Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10047720November 28, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE LIGHT CAME ON AND TANK INDICATED EMPTY EVEN THOUGH TANK HAD JUST BEEN FILLED. DEALER CHECKED SYSTEM AND FOUND NO FUEL SYSTEM PROBLEM BUT SAID THE PROBLEM WAS CAUSED BY LEAVING THE KEY ON (LISTENING TO RADIO) WHILE FILLING THE TANK. WITHIN 1 WEEK OF DEALER VISIT THE SAME PROBLEM REOCCURRED AT LEAST 10 TIMES. HOWEVER, KEY HAS BEEN IN OFF POSITION DURING REFUELING. DEALER HAS NOT BEEN NOTIFIED OF LATEST INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047734November 28, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR STALLED FORD FOCUS AND FUEL PUMP REPLACED. SIX MONTHS LATER SMELLED LEAKING FUEL AND PUMP AGAIN WAS REPLACED. THIS AN EXTREME SAFETY HAZARD THAT NEEDS TO BE ADDRESSED ,IT HASN'T BEEN TAKEN CARE OF. WE WERE INFORMED WE WEREN'T PART OF THE EXTENDED COVERAGE PROGRAM(03N01) AS OUR VIN. NUMBER WASN'T INCLUDED. EVEN THOUGH OUR CAR WAS MANUFACTURED IN THE WAYNE ASS. PLANT AND IS A 2000 FOCUS AND HAS HAD IT FUEL PUMP REPAIRED TWICE ALREADY. WHO'S SIDE ARE YOU ON?OUR SAFETY SHOULD BE YOUR FIRST CONCERN. DO WE HAVE TO WAIT TILL THERE IS A SERIOUS INJURY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047367November 22, 2003
SUSPENSION:REAR:AXLE:SPINDLE, SERVICE BRAKES, HYDRAULIC
MY 2000 FORD FOCUS KONA EDITION HAS BEEN SUBJECT OF AT LEAST FIVE RECALLS AND OTHER NUMEROUS PROBLEMS THAT HAVE REQUIRED ME TO TAKE THE CAR IN TO BE REPAIRED. I WAS ALSO SOLD THIS CAR WAY ABOVE STICKER PRICE AND CURRENTLY THIS FORD FOCUS IS WORTH 5000 DOLLARS YET I STILL OWE 11,000. I AM NOW HAVING PROBLEMS WITH THE BRAKES AND THE REAR AXLE, THAT I WILL ONCE AGAIN HAVE TO TAKE MY CAR IN TO GET REPAIRED. ALL OF THE INCIDENTS HAVE TAKEN PLACE BETWEEN THE YEARS OF NOVEMBER 2001 (WHEN I BOUGHT THE CAR) AND THE PRESENT DATE OF NOVEMBER 2003... BUT THE PROBLEMS ARE STILL ONGOING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048460November 21, 2003
AIR BAGS
THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DUAL AIRBAGS DEPLOYED, HOWEVER DUE TO IMPACT WITH THE AIR BAGS THE DRIVER DIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM CONSUMER STATE THAT THE DRIVER OF THE VEHICLE WHICH WAS HIS MOTHER IN LAW HAD A HEART CONDITION WHICH MAY HAVE CAUSED THE DRIVER TO PASS OUT AND HUNCH OVER THE STEERING WHEEL WHILE DRIVING. THE DRIVER WAS NOT WEARING A SEAT BELT. THE DRIVER VEERED INTO THE OPPOSITE LANE AND RAN INTO A PARKED CAR. AN EYE WITNESS SAW THE DRIVER HUNCHED OVER THE WHEEL PRIOR TO THE CRASH. THE AIR BAGS DEPLOYED INTO THE CHEST OF THE DRIVER RESULTING IN BLUNT FORCE CHEST INJURIES TO THE CHEST AND SUBSEQUENTLY DIED OF INTERNAL BLEEDING. THE DRIVER DID NOT HAVE ANY BROKEN BONES. CW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10047308November 21, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
MY 2000 FORD FOCUS ENGINE SOMETIMES STALLS OR HESITATES DURING ACCELERATION WHEN MY FUEL TANK IS ABOUT ONE-QUARTER FULL. IT BEHAVES LIKE IT'S OUT OF GAS, BUT I KNOW IT'S NOT. IT HAS HAPPENED MORE THAN 20 TIMES SINCE I PURCHASED THE VEHICLE NEW. TO THE POINT WHERE I NEVER ALLOW MY TANK TO GET NEAR THE 1/4 FULL MARK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047341November 21, 2003
ELECTRICAL SYSTEM:IGNITION
LAST WEEKEND AFTER I PARKED MY CAR I FORGOT TO LOCK THE DOORS AFTER HALF HOUR I WENT OUT AGAIN AND I COULD NOT EVEN PUT THE KEY INTO IGNITION I CALLED FORD DEALER AND THEY TOLD ME THAT I SHOULD TRY TO MOVE THE STEERING WHEEL, SO I TRIED MANY TIMES, FINALLY THE KEY WENT IN BUT IT COULD NOT TURN THE KEY TO START THE CAR, NOTHING MOVES , NO EVEN THE GEARSHIFT TO SHIFT TO NEUTRAL AND MOVE THE VEHICLE, SO I WENT TO THE DEALER AND THEY TOLD ME IT'S A VEHICLE DEFECT AND ALSO THEY TOLD ME THEY DID HAVE 2 MORE CASES SAME AS MINE. SO I ASKED THEM WHAT I CAN DO... THEY SAID I HAVE TO TOWED THE CAR THERE AND TO CHECK AND FIX IT IS AROUND 400 DOLLARS. MY COMPLAIN IS BECAUSE I THINK IS VERY DANGEROUS FOR A WOMAN TO HAVE THIS KIND OF PROBLEM. THE SYSTEMS IN THEIR CARS BECAUSE IF YOU ARE ALONE AND YOU LEAVE YOUR VEHICLE IN A PARKING LOT SAID AT NIGHT AND YOU COMEBACK WHAT YOU ARE GOING TO DO IF IT IS COMPLETE LOCK? YOU CAN BE RAPED IF YOU ARE ALONE LATE IN A DARK SPOT OR ANYTHING CAN HAPPEN TO YOU... NOW IF FORD KNOWS THIS KIND THE CARS HAVE THIS PROBLEM WHY THEY DO NOT DO SOMETHING ABOUT IT ? THEY CAN RECALL THE CARS. PLEASE HELP ME BECAUSE I THINK IS NOT FEAR I HAVE TO PAY 400 DOLLAR FOR A CAR DEFECT AND ALSO BECAUSE MY WARRANTY IS OVER. THANK YOU SO MUCH FOR HELP. SAMANTHA VIDAL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047348November 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2000 FORD FOCUS SEDAN. I HAVE EXPERIENCED THE "STALLING" PROBLEM THAT SEEMS TO BE SO RAMPANT WITH ALL FOCUSES. MINE BEGAN TO STALL AT WHEN AT A FULL STOP. I TOOK IT INTO THE DEALERSHIP AND THEY SAID THERE WAS A NEWLY DESIGNED HEAD TO FIX THE PROBLEM. BUT IT WAS OUT OF WARRANTY BY LESS THAN A MONTH. EVEN THOUGH THEY KNOW IT'S THEIR FAULT, SINCE THERE IS NOT A RECALL ON THE NEW HEAD, I HAVE TO PAY OVER $2000 IN REPAIR COSTS! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048430November 20, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHEN HIS WIFE STARTED THE VEHICLE AND PUT IT INTO DRIVE, IT SUDDENLY ACCELERATED. CONSUMER STATES THAT HIS WIFE WAS ABLE TO APPLY THE BREAKS AND THE VEHICLE STOPPED, BUT IT WAS SCARY. CONSUMER ALSO STATED THAT THE VEHICLE RUNS HOT. HE SAYS THAT HE HAS HAD THE HEADS AND THERMOSTAT REPLACED,. HE HAS ALSO HAD THE RADIATOR FLUSHED, BUT THE VEHICLE CONTINUES TO RUN HOT. HE STATES THE MECHANIC CAN NOT FIND OUT WHY, AND THE VEHICLE STILL HAS THE PROBLEM. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047204November 19, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKED, WAS UNABLE TO INSERT KEY, AFTER HOUR OF TRIAL. KEY FINALLY GOT INTO THE IGNITION, BUT COULD NOT TURN TO ANY DIRECTION. HAD TO TOW VEHICLE TO DEALERSHIP, LET DEALERSHIP FIX IT. TOTAL COST WAS OVER $450. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047099November 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2000 FORD FOCUS 2000 SE 4 DR SEDAN. IT WAS BOUGHT AS NEW CAR 11/1999 AND CURRENTLY HAS 39500 CAREFULLY DRIVEN MILES. EARLIER THIS AUTUMN AN AMBER DASHBOARD WARNING LIGHT CAME ON AS I WAS DRIVING. AT FIRST OPPORTUNITY TO DECODE ITS MEANING FROM VEHICLE'S MANUAL, I LEARNED IT WAS THE 'AUTOMATIC TRANSAXLE/COOLING' WARNING LIGHT ON ZTEC EQUIPPED MODELS (LIKE MINE). I TOOK IT TO LINCOLN MERCURY DEAL (WHERE I HAVE HAD MY FOCUS REPAIRED OFTEN): 'BARON LINCOLN MERCURY' IN FLUSHING, NEW YORK WHERE THEY PERFORMED A COMPUTERIZED CHECK OF SYMPTOMS. I WAS TOLD SERVICE WRITER THERE WERE 'CODES' WHICH INDICATED SOLENOID AND GEAR RATIO PROBLEMS IN 2ND AND 4TH. I WASN'T SURE WHAT ALL THAT MEANT BUT SEEMED LIKE GOOD IDEA TO TAKE ADVICE AND SCHEDULE ANOTHER MORE DETAILED INSPECTION FOR POSSIBLE REPAIRS; THE EARLIEST OPPORTUNITY WAS AROUND 10 DAYS FROM THAT DAY AND I TOOK IT. I SHOULD MENTION THAT THE LIGHT HAD NOT CONTINUED TO REMAIN 'ON' FOLLOWING THE 1ST TIME. I TOOK MY CAR TO BARON ON A SATURDAY MORNING AND ON MONDAY FOLLOWING IT, I SAW SAME LIGHT TO COME 'ON. THAT DAY I CALLED LOCAL AAMCO DEALER AND AGREED TO HAVE CAR LOOKED AT THERE THE NEXT MORNING WHERE THEIR COMPUTER FOUND SAME THING. I AGREED TO LET AAMCO OPEN UP TRANSMISSION FOR DIAGNOSTIC WORK-UP AND THAT AFTERNOON WAS TOLD THAT NEEDED REPAIRS TOTALLING APPROXIMATELY $2700. I AGREED TO LET AAMCO PERFORM WORK AFTER HAVING FIRST CONTACTED THE SAME SERVICE WRITER AT BARON LINCOLN-MERCURY WHO INFORMED ME THAT THEY VERY SELDOM DID TRANSMISSION WORK AND THAT IF THEY DID IT'D COST AROUND $2700. SINCE AAMCO'S SPECIALTY IS TRANSMISSIONS, IT MADE SENSE TO PROCEED. I AM A TWO TIME FORD CUSTOMER ('96 AND '2000) AND WON'T PERMIT THE IDEA OF BUYING ANOTHER TO CROSS MY MIND. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047047November 17, 2003
EQUIPMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:IGNITION, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
HI, I OWN A 2000 FORD FOCUS AND IT HAS BEEN NOTHING BUT TROUBLE. I PURCHASED THE CAR BRAND NEW IN 2000 AND HAVE HAD IT IN THE SHOP SO MANY TIMES. I HAVE HAD MY REAR PASSENGER SIDE WINDOW MECHANISM REPLACED BY FORD, THEN PERSONALLY REPLACED THE DRIVER FRONT WINDOW MECHANISM AND THE DRIVER BACK MECHANISM DUE TO CABLE BREAKS. I HAVE HAD IT IN WITH THE RADIO 3 TIMES AND IT STILL DOES NOT WORK CORRECTLY. I HAVE HAD TO HAVE THE BRAKES REPLACED, THE IGNITION BLOCK REPLACED, THE STRUTS AND SHOCKS. THE TRUNK RELEASE HAS NEVER WORKED. NOW IT KEEPS BREAKING DOWN ON ME IF I DRIVE FOR MORE THAN 1 HOUR NON STOP. THIS WEEKEND I WENT TO SAN ANTONIO FROM CORPUS, IT DIED ON THE HIGHWAY 3 TIMES GOING TO SA AND COMING HOME 4 TIMES & HOW SAFE IS THAT! FORD SAID THEY CANNOT DO ANYTHING FOR ME UNLESS IT IS MESSING UP WHEN I BRING IT IN WHILE IT IS ACTING UP, HOWEVER IT ALWAYS HAPPENS WHEN I AM AWAY FROM TOWN. THEY TOLD ME THAT IF THEY HOOK IT UP TO THE MACHINE IT WILL NOT TELL THEM ANYTHING. ALSO, ON SEVERAL OCCASIONS MY ACCELERATOR HAS STUCK AND I CANNOT BRAKE, I HAVE TO PUT THE CAR IN NEUTRAL AND PRESS ON THE BRAKE HARD WHILE THE RPM'S ARE STILL REVVING AND PULL THE EMERGENCY BRAKE, THE FIRST TIME THIS HAPPENED I WAS PULLING INTO A PARKING SPOT AND WENT OVER THE YELLOW DIVIDER. IS THERE ANYTHING I CAN DO? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046961November 15, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2000 FORD FOCUS, WHICH MY 17 YEAR OLD SON DRIVES. TODAY I GOT A CALL FROM HIM SAYING HE WAS STRANDED AT A FRIENDS HOUSE. THE PROBLEM, HE COULD NOT GET HIS KEY TO GO ALL THE WAY INTO THE IGNITION SWITCH. I DROVE OUT TO WHERE HE WAS AND FOUND THE KEY WOULD NOT GO ALL THE WAY IN, IT ACTS LIKE IT IS THE WRONG KEY FOR THAT SWITCH. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046933November 14, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
AFTER PARKING AT MY HOME I COULD NOT GET THE KEY BACK IN THE IGNITION. I HAD TO HAVE THE CAR TOWED TO THE DEALER FOR THE IGNITION TO BE REPLACED. I WAS TOLD ON THE PHONE THAT THIS IS A COMMON PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046954November 14, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I NOTICED THE DOORS SQUEAKING SOON AFTER I PURCHASED THE CAR. THE NOISE BECAME PROGRESSIVELY WORSE OVER THE NEXT YEAR. THE DEALERSHIP BRUSHED OFF MY QUESTIONS TELLING ME THE DOORS JUST NEEDED GREASE. NOW THAT THE WARRANTY IS UP THEY TELL ME IT WILL COST $405.00 FOR THEM TO FIX. THE DOORS HAVE NOT SQUEAKED FOR OVER A YEAR, NOW THEY DON'T LOCK AND BOTH REAR DOORS FLY OPEN WHEN I TAKE A CORNER SO I KEEP THEM TIED SHUT WITH BUNGEE CORDS AND ROPES. ALL THE JUNK I USED TO KEEP IN THE BACK SEAT IS NOW GONE, IT FLEW OUT OF THE CAR WHILE I WAS GETTING ON THE HIGHWAY. THANK GOD I DIDN'T HAVE PASSENGERS. I HAVE HAD TROUBLE WITH THE GAS GAUGE SINCE I BOUGHT THE CAR, AND THE IGNITION LOCKED AND HAD TO BE REPLACED. THE TOW TRUCK DRIVER KNEW WHAT KIND OF CAR I HAD BEFORE I TOLD HIM-HE SAID THEY PICK UP A FEW FORD FOCUS'S EVERY WEEK DUE TO THE IGNITION PROBLEMS. I HAVE ALSO GONE THROUGH BRAKES AND TIRES AT AN ALARMING RATE. THE ACCUMULATION OF BRAKE DUST ON THE FRONT PANELS IS UNREAL ALL I DO NOW IS WASH THIS CAR AND WRITE CHECKS TO PAY FOR REPAIRS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046852November 13, 2003
TIRES, ELECTRICAL SYSTEM:IGNITION:SWITCH, SERVICE BRAKES, HYDRAULIC
I HAVE REPLACED THE IGNITION SWITCH 3 TIMES IN LEAST THAT 2 YEARS AND TWICE IN THREE MONTHS. THE DEALERSHIP TELLS ME TO CALL FORD AND FORD TELLS ME IT A DEALERSHIP'S PROBLEM CALL THEM THE OLD RUN AROUND. I ALSO HAVE REPLACE ALL FOUR BRAKES AND TIRES WITH ONLY 25000 MILES ON THE CAR AND THEY STILL SQUEEZE AND GRIND WHEN APPLYING THE BRAKE. I BROUGHT THE CAR USED SO I DO NOT KNOW IF ANYTHING WAS REPLACE BEFORE I PURCHASED IT LOVELY VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046857November 13, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MERGING ON TO THE EXPRESS WAY, MY 2000 FORD FOCUS HAD A SUDDEN LOSS OF POWER AND I WAS ALMOST HIT BY A SEMI, SINCE WHERE I WAS DRIVING WAS SURROUNDED BY CONCRETE BARRIERS. I LATER FOUND THAT THIS IS A FUEL PUMP PROBLEM THAT IS A COMMON PROBLEM FOR FOCUS OWNERS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046854November 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES/ROTORS/PAD HAVE WORN AND/OR MALFUNCTIONED MORE THAN THREE TIMES IN THE TWO YEARS I HAVE HAD THIS CAR. THE FIRST TIME WAS WITHIN TWO MONTHS OF OWNERSHIP, DEALER REPAIRED, BUT ONLY AFTER PRESSING THE POINT. HAD TO REPLACE THE ABOVE TWICE ALREADY. ONE TIME BRAKES FAILED AS MY WIFE DROVE MY CHILDREN AND NEARLY RESULTED IN A SERIOUS ACCIDENT. BRAKE PROBLEMS HAPPENING YET AGAIN. WHY IS THIS NOT A RECALLED ISSUE? I AM OUT HUNDREDS OF DOLLARS FOR THIS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046873November 13, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION WOULD NOT TURN SO KEY IS STUCK INSIDE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048154November 12, 2003
STEERING
VARIOUS PROBLEMS WITH 2000 FORD FOCUS.*MR WHILE DRIVING THE STEERING WHEEL ALMOST CAME OFF IN THE DRIVER'S HAND. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REFUSED TO GIVE THE CONSUMER A LOANER WHILE THE VEHICLE WAS BEING REPAIRED. *NLM THE STEERING WHEEL SEPARATED FROM THE STEERING COLUMN DUE TO A BOLT BREAKING WHEN THE VEHICLE WAS MAKING A LEFT TURN AT APPROX. 25 MPH. *MJJ *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046752November 12, 2003
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
IGNITION LOCKED UP. THIS IS THE SECOND INCIDENT IN 2.5 YEARS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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