLEMS OF ALL IS THE LACK OF DIAGNOSTICS FOR THIS ISSUE. WE'VE HAD OUR VEHICLE TOWED IN, ONLY TO FIND DIAGNOSTIC CODES DID NOT SHOW UP WHEN THE VAN WAS CHECKED OUT. SURPRISINGLY, THE CAR WOULD USUALLY START UP AND DRIVE WITHOUT A PROBLEM AFTER BEING TOWED INTO THE MECHANIC. AFTER SEVERAL TOWING EXPERIENCES, WE SIMPLY DECIDED TO LEAVE OUR CAR STRANDED FOR A DAY OR TWO IF POSSIBLE AND RETURN LATER TO DRIVE IT AWAY WITHOUT A PROBLEM. WE'VE REPLACED PUMPS, COILS, TRANSMISSION COMPONENTS, PLUGS, WIRES.. IN AN EFFORT TO GET THE VAN TO WORK PROPERLY. FINALLY, ONE MECHANIC DID ON-LINE RESEARCH AND FOUND THE PCM PROBLEM WITH THE 2005 FREESTAR. AFTER FINDING WATER IN THE COMPUTER HOUSING, HE SUGGESTED THAT WE BUY A REBUILT ONE (FORD DOES NOT SUPPLY PCM'S FOR THIS VAN ANYMORE) TO SEE IF THAT WOULD SOLVE THE PROBLEMS. HOWEVER, THE FORD DEALERSHIP HAD TO INSTALL THE COMPUTER SO THAT THE PROGRAMMING COULD BE COMPLETED. OTHERWISE, THE ORIGINAL KEYS WOULD NOT WORK. IN SUMMARY, THE PCM DID SOLVE THE PROBLEMS, UNTIL THE NEXT WEATHER EVENT. THEN, THE PROBLEMS STARTED ALL OVER AGAIN. WE HAVE NOW HAD THE COMPUTER REPLACED, DRIED, AND/OR SEALED SEVERAL TIMES, BUT WATER KEEPS GETTING INSIDE. THE LOCAL FORD DEALERSHIP AND OTHER MECHANICS HAVE BEEN WORKING DILIGENTLY IN AN EFFORT TO SEAL THE PCM. RECALL AND CLASS ACTION NEEDED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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