Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10061780March 9, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON SEVERAL OCCASIONS THE VEHICLE STALLED CAUSING LOSS OF POWER. (NAR) *PH FUEL PUMP REPLACED TWICE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060792March 9, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WILL NOT TURN. I CAN INSERT THE KEY INTO THE IGNITION, BUT THE LOCK WILL NOT TURN. THE ENTIRE IGINITION SWITCH HAD TO BE REPLACED AND RE-KEYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060794March 9, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SPEED CONTROL SWITCH FOR HEATING AND AIR CONDITIONING FAN BROKE AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060797March 9, 2004
WHEELS
REAR WHEEL BEARING HAD TO BE REPLACED A SECOND TIME. THE FIRST TIME THIS WAS COVERED UNDER THE RECALL CAMPAGIN. AFTER THE FIRST REPLACEMENT UNDER THE RECALL, THE BEARING DEVELOPED THE SAME PROBLEMS AND HAD TO REPLACED A SECOND TIME. THE SECOND FIX WAS NOT COVERED UNDER THE RECALL, SINCE THE REPAIR WAS DONE ONCE BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061567March 8, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE DRIVING VEHICLE SURGES FORWARD. DEALERSHIP HAS NOT HAD THE PARTS FOR 2 MONTHS TO PERFORM FUEL INJECTION RECALL 03V482000 REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060736March 8, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS AT DIFFERENT SPEEDS. TAKEN TO DEALER TWICE, LAST TIME NEW UPDATED FUEL PUMP PUT IN AS PER RECALL. STILL STALLS EVEN AFTER THAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061606March 8, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER RECEIVED RECALL 03V482000 CONCERNING FUEL DELIVERY MODULE: DEALER CLAIMED THAT THE CONSUMER NEEDED TO PAY A DIAGNOSTIC FEE BEFORE THE RECALL WORK WAS DONE. THE RECALL NOTICE CLEARLY STATED THAT THE FUEL FILTER WAS TO BE REPLACED FREE OF CHARGE IF THE VEHICLE WAS EXPERIENCING CERTAIN SYMPTOMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061324March 4, 2004
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING A GRINDING NOISE WAS HEARD COMING FROM REAR WHEELS. THE DRIVER DROVE THE VEHICLE TO DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER BOTH SIDE OF THE WHEEL BEARING NEEDED REPLACING DUE TO WORN PARTS. A RECALL WAS ISSUED (NHTSA)01-I-017-000)REPLACEMENT OF THE REAR WHEEL BEARING. THE MECHANIC INFORMED THE CONSUMER THIS VEHICLE WAS NOT COVER UNDER A RECALL. PLEASE FILL IN ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060406March 4, 2004
STEERING:COLUMN
KEY WOULDN'T FIT IN THE IGNITION ONE AFTERNOON. TRIED ANOTHER KEY, SAME RESULT. I HEAR IT IS SOMETHING IN THE STEERING LOCK CYLINDER, POSSIBLY A TUMBLER. CALLED FORD, AND THEY SAID THAT THERE IS NO RECALL ON THIS YET, BUT PROBABLY SOON. COST ABOUT $150 PLUS A TOWING CHARGE. RATS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061233March 3, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER RECEIVED RECALL 03V482000 CONCERNING FUEL PUMP FAILURE. WHILE DRIVING AT ANY SPEED, THE CONSUMER FELT A HESITATION IN THE ENGINE, AND THEN VEHICLE STALLED. EVEN THOUGH THERE WAS A RECALL FOR THIS VEHICLE, THE MANUFACTURER WOULD NOT HONOR IT BECAUSE IT WAS A SALVAGED VEHICLE.*AK THE CONSUMER STATED THE COIL SPRINGS FAILED. UPDATED 05/11/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053828March 3, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, SERVICE BRAKES, HYDRAULIC
IT WAS HARD TO TURN THE KEY IN THE IGNITION SWITCH, AND THE CONSUMER WAS UNABLE TO START THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE ALSO HAD BRAKE PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060221March 2, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEYS DO NOT COME OUT OF IGNITION WHEN VEHICLE IS TURNED OFF. SHIFTER ALSO MOVES WHEN CAR IS SUPPOSED TO BE IN PARK. CAR WILL LOCK UP ON YOU BEFORE YOU CAN GET YOUR CHILDREN OUT FROM BACK DUE TO KEYS NOT COMING OUT OF IGNITION. WAS IN SHOP FOR REPAIR FOR MATTER WAS NOT REMEDIED. BROUGHT BACK FOR AN ESTIMATE FOR SECOND REPAIR AND WAS TOLD TO REPLACE SHIFTER ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055902March 2, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CONSUMER RECEIVED A RECALL CONCERNING A FUEL DELIVERY PROBLEM FROM THE FORD MANUFACTURER, NHTSA RECALL 03V482000, FUEL PUMP. THE VEHICLE WAS TAKEN TO THE DEALER AND DEALER REFUSED TO HONOR THE RECALL UNLESS $75.00 WAS PAID UP FRONT TO PERFORM A DIAGNOSTIC TEST. *JB *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060098March 1, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
HEARD A THUNKING NOISE DRIVING TO WORK LASTED A FEW SECONDS-DROVE TO NEARBY PARKING LOT AND PARKED THER TILL AFTER WORK--STARTED TO DRIVE OUT OF LOT AND DROVE APPX. 50 YDS AND HEARD IT AGAIN THIS TIME A PIECE OF METAL HIT THE GROUND-STOPPED AND UPON CHECKING FOUND A LARGE PIECE OF METAL RING -TOOK IT TO CAR DEALERSHIP AND THEY SAID IT WAS A SPRING -FORD HAS A CONSUMER COMPLAINT ON THE SPRINGS OF 2000 FOCUS AND THEY FIX SOME FOR NO CHARGE-MY VEHICLE WAS NOT ASSEMBLED IN THE RIGHT PLACE FOR IT TO BE COVERED-ALTHOUGH IT MET ALL CRITERIA (YEAR, MAKE AND PROBLEM). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060114March 1, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FAIL OF FRONT COIL SPINGS AND SWAY BAR LINK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060131March 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WOULD NOT OPERATE, LEAVING ME STRANDED. THERE WAS NO WAY TO REPAIR THE VEHICLE ON SITE, SO IT HAD TO BE TOWED TO A FORD DEALER. TOTAL COST TO REPAIR WAS $214.02 PLUS $45.50 FOR TOWING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059912February 27, 2004
ENGINE AND ENGINE COOLING:ENGINE
TOOK MY 2000 FORD FOCUS TO DEALER FOR 30,000 MILE SERVICE, AND TO HAVE THEM FIX WHATEVER WAS CAUSING THE ENGINE LIGHT TO BLINK AND THE CAR TO IDLE ROUGHLY, AND TO FIX THE PROBLEM WITH THE CAR ENGINE TURNING OFF WHILE DRIVING. THE SERVICE WAS DONE AND THE FUEL FILTER "RECALL" WOULD FIX THE ENGINE PROBLEM. WAS TOLD THE COMPUTER DID NOT REGISTER AN ERROR CODE AND THAT THE ROUGH IDLEENGINE LIGHT PROBLEM WAS LIKELY FIXED AS A RESULT OF THE FUEL FILTER REPLACEMENT. THE NEXT MORNING, THE ENGINE LIGHT CAME ON AND STAYED ON AND THE CAR WAS STILL IDLING ROUGH. DROVE STRAIGHT TO THE DEALER AND WAS TOLD THAT MY CAR HAD EXCESSIVE CARBON IN THE CYLINDER HEAD AND THAT THE CYLINDER HEAD MIGHT NEED TO BE REPLACED. THEY WOULD TRY TO CLEAN THE CARBON, WHICH THEY DID AND BILLED ME $205. DON'T UNDERSTAND WHY SUCH A PROBLEM WASN'T NOTICED THE DAY BEFORE WHEN I SPENT OVER $500. THE PROBLEM IS THAT THIS CAR HAS LESS THAN 30,000 MILES ON IT AND IT MAKES NO SENSE THAT NOT ONLY DO I POSSIBLY FACE HAVING AN EXPENSIVE CYLINDER HEAD REPAIR, BUT I HAVE ALREADY REPLACED THE FRONT PADS AND ROTORS (AT 25,000 MILES) AND HAVE HAD NUMEROUS RECALLS. I HAVE CONSISTENTLY FOLLOWED THE SCHEDULED MAINTENANCE PLAN AND AM CONCERNED THAT NOT ONLY IS THIS CAR DEFECTIVE, BUT THAT IT IS UNSAFE. WHAT ARE MY OPTIONS AND WHAT CAN BE DONE TO ENSURE FOCUS OWNERS THAT THE CAR IS SAFE? IS THERE SOME WAY TO MAKE THIS CAR RELIABLE? IT HAS SOME REALLY GREAT FEATURES (LIKE THE INTERIOR ROOMINESS), BUT IT IS PROVING TO BE A MAJOR DISAPPOINTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060950February 27, 2004
ELECTRICAL SYSTEM:IGNITION
WHEN THE KEYS ARE OUT OF THE IGNITION DRIVER IS ABLE TO SHIFT GEARS. SOMETIMES THE KEY GETS STUCK IN THE IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059829February 26, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING CONSUMER NOTICED BLACK SMOKE COMING FROM THE ENGINE. CONSUMER PULLED THE VEHICLE OVER, OPENED THE HOOD, AND NOTICED THAT ENGINE WAS ON FIRE. CONSUMER WAS UNABLE TO PUT OUT THE FLAMES. *AK CONSUMER WAS DRIVING AT 25 MPH WHEN SMOKE WAS NOTICED. *LA
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10059801February 25, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE FUEL PUMP DUE TO A DEFECTIVE PART. A WEEK LATER, CONSUMER RECEIVED A RECALL NOTICE FOR THE REPLACEMENT OF THE FUEL PUMP. DOWNTOWN FORD, 809 SOUTH FIFTH STREET, LOUISVILLE, KY 40203 . 502-584-9731. SERVICE MANAGER KEVIN WHEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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