Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#749667August 2, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER I STARTED THE CAR I TURNED ON THE AC UNIT. MINUTES LATER AS I TURNED A CORNER I NOTICED SMOKE COMING FROM UNDER THE HOOD, NEAR THE DEFROSTER AREA. I PULLED THE CAR TO THE SIDE OF THE ROAD GOT OUT AND CALLED THE POLICE. THE SMOKE GOT THICKER AND THEN A FIRE STARTED UNDER THE HOOD. I FIRST NOTICED IT AS IT ENTERED THE VEHICLE VIA THE PASSENGER SIDE A/C VENT. FIRE DEPARTMENT SPENT ABOUT 25 MIN TO PUT OUT FIRE. CAR WAS TOTAL LOSS, NOTIFIED INSUR AND DEALER. INSUR TO PAY LEASE BALANCE. LITTLE TO NO RESPONSE FROM FORD. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#749455July 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
I OWN A 2001 FORD FOCUS AUTOMATIC TRANSMISSION. I WAS PARKED ON A FLAT SURFACE, WHEN SOMEONE BACKED UP INTO MY CAR, THEY ONLY MOVED 3 FEET DIDN'T DO ANY DAMAGE TO TEH BUMPBER, BUT FROM THAT SLIGHT HIT IT SENT MY CAR FREE WHEELING IN PARK 175 FEET, ACROSS A ROAD, AND SLAMMING INTO 3 TREES TOTALLING OUT THE REAR OF THE CAR. LUCKILY NO ONE WAS HURT NOR IN THE CAR AT THE TIME FO THIS ACCIDENT. WHEN I GOT INTO MY CAR I EXPECTED TO SEE THE GEER SHIFTER BROKEN BUT IT WASN'T IT STILL WORKED. MY CAR WAS THE WAY I LEFT IT JUST 175 FEET DOWN TEH ROAD. THIS IS NOT RIGHT! TWO OF TEH MAIN SAFETY FEATURE FAILED ON THIS CAR. FORD SENT OUT AN INVESTIGARTOR WHO LOOKED OVER THE CAR, PUSHED ON THE CAR WITH THEIR HANDS, BUT NEVER TOOK THE TRANSMISSION APRT TO SEE IF THERE WAS ANY DAMAGE. NOW FORD SAID THERE IS NOTHING WRONG WITH MY CAR AND IT IS PERFECTLY SAFE. I AM VERY UNHAPPY, I AM STUCH WITH A CAR I DON'T WANT ANY MORE, DONT TRUST, AND NOW BECUASE OF THE DAMAGE UNABLE TO TRADE IN. I HAVE ONLY OWNED THIS CAR SINCE OCT OF 2000. I FEEL THAT THIS IS A MAJOR DEFECT IN THE CAR AND FORD IS JUST TRYING TO COVER IT UP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748923July 22, 2001
TIRES:SIDEWALL
THIS INCIDENT OCCURRED IN CANADA. I HAVE A CANADIAN ADDRESS. THE PROVINCE IS ONTARIO AND THE POSTAL CODE IS N8T 2J2. THE CAR WAS RENTED FROM ENTERPRISE RENT A CAR. TIRE PRESSURE WAS CORRECTLY SET. AMBIENT OUTSIDE TEMPERATURE WAS 30 CELCIUS. ENTIRE SIDEWALL OF TIRE SEPARATED. PHOTO OF TIRE WILL BE AVAILABLE UPON REQUEST.*AK (TIRESIZE: P185/65R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748800July 20, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THERE IS NO WAY TO SECURE THE HATCH WHEN TRANSPORTING LONG ITEMS & THUS EXHAUST FUMES ARE SUCKED BACK INTO THE PASSENGER COMPARTMENT. THE MANUFACTURER DOES NOT RECOMMEND DRILLING A HOLE FOR THE HOOK ON A BUNGEE CHORD TO HOLD THE HATCH DOWN & REDUCE FUMES ENTERING THE PASSENGER COMPARTMENT. THE MANUFACTURER INDICATED THE DRILLING OF A HOLE FOR A HOOK MAY INVALIDATE THE WARRANTY. THIS, I FEEL, IS A HEALTH & SAFETY CONCERN SINCE IT IS COMMON FOR ME TO SEE HATCH VEHICLE TRANSPORTING COMMON HOUSEHOLD ITEMS, LIKE 2 X 4'S FROM THE LOCAL HOME CENTER & OTHER ITEMS AS WELL. THE HATCH REMAINS COMPLETEWLY OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893041July 17, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING 60MPH AT NIGHT LOST ALL POWER. CURRENTLY, VEHICLE ACTS AS THOUGH IT IS OUT OF GAS.VEHICLE WILL JUST STOP RUNNING WITH NO PRIOR WARNING. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893059July 17, 2001
UNKNOWN OR OTHER
ELECTRICAL DOOR OPENER WILL NOT OPERATE WHILE VEHICLE IS STILL RUNNING. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748449July 14, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR WAS PARKED, TRANSMISSION WAS IN "PARK" KEYS OUT OF CAR. A CAR BACKED INTO MY PARKED CAR HITTING THE FRONT BUMPER. MY CAR WAS ONLY 3 FEET FROM THE REAR OF THE CAR THAT HIT ME AND THE BACKING CAR BACKED UP SLOWLY AND ONLY CAUSING A SMALL SCRACH ON THE BUMPER. AFTER THE 2 CARS BUMPED, MY CAR BEGAN TO ROLL AND CONTINUED TO ROLL DOWN A SLOW GRADE AND PICKED UP SPEED. THE DRIVER OF THE OTHER CAR ATEMPTED TO STOP MY CAR BUT WAS NOT ABLE TO GET IN SENCE THE DOORS WERE LOCKED. HE ALSO ATEMPTED TO GET THE FRONT TIRES TO TURN AND COULD NOT. MY CAR THEN STRUCK A STAND OF TREES DISTORYING THE REAR END. MY CAR ROLLED OVER 120 FEET FROM THE SPOT IT WAS PARKED IN. WHEN I GOT INTO MY CAR, I CHECKED THE SHIFTER TO SEE IF IT HAD BEEN MOVED OUT OF "PARK" IT WAS STILL IN "PARK" AND I SHOOK IT TO MAKE SURE IT WAS. I THEN STARTED THE CAR WITH OUT ANY PROBLEM AND MOVED IT BACK TO WERE IT WAS PARKED. THE CAR DROVE AND ACTED FINE, I EVEN HAD 2 OTHER PEOPLE ROCK THE CAR TO SEE IF WE COULD GET IT TO JUMP OUT OF GEAR AND IT WOULD NOT. I THEN CALLED A FORD DEAL WHERE I WAS TOLD "THATS NOT A PROBLEM, IF YOUR CAR GETS HIT IT CAN JUMP OUT OF PARK". BEING A POLICE OFFICER MY SELF FOR OVER 18 YEARS AND IN THAT TIME WITH ALL THE ACCDENTS I HAVE SEE I HAVE YET TO SEE ONE WHERE A CAR WITH A AUTOMATIC TRANSMISSION WAS HIT AND CAUSE IT TO COME OUT OF "PARK" EVEN WHEN IT WAS HIT AT OVER 50 MILES AN HOUR. MY CAR WAS HIT AT LESS THAN 1 MILE AN HOUR AND IT JUMPS OUT OF GEAR? BUT I REALLY CAN'T SAY IT JUMPED OUT OF GEAR SENCE IT WAS STILL IN PARK THE HOLE TIME IT WAS ROLLING DOWN HILL AND WAS FOUND IN "PARK" AFTER IT CAME TO A STOP. THIS IS A MAJOR SAFETY PROBLEM AND I THANK GOD MY CAR WAS NOT PARKED WHERE IT COULD OF ROLLED OUT INTO A MAJOR INTERSECTION AND CAUSE THE DEATH OF ONE OF MINE OR SOMEONE ELSES FAMILY MEMBER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892617July 12, 2001
SUSPENSION:FRONT
A CLUNKING WHEN APPLYING ACCELERATOR PEDAL FROM A STOP POSITION AND A GRINDING WHEN APPLYING BRAKES AT HIGHWAY SPEED. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892291July 10, 2001
PARKING BRAKE:CONVENTIONAL
EMERGENCY BRAKE WILL NOT WORK, BUTTON ON HANDLE STAYS IN, DOES NOT ENGAGE BRAKE. FIRST DEALER SIMPLY POPPED BUTTON OUT. THIS DID NOT REMEDY PROBLEM, IT HAPPENED AGAIN AFTER THAT. CONSUMER HAS APPOINTMENT WITH ANOTHER DEALER AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892376July 10, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
ENGINE FLOODS AND STALLS AT IDLE OR IN MOTION. EMISSIONS LIGHT COMES ON WEN IT STALLS. OWNERS MANUAL STATES IF EMISSION LIGHT COMES ON, IT INDICATES THAT CATALYTIC CONVERTER IS HOT AND CAN CAUSE A FIRE. VEHICLE DOESN'T START BACK UP ONCE IT STALLS, IT HAS TO BE TOWED. THERE IS A GASOLINE SMELL BEFORE IT STALLS. DEALER HAS TRIED TO REMEDY PROBLEM 6 TIMES. DEALER HAS ACKNOWLEDGED OF OTHER VEHICLES WITH SAME PROBLEM. DEALER REMOVED FUEL PUMP DRAINED IT AND CLEANED IT. DEALER HOOKED A COMPUTER TO VEHICLE SO CODE WOULD SHOW HOW TO REPAIR IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892393July 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING AT HIGHWAY SPEEDS VEHICLE WOULD SUDDENLY STALL OUT FOR NO REASON IN THE MIDDLE OF TRAFFIC. PROBLEM OF STALLING COULD HAPPEN WHILE AT A STOP LIGHT OR SIGN. WHENEVER TRYING TO RESTART VEHCLE, IT WOULD BE FLOODED. NOT ABLE TO RESTART AFTER 24 HRS. LATER, PROBLEM WAS INTERMITTENT. VEHICLE HAS BEEN TOWED 7 TIMES AFTER STALLING. AT DEALERSHIP MECHANIC COULD NOT LOCATE CAUSE OF STALLING. WAS EVEN TEST DRIVEN, BUT STALLING DID NOT OCCUR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892007July 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN:AXLE ASSEMBLY
SOME OF THE BRAKE COMPONENTS ARE COVERED IN RUST, DEALER STATED THAT THIS IS A COMMON PROBLEM DUE TO A PROTECTANT NOT BEING USED DURING MANUFACTURING, RUST IS VERY SEVERE AND ALXES ARE BEGINNING TO RUST, CONSUMER IS VERY CONCERNED, DEALER WILL NOT MAKE REPAIRS UNLESS CONSUMER PAYS FOR COSTS OR UNTIL A RECALL IS ISSUED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747695July 2, 2001
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DRIPPING FROM PASS. SIDE HEAT VENT DURING A/C USE OR RAIN, SEVERE RATTLING FROM TRANSMISSION DURING ACCELERATION OR AT IDLE WITH CLUTCH OUT, WHEN CLUTCH IS PRESSED THE NOISE GOES AWAY, FRONT END OUT OF ALIGNMENT, PULLS TO THE RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891602June 28, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN ATTEMPTING TO START VEHICLE, THE KEY WILL STICK IN IGNITION AND WILL NOT START VEHICLE. DEALERSHIP HAS EXAMINED VEHICLE THREE TIMES, AND FAILED TO REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891228June 26, 2001
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 2001, FORD FOCUS. P195/60R15 SIZE. TREAD ON ALL FOUR TIRES HAS STARTED TO SEPARATE FROM BASE OF TIRES. FORD DEALER HAS INSPECTED TIRES. *AK CONSUMER HAD ALL FOUR TIRES REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747329June 24, 2001
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I HAVE TRIED TO HAVE THIS PROBLEM FIXED BUT COMMUNITY FORD SAYS THAT IT DOES NOT CAUSE A PROBLEM. UNLESS IT IS HITTING SOMETHING OR SCRAPING SOMETHING . NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890363June 14, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING AT APPROXIMATELY 10 MPH VEHICLE WENT OVER A BUMP AND BOTH FRONTAL AIR BAGS DEPLOYED, CAUSING DAMAGE TO INTERIOR OF VEHICLE. WINDSHIELD WAS SHATTERED, AND REARVIEW MIRROR DESTROYED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#746810June 13, 2001
TIRES
I DROVE THE CAR TO WORK AND PARKED IT. IT WAS PARKEDFOR 6 HOURS. WHEN I LEFT WORK TO START THE CAR IT WOULDNOT START. THERE WAS NO NOISE NOTHING. I WAITED A FEW MINUTES AND TRIED AGAIN. NOTHING. I THEN PHONED THE ROAD SIDE DSERVICE. WHEN THEY ARRIVED IT SATARTED. THE CAR WAS TAKEN TO QUIRK FORD VIA THE ROAD SIDE DSERVICE. THAEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE CAR. THE SAME CONDITION HAS OCCURED 4 MORE TIMES. THE SECOND TIME WAS THE DAY I TOOK IT INFOR THE 6,000 MILE CHECK-UP. IT ACTUALLY WOULD NOT START FOR THE TECHNICIAN. THE NEXT DAY I WAS TOLD THEY HAD TO PROGRAM THE THE PPATS KEYS WITH THE NGS SYSTEM. THAT WAS ON MAY 30,01. ON JUNE 10 IN OUR DRIVEWAY IT OCCURRED. IT FINALLY STARTED AFTER MULTIPLE TIRES AND PUSHING AND FIDGETING THE KEY IN THE IGNITION. THEN ON JUNE 13 IT HAPPENED TWICE, ONCE IN THE MORNING AND ONCE IN THE EVENING. AGAIN THE SAME ORDEAL FIDDLE, PUSH, SHOVE, TRY NOT TO THINK YOU ARE STRANDED. I AM CALLING QUIRK FORD TOMORROW AM AND WILL ALSO REPORT TO THIS TO FORD MAIN HEADQUARTERS. DO I HAVE ANY RECOURSE? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746709June 12, 2001
AIR BAGS:FRONTAL
THE DRIVER SIDE SEATBELT WON'T DEPLOY AND REMAINED IN THE FIXED POSITION. MY GIRLFRIEND DROPPED THE VEHICLE OFF AT THE DEALER TO GET IT FIXED, AND THE DEALER DIDN'T EVEN OFFER A RENTAL CAR OR ANYTHING TO HELP REMEDY THE SITUATION. IN INSTANCES LIKE THIS, THE DEALER COULD'VE BEEN HELD RESPONSIBLE FOR THE ACCIDENT INVOLVING HER CAR HAD SHE NOT HAD ANY PASSIVE RESTRAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889898June 6, 2001
SUSPENSION:FRONT
FRONT INDEPENDENT SUSPENSION IS RUSTING ONLY AFTER HAVING VEHICLE FOR TWO MONTHS. CONTACTED DEALER , AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK THE SUSPENSION IS TOTALLY RUSTY US IF IT HAD BEEN EXPOSED TO A SALT OR CORROSIVE ENVIRONMENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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