Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10611007July 16, 2014
POWER TRAIN
APPROXIMATELY 1/4/-1/3 OF THE TIME, UPON ACCELERATING FROM A STOP, THE CAR WILL EITHER SHUDDER INTO GEAR WITH LITTLE ACCELERATION, OR WILL LURCH INTO GEAR SO BADLY THAT THE CAR ALMOST COMES TO A STOP DURING ACCELERATION. I HAVE TAKEN THE CAR TO MY LOCAL DEALER FOUR TIMES FOR THIS ISSUE. THE FIRST TIME, THEY DID A COMPUTER CODE RESET, WHICH WORKED FOR A COUPLE OF MONTHS THEN THE ISSUE CAME BACK. THE SECOND TIME THEY CHANGED SOME SEALS, AND THAT WORKED FOR A WEEK OR SO BEFORE THE PROBLEM RECURRED. THE THIRD AND FOURTH TIMES, I WAS ESSENTIALLY TOLD THAT "THIS WAS NORMAL" AND THERE WAS NOTHING THE DEALER COULD/WOULD DO ABOUT IT. AFTER RESEARCH, I SEE I AM NOT THE ONLY DRIVER WITH THIS PROBLEM, AND IT HAS CAUSED ME TO QUESTION THE SAFETY OF MY VEHICLE, ESPECIALLY WHEN NEEDING TO MAKE A LEFT-HAND TURN AGAINST TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610884July 16, 2014
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
AS I WAS WAITING A TRAFFIC LIGHT MY ENGINE REVS DROPPED SO LOW THE ENGINE QUIETLY DIED. WHEN I WENT TO ACCELERATE FROM THE LIGHT I REALIZED THE CAR HAD STALLED AND HAD TO RESTART THE CAR. IT ONLY HAPPENED ONCE MORE IN THE NEXT MONTH AND A HALF, THEN HAPPENED THREE TIMES YESTERDAY. THE LAST TIME THE CAR STALLED I WAS GETTING READY TO MAKE A LEFT TURN THROUGH A TRAFFIC LIGHT DURING THE RUSH HOUR COMMUTE HOME. THE CAR DID START UP AGAIN, BUT IT STRUGGLED TO TURN BACK ON AND SOME DASH LIGHTS FLASHED UP ME (I BELIEVE THE CEL FLASHED ON.) I WAS STUCK IN THE MIDDLE OF AN INTERSECTION DURING RUSH HOUR FOR APPROXIMATELY 5 SECONDS WITH A DEAD CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610735July 15, 2014
POWER TRAIN
TRANSMISSION WAS SLIPPING IN AND OUT OF FIRST AND SECOND GEAR. CAR WAS JERKING BACK AND FORTH AT LOW SPEEDS. TOOK TO THE DEALER AND NOTICED SEALS WERE LEAKING. WE ALSO OWN A 2014 FOCUS AND HAVE THE SAME PROBLEMS WITH THAT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610226July 13, 2014
STEERING
WARNING LIGHT CAME ON. "STEERING ASSIST FAULT. SERVICE REQUIRED." COMPLETE LOSS OF POWER STEERING. VERY DIFFICULT TO TURN WHEEL TO GET OFF THE ROAD. SAME PROBLEM OCCURRED AGAIN 2 WEEKS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609580July 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE TRANSMISSION SHIFTED INTO THE NEUTRAL POSITION INDEPENDENTLY. THE TRANSMISSION WAS SHIFTED BACK INTO THE DRIVE POSITION AND THE VEHICLE RESUMED NORMAL FUNCTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,800 AND THE CURRENT MILEAGE WAS 18,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609574July 10, 2014
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AFTER THE ACCELERATOR PEDAL DEPRESSED, THERE WAS A LOUD NOISE THAT EMITTED FROM THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE VEERED TO THE LEFT AND THE STEERING WHEEL BECAME DIFFICULT MANEUVER. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 18,722.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609185July 9, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ENGINE STARTED IDLING ROUGH WHILE DOWN SHIFTING, ONCE THE VEHICLE CAME TO A STOP THE VEHICLE SHUTTERED (RPMS) AND THEN STALLED. THIS HAS HAPPENED QUITE A FEW TIMES, BUT IS INTERMITTENT. ENGINE STARTED IDLING ROUGH WHILE TRAVELING THROUGH A CORNER AND DOWN SHIFTING FROM 3RD TO 2ND, AT THAT TIME THE CLUTCH WAS PUSHED IN AND THE CAR STALLED. I LOST POWER STEERING AND SLIGHTLY TRAVELED INTO THE ON COMING LANE OF TRAFFIC AT 25 MPH. THE STALLING WHILE DOWN SHIFTING HAS HAPPENED QUITE A FEW TIMES, BUT IS INTERMITTENT. ENGINE IDLES ROUGH WHILE AT STOPS OR DOWN SHIFTING, BUT DOES NOT STALL. THIS HAPPENS ALMOST ALL THE TIME, DOES NOT ALWAYS STALL, BUT IS ALSO INTERMITTENT. HILL ASSIST SEEMS TO BE INTERMITTENT AS TO WHEN IT WANTS TO WORK OR NOT WORK. AFTER PERFORMING A TSB ON MY CAR THE CLUTCH STUCK TO THE FLOOR. AFTER I PUMPED THE CLUTCH A FEW TIMES IT STARTED ACTING NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609310July 9, 2014
POWER TRAIN
THE CAR DOES NOT SHIFT PROPERLY AND IT CONTINUOUSLY BOGS DOWN EVEN THOUGH IT IS AN AUTOMATIC TRANSMISSION. AT TIMES WHEN IN A STOPPED POSITION AND I GO IT WILL LURCH FORWARD. WHEN DRIVING NORMALLY IT WILL PULL BACK AND NOT WANT TO SHIFT INTO THE NEXT GEAR. I HAVE TAKEN IT TO FORD ABOUT 5 TIMES IN THE LAST YEAR AND THEY DO NOTHING. THEY TELL ME THAT IS NORMAL FOR THE THIS TRANSMISSION. IF IT IS NORMAL WHY DIDN'T IT DO IT THE FIRST 6 MONTHS WE OWNED IT. I GET NO WHERE WITH THEM. THE SERVICE GUY EVEN TOLD THAT THEY ARE HAVING ISSUES BUT THEIR HANDS ARE TIED BECAUSE FORD WONT FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608838July 8, 2014
ENGINE
FORD FOCUS ST (MANUAL TRANSMISSION) STALLS REPEATEDLY WHEN COASTING TO A STOP. ONCE STALLED WHILE DRIVING AT 40 MPH WHICH IS POTENTIALLY DANGEROUS. SOMETIMES THE IDLE DROPS VERY LOW (500 RPM) BUT DOESN'T STALL. NO CHECK ENGINE LIGHT (CEL). DEALER SAID WITHOUT CEL THERE IS NO INDICATION OF A PROBLEM. FROM ONLINE RESEARCH THIS APPEARS TO BE A WIDESPREAD PROBLEM WITH 2013 FOCUS ST. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608937July 8, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO GEAR AND WHEN THE GEARS ENGAGED THE STARTED TO SHAKE. THE FAILURE CONTINUED TO OCCUR CONTINUOUSLY OVER A PERIOD ONE YEAR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,037.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608675July 7, 2014
SEAT BELTS, UNKNOWN OR OTHER
CLUTCH FIXED 3 SEPARATE TIMES. NEEDS REPAIRED AGAIN. SEATBELT WILL NOT LATCH FOR THE SECOND TIME. WANT TO SWITCH CARS, NOT A FORD. WAS TOLD AT HERRINGTON-YOAK FORD THAT THEY WOULD FIND ME A TOYOTA RAV4, HONDA CRV OR HONDA CIVIC. NEVER RECEIVED A CALL, HAD TO CALL THEM AND WAS DENIED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608334July 5, 2014
POWER TRAIN
ERRATIC SHIFTING DURING A COLD START RESULTING IN RIDICULOUS JOLTING OF THE CAR. MY HEAD HIT THE STEERING WHEEL FROM THE FORCES APPLIED DUE TO THE ERRATIC SHIFT PROGRAMMING. THE SEAT BELT KEEPS MY BODY FROM IMPACTING THE STEERING WHEEL FROM THE RESULTING MOVEMENT EACH AND EVERY TIME I ACCELERATE FROM A STOPPED POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608007July 3, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO INCREASE IN SPEED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE OCCURRED CONTINUOUSLY FOR SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607547July 1, 2014
ELECTRICAL SYSTEM
THERE IS A KNOWN ISSUE ON THE 2013-2014 FORD FOCUS ST WHERE THE CAR WILL IDLE ROUGH AND SOMETIMES STALL FOR NO APPARENT REASON. THIS IS INCREDIBLY DANGEROUS AND HAS HAPPENED TO ME 2X ALREADY, BOTH DURING LEFT TURNS. I WAS ABLE TO REMEDY THE SITUATION OTHERWISE I WOULD HAVE BEEN INVOLVED IN AN ACCIDENT BOTH TIMES. I DO NOT KNOW IF THERE IS A FIX YET, BUT THERE IS A TSB ANNOUNCED. I AM TRYING TO GET IT DONE NOW BUT THIS IS A MAJOR PROBLEM SIMILAR TO THE CURRENT GM RECALL. PEOPLE CAN DIE FROM THIS MALFUNCTION IF ON THE HIGHWAY OR WHILE TURNING THROUGH AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607565July 1, 2014
POWER TRAIN
WE PURCHASED THIS CAR BRAND NEW FROM THE DEALER. FROM THE VERY BEGINNING IT SHIFTED VERY ROUGH AND RATTLED SKIPPING FROM 1ST TO 2ND VERY HARD AND WE HEARD A SOUND LIKE DRAGGING CARDBOARD. THE FIRST TIME IT WAS TAKEN TO THE DEALER THEY SAID "IT WAS NORMAL" AND THAT THE CAR HAD TO GET ADJUSTED TO OUR STYLE OF DRIVING. THEY DID COMPUTER CHECK AND NOTHING WRONG. WE THOUGHT THIS WAS RIDICULOUS, BUT CONTINUED TO DRIVE THIS CAR WITH SAME SOUNDS, SOMETIMES MORE THAN OTHERS. WE HAVE TAKEN THIS CAR TO 2 DEALERS WITH BOTH SAYING BASICALLY THE SAME THING, THAT FORD MESSED UP WITH THIS TRANSMISSION AND IT IS JUST THE WAY IT IS, NOTHING IS WRONG WITH THE CAR AND IT IS SAFE. OUR DAUGHTER DOES NOT FEEL SAFE IN THIS CAR WHEN IT LURCHES FORWARD OR DOESN'T SHIFT GEARS WHEN SHE IS TRYING TO ACCELERATE INTO SPEEDING TRAFFIC. WE WANT SOMETHING DONE TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606622June 28, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
WHEN I PUT THE CAR IN DRIVE AND BEGIN TO ACCELERATE THE CAR STALLS AND JERKS RAPIDLY WHEN THROWING ITSELF INTO 2ND GEAR. ONCE IT FINISHES THE JERKING AND STALLING MOTION IT MAKES A LOUD RATTLING SOUND UNDER THE HOOD. WHEN IN GEAR AND ACCELERATED GOING TO 35-55 IT WILL STALL THEN THE RPMS WILL GO HIGHER AND IT WILL JERK BACK INTO GEAR ACCELERATING FASTER THAN I WAS GOING. SOMETIMES IT WILL BARELY GO FROM A STOPPED POSITION TO TRYING TO ACCELERATE THEN ALL OF THE SUDDEN JERK INTO GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606329June 26, 2014
STEERING, ELECTRICAL SYSTEM
THE STEERING PROBLEMS STARTED NEARLY TWO MONTHS AGO. AT FIRST IT WAS A FAINT PULL IN THE WHEEL... I INCORRECTLY ASSUMED IT WAS A TIRE BALANCE ISSUE. THEN THREE WEEKS AGO, I NOTICED THE "PULL" WAS GETTING STRONGER, AND SEEMED TO COINCIDE WITH THE A/C FAN OR RANDOM LIGHT FAILING. TWO WEEKS AGO WAS THE WORST - I WAS ON MY WAY TO THE DEALERSHIP AND SLOWED DOWN TO STOP AT A LIGHT. MY WHEEL WAS SLIGHTLY TO THE RIGHT; AND ABOUT 5 SECONDS BEFORE COMING TO A STOP, THE WHEEL ALL OF A SUDDEN YANKED AN EXTRA FORTY DEGREES AND PULLED ME INTO THE TURNING LANE. AFTER GETTING BACK INTO MY OWN LANE, I NOTICED THAT THE A/C FAN ALSO QUIT WORKING. THE CAR HAS ALSO HAD RANDOM ELECTRICAL PROBLEMS/FAILURES. THE CAR HAS BEEN IN THE DEALERSHIP FOR 2 WEEKS NOW, AND THEY ARE UNABLE TO REPRODUCE/RESOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605882June 25, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE DECELERATED TO 5 MPH. THE CONTACT MENTIONED THAT NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR WAS IT DIAGNOSED. THE FAILURE MILEAGE WAS 10,000, AND THE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605890June 25, 2014
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE INTO DRIVE, THE ENGINE VIBRATED AND CAUSED THE ENTIRE VEHICLE TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE RESUMED ITS NORMAL OPERATION AFTER THE VEHICLE SHIFTED FROM FIRST TO SECOND GEAR. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH ASSEMBLY AND TRANSMISSION NEEDED TO BE REPLACED.THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 15,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605144June 23, 2014
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I PURCHASED MY VEHICLE IN SEPT 2013 BRAND NEW WITH 23 MILES ON IT. I HAVE NO MEDICATION DONE TO MY CAR, AND FOR THE PAST FEW MONTHS I'VE NOTICED A SMALL MISS EVERY ONCE AND A WHILE. THIS PROBLEM STARTED GETTING WORSE AT TIMES MY CAR WOULD ACCELERATE WITHOUT ME PUSHING THE THROTTLE. ON 21 JUNE 2014 THE PROBLEM GOT MUCH WORSE AND STARTED TO STALL WHEN I AM IN NEUTRAL, AND THE THROTTLE IS ALL OVER THE PLACE. THE CAR IS CURRENTLY AT THE FORD DEALERSHIP, THIS PROBLEM IS ALL OVER THE INTERNET, WITH QUITE OF FEW 2013 FORD FOCUSES EFFECTED THIS IS A PROBLEM THAT NEED TO BE RAISED. IT IS A MAJOR SAFETY CONCERN THAT IF LEFT UNTREATED COULD RESULT IN SOMEONE LOSING THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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