Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10547279October 8, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE SITUATION IS VERY DANGER, THE PROBLEM WITH THE PCM ISSUES, THAT SHARE BAD INFORMATION WITH ANY OTHER COMPONENT IN USE, ENGINE, TRANSMISSION, LIGHTS, AC SYSTEM, LOW BATTERY OR NOT TURN ON EVEN WITH NEW BATTERY, AND THE WIRES AND CONNECTORS CLEAN. THE MOST DANGEROUS IS JUST STOP RUNNING IN MIDDLE OF TRAFFIC, OR SOME MECHANIC DID NOT HAVE IDEA ABOUT THE PROBLEM, EVEN THE SARASOTA FORD MECHANICS. A FEW WEEKS A GO I LEFT THE CAR FOR 2 DAYS, PRESENT IN MY OPINION TRANSMISSION MAL-FUNCTION, AFTER THEY CHARGE ME $140, NO PROBLEMS SOLVED, AND THEY SAY THE TECHNICIAN REPORT : NEEDS ENGINE WORK BEFORE TRANSMISSION DIAGNOSTICS. NEEDS CAM SYNCRO ASSY.(FIX WHINNING NOISE) I AGREE OK. NEED A SENSOR ASY ??????? CONNECT A LITTLE METAL WIRE ON TOP ENGINE (THEY CALL BUSH.....???) AFTER THAT ALL THE PROBLEMS STILL HAPPENING ALL THE TIME. IF YOU HAVE ANY ANSWER ABOUT ALL THIS, OR PLACE TO GO AND GET A REAL INSPECTION AND REPORT. FROM NOW AND FOREVER, THANK YOU VERY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546940October 6, 2013
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WHILE CHANGING THE RIGHT FRONT TIRE THE JACK BROKE AND THE CAR DROP TO THE GROUND! THE JACK BENT AND BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541843September 4, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
I OPENED THE POWER LIFTGATE WITH KEY FOB AND AS I WAS UNLOADING GROCERIES THE DOOR STARTED COMING DOWN ON ME AND WOULD NOT STOP, HITTING ME HARD IN THE HEAD AS I TRY TO GET OUT FROM UNDER IT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537852August 29, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH. THE CONTACT APPLIED THE BRAKES FOR A TRAFFIC STOP BUT AS HE ACCELERATED FROM THE STOP, THE TRANSMISSION FAILED TO OPERATE WITH A RAPID INCREASE IN ENGINE RPMS. THE VEHICLE WAS TOWED TO AN INDEPENDENT TRANSMISSION CENTER. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO THE TORQUE CONVERTER. THE TRANSMISSION WAS REBUILT BY THE MECHANIC. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535919August 18, 2013
ELECTRICAL SYSTEM, ENGINE
IN THE MORNING THE VEHICLE BATTERY HAD BEEN DRAINED AND WE HAD IT TOWED TO THE DEALER. THEY REPLACED THE ALTERNATOR. WE PICKED IT UP AND THE CHECK ENGINE LIGHT CAME ON. THEY SAID IT WAS THE MASS AIR FLOW SENSOR AND REPLACED IT. TWO WEEKS WENT BY AND ONE DAY THE VEHICLE WOULDN'T START. WE HAD IT TOWED TO THE DEALER AND THEY SAID IT WAS THE MASS AIR FLOW CONNECTOR AND REPLACED IT. THE NEXT DAY THE VEHICLE WOULDN'T START. WE HAD IT TOWED TO THE DEALER AND THEY SAID NOTHING WAS WRONG. THE ENGINE ALWAYS IDLES VERY ROUGH AND NO ONE CAN CORRECT IT. IT HAS STALLED IN TRAFFIC. I HAVE DONE RESEARCH AND HAVE BEEN MADE AWARE OF A PROBLEM WITH THE PCM MODULE ON THESE VEHICLES. APPARENTLY RAIN GETS IT AND SOAKS THE MODULE CAUSING ALL SORTS OF ELECTRICAL AND TRANSMISSION PROBLEMS. FORD IS AWARE OF THE ISSUE AND HAS ISSUED A SERVICE BULLETIN AND REPAIR KIT FOR THIS PROBLEM, BUT NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534471August 9, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE EXITING THE DRIVEWAY AT UNKNOWN SPEEDS, THE ODOMETER FAILED TO TRACK SPEED AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE SPEED SENSOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533833August 6, 2013
POWER TRAIN
I HAVE HAD TWO INCIDENTS WITH THIS VAN. THE FIRST INCIDENT I WAS DRIVING AND HEARD A CLICKING SOUND AND THEN LOST ALL POWER TO MY VEHICLE. I CALLED A TOW TRUCK AND TOOK IT TO A MECHANIC WHO SAID IT WAS THE TRANSMISSION WHICH HAD SHAVINGS FROM MY TORQUE CONVERTER OF MY VAN. HE STATED THAT HE HAD FIXED TRANSMISSION AND TORQUE CONVERTER IN FORD 2005 FREESTARS VEHICLES. THIS WAS IN MARCH 2012. I HAD IT FIXED WITH AN EXPENSES OF 1, 985, BUT AFTER CHECKING ON FREESTARS IT WAS IN THE PROCESS OF BEING EVALUATED. I COULD NOT WAIT FOR THE RESOLVING OF THIS BY FORD. I FIXED MY VEHICLE AND ASSUMED THE COST. I RECEIVED A RECALL NOTICE FOR THE TORQUE CONVERTER/TRANSMISSION. I ALSO RECEIVED A RECALL FOR THE BACK SEAT. BEFORE I HAD A CHANCE TO TAKE IT IN FOR REPAIRS. ON, JULY 30, 2013 WHILE DRIVING ON THE HIGHWAY TO WORK MY VAN WENT FROM 65 TO 20 WITHIN A MATTER OF SECONDS. I PLACED MY HAZARDS AND LOOKED FOR THE ACCESS ROAD. I THEN DROVE MY VAN INTO THE NEAREST DEALER. I TOLD THE DEALER REP THAT THE SYMBOL INDICATED THAT MY POWER TRAIN WAS HAVING PROBLEMS HE OFFERED TO DO A DIAGNOSTIC FOR $106. I AGREED AND MENTIONED THE RECALLS. WHEN I RECEIVED THE DIAGNOSTIC RESULTS STATING THAT THE FUEL PUMP, THE EG VALVE, AND THE FUEL RAIL PRESSURE SENSOR NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533921August 6, 2013
POWER TRAIN
USING AN ON RAMP FROM S.R. 87 SOUTH TO HIGHWAY 98 WEST IN NAVARRE FL. AND SUDDENLY LOST THE VEHICLE DRIVE TRAIN. I WAS ABLE TO COAST OUT OF TRAFFIC TO SAFETY TO AWAIT TOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525648July 18, 2013
POWER TRAIN
ENGINE LIGHT CAME ON CAR STALLED SEVERAL TIMES, WOULD NOT SHIFT. YOU PEOPLE KNOW WHAT THE PROBLEM IS FIX IT OR I WILL GO BUY SOMETHING OTHER THAN A FORD. I TOOK IT TO A FORD DEALERSHIP SERVICE AND FOUND OUT THAT WATER GOT INTO THE PMC MODULE AND TERMINALS WERE CORRODED. MECHANIC BLOW DRIED INTERIOR OF PMC BEST HE COULD SILICON TO SEAL THE BEST HE COULD AND TOLD ME IT WAS A TEMPORARY FIX. WATER KEEPS GETTING INTO THE MODULE. WHY DOESN'T FORD STAND BEHIND THEIR MISTAKES AND RESOLVE THE PROBLEM? I LOVE MY FREESTAR BUT WHY SHOULD I PAY FOR THE MANUFACTURE ENGINEERING MISTAKES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524644July 13, 2013
ENGINE, VEHICLE SPEED CONTROL, STEERING
WAS IN A 30 MILE PER HOUR SPEED ZONE CAME TO A CAUTION LIGHT AND HAD TO MAKE A RIGHT HAND TURN ON A VERY DANGEROUS CORNER....MANY TRACTOR TRAILERS USE THIS TURN, WHILE MAKING THE TURN, ENGINE STALLED AND WAS HARD TO CONTROL STEERING WITH NO POWER. MANAGED TO PULL TO SIDE OF THE ROAD WHEN SEVERAL TRACTOR TRAILERS CAME AROUND THE SAME CORNER. HAD I NOT BEEN ABLE TO MOVE OVER I WOULD HAVE BEEN HIT AS THEY WOULD HAVE HAD NO WHERE TO GO, JUST A 2 LANE ROAD. CAR STARTED BUT WHEN I TRIED TO MOVE IT, IT WENT ABOUT 20 FEET AND STALLED AGAIN. HAD TO CALL A TOW COMPANY. TORQUE CONVERTER HAS ALREADY BEEN REPLACED ONCE AT APPROXIMATELY 99,900 MILES. FLASHING LIGHT ON DASH SAYS TO CHECK TRANSAXLE. NOT FIXED AS YET...CODE P0715 CAME UP ON THE TECH MACHINE, TURBINE SPEED SENSOR CHECK FAULT. I HAVE CHECKED FOR THESE CODES AND IT SEEMS THAT FORD SENT THESE VEHICLES OFF THE PRODUCTION LINES WITH THESE PROBLEMS TO BEGIN WITH. I FIND THAT NOTHING EVER GETS DONE UNTIL SOMEONE IS KILLED OR SEVERELY INJURED. IT'S A SAD WORLD WE LIVE IN THAT LIFE HAS TO BE LOST BEFORE MANUFACTURERS ARE MADE TO CORRECT WHAT SHOULD HAVE BEEN FIXED BEFORE LEAVING THE PLANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523996July 9, 2013
STEERING, VEHICLE SPEED CONTROL, ENGINE, STRUCTURE
WHILE MERGING ONTO ROUTE 50 OFF 628 THE CAR DIED. I DRIFTED ONTO SIDE OF ROAD, BUT IN PARK AND RESTARTED IT. TOOK EXIT OFF 50 AT 450 AND CAR STOPPED AGAIN. PUT IN PARK AT RED LIGHT, STARTED UP AGAIN AND DROVE DOWN RIVA ROAD. CAR STOPPED 4 MORE TIMES BEFORE GETTING TO MY RESIDENCE, EACH TIME ENGINE STOPPING, NO POWER STEERING AND NO BRAKES. CALLED KOONS FORD ANNAPOLIS AND HAD THE CAR TOWED THERE THE NEXT DAY (SINCE THE INCIDENT OCCURRED ON A SUNDAY). THEY KEPT THE CAR FOR 1 WEEK AND COULD NOT CONFIRM OR DUPLICATE ANY OF THE CONDITIONS. POSSIBLY PCM BUT NOT SURE.THEY FOUND ONE ERROR WHILE DRIVING IT , BUT THE COMPUTER COULD NOT FIND IT. PAID FOR DIAGNOSTIC TEST. CAR HAS BEEN RUNNING FINE UNTIL 7/6/13 WHEN EXACTLY THE SAME THING HAPPENED. TOOK BACK TO FORD AND 2 DAYS LATER WAS TOLD IT WAS THE PCM. COULD NOT SAY HOW LONG IT WOULD TAKE TO GET A NEW ONE AS FORD DOES NOT HAVE THEM IT STOCK, BUT FOR $1300.00 COULD PLACE THE ORDER. FOUND A FORD TECH BLOG THAT DESCRIBES EXACTLY WHAT EVERY ONE IS GOING THROUGH AND HOW TO FIX IT. WATER IS LEAKING UNDER THE COWL AND SHORTING OUT THE PCM. THERE NEEDS TO BE A RECALL ON THIS BEFORE SOME ONE DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521242June 23, 2013
POWER TRAIN
I AM HAVING TRANSMISSION ISSUES WITH HIGH REVVING, SOFT SHIFTING AND WHAT FEELS LIKE SLIPPING. AND THEN TODAY WHEN I DROVE THE VAN THERE WAS SMOKE COMING OUT FROM UNDER THE DASH BOARD ALONG WITH THE OTHER ISSUES. AFTER DOING SOME RESEARCH ON LINE IT SEEMS AS THOUGH IT IS THE CONTROL MODULE AND AS IT GETS WET THINGS START TO GO WRONG WITH THE VAN. THE DESIGN IS FAULTY AND NEEDS TO BE FIXED AS WATER GETS INTO THE MODULE AND THE CONNECTOR. I HAVE INCLUDED A VIDEO LINK FROM YOUTUBE FOR YOU TO LOOK OVER REGARDING THIS PROBLEM AND HOW BAD DESIGN IS LEADING TO ALL THESE SMALL COMPLAINTS AND PROBLEMS. I AM TAKING THE VAN TO MY LOCAL DEALER OR SHOP TO SEE IF THIS COULD BE THE CAUSE OF MY PROBLEMS. THIS IS THE YOUTUBE VIDEO LINK HTTP://WWW.YOUTUBE.COM/WATCH?V=LHJEVBMUXJW *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520296June 19, 2013
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE RECALL NOTICE. *SMD THE CONSUMER STATED IN NOVEMBER 2010, THE TRANSMISSION FAILED, WITH NO SYMPTOMS OF FAILURE. THE TRANSMISSION WAS REPLACED. IN AUGUST 2012, THE TORQUE CONVERTER WAS REPLACED. THE CONSUMER BELIEVED ONLY THE TORQUE CONVERTER SHOULD HAVE BEEN REPLACED IN 2010, AND NOT THE ENTIRE TRANSMISSION. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520164June 17, 2013
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FREE STAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND FAILED TO ACCELERATE WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520170June 17, 2013
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING ON A CITY STREET WHEN MY ENGINE LIGHT BEGAN FLASHING/BLINKING. I WAS HAVING TROUBLE WITH VAN MAKING WEIRD SOUNDS AND VIBRATIONS. I IMMEDIATELY PULLED OVER. JUST HAD TRANNY RECALL WORK DONE, SAME LIGHT ON. I CALLED FORD-THEY SAID IT WAS A MISS AND I SHOULD BRING IT IN. I WAS TOO AFRAID TO DRIVE THAT FAR, AND I HAVE NO $ FOR A TOW OR FIX. WAS TOLD BY MECH FRIEND THAT IT COULD BE ANY OF MANY SENSORS AND I'D HAVE TO TRIAL AND ERROR TO FIND IT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO ME, AND IT SEEMS TO BE WORSE WHEN IT HAS RAINED OR IS VERY DAMP OUT. IT VIBRATES, SHAKES, AND SOUNDS LIKE THE ENGINE IS NOT RIGHT. ALSO I HAVE NO GET UP AND GO, IT WANTS TO STALL OUT EVERY TIME I TRY TO ACCELERATE, AND I HAD A NEAR ACCIDENT ONCE. SEEMS TO BE WORSE ON HILLS OR ANY INCLINES. NOT A HAPPY FORD CUSTOMER-AGAIN. THESE PROBLEMS HAVE BEEN ON-GOING FOR THE LAST SIX MONTHS OR SO. ANYTHING OVER 25MPH AND THE VAN "SHIMMIES" REALLY BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519447June 12, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). HOWEVER, AFTER THE REPAIR WAS PERFORMED THE VEHICLE WOULD NOT ACCELERATE AND STALLED SPORADICALLY. THE CONTACT STATED THAT PRIOR TO THE RECALL REPAIR HE HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN FOUND THAT THE PCM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515565June 6, 2013
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
AFTER RAIN ALL NIGHT ON WED.6/4/2013 WENT TO TAKE VAN TO PITTSBURGH STARTED HESITATING AND VIBRATING WHILE ON HIGHWAY COULD NOT SPEED UP AND TRIED TO GET IN SLOW LANE LOT OF TRAFFIC ALMOST COLLISION . TRIED TO GO UP SMALL HILL NO POWER VIBRATING TRYING TO STALL, TURNED OFF WOULDN'T STARTFOR 15 MINUTES VERY SCARY. LOOKED ONLINE BULLETIN FOR PCM GETS WET AND CAUSES THIS,SOMEONE COULD HAVE BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512953May 21, 2013
POWER TRAIN
I BECAME AWARE OF OTHER CUSTOMER COMPLAINTS ABOUT THE TRANSMISSION/PCM RELATED CONCERNS IN 2011 WHEN EXPERIENCING A VIBRATION WHEN SHIFTING FROM 2ND TO 3RD (IT SEEMED) AND RESEARCHED MY VEHICLE AND POSSIBLE RELATED CONCERNS. I ALSO DISCUSSED WITH A LOCAL DEALER AND I FOLLOWED A DEALERS RECOMMENDATION BY HAVING MY TRANSMISSION FLUID CHANGED AS RECOMMENDED TO FORD SPECS. THE VIBRATION SEEMED TO CALM SOMEWHAT. AROUND THIS SAME TIME I NOTICED MY CRUISE CONTROL WOULD WORK ONLY OFF AND ON AT DIFFERENT SPEEDS AND TIMES. NO CHECK ENGINE LIGHT EVER CAME ON. I SENT MY AN EMAIL TO FORD OF CANADA AT WHICH TIME I WAS ADVISED THAT A TORQUE CONVERTER RECALL WAS COMING AND THAT I SHOULD CONTACT THE DEALER. I WAS ADVISED TO WAIT FOR THE FORMAL RECALL WHICH I RECEIVED AND BOOKED MY RECALL AND IT WAS COMPLETED IN APPROXIMATELY LATE 2012. I ALSO HAD ANOTHER RECALL DONE FOR A SEAT CONCERN JUST IN MAY 2013. WHILE DRIVING TO THE US MAY 19TH 2013 AT 100KM/HR MY VEHICLES CRUISE WAS ACTING SUSPICIOUS (HARD SHIFT UP) AND I DISENGAGED IT FOR THIS REASON. I THEN NOTICED MY VEHICLE WAS AT 3000RPMS SO SEEMED TO BE STUCK IN 3RD GEAR OR SOMETHING. IT THEN FAILED (WAS LIKE I WAS IN NEUTRAL) AND I WAS BARELY ABLE TO GET OFF AT AN EXIT AND HAD TO PUSH MY VEHICLE INTO A SPOT AT A SERVICE STATION. I WAS VERY CONCERNED FOR MY SAFETY AND MY FAMILY AT THIS TIME. I WAS IN TOTAL SHOCK THAT THERE WAS NO REAL WARNING AND IF I KNOW IF I WAS IN THE FAST LANE I HATE TO THINK OF THE END RESULT. I CHECKED THE DIPSTICK FOR THE TRANNY AND THERE SEEMED TO BE ENOUGH FLUID HOWEVER SLIGHT AMOUNTS OF SMOKE CAME FROM THE DIPSTICK RESERVOIR. NO SIGNS OF LEAKING BELOW THE VEHICLE WHATSOEVER. IT WAS TOWED TO A FORD DEALER AND I WAS LEFT WITH NO REAL OPTION OTHER THAN REPLACE THE TRANNY FOR $3200. MY HOME DEALER IN CANADA WAS CLOSED FOR THE HOLIDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512845May 20, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION AND TORQUE CONVERTER WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510483May 3, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
THE CAR WOULD START THEN STALL. I WOULD BE DRIVING AND IT WOULD JUST SLOW DOWN LIKE NO GAS GETTING INTO ENGINE AND STALL OUT . I TOOK IT TO FORD DEALER (CREST FORD CENTERLINE MICHIGAN) THEY RAN IT ON A SCOPE. TOLD ME I NEEDED TURBINE SHAFT SPEED SENSOR. THEY REPLACED IT AND CALLED TO SAY MY VEHICLE WAS FINE AND READY TO GO. I PICKED UP CAR ON MONDAY EVENING AND ON WEDNESDAY CAR HAD TO BE TOWED BACK TO THE DEALER. CAR WOULD START BUT WOULD NOT DRIVE. FORD COULD NOT FIND PROBLEM AND FINALLY I CALLED A FRIEND TO ASK FOR A SOLUTION. BECAUSE OF ALL THE ISSUES WITH THE PCM AND HIS EXPERTISE I CALLED MY FORD ADVISOR [XXX] AND TOLD HIM TO CHECK THE PCM FOR WATER DAMAGE. HE CALLED ME BACK SHORTLY AND SAID THEY FOUND THE WATER DAMAGE. THIS IS A VAN MADE VERY WRONG WITH A DESIGN SO THAT YOUR WINDSHIELD LETS WATER FLOW ONTO THE COWL AND THEN DAMAGES THE BRAIN FOR THE CAR. I NOW HAVE TO PAY 1000.00 TO FIX A MISTAKE FORD MOTOR CREATED. THIS IS A PROBLEM FOR EVERYONE WHO OWNS THIS VEHICLE. I HOPE FORD FIXES IT ON A RECALL BEFORE SOMEONE DIES. I FEEL AS A CONSUMER I SHOULD NOT HAVE HAD TO GO FIGURE OUT WHATS WRONG WITH MY CAR ON MY OWN. FORD MECHANICS SHOULD KNOW AND BE EXPERIENCED. THIS WILL BE MY LAST FORD WITH THE WAY THEY HANDLE THEIR CARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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