Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10618374August 2, 2014
POWER TRAIN
CVT AUTOMATIC TRANSMISSION SHUTTERS, KNOCKS, DELAYS THEN ACCELERATES. DIFFICULT TO PREDICT WHEN. SOMETIMES OK OTHER TIMES IT HESITATES UPON ACCELERATION. WHILE TURNING LEFT WAS ALMOST HIT BY ONCOMING TRAFFIC DUE TO THE UNPREDICTABLE SHUTTER AND DELAY. FORD DEALER SAYS TRANSMISSION IS NORMAL AND TO EXPECT THAT. THERE IS NO WAY THIS IS SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617595July 30, 2014
POWER TRAIN
UPON ACCELERATION, FROM STOP OR MOVING, THE VEHICLE SHAKES, JERKS, AND RATTLES VIOLENTLY. THE TRANSMISSION WILL GRIND AND WILL HESITATE TO ENGAGE. TRYING TO PULL OUT INTO MOVING TRAFFIC, I WAS ALMOST IN AN ACCIDENT MULTIPLE TIMES DUE TO THE ENGINE PROPERLY "REVVING UP" BUT THE TRANSMISSION FAILING TO EITHER ENGAGE, LATE TO ENGAGE, OR MISSING THE PROPER GEAR. ON EVEN SLIGHT INCLINES THE VEHICLE WILL ROLL BACKWARDS QUICKLY WHEN MOVING FOOT FROM BRAKE TO ACCELERATOR. TAKEN TO DEALERSHIP WHO CONFIRMED FAILURE OF CLUTCH AND SEALS BUT FORD DOES NOT HAVE AVAILABILITY ON PARTS. MULTIPLE DEALERSHIPS TOLD ME THIS PROBLEM IS IN EVERY 2013 FOCUS, AND READING ONLINE CONFIRMS THOUSANDS UPON THOUSANDS OF PEOPLE WITH THE SAME ISSUE. THIS IS CLEARLY A SAFETY ISSUE AND I'M NOW DRIVING A CAR WITH A CONFIRMED FAILURE ITEM THAT CANNOT BE REPLACED. DEALERSHIPS ALSO HAVE TOLD ME "THIS PROBLEM WILL BE PRESENT FOREVER" OR IS "NOT FIXABLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617324July 29, 2014
POWER TRAIN
VEHICLE SHUDDERS WHEN ACCELERATING FROM A STOP, AND ON SEVERAL OCCASIONS WHILE ACCELERATING THE TRANSMISSION SLIPS OUT OF GEAR (DRY TYPE AUTOMATIC TRANSMISSION) AND THERE IS NO CONTROL UNDER POWER. I HAVE TO COAST TO THE SIDE OF THE ROAD AND TURN OFF THE CAR AND RESTART IT AND HOPE THAT THE TRANSMISSION REENGAGES. . THIS HAS HAPPENED ON BOTH THE STREET AND HIGHWAY. ON THE HIGHWAY I HAVE TO CONTEND WITH THE POSSIBLE CHANCE OF BEING REAR ENDED BY A VEHICLE TRAVELING MUCH FASTER THAN ONE ON THE STREET. THIS HAS HAPPENED ON A REGULAR BASIS, AND THE DEALER HAS YET TO FIX THE PROBLEM. THIS PROBLEM HAS EXISTED AS LONG AS I HAVE OWNED THE CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617138July 29, 2014
VEHICLE SPEED CONTROL, SUSPENSION
SINCE I BOUGHT THE CAR IS BEEN HAVING A LOT OF ISSUES WITH CHANGING GEARS,I CALLED AND FORD SAID IT WAS NORMAL.BUT I HAD AN INCIDENT IT WAS VERY SCARY EVERY TIME YOU ARE IN TRAFFIC AND THE CAR COMES TO A COMPLETE STOP, IF YOU TRY TO ACCELERATE THE CAR IT GOES HARD AND FAST I ALMOST CRASHED THE PERSON RIGHT IN FRONT OF ME.THE OTHER INCIDENT I WAS IN A PARKING LOT AND HAD THE CAR ON REVERSE AND THE CAR ACTUALLY WENT FORWARD IT WAS VERY SCARY I WENT ONLY AND SEE MANY CUSTOMERS COMPLAINING ABOUT SIMILAR ISSUES I JUST DON'T UNDERSTAND WHY THEY ARE TAKING SO LONG TO ISSUE A RECALL ON THIS MODELS IS VERY DANGEROUS THEY NEED TO AVOID ANY FURTHER INCIDENTS I DON'T FEEL SAFE IN THIS CAR AND I DON'T WANT TO PUT SOMEONE ELSE IN DANGER TO FOR SOMETHING THAT COULD BE AVOIDED. I REALLY PRAY AND HOPE THAT THEY DO SOMETHING ABOUT IT NOW THESE CARS NEED TO BE OFF THE STREET NOW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616920July 28, 2014
ENGINE
I PURCHASED MY 2013 FOCUS TITANIUM, AUTO TRANSMISSION, IN SEPTEMBER 2013. AFTER A FEW DAYS, I NOTICED HESITATION/SHUDDERING, JERKING, AND GRINDING WHEN ACCELERATING FROM A STAND-STILL/"OFF THE LINE" AS WELL AS WHEN THE CAR WAS DOWNSHIFTING FROM HIGHER GEARS. I CALLED MY DEALER, NAZARETH FORD IN NAZARETH, PA, TO REPORT THE ISSUE. I WAS TOLD BY THE DEALER THAT THIS WAS "NORMAL" FOR THE TRANSMISSION, WHICH IS A "MANUAL AUTOMATIC" TRANSMISSION. I WAS SKEPTICAL, BUT I WAS ADVISED TO DRIVE 500 MILES AND SEE IF THE PROBLEM CORRECTED ITSELF. I WAS DISCOURAGED TO MAKE AN APPOINTMENT, SINCE THIS WAS SUPPOSED TO BE "NORMAL" AND I HAD NOT REACHED 500 MILES YET TO SEE IF IT WOULD IMPROVE. IT NEVER DID AND HAS ONLY GOTTEN WORSE. LAST WEEK AFTER ALMOST A YEAR AND 17,500 MILES WITH NO IMPROVEMENT, I WAS FED UP. I CALLED THE DEALER TO MAKE AN AN APPOINTMENT. THE DEALER KEPT THE CAR TWO DAYS AND REPORTED THAT THEY REPROGRAMMED THE TRANSMISSION. I PICKED THE CAR UP LAST SATURDAY AND AFTER 15 MINUTES OR LESS, THE ISSUES RETURNED. I CONTACTED THE DEALER AGAIN AND THE PERSON DID NOT RETURN MY PHONE CALL. I VISITED IN PERSON AND WAS ADVISED AGAIN THAT I SHOULD DRIVE ANOTHER 500 MILES SO THE REPROGRAM COULD TAKE EFFECT. THE DEALER COMMENTED THAT A NUMBER OF CUSTOMERS HAVE COME BACK FOR PREMATURE TRANSMISSION REPLACEMENTS, WHICH DID NOT LEAVE ME WITH A GREAT FEELING. THIS ISSUE HAS PROVED TO BE POTENTIALLY LIFE-THREATENING ON A NUMBER OF OCCASIONS, SUCH AS COMING TO A STOP AT THE END OF AN INTERSECTION, RED LIGHT, OR HIGHWAY RAMP BEFORE ACCELERATING BACK UP TO SPEED AND CLIMBING ANY SORT OF HILL. JERKING AND GRINDING PREVENTS THE CAR FROM ACCELERATING SMOOTHLY. WHILE I AM OTHERWISE HAPPY WITH THE FEATURES OF THE CAR, THIS IS A DEAL-BREAKER. WITH THE NUMBER OF MILES THAT I DRIVE, I AM SCARED THAT THIS IMPROPER FUNCTIONING WILL CAUSE A COLLISION IF LEFT UNRESOLVED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616620July 27, 2014
ENGINE
WHEN TURNING A CORNER AND ATTEMPTING TO ACCELERATE THE CARE SHUDDERED AND MADE LOUD NOISES. IT PROGRESSED TO SHUDDERING EVERY TIME I ACCELERATED...CLIMBING SMALL GRADE, CHANGING SPEED ZONES ETC. THIS IS AN AUTOMATIC CAR. I HAD IT INTO SHOP WHERE THEY CLEANED CLUTCHES AND THE PROBLEM PERSISTED AND NOW THERE WAS SHUDDERING WHEN I ATTEMPTED TO BACK DOWN A SMALL DRIVE WAY INCLINE. THE CAR CONTINUES TO SHUDDER AND MAKE NOISE. THE SERVICE DEPARTMENT TELLS ME THE CAR NEEDS TO LEARN MY DRIVING STYLE....BS. THIS IS EMBARRASSING AND FRUSTRATING NOT TO MENTION THAT I FEEL VERY UNSAFE DRIVING A CAR WITH TRANSMISSION PROBLEMS. I WAS TOLD TO DRIVE IT MORE, BUT I REFUSE TO DRIVE A BRAND NEW CAR WITH THESE ISSUES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616197July 25, 2014
ENGINE
I WAS STOPPED IN LINE AT A LIGHT. WHEN THE LIGHT CHANGED I PUSHED ON THE GAS AND THE CAR WOULD NOT MOVE- IT SOUNDED LIKE THE ENGINE WAS STUCK IN NEUTRAL. I SHUT THE CAR OFF AND RESTARTED IT AND THAT'S WHEN THE CHECK ENGINE LIGHT CAME ON. I WAS ALMOST REAR-ENDED SEVERAL TIMES AS THE CAR WOULD NOT MOVE. I HAD IT TOWED TO THE DEALER ONLY TO BE TOLD THAT THEY DIDN'T KNOW WHAT WAS WRONG-AFTER TWO DAYS I WAS TOLD IT WAS DUE TO AN UPDATE THAT NEEDED TO BE DONE TO THE ENGINE SOFTWARE AND THAT IT WAS NOT COVERED UNDER EITHER THE BASIC WARRANTY OR THE EXTENDED WARRANTY AND I WOULD HAVE TO PAY FOR THE REPAIR. I HAD THE SAME VEHICLE TO THE DEALER FOR A SOUND IN THE ENGINE ON 6/30 AND THEY COULDN'T FIND ANYTHING! I HAVE A FRIEND WHO HAD THE SAME ISSUE WHEN HIS CAR WAS A MONTH OLD AND THEY COVERED THE COST OF HIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616441July 25, 2014
POWER TRAIN
AT 15,583 MILES THE TRANSMISSION WAS SHIFTING VERY HARD AND AT RANDOM TIMES CHANGING GEARS. THE DEALER SAID THE DOUBLE CLUTCH TRANSMISSION HAD FAILED AND I HAD TO WAIT THREE WEEKS FOR THE DEALER TO REPLACE THE TRANSMISSION. THEY SAID THEY HAD SO MANY CARS AHEAD OF ME TO JUST DRIVE THE CAR AS THE TRANSMISSION HAD ALREADY FAILED AND IF IT STRANDED ME, THEY WOULD TOW THE CAR IN. THREE WEEKS LATER THE TRANSMISSION WAS REPLACED AND THE CONDITION WAS CORRECTED. NOW AT 26,400 MILES, DURING A VERY HOT DAY, THE CAR LUNGED WHEN ACCELERATING AND THEN LOSS POWER DURING AN ACCELERATION FROM A STOP. MULTIPLE TIMES THE CAR FOLLOWING BEHIND HAD TO 'PANIC STOP' OR WOULD HAVE REAR ENDED MY CAR. AFTER ABOUT 40 MILES OF DRIVING, THE 'CHECK ENGINE' LIGHT CAME ON. THE DEALER LOOKED AT THE CAR AND SAID THEY COULD NOT WORK ON THE CAR FOR AT LEAST A WEEK BUT READ THE ERROR CODES AND TURN OFF THE CHECK ENGINE LIGHT. I WAS INSTRUCTED TO DRIVE THE CAR UNTIL NEXT WEEK AS IT WAS SAFE TO DRIVE. AFTER EXPERIENCING THIS CONDITION, NO ONE WOULD THINK THIS CAR IS SAFE TO DRIVE. THEN I WAS TOLD THAT AFTER THEY CHECK OUT THE CAR, IF THE TRANSMISSION HAS FAILED AGAIN, IT WOULD TAKE AT LEAST THREE WEEKS FOR THEM TO GET A NEW ONE AND THEY WOULD NOT BE ABLE TO FIX IT ANY SOONER AS THEY HAVE SO MANY CARS AHEAD OF MINE THAT NEED NEW TRANSMISSIONS. FOR THE PAST FEW DAYS, THE AMBIENT TEMPERATURE HAS BEEN MUCH LOWER AND THE LUNGING HAS STOPPED. HOWEVER, THE TRANSMISSION EITHER SHIFTS PERFECT OR SHIFTS HARD AND IS AGAIN RANDOMLY CHANGING GEARS. THE IDLE IS ALSO BECOMING VERY ROUGH AND AFTER A STOP, STAYS AT 1200 RPMS AND TAKES ABOUT 10 SECONDS TO COME DOWN TO WHAT IS NORMAL ABOUT 700 RPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615887July 24, 2014
POWER TRAIN
COMPLAINED TO SERVICE WRITER WHEN I BROUGHT THE CAR IN WITH THE STUTTERING PROBLEM WHEN I START TO DRIVE. WAS TOLD THAT IT IS BECAUSE FORD HAD REDESIGNED A MANUAL TRANSMISSION TO MAKE IT AUTOMATIC TO INCREASE THE GAS MILEAGE. WAS TOLD TO BRING IT BACK IF GOT WORSE. IT HAS AND MUCH WORSE, NOW IT NOT ONLY SHUTTERS BUT IT HAS A KNOCKING SOUND. I NOTICED A BLACK RING AROUND THE AREA WHERE THE TWO PIECES ARE BOLTED TOGETHER. I HAVE TO DRIVE 24 MILES TO WORK EACH DAY ON THE INTERSTATE AND HAVE MAJOR CONCERNS ABOUT BEING STRANDED ON THE SIDE OF ROAD. I WAS TOLD THAT FORD HAD GOT IT'S ACT TOGETHER FINALLY AND DECIDED TO GET THE FOCUS SE. WORST MISTAKE I MADE. SHOULD HAVE BOUGHT THE KIA SOUL LIKE I PLANNED OR THE CHEVY CRUZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615547July 23, 2014
POWER TRAIN
MY CAR HAS A VERY LOUD RATTLING NOISE WHEN IT SHIFTS, TOOK TO DEALER,FLANDERS AND PATCH IN LEBANON NH ON 07/22/13 THEY LOOKED AT IT, AND SAID ITS THE TRANSMISSION, {SOME PART} ? WAS TOLD IT WAS THE NATURE OF THE BEAST, AND I WOULD HAVE TO LIVE WITH IT. WILL VERY LIKELY TRY MY HARDEST TO , TELL EVERY ONE NOT TO BUY THIS TYPE OF CAR,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615632July 23, 2014
ENGINE, ELECTRICAL SYSTEM
AS I WAS DRIVING THE CAR, AT LOW RPM'S THE CAR WOULD STUTTER AND STALL. IT IS MORE PRONOUNCED WITH THE AIR CONDITIONING ON. TOOK IT TO THE DEALER AND COULD FIND NOTHING WRONG WITH IT, I WAS TOLD THIS IS COMMON. ON MY WAY HOME FROM THE DEALER THE CAR STALLED LEAVING A GREEN TRAFFIC LIGHT AND I WAS ALMOST HIT IN THE REAR END. THE CAR FINALLY LITE A CHECK ENGINE LIGHT 3 WEEKS LATER. DEALER CHANGED AN O2 SENSOR AND 4 DAYS LATER IN JULY CAR WENT INTO "LIMP MODE" IN FIRST GEAR AS I WAS LEAVING A RESTAURANT. THE CAR HESITATED AND STALLED IN TRAFFIC, I WAS ALMOST HIT IN THE REAR OF THE CAR AGAIN. THE DEALER CLAIMS THAT THE AN ACTUATOR CONTROLLING THE RADIATOR VENTS IS BAD, BUT THIS SHOULD NO HAVE CAUSED THE CAR TO GO INTO LIMP MODE. FORD HAS A TSB FOR A WIRING HARNESS PROBLEM, THE NUMBER IS TSB 13-9-7 THAT EXPLAINS THE ISSUES OF STUTTERING AND STALLING, BUT UNLESS 2 CODES ARE READ ON THE COMPUTER THEY REFUSE TO FIX IT. THE PROBLEM IS WELL DOCUMENTED ON FORDFOCUSST.ORG WEBSITE. HUNDREDS, IF NOT THOUSANDS OF CARS HAVE THE SAME ISSUE. I BELIEVE THAT ONE DAY SOMEONE, IF NOT MANY PEOPLE, WILL BE SERIOUSLY HURT DUE TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615668July 23, 2014
POWER TRAIN
TRANSMISSION SLIPS AND WILL NOT ACCELERATE AT A STOP OR SLOW SPEED WILL NOT PROPERLY GO TO THE 1ST GEAR SPEED TRIES TO JERK AND STOP ALSO ROLLS BACK ON A SMALL INCLINE WHEN STOPPED ON A HILL FOR A RED LIGHT .MUST STEP ON GAS ALOT SO I DON'T ROLL BACKWARDS WHEN THE LIGHT TURNS GREEN. VERY BAD JERKING WHEN YOU TRY TO ACCELERATE INTO TRAFFIC ON HIGHWAY.I BOUGHT THE CAR BRAND NEW HAVE HAD THIS PROBLEM FORM THE VERY FIRST DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615780July 23, 2014
POWER TRAIN
I HAVE HAD MY 2013 FORD FOCUS SEVERAL TIMES IN THE DEALER, FOR TRANSMISSION PROBLEMS WITH THEIR DUAL CLUTCH TRANSMISSION INCLUDING EXCESSIVE NOISE DURING ACCELERATION, THE GEAR SHIFT AROUND ON THE STOP AND GO TRAFFIC EVEN WITH 5 MPH SPEED, HESITATION WHEN ATTEMPTING TO ACCELERATE INTO TRAFFIC, AND JERKY ACCELERATION, ESPECIALLY FROM 1ST TO 2ND GEAR. EVERY TIME THEY TOLD ME IT IS NORMAL, AND TOLD ME IF THE CAR ISN'T BREAK DOWN OR WITH AN ENGINE LIGHT ON, THEY CAN'T DO ANYTHING. I DO NOT FEEL SAFE DRIVING THE VEHICLE ANYMORE, ESPECIALLY IN HEAVY TRAFFIC AS I NEVER KNOW WHEN IT IS GOING TO FAIL TO ACCELERATE. FORD INSISTS THESE ISSUES ARE NORMAL, AND TELL ME I CAN WAIT UNTIL BEFORE MY WARRANTY EXPIRE TO COME BACK TO FIX (DON'T KNOW WHAT THAT MEAN?) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615369July 22, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE TRANSMISSION FAILED TO SHIFT INTO A HIGHER GEAR AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE CLUTCH FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615473July 21, 2014
POWER TRAIN
AUTOMATIC TRANSMISSION SHUTTERS, JERKS, LUNGES, SOMETIMES DANGEROUSLY FORWARD LIKE SOMEONE "POPPED THE CLUTCH". QUESTIONED DEALER AT PURCHASE AND WAS TOLD "BREAK IN". QUESTION DEALER PRIOR TO 10K SERVICE WAS TOLD "NORMAL". AT 10K SERVICE REQUESTED COMPUTER REPROGRAMMING AND UPDATES TO TRANSMISSION. WAS GIVEN AN "OFFICIAL FORD DESCRIPTION" DOCUMENT OF TRANSMISSION BASICALLY TOLD "NORMAL". TOOK CAR TO DIFFERENT DEALER FOR 20K SERVICE. TOLD THEM RE: SHUTTER, JERKING, AND LUNGING FORWARD. THEY FOUND CLUTCH OIL LEAK. REPLACED SEALS AND CLUTCH AND REPROGRAMMED COMPUTER. 2 WEEKS LATER CAR IS WORSE THEN BEFORE. SAME ISSUES BUT WORSE AND NOW A SLIGHT CLANKING/GRINDING SOUND AT LOWER SPEEDS DURING ACCELERATION AND HESITATION. WILL RETURN FOR SERVICE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615134July 21, 2014
POWER TRAIN
I HAVE HAD MY 2013 FORD FOCUS AT THE DEALER THREE TIMES NOW FOR TRANSMISSION PROBLEMS WITH THEIR DUAL CLUTCH TRANSMISSION INCLUDING EXCESSIVE NOISE DURING ACCELERATION, HESITATION WHEN ATTEMPTING TO ACCELERATE INTO TRAFFIC, AND JERKY ACCELERATION, ESPECIALLY FROM 1ST TO 2ND GEAR. THEY HAVE REPLACED THE CLUTCH AND REPROGRAMMED THE TRANSMISSION BUT THE PROBLEM HAS PERSISTED - THE NOISE AND HESITATION RETURNED WITHIN A DAY OF THE REPAIRS. I SIMPLY DO NOT FEEL SAFE DRIVING THE VEHICLE, ESPECIALLY IN HEAVY TRAFFIC AS I NEVER KNOW WHEN IT IS GOING TO FAIL TO ACCELERATE. FORD INSISTS THESE ISSUES ARE NORMAL, BUT I CAN'T IMAGINE A CAR THAT SOUNDS LIKE THIS AND FAILS TO SHIFT WHEN ACCELERATING INTO TRAFFIC IS "NORMAL". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614931July 21, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED SEVERAL TIMES AND THE ENGINE LIGHT REMAINED ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE SHIFTED OUT OF PARKED INDEPENDENTLY. THE DEALER ADVISED IT WAS NORMAL FOR THE VEHICLE TO ROLL OUT OF PARK ON ITS OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614749July 19, 2014
POWER TRAIN
TRANSMISSION IS GRINDING CAR IS SHIMMING ACTS AS IF IT WANTS TO STALL. I HAVE HAD IT TO BERT WOLF 2 TIMES THIS YEAR AND ITS STILL NOT FIXED. IM AFRAID CAR WILL STALL WHEN TURNING IN FRONT OF ONCOMING TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614656July 18, 2014
POWER TRAIN
TOOK DELIVERY OF A 2YR OLD CERTIFIED 2013 FORD FOCUS SE A WEEK AGO. WHEN ACCELERATING FROM A STOP THE CAR TRANSITION SLIPS SIMILAR TO A DRIVER LEARNING HOW TO DRIVE A MANUAL TRANSMISSION. WHEN ACCELERATING AND TURNING A CORNER THE CAR WITH STUDDED AND JUMP. I CALLED THE DEALERSHIP WHO TOLD ME THIS WAS PART OF THE DUAL CLUTCH DESIGN OF THE CAR. APPRECIATE THE OTHER POSTS TO VALIDATE THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611263July 17, 2014
POWER TRAIN
SHORTLY AFTER PURCHASING MY BRAND NEW 2013 FORD FOCUS I NOTICED AT ACCELERATION FROM A STOP THAT MY TRANSMISSION WAS "SLIPPING" (SHUDDERING, LURCHING INTO GEAR ETC.). I CONTACTED MY SALESMAN ABOUT THE ISSUE AND HE TOLD ME THAT MY CAR WAS "JUST BREAKING IN" AND IT WOULD GO AWAY. THIS PROBLEM DID NOT STOP AND EVENTUALLY GOT WORSE TO THE POINT THAT I CALLED MY DEALERSHIP'S SERVICE DEPARTMENT ON MY OWN TO COMPLAIN. I WAS TOLD TO BRING MY CAR IN; THEY WERE GOING TO USE A "SPECIAL" CLEANING SOLUTION ON THE CLUTCHES IN THE TRANSMISSION TO FIX THE PROBLEM. IF THAT DID NOT WORK THEN THEY WOULD REPLACE THE CLUTCHES ALTOGETHER. NEEDLESS TO SAY THE CLUTCHES WERE REPLACED. THIS OCCURRED AT THE END OF JUNE OF THIS YEAR (2014); HERE IT IS NOT EVEN A MONTH LATER AND MY CAR IS HAVING THE SAME ISSUE. ALSO DURING THIS TIME PERIOD MY CAR WILL OCCASIONALLY ROLL BACKWARDS ON AN INCLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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