Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10046762November 12, 2003
ELECTRICAL SYSTEM:IGNITION
TECHNICAL BULLETIN NO. 15421 MY IGNITION SWITCH FAILED, PREVENTING ME FROM BEING ABLE TO TURN MY KEY IN THE IGNITION. I HAD TO CALL A LOCKSMITH WHO REPLACED THE SWITH FOR $275. THE LOCKSMITH SAID HE HAD SEEN DOZENS OF FORD FOCUSES WITH SIMILAR PROBLEMS, SOMETHING HE BLAME ON A DEFECTIVE SET OF TUMBLERS WITHIN THE SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047804November 12, 2003
ELECTRICAL SYSTEM
THE CONSUMER NOTICED THAT ALL ELECTRICAL TAIL-LIGHTS AND LIGHTS INSIDE THE VEHICLE WERE LOST. UPON INSPECTION BY THE MECHANIC ON THE VEHICLE, AN ELECTRICAL WIRE WAS FOUND TO HAVE A SHORT. PLEASE DESCRIBE DETAILS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047807November 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE BURN OIL EXCESSIVELY WHILE DRIVING. UPON INSPECTION BY THE MECHANIC, THE HEAD GASKETS WERE LEAKING. PLEASE PROVIDE DETAILS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046826November 12, 2003
STRUCTURE:BODY:HOOD, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, VEHICLE SPEED CONTROL
LEAKING WATER INTO PASSENGER FOOT-COMPARTMENT. ISOLATED PROBLEM TO PLASTIC COVER THAT SITS BENEATH WINDSHIELD, AND IS MOSTLY ACCESSIBLE WITH HOOD OPEN. THE PROBLEM IS THAT THE PLASTIC COMES AWAY FROM WINDSHIELD DUE TO SOME BUCKLING IN THE PLASTIC. FIXED PROBLEM BY APPLYING PRESSURE TO PLASTIC TO BEND IT BACK TO SHAPE SO IT SNAGGED-UP CLOSER TO WINDSHIELD. NOT SEEN PROBLEM SINCE. MASTIC TO ADHERE PLASTIC TO WINDSHIELD MIGHT BE AN OPTION TO OTHER PEOPLE. THE FUEL GAUGE SOMETIMES REFUSES TO WORK. FOUND THIS TO BE CASE WHEN KEY IS PUT INTO IGNITION AND KEY-TURNED TO START ENGINE WAS DONE TOO QUICKLY. IF ENTERING KEY INTO IGNITION AND THEN TURNING KEY EACH CLICK, GIVING EACH CLICK A HALF-SECOND, THEN GAUGE APPEARS TO BE MORE RELIABLE. WHEN ENGINE GOES INTO SLOW-IDLING STATE, ENGINE IDLES VERY ERRATICALLY AND IS NOT SMOOTH. SOUNDS LIKE ONLY SOME OF CYLINDERS ARE FIRING. THIS HAS ONLY STARTED TO OCCUR TODAY AND SINCE READING COMMENTS ON THIS WEBSITE, I'M CONCERNED. HAVE TRIED ADDING FUEL-INJECTOR-CLEANER TO FUEL TANK, AWAITING RESULTS OF THAT. THE TRUNK WOULD NOT CLOSE. THE PROBLEM HERE WAS FIXED BY REMOVING THE LOCKING ASSEMBLY FROM THE TRUNK-LID AND SIMPLY DOWSING THE MECHANISMS WITH WD40 AND THEN BENDING SOME SPRING-LOADED COMPONENTS.. THERE ARE 2 MOVING COMPONENTS IN THE LOCK. FIRST IS SHAPE OF A LOOP THAT YOU CAN EASILY MOVE WITH FINGER/SCREWDRIVER. THIS COMPONENT LOCKS ONTO STUB THAT YOU CAN SEE WHEN OPENING TRUNK. THE OTHER COMPONENT IS HIDDEN WITHIN CASING AND MOVES IN FRONT OF OTHER COMPONENT TO HOLD IT IN A LOCKED POSITION. PROBLEM WAS WITH THIS COMPONENT. PROBLEM WAS COMPONENT HAD "SOMEHOW" GOTTEN BENT AND NOT FREE TO LEAVE CASING AND BLOCK OTHER COMPONENT. BENDING THIS TO A POSITION FREEING IT OF CASING FIXED PROBLEM. ENGINE LACKED POWER WHEN UNDER LOAD WHEN ACCELERATING, VEHICLE WOULD SHUDDER AND DECELERATE INSTEAD OF ACCELERATE. PROBLEM RESOLVED WHEN FORD DEALER REPLACED SPARK-PLUGS PLUS LEADS AND A FULL ENGINE TUNE-UP. $230 PLUS BUT FIXED PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045941November 11, 2003
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CURRENTLY OWN A 2000 FORD FOCUS WAGON WITH APPROXIMATELY 57,000 MILES ON IT. IN THE LAST 3 MONTHS WE HAVE HAD 2 BREAKDOWNS THAT COULD OF VERY EASILY ENDED TRAGICALLY. 1ST: 3 MONTHS AGO THE FRONT DRIVER SIDE SUSPENSION SPRING SHEARED IN HALF. THE SHARP SHEAR OF THE SPRING WENT INTO THE TIRE AND ENDED RIPPED IT APART. THANK GOD MY WIFE AND KIDS WERE ONLY GOING 25 MPH. 2ND: 1 WEEK AGO THE FUEL LINE CLIP ATTACHING THE FUEL LINE TO THE GAS TANK BURST INTO PIECES IN A PARKING LOT OF A LOCAL STORE AS MY WIFE WAS DRIVING AROUND. AGAIN, THANK GOD NOBODY WAS SMOKING NEARBY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045947November 11, 2003
SUSPENSION:REAR, EQUIPMENT
2000 FORD FOCUS - RECALLED IN 2001 FOR REAR WHEEL BEARING PROBLEM - SUPPOSEDLY THE DEALERSHIP - VILLAGE FORD DEARBORN, MI - INSPECTED AND PROCEEDED WITH THE PROPER SERVICE - NOW WITH BAD REAR WHEEL BEARING PROBLEM - MY TIRE WAS READY TO FALL OFF PER THE MECHANIC - WHEN THE MECHANIC CONTACTED FORD CUSTOMER SERVICE FOR PART - HE WAS TOLD THAT WAS A RECALL ITEM AND I SHOULD BRING TO A FORD DEALERSHIP FOR REPAIR. ON 11-11-03 I BROUGHT MY VEHICLE TO AVIS FORD SOUTHFIELD MI FOR THIS REPAIR - I WAS TOLD BY THE DEALERSHIP THAT NO RECALL EXIST ON THE REAR WHEEL BEARING AND FURTHERMORE IF ONE DID EXIST THE WARRANTY ON THE REPLACEMENT WOULD BE VOID. THE MECHANIC THAT EVALUATED MY CAR ON 11-8-03 STATED THIS NEEDED TO BE ADDRESSED ASAP - HE TIGHTENED THE WHEEL- WHICH IS WHY I SCHEDULED A REPAIR ON 11-11-03. I WILL NEED TO RETURN MY VEHICLE TO THE FORMER MECHANIC FOR SERVICE BUT WILL BE UNABLE TO DO SO UNTIL 11-15-03. PLEASE ADVISE THE PROCESS FOR FILING COMPLAINT AGAINST FORD MOTOR COMPANY - SO I CAN RECOVER MY EXPENSES. THE MECHANIC WILL GIVE ME THE DEFECTIVE PART. I DO NOT THINK THAT VILLAGE FORD EVER CHANGED THE PART OR DID THE REPAIRS UNDER THE EARLIER RECALL. VIN [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045985November 11, 2003
SUSPENSION:REAR
REAR WHEEL BEARINGS NEEDED REPLACEMENT AFTER ONLY 67,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045994November 11, 2003
TIRES, ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE, SERVICE BRAKES, AIR:ANTILOCK
NUMEROUS PROBLEMS WITH FOCUS. BOUGHT CAR IN 2001. SINCE THE DAY THAT I DROVE OFF THE LOT I HAD SQUEAKY BRAKES. TOOK TO SERVICER AND WAS TOLD DUST ON BRAKES & IT WAS NORMAL. AFTER THREE ATTEMPTS, THEY CHANGED PADS & ROTORS. NOW I HEAR THE SQUEAK AGAIN. CAR CUT OFF WHILE GOING UP A HILL. WAS TOLD BY THE SERVICER THAT IT HAPPENED BECAUSE THE WEATHER HAD RECENTLY GOTTEN HOT AND IT "SHOCKED" THE CAR. KEY WOULDN'T ENTER THE IGNITION. HAD TO HAVE THE CAR TOWED TO SERVICER. CAR SHUTS OFF IF UNDER HALF A TANK. SERVICER TOLD ME " KEEP THE GAS OVER HALF A TANK". SOMETIMES I SMELL SOMETHING BURNING WHILE HEAT ON IN CAR. ON 2 OCCASSIONS SAW SMOKE COMING FROM THE VENTS WHILE A/C ON ( DIDN'T TAKE TO SERVICER FOR THESE PROBLEMS BECAUSE THEY NEVER OCCURED AGAIN). TODAY 11/10/03 THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING AND STALLING EVENTUALLY CUTTING OFF. TOOK TO THE SERVICER AND EXPLAINED THE PROBLEM, WITHOUT EVEN MENTIONING THE MAKE AND MODEL OF MY CAR THE TECHNICIAN SAID, " YOU MUST HAVE A FOCUS". NO LONGER UNDER FACTORY WARRANTY AND CAN'T AFFORD TO PAY FOR THESE DEFECTS THAT FORD IS VERY MUCH AWARE OF. ALSO, THE CAR NO LONGER HAS VALUE. TRIED TO TRADE IT IN BEFORE FACTORY WARRANTY RAN OUT LAST YEAR, AND WAS TOLD CAR ONLY WORTH $4,000 WHILE I STILL OWED $10,000, WHICH MEANS I WOULD HAVE HAD TO COME UP WITH THE $6,000 DIFFERENCE TO BE FREE FROM THE CAR. THE CAR WAS ONLY 2 YRS OLD WHEN I TRIED TO TRADE IT IN! SO, I FEEL I GOT RIPPED OFF WITH A LEMON THAT I CAN'T EVEN GET RID OF. I AM SERIOUSLY CONSIDERING CALLING THE FINANCE COMPANY AND VOLUNTARILY GIVING THE CAR BACK, BUT THEN MY CREDIT WILL SHOW A REPOSSESSION, WHICH IS NOT FAIR BEING THAT THE CONSUMERS WERE NEVER TOLD ABOUT THE HISTORY OF PROBLEMS WITH THE FOCUS BEFORE WE BOUGHT THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045879November 10, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ENGINE STALL DURING TURN. DEALER SAYS IT WAS DUE TO BAD FUEL PUMP AND IT NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045807November 9, 2003
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT RETRACTOR IS JAMMED AND DOES NOT ALLOW THE SEAT BELT TO BE WITHDRAWN FOR PROPER USE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045709November 7, 2003
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAD TWO PROBLEMS OCCUR CONCURRENTLY ON MY 46,000 MILE CAR--AND THE MECHANICS AT THE DEALERSHIP I BROUGHT IT TO TOLD ME THAT THEY'RE SEEING A LARGE NUMBER OF THESE SAME PROBLEMS. 1) THE IGNITION BARREL GOES STIFF WITH LITTLE WARNING, AND APPARENTLY LEADS TO A JAM, EARLY IN THE USEFUL LIFE OF THE CAR. 2) THE AUTOMATIC DOOR LOCK SUDDENLY STOPS WORKING, APPARENTLY DUE TO THE DEFECTIVE ACTUACTOR IN ONE OF THE REAR DOORS, SO THAT THE CAR NO LONGER LOCKS *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046471November 6, 2003
STRUCTURE:BODY:DOOR
UPON GETTING OUT OF THE VEHICLE THE BOTTOM OF THE DOOR WAS SO SHARP THAT IT CUT THE CONSUMER'S LEG. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10045586November 6, 2003
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, TIRES, STRUCTURE:BODY:TRUNK LID
1ST RECALL,6/2000 SHOP FOR A/C PROBLEM,9/2000 SHOP FOR 7 DAYS FOR AC PROBLEM,1/2002 SHOP 7DAYS FOR ENGINE WORK,RECALLS X 4 OR 5 NOT SURE ABOUT DATES THERE HAS BEEN SO MANY ON THIS CAR,PROBLEMS WITH NOT STARTING ,GAS GAUGE, TIRE REPLACEMENT 3 SETS IN LESS THEN 3 YEARS, HESITATION,POOR GAS MILAGE,BRAKES SQUEALING, TRUNK DOES NOT CLOSE PROPERLY,10/2003 HAS BEEN IN SHOP FOR 3 WEEKS FOR POSSIBLE ENGINE WORK. DEALER CAN NOT SEEM TO FIND OR REPAIR THE PROBLEM, I AM NOT HAPPY WITH THIS CAR IT HAS HAD SERIOUS PROBLEMS FROM DAY ONE THERE ARE MORE TO MENTION CAN NOT LIST THEM ALL I NEED HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046632November 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
2000 FORD FOCUS EXPERIENCING PROBLEMS WITH ENGINE.*MR THE CONSUMER STATED THE ENGINE DIED REPEATEDLY WHEN IT WAS STARTED AND IN NEUTRAL, THE ENGINE DIED AT COLD ENGINE TEMPERATURE WHEN THE TRANSMISSION WAS ENGAGED, IT ALSO SURGED AND BUCKED AT HIGHWAY SPEEDS AND HESITATED DURING ACCELERATION. ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND AFTER A FEW MORE VISITS THE DEALER REPLACED SEVERAL COMPONETS SUCH AS THE IGNITION COIL AND THE AIR INTAKE TUBE, BUT THE VEHICLE CONTINUED TO EXPERIENCE ENGINE PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048259November 5, 2003
STEERING:LINKAGES
PROBLEMS WITH VEHICLE'S STEERING DUE TO BALL JOINT SEPARATION. *MR THE CONSUMER LOST CONTROL OF THE VEHICLE. THE INCIDENT WAS CAUSED BY AN IMPROPER TORQUE ON THE PINCH BOLT. THE CONSUMER REQUESTED REIMBURSEMENT. THE CONSUMER RECEIVED A RECALL NOTICE SEVERAL DAYS LATER. *SCC *JB *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045546November 5, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
I HAVE A 2000 FORD FOCUS LX. THE IGNITION CYLINDER "FELL" OR BROKE OR WHATEVER IT IS CALLED. THE NET EFFECT IS THAT THE KEY WOULD NOT GO INTO THE IGNITION AND HAD TO BE TOWED TO THE DEALER. IT WAS REPLACED UNDER WARRANTY ON JAN 17, 2002. 19500 MILES APPROXIMATELY. THE NEXT TIME THE IGNITION SWITCH FAILED WAS DECEMBER 4, 2002. SAME SYMPTOMS AND THE IGNITION SWITCH WAS REPLACED AGAIN. AGAIN UNDER WARRANTY. APPROXIMATELY 33394 MILES. NOW AGAIN NOVEMBER 5, 2003 THE KEY IS HAVING TROUBLE SLIDING IN AND OUT AGAIN. I'M SURE I'LL BE UP FOR ANOTHER IGNITION SWITCH REPLACEMENT AND RE-KEYING SOON.I REALLY FEEL FORD NEEDS TO FIX THIS PROBLEM AND THEN RECALL SO THAT WE CAN HAD RELIABLE IGNITION SWITCHES.*AK THANKS CAROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042908November 5, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR PASSENGER DOOR ON DRIVER'S SIDE INADVERTENTLY OPENED WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 55 MPH. REAR PASSENGER DOOR ALSO OPENED INADVERTENTLY WHILE VEHICLE WAS TURNING ONTO THE OFF RAMP. ALTHOUGH THE CHILD SAFETY LATCH WAS ON, THE REAR PASSENGER DOOR AGAIN CAME AJAR. *AK CHILD HIT DOOR WITH ELBOW CAUSING THE DOOR TO OPEN, ALSO A BAG OF GROCERIES FELL AGAINST THE DOOR CAUSING THE DOOR TO OPEN. *TS TIRE ROLLED AGAINST THE DOOR WHILE ON THE OFF RAMP AND ROLLED OUT THE DOOR ONTO THE HIGHWAY. CONSUMER HAD TO STOP AND CHASE IT DOWN. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040465November 5, 2003
ELECTRICAL SYSTEM
AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLED ON THE HIGHWAY. VEHICLE HAD BEEN TO THE SERVICE DEALER SEVEN TIMES FOR THE SAME PROBLEM. ON ONE OCCASION, THE DEALER REPLACED THE FUEL PUMP, BUT IT DID NOT FIX THE PROBLEM. WHEN THE INCIDENT HAPPENED, AFTER ABOUT SIX MINUTES, THE VEHICLE COULD BE RESTARTED. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED. *AK WHEN THE VEHICLE STALLED THE ODOMETER WENT BLANK. WHEN THE ODOMETER WAS FUNCTIONAL AGAIN, THE VEHICLE COULD BE STARTED. THE POWER RELAY WAS FOUND OPEN AND WAS REPLACED AND THE FUEL PRESSURE DROPPED WHILE THE VEHICLE WAS IN MOTION. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046356November 4, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE DRIVER PLACED THE KEY IN THE IGNITION AND VEHICLE WOULD NOT ENGAGE. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. MECHANIC NOTICED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046264November 3, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:IGNITION
VARIOUS PROBLEMS INVOLVING 2000 FORD FOCUS.*MR RECALL CAMPAIGN #02542 WAS ISSUED FOR THE VEHICLE IN REFERENCE TO DEFECTIVE BATTERY CABLES. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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