Ford Focus Complaints (2010)

287 consumer complaints on file.

#10669432December 31, 2014
STRUCTURE:BODY
DOORS RANDOMLY FAIL TO OPEN FROM INSIDE. MOST OF THE TIME IT IS THE REAR DOORS AND CAN ONLY BE UNLOCKED FROM THE MASTER (FRONT) RELEASE. IT ACTS AS IF THE CHILD LOCK IS ENGAGED, BUT HAVE VERIFIED IT IS NOT. I SEE THIS IS A PROBLEM FROM NUMEROUS OWNERS, SO WILL HAVE IT CHECKED AT THE NEXT SERVICE VISIT. JUST WANTED TO ADD MY CAR TO THE OTHER COMPLAINTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664644December 16, 2014
LATCHES/LOCKS/LINKAGES
THE BACK DOOR LOCKS WILL NOT UNLOCK; I HAVE TRIED TO CHANGE THE "CHILD PROOF LOCK" TO BE DISENGAGED, BUT HOW DO YOU GET THE DOOR OPEN TO EVEN CHANGE IT IF THE DOOR WON'T UNLOCK. THIS HAPPENS ON AND OFF; NOT ALL THE TIME; SOMETIMES THE DOOR WILL OPEN; SOMETIMES THEY WON'T. THIS IS VERY DANGEROUS IF YOU NEEDED TO GET OUT OF THE VEHICLE IN AN EMERGENCY. WAS THERE A RECALL ON THESE DOORS? THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664009December 12, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT BOTH THE REAR AND FRONT PASSENGER'S SIDE DOORS FAILED TO OPEN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661908December 3, 2014
ELECTRICAL SYSTEM
THE DASHBOARD DISPLAY INCORRECTLY STATES THAT THE DRIVERS DOOR IS OPEN WHEN IT ISN'T. THIS CAUSES THE DASHBOARD DISPLAY TO "LOCK" AND I CAN NO LONGER SEE THE ODOMETER OR THE MILEAGE. FURTHERMORE THE INTERIOR LIGHTS CONTINUOUSLY STAY ON EVEN WHEN TRAVELING DOWN THE ROAD (THIS RESULTS IN A SAFETY ISSUE AS THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE THE ROAD AT NIGHT). ALSO, THE INCORRECT OPEN DOOR CONDITION DOES NOT ALLOW ME TO LOCK ANY OF THE DOORS (ANOTHER SAFETY DEFECT), AS SOON AS I LOCK THE DOOR THEY ALL AUTOMATICALLY UNLOCK! OBVIOUSLY FORD HAS OVERSTATED THE INCORRECT OPEN DOOR CONDITION WHICH THEREBY CAUSES UNDUE SAFETY ISSUES THAT CAN NOT BE CORRECTED BY THE DRIVER/OPERATOR. I UNDERSTAND THE VALUE OF HAVING A DASHBOARD DISPLAY MONITOR FOR A OPEN DOOR CONDITION, HOWEVER THIS SHOULD NOT FURTHER CAUSE SAFETY ISSUES THAT PREVENT THE IMMEDIATE OPERATION OF THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660259November 22, 2014
ENGINE
MY 2010 FORD FOCUS WILL FREQUENTLY EXPERIENCE A VERY ROUGH IDLE, AND WILL ALMOST STALL WHILE STATIONARY. THIS HAPPENS ALMOST IMMEDIATELY AFTER SLOWING DOWN. MY LOCAL FORD DEALER SEEMS TO BE AWARE OF THE PROBLEM, THEY SAID THEY CAN REPLACE MY THROTTLE BODY WITH AN "UPDATED VERSION THAT DOESN'T STICK". IF THIS IS A SYSTEMATIC SAFETY PROBLEM, A RECALL SHOULD BE ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655198November 15, 2014
AIR BAGS
I WAS IN A HEAD ON COLLISION. THE SEAT AIR BAG WENT OFF AS WELL AS THE SIDE CURTAIN ON THE DRIVERS SIDE. THE ONLY THING I HAVE TO COMPLAIN ABOUT IS WHEN THE AIRBAG DEPLOYED ON THE STEERING WHEEL IT BROKE IN THE MIDDLE. NOW I HAVE A V SHAPE CUT (HAD TO GET 16 STITCHES). I DON'T BELIEVE IT SHOULD HAVE BROKEN THE WAY IT DID. NOW I HAVE A SCAR ON MY FOREHEAD. I HAVE PHOTOS OF THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10652908November 5, 2014
ENGINE
I STARTED FEELING A VIBRATION WHEN STOPPED AND WHEN DRIVING, ABOUT 1 MONTH BEFORE I TOOK IT IN TO THE DEALER. THE VIBRATIONS STARTED GETTING WORSE AS TIME WENT BY. THE SERVICE TECH AT LITHIA FORD FRESNO, CA IMMEDIATELY SAID THAT IT WAS A MOTOR MOUNT. FORTUNATELY FOR ME IT WAS STILL UNDER THE POWER TRAIN WARRANTY AND NOT THE TIME ONE. STILL I HAD TO BUY 2 FRONT TIRES WHICH COST $270. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640552October 1, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE AND WRENCH WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT WOULD HAVE TO SHUT THE VEHICLE OFF AND RESTART TO RESUME NORMAL FUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637673September 19, 2014
SUSPENSION
I PURCHASED THIS 2010 FORD FOCUS SEL BRAND NEW ON 12/31/09. SOMETIME IN 2012 (I ESTIMATE AROUND 12/13/12), I PURCHASED A NEW SET OF TIRES (APPROXIMATELY $600) AS I NOTICED THE CAR SLIDING AT STOPS AND SKIPPING ON ACCELERATION. I HAD THE CAR IN A FORD DEALERSHIP (JIM KEIM FORD, HILLIARD, OH) AND WAS SHOWN THE UNDERCARRIAGE OF THE CAR AND HOW THE TIRES WERE WEARING UNEVENLY, WEARING ON THE INSIDE. INTO THE NEXT YEAR, I AGAIN STARTED NOTICING THE UNUSUAL WEAR PATTERN AND HAD TO PURCHASE ANOTHER SET OF TIRES ON 6/27/14 AT 56,000 MILES, $625. ON 6/24/14 I ALSO HAD TO HAVE THE SWAY BAR LINKS REPLACED, $271. I CANNOT FIND THE RECEIPT FOR THE FIRST TIRE PURCHASE, BUT BOB SUMEREL TIRES (614)237-6325 WOULD HAVE PURCHASE RECORD OF BOTH TIRE SETS. MY CAR ONLY HAS 58,000 MILES ON IT NOW AND FOR IT TO BE ON ITS THIRD SET OF TIRES DEFINITELY SAYS EXCESSIVE TIRE WEAR. THIS IS ALSO VERY DANGEROUS DRIVING WITH THESE TIRES WEARING AND IS A CONSTANT WORRY WITH ALL THE CHECKING I DO TO MAKE SURE THE TIRES ARE OK TO DRIVE ON. I WOULD LIKE THIS MONEY REFUNDED (APPROXIMATELY $1500). I HAVE RECEIPTS FOR THE SECOND SET OF TIRES AND THE SWAY BAR LINKS IF YOU NEED TO SEE THEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636971September 17, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS S. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633734September 16, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE WAS IDLING ROUGH. IN ADDITION, THERE WAS A LOSS OF POWER AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633331September 15, 2014
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING AT 50 MPH ENGINE SHUT OFF AND AFTER STOPPING AND ATTEMPTING TO RESTART THE ENGINE WOULD ONLY SPUTTER. AFTER A FEW MINUTES IT DID RESTART AND AS WE WERE 120 MILES FROM HOME THIS EVENT REOCCURRED A DOZEN OR MORE TIMES WITH THE CHECK ENGINE LIGHT ILLUMINATING AFTER 7 INSTANCES OF STALLING. THE REPAIR SHOP WE TOOK IT TO FOUND THAT THE THROTTLE BODY WAS DEFECTIVE AND MADE THE REPAIR. AS SOME DEAL WAS APPARENTLY MADE BETWEEN THE MANUFACTURER OF THE VEHICLE AND THE GOVERNMENT AGENCY RESPONSIBLE FOR ASSURING MY SAFETY IN ORDER TO MAXIMIZE COMPANY PROFITS AT MY EXPENSE I AM NONE THE LESS MAKING A REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628064August 25, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED ON ITS OWN AND THE CHECK ENGINE WARNING AND MAINTENANCE WRENCH INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 28,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627359August 22, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
SIMILAR TO MAN OF THE COMPLAINTS ON THIS VEHICLE; IT ENDED UP BEING THE THROTTLE BODY ISSUE. MY MOTHER-IN-LAW WAS DRIVING AND IT SUDDENLY WOULDN'T ACCELERATE. A CAR ALMOST REAR-ENDED HER. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. SHE NOTICED THAT THE "WRENCH" LIGHT WAS ON. SHE STARTED IT UP AND "LIMPED" TO THE FORD DEALER. ABOUT $700 LATER, THE THROTTLE BODY WAS CHANGED. THERE IS ONLY 30,000 MILES ON THE VEHICLE AND SHE BOUGHT IT BRAND NEW. SHE IS QUITE UPSET ABOUT HAVING TO PAY FOR THE REPAIR, AND I DON'T BLAME HER. THIS SHOULD BE PART OF THE POWER TRAIN, OR UNDER THE EXTENDED WARRANTY COVERAGE THAT WAS APPLIED TO SOME OF THE OTHER FORD AND MERCURY VEHICLES THAT HAD THE SAME THROTTLE BODY ISSUE. HOW MANY INCIDENTS OR COMPLAINTS DOES IT NEED TO TAKE TO HAVE FORD APPLY THE SAME COVERAGE TO THE FOCUS? DO THEY HAVE TO WAIT TILL PEOPLE GET BADLY HURT? THIS IS RIDICULOUS. PLEASE TAKE CARE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616080July 24, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE
POWER CUT OFF SUDDENLY, AND CAR HAD TO BE RESTARTED MULTIPLE TIMES TO "LIMP HOME." THE DEALER DIAGNOSED A PROBLEM WITH THE THROTTLE BODY AND REPLACED IT, BUT IT WAS NOT COVERED UNDER WARRANTY. I UNDERSTAND FROM THE INTERNET THAT SEVERAL OTHER MODELS HAVE BEEN GIVEN AN EXTENDED WARRANTY BY FORD FOR THIS PROBLEM, BUT NOT THE FOCUS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610105July 13, 2014
ELECTRICAL SYSTEM
MY HUSBAND, MY DAUGHTER AND I WENT SHOPPING. WE DID OUR ERRANDS AND MY DAUGHTER GOT INTO THE BACK SEAT. I PROCEEDED TO OPEN THE BACK DOOR ON THE DRIVER'S SIDE, AND THE DOOR WOULD NOT OPEN. WE LEFT THE STORE AND DROVE HOME. I PARKED THE CAR AND MY DAUGHTER WAS NOT ABLE TO OPEN HER DOOR. BOTH OF THE BACK DOORS WOULD NOT OPEN FROM EITHER THE INSIDE OR FROM THE OUTSIDE. SHE HAD TO CLIMB OVER THE SEAT TO GET OUT OF THE CAR. MY DAUGHTER IS 44 AND IS A LARGE WOMAN. CLIMBING OVER THE SEAT IN ORDER TO GET OUT OF THE CAR IS NOT ACCEPTABLE, BUT WE COULD THINK OF NO OTHER WAY FOR HER TO GET OUT. I LIVE ON SOCIAL SECURITY AND CANNOT AFFORD TO JUST GO GET THE DOORS FIXED. PER THE DEALERSHIP, THEY THINK IT'S THE ACTUATOR'S IN THE DOOR...BUT THEY'RE NOT SURE. EVEN IF IT IS, THE DIAGNOSTICS AND REPAIR ARE CLOSE TO A THOUSAND DOLLARS. I DON'T HAVE THIS KIND OF MONEY. PER MY ONLINE RESEARCH, I HAVE FOUND OTHERS THAT ALSO HAVE THE SAME PROBLEM. THIS IS A "SAFETY ISSUE". PEOPLE CANNOT AFFORD TO BE LOCKED IN OR OUT OF THEIR CAR. BEING LOCKED IN CAN BE MUCH WORSE BECAUSE OF THE PROBLEMS IT CAN CAUSE. I THINK THIS IS A PROBLEM THAT NEEDS TO BE LOOKED AT CLOSELY AND FORD NEEDS TO MAKE THE PROBLEM RIGHT. THIS IS A SERIOUS "SAFETY ISSUE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609724July 10, 2014
TIRES, WHEELS
WHILE DRIVING DOWN THE STREET I WAS A SLIGHT CURVE TURNING TO THE RIGHT AND THE CAR DRIFTS WHILE TURN. IT FEELS LIKE THE CAR IS LOSING CONTROL. I KEEP REPLACING THE TIRES BUT EVERY FEW MONTHS I HAVE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605913June 25, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
ON MAY 24, 2014- BOTH REAR DOORS WOULD NOT OPEN; JUNE 3, 2014 - DRIVERS SIDE FRONT DOOR WOULD NOT OPEN; DRIVERS SIDE BACK DOOR LOCKED AND THE PASSENGER SIDE DOOR UNLOCKED ON ITS OWN; JUNE 10, 2014- DRIVERS SIDE BACK DOOR & PASSENGER SIDE BACK DOOR BOTH UNLOCKED ON THEIR OWN; JUNE 23, 2014 - PASSENGER SIDE BACK DOOR WOULD NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605915June 25, 2014
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I FIRST STARTED TO NOTICE A PROBLEM ABOUT 2 YEARS AFTER OWNING THIS CAR. BOUGHT IT BRAND NEW FROM THE DEALERSHIP. ONE DAY AFTER AN OIL CHANGE I WAS SITTING AT A STOP LIGHT AND THE CAR FELT LIKE IT WAS ABOUT TO SPUTTER AND DIE OUT. I REVVED THE ENGINE AND ONCE I STARTED TO MOVE IT DIDN'T SEEM TO BE AN ISSUE. I TOOK IT INTO FORD AND THEY TOLD ME IT WAS THE A/C UNIT CIRCLING ON AND THAT THIS WAS NORMAL. I THOUGHT IT WAS WEIRD SINCE THIS WAS NOT SOMETHING THAT HAPPENED SINCE DAY ONE, BUT INSTEAD STARTED HAPPENING AFTER 2 YEARS OF OWNING THE CAR. I WENT BACK AND FORTH WITH THE DEALERSHIP THAT THERE WAS DEFINITELY SOMETHING WRONG WITH THE CAR. THE GUY THAT WAS WORKING ON MY CAR TOLD ME AT THAT POINT THAT HE THOUGHT IT WAS THE THROTTLE BODY AND AT THAT POINT IT WAS STILL COVERED UNDER MY WARRANTY BUT THAT IF HE WERE TO REPLACE IT AND THERE WAS NOTHING WRONG WITH THE ONE THAT CAME OUT OF MY CAR, I WOULD BE CHARGED FOR IT. SO, BEING SOMEONE THAT DOESN'T HAVE AN EXTRA $700 LAYING AROUND, AND BELIEVING THE DEALERSHIP, I CHOSE TO GO ON DRIVING MY CAR AS IT WAS. TODAY WAS THE MOST RECENT INCIDENT. I WAS DRIVING DOWN A VERY BUSY HIGHWAY, GOING CLOSE TO 60 WHEN MY CAR DECIDED TO TURN OFF TODAY. THIS HAS NOW HAPPENED 5, YES 5 TIMES. THE FIRST TIME IT HAPPENED I WAS SLOWLY TURNING A CORNER AND MY CAR JUST DIED. COMPLETELY DIED. CHECK ENGINE LIGHT CAME ON, WRENCH LIGHT CAME ON, AND OIL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND STARTED MY CAR AGAIN. HOW MANY COMPLAINTS NEED TO BE FILED BEFORE ACTION IS TAKEN????? THERE IS OBVIOUSLY A PROBLEM NOT ONLY WITH THE FOCUS MODELS BUT WITH ALL OF FORDS THROTTLE BODIES! IS THIS GOING TO BE ANOTHER CHRYSLER MONSTROSITY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597274June 10, 2014
LATCHES/LOCKS/LINKAGES
THE REAR DOORS WILL NOT UNLOCK FROM EITHER THE INSIDE NOR OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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