Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10058263February 16, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
THE FUEL PUMP FAILED WHILE GOING UPHILL WHILE LOW ON GAS. I ADDED 2 GALLONS OF GAS AND THIS MADE IT 1/4 TANK, BUT IT FAILED TO START. I COASTED TO A REPAIR SHOP AND CALLED EAST HILLS FORD AND WAS TOLD THAT THEY DID NOT HAVE A FUEL PUMP IN STOCK. THE REPAIR SHOP FOUND ONE AND I HAD THE CAR REPAIRED .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058269February 16, 2004
ELECTRICAL SYSTEM:IGNITION
JUNE 2003 & FEBRUARY 2004: IGNITION KEY WOULD NOT TURN IGNITION CYLINDER NOR WOULD THE STEERING WHEEL UNLOCK. FORD DEALER STATED THEY HAVE CONTACTED THE MANUFACTURER NUMEROUS TIMES DUE TO THIS PROBLEM OCCURING ALOT AND THE DEALER STATED THAT THE MANUFACTURER WAS NOT CONCERNED AND WOULD NOT BE DOING ANYTHING ABOUT THIS. DEALERSHIP IS STANDING BEHIND INITIAL REPAIR IN 2003 AS STARTING DATE OF 1 YEAR WARRANTY EVEN THOUGH THEY DO ACKNOWLEDGE THAT THE SAME THING HAPPENED AGAIN IN 2004. IF THIS PROBLEM OCCURS AGAIN OUTSIDE OF THE 1 YEAR WARRANTY WITH THE INITIAL FIX, WE WILL HAVE TO PAY FOR IT AGAIN. WE FEEL THIS NEEDS TO BE ADDRESSED AND SOME ACTION TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058302February 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH LOCKS UP & WON'T TURN. SEE MANY MORE COMPLAINTS ON IDENTICAL ISSUE WITH 2000 FORD FOCUS AT WW.AUTOMOTIVETALK.NET/SHOWMESSAGES.PHP?ID=1275. WE ALL CAN'T BE CRAZY AND WE'RE ALL GOING BROKE OVER THE SAME PROBLEM? SHOULDN'T FORD TAKE CARE OF THEIR OWN DEFAULTS? HELP?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059122February 13, 2004
SERVICE BRAKES, HYDRAULIC
CONSUMER COMPLAINED ABOUT BRAKE FAILURE. WHILE DRIVING ON THE FREEWAY CONSUMER PUT FOOT ON THE BRAKES TO SLOW DOWN, BUT THE VEHICLE DID NOT STOP. CONSUMER LIFTED FOOT, THEN TOUCHED THE BRAKES AGAIN, AND VEHICLE DID NOT STOP. AFTER BEING ABLE TO STOP CONSUMER GOT OFF THE FREEWAY AND TRAVELED ON A MAIN STREET, AND VEHICLE WAS DOING THE SAME THING. WHILE ON THE WAY TO THE DEALER CONSUMER ATTEMPTED TO STOP AT A TRAFFIC LIGHT, BUT COULD NOT STOP, VEHICLE KEPT GOING AND WENT THROUGH A RED LIGHT, RESULTING IN A BROAD SIDE COLLISION. THERE WERE NO INJURIES. *AK CONSUMER RECEIVED INFORMATION FROM INSURANCE SAYING THAT THERE WAS RECALL IN REGARDS TO THE POWER FAILURE OF VEHICLE. CONSUMER CALLED FORD MOTOR COMPANY TO CHECK VEHICLE BUT THEY REFUSED. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10059128February 13, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING VEHICLE STALLED. DRIVER WAS ABLE TO RESTART VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058098February 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
MULTIPLE PROBLEMS WITH 2000 FORD FOCUS. (NAR) *PH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058016February 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
RECAL 03V482000 CONCERNING STALLING. DEALER PERFORMED THE RECALL REPAIRS ON 2/04/2004. BEFORE THE REPAIRS VEHICLE STALLED ONLY AT A COMPLETE STOP. AFTER THE REPAIRS VEHICLE STALLED AT LEAST THREE TIMES A DAY. DRIVER HAD TO WAIT FOR THE VEHICLE TO STOP ON ITS' OWN. SHIFTED INTO PARK, AND RESTART THE VEHICLE. FUEL TANK WAS FULL WHEN VEHICLE STALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058040February 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER RECEIVED NHTSA RECALL 03V482000 CONCERNING A FUEL DELIVERY PROBLEM. CONSUMER TOOK VEHICLE TO DEALER, AND THEY HONORED THE RECALL. LEFT THE VEHICLE AT 9:00 AM, AND AT 10.00 AM CONSUMER PICKED UP THE VEHICLE. FIVE MINUTES LATER, THE VEHICLE STALLED. CONSUMER TOOK BACK THE VEHICLE TO THE DEALER, THE FLOOR MANAGER INDICATED NOTHING THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057093February 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE VACATIONING IN MICHIGAN, I FOUND MY SELF LOCKED OUT OF THE CAR. MY KEY WOULDN'T EVEN GO INTO THE IGNITION. I TRIED AND TRIED THEN CALLED THE NEAREST FORD DEALERSHIP. THEY SAID I COULD HAVE IT TOWED TO THEIR FACILITY AND THEY MAY GET TO IT TOMORROW . I'M ON VACATION! THEY ADVISED ME TO GET A LOCKSMITH TO FIX IT. SO I CALLED SOMEONE FROM THE PHONE BOOK. HE CAME AND BROKE APART MY IGNITION AND GAVE ME A KEY. NOW MY IGNITION IS LOOSE AND THE KEY ONLY GOES IN PART WAY. THE KEY WON'T UNLOCK THE DRIVERS DOOR...IT JUST KEEPS RELOCKING IT AS FAST AS I UNLOCK IT. WHICH BRINGS ME TO MY OTHER COMPLAINT....I HAD THE DEALER REPLACE THE DOOR-LOCK SWITCH TWICE BECAUSE IT WOULD LOCK/UNLOCK SEVERAL TIMES IN A ROW WHEN I STARTED THE CAR. IT STILL DOES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057042February 11, 2004
FUEL SYSTEM, OTHER
2000 FORD FOCUS CAUGHT FIRE DUE TO MANUFACTURING DEFECT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10056940February 10, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS 2000 IGNITION LOCKS FOR THE 15TH TIME. I WENT TO DEALER AND THEY CHARGED ME $450 TO FIX MY WELL KNOWN PROBLEM. PEOPLE FROM THE DEALER TOLD ME THAT IT IS COMMON THAT PEOPLE BRING THEIR FORD FOCUS TO REPAIR THE IGNITION. I WOULD NOT RECOMEND BUYING CAR FROM FORD. I HAD A FORD ESCORT ONCE THAT I HAD TO REPLACE THE COMPUTER BECAUSE I WENT ON REVERSE FOR MORE THAN 150 YARDS. IT SEEMS LIKE I NEVER LEARN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056967February 10, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK CYLANDER JAMMED, INSERTED KEY, CANNOT TURN KEY. HAD TO REPLACE LOCK CYLANDER. THIS IS THE SECOND SUCH INCIDENT IN SIX MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056969February 10, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG WARNING LIGHT HAS BEEN ILLUMANITED FOR A MONTH. NOT UNDER EXTENDED WARRANTY WILL COST NEARLY $100.TO JUST LOOK AT. OTHER COMPLIANTS TO THE NHTSB IGNORED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056970February 10, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:IGNITION, STRUCTURE:BODY:DOOR
OTHER THAN THE RECALLS AND THE BRAKES SQUEAKING CONSTANTLY, EVERYTHING WAS FINE WITH MY 2000 FOCUS UP UNTIL 1 MONTH AFTER THE WARRANTY EXPIRED. ALMOST ONE MONTH TO THE DAY, THE INSTRUMENT CLUSTER STOPPED WORKING. FORD WOULD REPLACE IT AT A COST OF AT LEAST $500, SO I REPLACED IT MYSELF BY ORDERING A PART ON LINE FOR A TOTAL OF $45. A COUPLE OF MONTHS LATER, THE IGNITION CYLINDER WOULD NOT ALLOW THE KEY TO FIT ALL THE WAY IN AND AS A RESULT THE CAR WAS NOT ABLE TO START, RESULTING IN A COST OF AROUND $300 TO REPLACE. I AM BEGINNING TO SEE THE STALLING PROBLEM FROM THE FAULTY FUEL PUMP. NOW MY AUTOMATIC DOOR LOCKS AND TRUNK RELEASE JUST STOPPED WORKING AND THE CAR IS MAKING A VERY ODD GRINDING NOISE WHEN YOU TURN. IT WOULD BE ONE THING IF I WAS THE ONLY ONE WITH THESE PROBLEMS, BUT THE FACTS ARE OUT THERE AND MANY, MANY, MANY PEOPLE ARE ALL HAVING THE EXACT SAME PROBLEMS! I HAVE WRITTEN TO FORD MAIN OFFICES AND MY LOCAL FORD DEALERSHIP SERVERAL TIMES ON THESE MATTERS AND I HAVE NEVER HEARD ANYTHING BACK. I HONESTLY AM NEVER BUYING A FORD VEHICLE AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057708February 9, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
UPON INSPECTION OF THE FUEL INJECTION BY THE DEALERSHIP CONSUMER WAS INFORMED THAT THE PART DIDN'T NEED REPLACEMENT, BUT IF ANY OF THE SYMPTOMS OCCURRED AGAIN, TO BRING THE VEHICLE IN IMMEDIATELY AND THE PART WILL BE REPLACED. CURRENTLY, THE SYMPTOMS REAPPEARED, BUT DEALERSHIP WAS NOT ABLE TO PERFORM RECALL REPAIRS BECAUSE THE PART WAS NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057719February 9, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
AFTER PARKING CONSUMER RETURNED AND ATTEMPTED TO START THE VEHICLE, BUT IT DID NOT START. CONSUMER SMELLED FUEL ODORS INSIDE THE VEHICLE. CONSUMER LEFT THE VEHICLE TO DISCOVER A POOL OF GAS UNDER THE VEHICLE. DEALER EXAMINED THE VEHICLE, AND DETERMINED THAT THE FUEL LINE DETACHED FROM THE FUEL TANK. *AK CONNECTION OF FUEL LINE TO THE FUEL TANK AND FUEL LINE CLIP WAS REPAIRED BY SERVICE DEALERSHIP. VEHICLE WAS ALSO TESTED BY DEALER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057734February 9, 2004
ENGINE AND ENGINE COOLING
CONSUMER RECEIVED A RECALL NOTICE FOR STALLING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056847February 9, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I RECEIVED A NOTICE OF A RECALL ON MY 2000 FORD FOCUS CONCERNING THE DEFECTIVE FUEL PUMP DESIGN. THE NOTICE RECOMMENDED WAITING UNTIL THE NEW DESIGN WAS AVAILABLE IN JANUARY 2004 BEFORE TAKING THE VEHICLE TO THE DEALER.THE VEHICLE WAS NOT SHOWING ANY SYMPTOMS AT THIS POINT BUT DID SO SHORTLY AFTERWARD.SHORTLY BEFORE GETTING A SCHEDULE TO TAKE IT IN,THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE DEALER REPLACED THE RECALL FUEL PUMP SYSTEM BUT FOUND THE ENGINE LIGHT WAS ON BECAUSE OF A STICKING EXHAUST VALVE ON ONE SIDE OF THE ENGINE WHICH WOULD HAVE TO BE REPLACED AT A COST OF $1900.THIS WAS IN ADDITION TO A $100 DIAGNOSTIC FEE.THE CONDITION WAS DESCRIBED AS NOT LIKELY TO CAUSE STALLING OR FURTHUR DAMAGE IF THE VEHICLE WAS DRIVEN. I TOOK THE CAR TO THE DEALER WHERE THE CAR WAS PURCHASED. PRIOR TO ARRIVING AT THE 2ND DEALER'S SHOP THE CHECK ENGINE LIGHT WAS NO LONGER ON.THE DIAGNOSIS WAS SIMILAR AND THE COST WAS PUT AT $2100 PLUS AN $85 DIAGNOSTIC FEE.AFTER REQUESTING AN EXPLANATION OF WHY THIS DAMAGE WOULD OCCUR ON A CAR WITH JUST 28K MILES AND ONLY AFTER THE FUEL PUMP SYMPTOMS STARTED,THE REPAIR COST WAS REDUCED TO $600. BECAUSE THE CAR WAS PURCHASED A LITTLE OVER 3 YEARS AGO THE 36,000 MILES ENGINE WARRANTY DID NOT APPLY.THE CAR WAS RUNNING FINE AND APPEARED TO HAVE NO PROBLEMS UNTIL THE FUEL PUMP MALFUNCTIONED AS FORD EXPECTED. I AM CERTAIN THIS CAUSED THE ENGINE DAMAGE. I WILL ALSO FILE A COMPLAINT WITH FORD .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056875February 9, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
FORD FOCUS ZX3 2000, KEY WILL NOT GO INTO IGNITION MORE THAN 1 - 2 INCHES AND WILL NOT TURN. STEERING WHEEL IS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056885February 9, 2004
ELECTRICAL SYSTEM:IGNITION
I WAS UNABLE TO INSERT THE KEY INTO THE IGNITION AND THEREFORE UNABLE TO START THE VEHICLE. NEITHER OF THE TWO KEY I HAD WOULD WORK. ACCORDING TO MY LIMITED WEB RESEARCH, THIS IS NOT AN UNCOMMON OCCURRENCE FOR FORD FOCUS OWNERS. UNFORTUNATELY, NO RECALL CURRENTLY ADDRESSES THIS EXCEPTIONALLY INCONVENIENT $400-$500 REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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