Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10058985February 25, 2004
ENGINE AND ENGINE COOLING
FORD AS A TSB ON A PROBLEM THAT I AM HAVING WITH MY TSB. I JUST FOUND OUT THAT ON MY FOCUS THE VALVES ARE STICKING IN THE GUIDES ON THE CYLINDER HEAD AND IT NEEDS TO BE REPLACED. FORD HAS ADMITTED TO ME AND THE CAR DEALERSHIP WHERE I PURCHASED THE CAR THAT THIS IS A DEFAULT ON THEIR PART BUT THEY REFUSE TO BE OF ANY ASSISTANCE TO ME. THERE IS MUCH MORE TO THIS STORY AND I AM DESPARATELY SEEKING ASSISTANCE FROM SOMEONE TO GUIDE ME AS TO WHAT TO DO NEXT. WHEN I SPOKE TO THE CUSTOMER SERVICE DEPARTMENT AT FORD THEY TOLD ME THERE WAS NOTHING THEY COULD DO AND EVENTUALLY HUNG UP ON ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058838February 24, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS IGNITION LOCK. THREE TIMES IN THE PAST SIX MONTHS THE IGNITION LOCK HAS JAMMED ON OUR 3 YR. OLD FOCUS WITH 60,000 PLUS MILES. THE LAST TIME WAS DAY BEFORE YESTERDAY. EVENTUALLY WE HAVE ALWAYS MANAGED TO START THE CAR, BUT ONLY AFTER MANY, MANY MINUTES. ONCE MY WIFE WOULD HAVE BEEN STRANDED AT WORK ALONE AFTER AN EVENING SHIFT, AND ONCE WE WOULD HAVE HAD TO HAVE OUR SON DRIVE 150 MILES TO GET US. OBVIOUSLY THERE ARE CIRCUMSTANCES WHERE BEING STRANDED WOULD BE DANGEROUS AS WELL AS EXTREMELY INCONVENIENT. WE ARE NOW HAVING THE IGNITION LOCK REPLACED AT A COST OF WELL OVER $200. FROM LOOKING AT THE INTERNET, IT IS OBVIOUS THAT THIS IS A KNOWN PROBLEM. WE FEEL THAT FORD SHOULD BE REQUIRED TO CORRECT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058874February 24, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THERE WAS A SHORT IN ONE OF THE LOCKS ON MY 2000 FORD FOCUS. THIS CAUSED THE PASSENGER SIDE DOOR TO BE UNABLE TO BE OPENED EITHER MANUALLY OR ELECTRICALLY, FROM THE INSIDE OR THE OUTSIDE. THIS SEEMS TO BE A COMMON PROBLEM IN THE FOCUS, AND HAS THE POTENTIAL TO RESULT IN BEING TRAPPED IN THE CAR IN A DANGEROUS SITUATION. THE MANUAL LOCKS SHOULD AT LEAST BE ABLE TO OVERRIDE THE ELECTRICAL ONES, SO THAT THE DOORS COULD BE OPENED IN CASE OF A SHORT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055566February 24, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
CONSUMER RECEIVED NHTSA RECALL 03V482000 CONCERNING FUEL DELIVERY PROBLEM. DEALER INDICATED THEY WILL REPLACE THE FUEL PUMP AT NO COST. ALSO, FILTER NEEDS TO REPLACED. IT WILL COST $75.00 TO REPLACE IT. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052127February 24, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE FACTORY POWER ENTRY REMOTE FAILED TO OPEN THE DOORS AND THE TRUNK. THE BATTERIES HAVE BEEN CHANGED BUT THE PROBLEM STILL EXIST. THE DEALERSHIP FEELS THAT THE PROBLEM IS DUE TO A FAILURE IN THE FUSE. THE DEALERSHIP WAS UNABLE TO LOCATE THE FUSE. THE FUSE SHOULD BE LOCATED BEHIND THE MAIN FUSE IN THE VEHICLE PER THE OWNER'S MANUAL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060946February 23, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FORD IS AWARE OF THE FAULTY FUEL PUMP AND COULD CAUSE VEHICLE TO STALL. CONSUMER EXPERIENCED STALLING SEVERAL TIMES AND IT DID NOT ALWAYS IMMEDIATELY START AGAIN. WHICH LED TO FUEL FILTER REPLACEMENT. *LA THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE FUEL PUMP, HOWEVER WHEN HE ARRIVED AT THE DEALERSHIP, HE WAS TOLD THERE WAS A $100.00 DIAGNOSTIC CHARGE. THE CONSUMER HAD THE FUEL PUMP REPLACED PREVIOUSLY AND BELIEVED IT WAS JUST REPLACED WITH ANOTHER FAULTY FUEL PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058751February 23, 2004
ENGINE AND ENGINE COOLING
THE "MALFUNCTION INDICATOR LIGHTS" FAILED TO WORK AFTER THE OIL CAP WAS FORGOTTEN TO BE REPLACED. THE CAR WAS DRIVEN (NOT KNOWING THE OIL CAP WAS NOT SECURE) AND NO SIGNS OR WARNING SIGNALS (MALFUNCTION INDICATOR LIGHTS) WERE DISPLAYED ON THE DASHBOARD THAT WOULD DENOTE SOME TYPE OF CAUTION/MALFUNCTION. THE CAR HAD SMOKE BILLOWING OUT FROM UNDER THE HOOD AND THE INTERIOR FILLED W/SMOKE. THE CAR THEN BEGAN TO BUCK AND BLUE SMOKE WAS BLOWING OUT OF THE EXHAUST PIPE AFTER ADDING OIL, AND AGAIN, NO MALFUNCTION SIGNALS WERE HIGHLIGHTED ON THE DASHBOARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059604February 23, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
WHILE DRIVING 30 MPH VEHICLE STALLED , CAUSING LOSS OF STEERING AND BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058766February 23, 2004
ENGINE AND ENGINE COOLING:ENGINE
(2000-FORD FOCUS ZTS - 29,536 MILES) IN ADDITION TO A PRIOR INCIDENT WHEN MY CAR STALLED ON HIGHWAY 635 WHEN I WAS GOING APPROX. 60 MPH IN THE CENTER LANE, IT HAS STALLED "TWICE" TODAY WITHIN JUST 1 HOUR DURING MY LUNCH BREAK! IN ALL INCIDENTS THE CAR LOST ALL POWER AND THE ENGINE STOPPED WITHOUT ANY PRIOR WARNING WHATSOEVER. IN BOTH OCCURENCES, I WAS DRIVING AT THE POSTED SPEED LIMIT AND WAS NEITHER ACCELERATING NOR DECELERATING WHEN ALL OF A SUDDEN, THE RADIO WENT OUT, WARNING LIGHTS CAME ON AND THE ENGINE DIED. I WAS STUCK IN THE EXTREME LEFT LANE OF 'US 75' AND NARROWLY MISSED BEING HIT BY MULTIPLE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059138February 23, 2004
ELECTRICAL SYSTEM:IGNITION
VEHICLE IS IN THE SHOP AFTER RECENTLY BEING PURCHASED FOR IGNITION REPAIRS. *LA *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058643February 21, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2000 FORD FOCUS WILL NOT PERMIT ME TO TURN THE KEY IN THE IGNITION. THIS PROBLEM OCCURS FREQUENTLY ON THE 2000 AND 2001 FOCUS, AS NOTED AT: HTTP://WWW.AUTOWHIZ.COM/NETSCAPE/BOARDS/SHOWMESSAGES.PHP?ID=1275. SINCE THESE CARS ARE WIDELY PURCHASED FOR YOUNG ADULTS TO USE, FORD SHOULD RECALL AND REPLACE THESE CYLINDERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059472February 20, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATED IGNITION SWITCH WAS DEFECTIVE. CONSUMER INDICATED THAT THE PREVIOUS OWNER HAD THE IGNITION SWITCH REPLACED ONCE. WHEN THE KEY WAS PLACED IN THE IGNITION AND TURNED NOTHING HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059655February 19, 2004
STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
IGNITION DOESN'T WORK, STEERING WHEEL LOCKS AND IGNITION CYLINDER OCCASIONALLY COMES OUT. ALSO WHILE DRIVING, THE STEERING WHEEL FELL OFF. *LA THE VEHICLE OVERHEATED WHEN THE AIR CONDITION WAS TURNED ON, THE DEALER REPLACED A PINCHED WIRE BEHIND THE DASH, THE AIR CONDITION WAS NOT COOL ENOUGH, THE EVAPORATOR CORE HAD A LEAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059365February 19, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 15 MPH THE VEHICLE STALLED. THE DRIVER ATTEMPTED TO RESTART THE VEHICLE WHEN SHE NOTICED STEAM COMING FROM UNDER THE HOOD. THE DRIVER LIFTED THE HOOD AND SAW STEAM AND SMOKE COMING FROM THE BATTERY COMPARTMENT. THE VEHICLE CAUGHT ON FIRE AND WAS TOWED BY THE INSURANCE COMPANY. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10053679February 19, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH OVERHEATED AND MALFUNCTIONED. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053914February 19, 2004
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT MODERATE SPEED VEHICLE EXPERIENCED UNWANTED ACCELERATION, TOOK THE VEHICLE TO A REPAIR SHOP, AND THEY REPLACED THE IDLE SPEED CONTROL SENSOR. THE VEHICLE WAS STILL EXPERIENCING UNWANTED ACCELERATION. THE CONSUMER RECEIVED A RECALL NOTICE FOR THE FUEL PUMP THAT A DEALERSHIP DECLINED TO REPAIR UNLESS THE PROBLEM RECURRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050415February 19, 2004
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING A NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE DUE TO WORN OUT WHEEL BEARINGS. *AK THE REAR WHEEL BEARING WERE RECALLED AND REPLACED PRIOR TO THIS INCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048025February 19, 2004
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
BATTERY CABLE SHORTED OUT. ALSO, THERE WERE SOME BROKEN WIRES IN THE ELECTRICAL SYSTEM. RECALLS WERE ISSUED FOR BOTH OF THESE FAILURES. *AK THE MANUFACTURER INDICATED THT THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALLS DUE TO VIN. THE THROTTLE BODY CABLE MALFUNTIONED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059223February 17, 2004
FUEL SYSTEM, GASOLINE
SHORTLY AFTER PURCHASE, VEHICLE STARTED STALLING. VEHICLE STALLS OUT DUE TO EXCESSIVE FUEL. *PH *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058315February 17, 2004
STEERING
I HAVE A 2000 FORD FOCUS AND MY STEERING COLUMN LOCKED UP IN DECEMBER OF 2002. I TOOK IT TO A FORD DEALERSHIP AND THEY REPLACED THE IGNITION. I HAVE BEEN HAVING ON AND OFF PROBLEMS WITH MY STEERING WHEEL LOCKING AND THE KEY NOT TURNING TO UNLOCK IT. LUCKILY BEFORE FEBRUARY 16, 2004 I WAS ABLE TO KEEP TRYING AND FINALLY UNLOCK IT. IT IS NOW LOCKED AGAIN AND THE SAME FORD DEALERSHIP IS SAYING THAT I WILL HAVE TO PAY AGAIN TO GET IT FIXED AND THAT THE PART WAS HAD A WARRANTY OF 12 MONTHS OR 12000 MILES. MY PARENTS HAVE A 1988 FORD ESCORT GT MY FATHER HAS A 1994 FORD MUSTANG GT AND MY MOTHER HAS A 1997 ACURA AND HAVEN'T HAD ANY PROBLEMS WITH THE STEERING LOCKING UP. I BELIEVE THAT SOMETHING IS DEFECTIVE IN THE 2000 FORD FOCUS CAUSING THE LOCK UP AND THAT FORD SHOULD HAVE A RECALL ON THIS BECAUSE I SHOULDN'T HAVE TO REPLACE THE IGNITION EVERY YEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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