Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10920064October 30, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY CAR HAS A MIND OF ITS OWN. I HAVE COMPLAINED TO FORD MANY TIMES REGARDING THE CAR JUMPING SINCE THE DAY I BOUGHT IT. I HAVE BEEN TOLD " OH, ITS THE WAY IT WAS MADE." MY CAR COMPLETELY STOPPED ON ME BEFORE WHILE I WAS DRIVING WITH MY KIDS IN IT. I TOOK MY CAR BACK TO THE DEALER RIGHT THEN AND THEY REPROGRAM IT AND TOLD ME IT WAS FINE. I TOOK MY CAR BACK FOR THE BATTERY GOING TO COMPLETELY DEAD WITH A BRAND NEW CAR. TODAY AS I'M PICKING UP MY KIDS MY CHECK ENGINE LIGHT CAME ON. I TOOK MY KIDS HOME AND CALLED MY DAD AND WAS ADVISED TO GET A DIAGNOSIS TEST RAN ON MY CAR. TO MY SURPRISE MY CAR IS GETTING A ERROR CODE P090C? THIS IS AN ELECTRIC PROBLEM THAT IT SEEMS THAT MILLION OF DRIVERS HAVE GOTTEN THAT INVOLVES THE CLUTCH ACTUATOR LOW CIRCUIT. WHY DID I NOT RECEIVE A RECALL FOR THIS? I NEED SOME ANSWERS NOW BECAUSE THIS CAR HAS STOP BEFORE WITH MY CHILDREN WITH ME AND I WILL NOT DIE BECAUSE OF FORD. I NEED THIS ISSUE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919242October 27, 2016
UNKNOWN OR OTHER
I BOUGHT A 2014 FORD FOCUS SE JULY 2015 SINCE ITS BEEN IN AND OUT OF SHOP MY STEERING WHEEL IS GETTING TIGHT WHILE DRIVING WERE I CAN NOT CONTROL PLUS HESITATION ROLLING BACK WORDS SHUTTERING JERKING IT IV HAD THE STEERING RACK REPLACED TIERODS NOTHING WORKED THEN I GOT A RECALL LETTER ON THE TCM IT NEEDED 2 BE UPDATED DID THAT STILL DIDN'T HELP TOOK IT BACK THE TCM NEEDED TO BE REPLACED SO FORD TOLD ME IT WILL BE A COUPLE WEEKS BUT I CAN DRIVE IT AND THE TCM OR TRANS HAS NOTHING 2 DO WITH THE STEERING FINALLY GOT THE TCM REPLACED FEW WEEKS LATER BUT DIDN'T HELP AND SEEMED WORSE I CALLED FORD CORPORATE THEY WOULD NOT HELP AT ALL I KEPT CALLING BUT SAME RESULTS THEY WOULD NOT FIX IT WITH OUT ME PAYING A LOT OF MONEY AND THEY WOULD NOT BUY IT BACK CUZ IT HAD 70000 MILES I BOUGHT IT WITH 35000 RECENTLY I TOOK IT 2 A LOCAL SHOP BY WORK THEY DROVE IT TOLD ME MY TRANS IS MESSED UP IT IS NOT SHIFTING RIGHT AND THAT WILL CAUSE THE STEERING WHEEL THE MESS UP AS WELL I'M AFRAID TO DRIVE IT RISK MY LIFE AND MY CHILDREN LIVES BUT FORD STILL WILL NOT HELP ME AT ALL THIS CAR HAS HAD 7 RECALLS ON IT I CAN NOT CONTROL THE CAR I CAN NOT DRIVE THE CAR SINCE IT GETS STUCK AND I FEEL LIKE I GET WHIP LASH AND I'M AFRAID I'M GOING TO END UP GETTING IN TO A ACCIDENT THE LOCAL FORD DEALER TOLD ME THEY PUT THE WRONG TRANS IN IT THAT THEY BEEN HAVING ISSUES WITH THE TRANS I'M AFRAID I'M A BE ON THE FREEWAY AND ITS JUST GOING TO QUIT WORKING OR I'M A LOOSE CONTROL OR I WILL NOT BE ABLE TO GET UP TO SPEED FORD SHOULD BE HELPING US OUT SINCE THERE IS PAGES OF PEOPLE WITH SAME ISSUE THERE IS INVESTIGATIONS IN TO IT LAW SUITS AND MY LAST THING I CAN DO IS TALK TO A LAWYER AND THE NEWS AND FILE THIS COMPLAINT I BEEN FIGHTING WITH FORD CALLING GOING TO DEALERS FOR 6 MONTH NOW AND NO 1 WILL HELP NOT EVEN MY DEALER WHATS IT GOING TO TAKE SOME 1 2 DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919349October 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A STOP SIGN AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. IN ADDITION, THE GEAR SHIFTER WOULD SHIFT INTO ANOTHER GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER THREE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919395October 27, 2016
POWER TRAIN
OUR FORD FOCUS HAS BEEN CHUGGING AND SLIPPING ON START FROM A STOP. FORD HAS REPLACED THE CLUTCH AND NOW 5 MONTHS LATER THE CLUTCH NEEDS T BE REPLACED AGAIN. FORD ISN'T HONORING THE EXTENDED POWER TRAIN . THIS IS A NONE DEFECT AND A REAL SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919215October 26, 2016
POWER TRAIN
I PURCHASED A NEW 2014 FORD FOCUS IN FEBRUARY 2015 WITH 15 MILES ON IT. DROVE THE CAR FOR 5 MONTHS WITH NO ISSUES, THEN IN JUNE I NOTICED A TERRIBLE SHUDDER WHEN ACCELERATING FROM A STOP SIGN. IT ALSO MAKES A GRINDING NOISE WHILE TRYING TO GET IN GEAR AND TAKE OFF. I HAVE TAKEN THE CAR BACK TO THE ORIGINATING DEALERSHIP 6 TIMES SO FAR. I''VE HAD THE CLUTCH REPLACED, THE TRANSMISSION HAS BEEN REPROGRAMMED 4 TIMES, AND STILL NO FIX. I WILL NOT ALLOW ANYONE TO DRIVE THE CAR, NOR WILL I LET ANYONE RIDE WITH ME IN IT DUE TO THE POOR PERFORMANCE. THE CAR IS EXTREMELY DANGEROUS TO OPERATE AND VERY EMBARRASSING TO MYSELF ON THE ROAD. IT HAS CHANGED THE WAY I DRIVE OTHER CARS AS WELL. I ANTICIPATE A SHUDDER, LURCH, JERK, GRIND FROM OTHER CARS WHILE I'M DRIVING DO TO WHAT I EXPERIENCE ON A DAILY BASIS IN THIS CAR. THE TIME, STRESS AND FRUSTRATION THIS CAR HAS CAUSED ME AND MY FAMILY IS EXHAUSTING AND SO DISAPPOINTING. THIS IS THE FIRST FORD THAT I'VE PURCHASED AND WILL DEFINITELY BE MY LAST. WORD OF MOUTH GOES A LONG WAY TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919089October 26, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS. THE VEHICLE HESITATED WHILE AT A STOP SIGN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED THE CLUTCH MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919205October 26, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED; HOWEVER, THE VEHICLE HESITATED TO MOVE FORWARD. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE CLUTCH WAS REPLACED AND RECALIBRATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED FOUR TIMES FOR THE EXACT SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918925October 25, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918499October 24, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918575October 24, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE SHUDDERED. AFTER SHUTTING OFF THE VEHICLE AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. ...UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918667October 24, 2016
POWER TRAIN
VEHICLE VIOLENTLY SHAKES WHEN ACCELERATING FROM A STATIONARY POSITION AND WHEN ACCELERATING FROM LOW SPEED ( 10 MPH)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10917617October 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. SHORTLY AFTER, THE CHECK ENGINE AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED AT LEAST FOUR TIMES PER WEEK SINCE THE VEHICLE WAS PURCHASED. THE DEALER WAS NOTIFIED SEVERAL TIMES. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917631October 20, 2016
POWER TRAIN
THE TRANSMISSION HESITATES WHEN STARTING UP, EXHIBITS A CLUNKING NOISE. LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917635October 20, 2016
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT SLOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917321October 19, 2016
POWER TRAIN
PROBLEMS HARD SHIFTING FROM 1ST TO 2ND AND ONCE IN 3RD SHIFTING PROBLEM GOES AWAY. SAME AS TECHNICAL BULLETIN 14M01 BUT NOT ALL 2014S ARE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917329October 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE STOP SAFELY NOW WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED APPROXIMATELY 4-5 TIMES PER DAY. THE DEALER COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 15,290. UPDATED 01/10/17*LJ UPDATED 6/25/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916768October 18, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE IN PARK, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO CLOSE. THE CONTACT HAD TO FASTEN THE DOOR WITH A TWINE TO KEEP IT CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,261.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916493October 17, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES DUE TO A CLUTCH ASSEMBLY FAILURE. THE TRANSMISSION JERKED WHEN THE VEHICLE WAS STARTED, AND THE VEHICLE LUNGED FORWARD WHILE AT A STOP AND ON A HILL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE TO SERVICE THE VEHICLE FOR TWO DIFFERENT RECALL REMEDIES, WHICH FAILED TO REMEDY THE FAILURES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V698000 (LATCHES/LOCKS/LINKAGES, STRUCTURE). THE MANUFACTURER INDICATED THAT THE PARTS MAY NOT BECOME AVAILABLE UNTIL MID 2017. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/20/16*LJ UPDATED 12/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916280October 15, 2016
POWER TRAIN, STEERING
FOLLOWING MY LOW TIRE PRESSURE INDICATOR COMING ON, I NOTICED THE POWER STEERING ISSUE AS I WAS PULLING INTO A PARKING SPOT, AND MY STEERING WHEEL MADE A SQUEAKING OR WHINING SOUND. LATER, WHILE DRIVING ON A CITY STREET, AS I BEGAN TO MAKE A TURN, MY STEERING WHEEL STARTED HESITATING, AND MAKING A GEAR STRIPPING NOISE; THE STEERING COLUMN LOCKED UP AND WHEN I TRIED TO TURN THE WHEEL IT MADE A LOUD SQUEAKING SOUND. ALSO, MY TRANSMISSION SHUTTERS WHENEVER I ACCELERATE AND SLOW DOWN. THE TRANSMISSION ISSUE WAS INITIALLY REPAIRED VIA A SOFTWARE UPDATE BEFORE THE WARRANTY EXPIRED, BUT IT HAS SINCE STARTED TO MALFUNCTION AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916027October 14, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO SHIFT PROPERLY WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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