Ford Focus Complaints (2009)
229 consumer complaints on file.
- #10513400May 24, 2013VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
CAR WENT INTO LIMP HOME MODE (WRENCH LIGHT) WHILE PULLING INTO TRAFFIC, SUDDEN LOSS OF POWER ALMOST LED TO ACCIDENT. MY TWO YEAR OLD WAS IN THE VEHICLE, WITH HER SIDE EXPOSED TO ONCOMING TRAFFIC WHEN THE CAR LOST CONNECTION BETWEEN THE ACCELERATOR AND THROTTLE. RETURNED HOME IMMEDIATELY. WENT OUT TO START IT LATER, NO WARNING LIGHTS, RAN FINE. 2 DAYS LATER, IT WENT INTO LIMP HOME MODE ON THE FREEWAY, THIS TIME CEL CAME ON. CODE P2135, INDICATING A PROBLEM WITH THE THROTTLE BODY. PART REPLACED, PROBLEM HASN'T RECURRED. RESEARCH ONLINE INDICATES THIS IS A KNOWN PROBLEM (THERE IS A TSB). I WOULD REGARD IT AS A SAFETY ISSUE BASED ON THE FAILURE RATES OF WIDESPREAD (ALBEIT ANECDOTAL) EVIDENCE. THOUGH IT ISN'T UNCONTROLLED ACCELERATION, IT STILL IS A LOSS OF CONTROL; THIS SYSTEM IS DRIVE-BY-WIRE, THE SAME AS TOYOTA. I WOULD THINK IT SHOULD BE GIVEN CONSIDERATION FOR RECALL. BELOW ARE EXPERIENCED SHARED ON VARIOUS FORUMS REGARDING THE VEHICLES AFFECTED (2008-2011 FOCUS): WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=271461 WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=317251&HIGHLIGHT=THROTTLE+BODY WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=298322&HIGHLIGHT=THROTTLE+BODY WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=291391&HIGHLIGHT=THROTTLE+BODY WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=290333&HIGHLIGHT=THROTTLE+BODY WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=257103&HIGHLIGHT=P2112 WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=262099&HIGHLIGHT=P2112 WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=174484&HIGHLIGHT=WRENCH+LIGHT WWW.CARPROBLEMZOO.COM/FORD/FOCUS/2009/CRUISE-CONTROL-PROBLEMS.PHP WWW.CARPROBLEMZOO.COM/FORD/FOCUS/2008/VEHICLE-SPEED-CONTROL-PROBLEMS.PHP HTTP://BIT.LY/18CCW56 HTTP://BIT.LY/16TOXCC HTTP://BIT.LY/19AQTPN HTTP://BIT.LY/18CCH08 HTTP://BIT.LY/11IK0MU ...AND COUNTLESS MORE ON WWW.FORDFOCUSFORUMS.COM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512316May 16, 2013ENGINE
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE WRENCH WARNING LAMP WAS ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT ON A DIFFERENT OCCASION, SHE ATTEMPTED TO TURN OFF THE VEHICLE; THE KEY WAS REMOVED BUT THE VEHICLE CONTINUED RUNNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,500. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510793May 6, 2013FUEL/PROPULSION SYSTEM
DRIVING 65MPH - MIDDLE LANE OF THE FREEWAY - THE WRENCH LIGHT COMES ON AND SUDDENLY THE MAX SPEED I COULD GENERATE WAS 20 MPH- MADE IT TO THE PULL OVER LANE- HAD TO CHANGE MY UNDERWEAR WHEN I GOT HOME. THE CAR SAT - ENGINE OFF FOR ABOUT 30 MIN ( WAITING FOR ROAD SERVICE WHO NEVER SHOWED) THE CAR RESTARTED AND YOU WOULD NEVER KNOW THERE WAS A PROBLEM IT DROVE FINE FOR SEVERAL DAYS. I WOULD HAVE WRITTEN IT OFF AS BAD GAS EXCEPT FOR INFO ON THE NET THAT MADE ME REALIZE I MAY HAVE A SERIOUS PROBLEM. YOU DIDN'T ASK AND IT MAY NOT BE YOUR AREA OF BUT MY EXTENDED WARRANTY SAID IT COVERED ALL ELECTRONIC PARTS AND FUEL SYSTEM, BUT GEE WHIZ "WE'RE SORRY IT COVERS ALL EXCEPT THE THROTTLE BODY" THAT WILL BE $900 PLEASE. THEY ALSO MANAGED TO LOSE MY CALL FOR ROADSIDE ASSISTANCE.. SOMEONE SHOULD INVESTIGATE THE EASY CARE CO. IF POSSIBLE I WOULD LIKE TO KNOW IF THERE WERE SERVICE BULLETINS ISSUED TO FORD DEALERS ABOUT THIS. SPECIFICALLY I WOULD LIKE TO KNOW IF THIS SHOULD HAVE BEEN REPAIRED BEFORE I BOUGHT THE CAR. THE PURCHASE WAS MADE FEB 2010. THANKS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510107April 30, 2013POWER TRAIN
WAS DRIVING ON CRUISE CONTROL ON THE INTERSTATE AND MOVED TO PASS A SEMI-TRUCK. I NOTICED THAT WHEN PRESSING THE ACCELERATOR, NOTHING WOULD HAPPEN, NO RESPONSE. I THEN LOST CRUISE CONTROL AND THE ORANGE WRENCH LIGHT TURNED ON. I WAS ABLE TO (THANKFULLY AND BY THE GRACE OF GOD) PULL BACK INBETWEEN TWO SEMI-TRUCKS AND PULL OVER TO THE SHOULDER. I TURNED THE CAR OFF THEN BACK ON AGAIN. I WAS ABLE TO DRIVE TO WORK THE REST OF THE WAY AT 75 MPH. I WAS ALSO ABLE TO RETURN HOME 50 MILES SAFELY. LATER THAT NIGHT I WAS DRIVING ACROSS THE NEIGHBORHOOD AND THE SAME PROBLEM HAPPENED AGAIN AT 20 MPH AFTER JUST A BLOCK OF DRIVING. I TOOK THE CAR TO THE DEALERSHIP AND AFTER 2 DAYS THEY ARE 'UNABLE TO REPLICATE THE PROBLEM' AND WITH NO COMPUTER CODE OR "PROOF" THAT THE LIGHT TURNED ON THERE IS NOTHING THEY CAN DO. WITH THE HIGH TRAFFIC VOLUME ON THE INTERSTATE AND THE LARGE NUMBER OF SEMI'S I HOPE I SURVIVE THE NEXT TIME THIS IS BOUND TO HAPPEN TO ME ON MY COMMUTE TO WORK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508123April 13, 2013STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THERE HAVE BEEN NUMEROUS INCIDENTS WHERE I CAN NOT GET MY DOORS OPEN BECAUSE THE DOORS WILL NOT UNLOCK. I HAVE HAD TO CRAWL OUT OF ANOTHER DOORS A NUMBER OF TIMES. I AM WORRIED THAT IF THERE IS AN ACCIDENT I MAY NOT BE ABLE TO GET OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504818March 28, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO HIS RIGHT ANKLE AND FOOT. THE CONTACT SOUGHT MEDICAL ATTENTION FOR HIS INJURIES. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,285. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10498079February 13, 2013TIRES, SUSPENSION, WHEELS
PURCHASED VEHICLE LESS THAN A YEAR AGO, FROM A DEALERSHIP. NEW TIRES WERE PUT ON AT THAT TIME. MILEAGE WHEN PURCHASED WAS 29000. WHILE DRIVING ON SNOW AND ICY ROADS IT WOULD WOBBLE AND GET SQUIRRELLY, WHICH I ATTRIBUTED IT TO THE LIGHTNESS OF THE VEHICLE. THERE WAS NO REASON FOR ME TO SUSPECT THE TIRES AS I HAVE THEM ROTATED ACCORDING TO MANUFACTURER SPECS, AND NO ABNORMALITIES HAVE BEEN MENTIONED TO ME BY THE DEALER. HOWEVER, LAST WEEK I HAD AN ACCIDENT AS A RESULT OF A WORN OUT TIRE BLOWING OUT ON A SNOWY ROAD. INSPECTION DETERMINED THAT ALL THE TIRES WERE UNEVENLY WORN, AND THAT THE CAUSE WAS THAT THE ARMS WHICH MAINTAIN TIRE ALIGNMENT WERE PHYSICALLY INCAPABLE OF DOING SO. THIS IS NOT A MANUFACTURING DEFECT, IT IS A *DESIGN FLAW*, WHICH RESULTED IN PERSONAL INJURY (BROKEN ARM, FACIAL CONTUSIONS). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10497725February 11, 2013LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WAS UNABLE TO BE UNLOCKED WHEN USING THE KEY FOB OR WHEN ATTEMPTING TO MANUALLY UNLOCK THE DOOR. THE FAILURE RECURRED INTERMITTENTLY AND AFFECTED EACH DOOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 55,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496856February 8, 2013WHEELS
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT SHE HAD TO CHANGE ALL FOUR TIRES 3 TIMES IN UNDER 40,000 MILES. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 8,505 AND THE CURRENT MILEAGE 40,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494653January 25, 2013VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
GAS PEDAL WANTS TO STICK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10487745December 8, 2012AIR BAGS
MY 2009 FOCUS SES WAS SEEN BY THE DEALER FOR THE AIRBAG LIGHT BEING CONSTANTLY ON IN NOVEMBER 2011. THEY REPLACED THE PASSENGER SIDE AIRBAG MODULE. THIS WINTER (2012) THE AIRBAG LIGHT HAS COME ON AGAIN. IT APPARENTLY HAS SOMETHING TO DO WITH HOT/COLD TEMPS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485307November 20, 2012WHEELS
FORD MANUFACTURE THE FOCUS WITH A 2 DEGREE NEGATIVE CAMBER. THIS MAKES YOUR REAR TIRES GO DEFECTIVE AS FAST AS 10,000 MILES ESPECIALLY IF YOU DON'T ROTATE YOUR TIRES VERY OFTEN. YOU CAN GET AN ALIGNMENT EVERY MONTH AND IT WILL NOT FIX THE DEFECT. I HAVE 24,000 MILES ON MY FOCUS AND I HAVE MY THIRD SET OF TIRES ON IT. I'VE DID THE RESEARCH. AN ALIGNMENT SHOP HERE IN WARRENSBURG MO FOUND THE PROBLEM AND FIXES AROUND 4-5 FORD FOCUS A MONTH. THEY PUT IN A KIT THAT BRINGS THE CAMBER WITHIN A FRACTION OF A INCH WHICH WILL GIVE YOU ABOUT 3 TIMES THE LIFE SPAN OF THE TIRES. THE DON'T HAVE THE ABILITY TO ZERO THE CAMBER. IF YOU DON'T GET THIS DONE, YOU WILL BE BUYING TIRES LIKE I DID EVERY YEAR. I DID MAKE A COMPLAINT TO MY DEALER AND THE FORD COMPANY ITSELF WITH NO HELP SO I SENT MY COMPLAINT TO THE NATIONAL HIGHWAY SAFETY DEPARTMENT WHICH INVESTIGATES SAFETY ISSUES AND FORCES AUTO COMPANIES TO FIX DEFECTS WITH A RECALL. NEED FOLKS LIKE YOU TO DO THE SAME. THE LAST SET OF REAR TIRES I TOOK OFF SCARED ME. IT WAS SO CLOSE OF COMING APART. MY COMPLAINT IS THE SAME AS THIS GUYS COMPLAINT I POSTED ABOVE. I HAD TO CHANGE MY FIRST SET OF TIRES ON MY BRAND NEW 2009 FORD FOCUS AT 22,000 MILES DUE TO SEVERE CUPPING, MY SECOND SET AT 38,000 MILES, AND MY THIRD SET AT 60,000 MILES. I TOOK IT TO FORD DEALER THE FIRST TIME AND WAS TOLD IT A KNOWN DEFECT ISSUE OF THE REAR CAMBER BUT NO RECALL. TO FIX IT YOU HAVE TO PAY FOR AM APPROXIMATELY $400 KIT AS DESCRIBED ABOVE. IF YOU CONTINUE TO DRIVE IT AND NOT CHANGE THE TIRES YOU GET SEVERE BOUNCING ON THE FRONT END AND MAKES STEERING DIFFICULT AND DANGEROUS. THIS IS A COMPANY CAR SO WE CHANGE THE TIRES OFTEN AS A RESULT OF THIS DEFECT FOR SAFETY REASONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483816November 9, 2012SUSPENSION
TL* THE CONTACT OWNS A 2009 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED A HUMMING SOUND COMING FROM THE REAR OF THE VEHICLE. ADDITIONALLY, THE CONTACT NOTICED A VIBRATION IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DRIVER AND PASSENGER REAR TIRES WOULD HAVE TO BE REPLACED AND AN ALIGNMENT WOULD HAVE TO BE PERFORMED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE REAR TIRES WERE REPLACED TWICE. THE CONTACT STATED THAT THE TIRES WERE WEARING EXCESSIVELY FROM THE INSIDE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483565November 7, 2012ELECTRICAL SYSTEM
(COMPLAINT #1) TURNING VEHICLE KEY TO START POSITION GLIDES RATHER THAN "CLICKS" TO EACH POSITION. IGNITION KEY FEELS AND SOUNDS LIKE IGNITION TUMBLERS ARE STRIPPED. DELAY BETWEEN START AND VEHICLE ENGINE ACTUALLY STARTING WHEN KEY GLIDES TO START POSITION. THIS DELAY IS A SIGN THAT VEHICLE WILL NOT START DUE TO FAULTY IGNITION PART. COMPLAINT #2 IS BEING SUBMITTED AS A SEPARATE COMPLAINT AND WANTED TO INCLUDE 2ND COMPLAINT WITH THE 1ST ONE - DIFFICULTY IN INSERTING AND REMOVING KEY FROM IGNITION. REPOSITIONING STEERING WHEEL SOMETIMES "LOCKS" AND "UNLOCKS" IGNITION KEYHOLE ALLOWING FOR KEY INSERTION AND KEY REMOVAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483568November 7, 2012ELECTRICAL SYSTEM
(COMPLAINT #2) DIFFICULTY IN INSERTING AND REMOVING KEY FROM IGNITION. REPOSITIONING STEERING WHEEL SOMETIMES "LOCKS" AND "UNLOCKS" IGNITION KEYHOLE ALLOWING FOR KEY INSERTION AND KEY REMOVAL. COMPLAINT #1 SUBMITTED AS A SEPARATE COMPLAINT AND WANTED TO INCLUDE 1ST COMPLAINT WITH THE 2ND ONE - TURNING VEHICLE KEY TO START POSITION GLIDES RATHER THAN "CLICKS" TO EACH POSITION. IGNITION KEY FEELS AND SOUNDS LIKE IGNITION TUMBLERS ARE STRIPPED. DELAY BETWEEN START AND VEHICLE ENGINE ACTUALLY STARTING WHEN KEY GLIDES TO START POSITION. THIS DELAY IS A SIGN THAT VEHICLE WILL NOT START DUE TO FAULTY IGNITION PART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483347November 5, 2012FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TRAVELING ON HIGHWAY IN PASSING LANE WITH CRUISE CONTROL ON,NOTICED VEHICLE SLOWING DOWN. APPLIED PRESSURE TO GAS PEDAL,NO ACCELERATION. I HAD TO GET OFF ROAD QUICKLY BECAUSE CAR WAS COMING TO A STOP;ALMOST CAUSED AN ACCIDENT IN DOING SO. VEHICLE IDLED ROUGH AND I HAD NO CONTROL OF ACCELERATION. I SHUT OFF VEHICLE AND WAS ABLE TO START IT UP AGAIN AND HAD ACCELERATION CONTROL AGAIN. TOOK VEHICLE TO FORD DEALER SHIP AND THEY REPLACED THROTTLE BODY. SERVICE TECH STATED THAT THEY HAVE BEEN REPLACING SEVERAL OF THESE THROTTLE BODIES ON FORD VEHICLES LATELY AND THEY EXCEPT A RECALL.MY CONCERN IS THAT THIS COULD HAVE EASILY CAUSED AN ACCIDENT. FORD KNOWS THIS ISSUE EXIST,GET IT RECALLED BEFORE SOMEONE GETS HURT OR KILLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482123October 24, 2012AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE DRIVER WAS TRAVELING 80 MPH AND CRASHED INTO ANOTHER VEHICLE. THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY. BOTH THE DRIVER AND THE PASSENGER WERE KILLED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 2
- #10478414October 3, 2012POWER TRAIN
ON OCTOBER 1 2012 I WAS DRIVING DOWN MY STREET AT APROX 45 MPH WHEN THE CAR SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. LUCKILY I WAS CLOSE TO HOME AND ABOUT TO COAST DOWN HILL TO MY DRIVEWAY. WHEN I PULLED INTO MY DRIVEWAY THE CAR WAS STILL RUNNING BUT NOT QUIETLY, IT SPUTTER AND WAS QUITE LOUD. I LET IT SIT FOR A DAY AND STARTED IT BACK UP ALL LIGHT ARE OFF, HOWEVER WHILE DRIVING (I LIVE 50 MILES, ONE WAY ALL HIGHWAY DRIVING AT HIGH SPEEDS) TO MY PLACE OF EMPLOYMENT THIS MORNING OCTOBER 03 2012 I NOTICED AT IF I WERE DRIVING AT ANYTHING LESS THEN 60 WHERE MY FOOT WASN'T ON THE GAS I COULD FEEL WHAT SEEM LIKE THE TRAN SLIP.. I HOPE MY CHILDREN ARE NOT IN THE CAR WITH ME SHOULD THIS HAPPEN AGAIN. AND IM PRAYING IT DOESN'T! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478315October 2, 2012ELECTRICAL SYSTEM:HORN
I PURCHASED THE ABOVE VEHICLE IN 2009 NEW. I HAVE DRIVEN IT 43000 MILES SO FAR AND 2 TO 3 MONTHS AGO I STARTED HAVING PROBLEMS WITH THE HORN. THE HORN IS MOUNTED TO THE FRAME RIGHT FRONT TOWARDS THE BOTTOM. RAIN OR WATER HAD MANAGED TO GET INTO THE HORN DUE TO IT'S LOCATION. INSTEAD OF A LOUD SOUND YOU CAN BARELY HEAR IT SINCE WHEN I PULLED IT OFF, IT WAS FULL OF WATER. THIS IS A SAFETY ITEM SINCE IT IS USED TO WARN OTHERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10473180August 31, 2012LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR COULD NOT BE UNLOCKED USING THE REMOTE. THE DOOR COULD ONLY BE OPENED FROM THE INSIDE OF THE VEHICLE. THE REAR PASSENGER SIDE WOULD NOT OPEN FROM THE OUTSIDE OR INSIDE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 53,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0