Ford Focus Complaints (2007)

391 consumer complaints on file.

#10560939January 22, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WITHOUT ANY INDICATION OF A LOW BATTERY, THE CAR BEGAN TO LOSE ELECTRICAL POWER WHILE DRIVING. AT FIRST, I WAS ON MY WAY TO WORK WHEN I NOTICED MY RADIO STOPPED PLAYING. UPON LOOKING AT MY RADIO, I REALIZED THE LIGHTS WERE COMPLETELY OFF, INCLUDING THE CLOCK--WHICH STAYS ON EVEN IF I TURN THE RADIO OFF. I NOTICED I WAS VERY COLD, AND MY DEFROST HAD STOPPED WORKING. THINKING IT WAS HOPEFULLY JUST A BLOWN FUSE, I CONTINUED ON MY WAY TO WORK, DRIVING CAUTIOUSLY. MY CAR DID SOUND LIKE IT WAS NOT SHIFTING GEARS AS MUCH AS IT SHOULD HAVE BEEN. I MADE IT TO WORK FINE, AND EVEN CHECKED ON IT DURING MY LUNCH HOUR--IT STARTED UP FINE, LIGHTS AND EVERYTHING WAS WORKING, WITH NO INDICATOR LIGHTS ILLUMINATING ON THE DASH. THINKING IT WAS FINE, I DROVE HOME THAT NIGHT WITH THE INTENTION OF BRINGING IT TO THE SHOP TO CHECK THE BATTERY OVER THE WEEKEND. WHILE DRIVING HOME (IN THE DARK) THAT EVENING, I MADE IT ALMOST TO MY APARTMENT. I NOTICED AGAIN THAT MY RADIO SUDDENLY STOPPED PLAYING. I LOOKED AT THE RADIO, AT WHICH POINT I SAW THE TEXT DISPLAY "LOW BATTERY." I BEGAN TO NOTICE EVERYTHING DIMMING--THE DASHBOARD, INTERIOR LIGHTS, AND EVEN MY HEADLIGHTS. I WAS CLOSE ENOUGH TO GET TO MY APARTMENT OK. THE NEXT MORNING I HAD AN APPOINTMENT TO GET TO THE SHOP. AFTER READING THE OTHER COMPLAINTS OF SIMILAR DRIVERS OF 2007 FORD FOCUSES HAVING IDENTICAL ISSUES, I WAS NERVOUS ABOUT DRIVING TO THE SHOP. NOT KNOWING IF MY CAR WOULD SUDDENLY DIE ON ME, AND IF I WOULD BE ABLE TO USE MY HAZARD LIGHTS, OR TURN SIGNALS TO INDICATE TO OTHER DRIVERS IF MY BATTERY STARTED TO GO AGAIN. LUCKILY MY CAR MADE IT THE 3.1 MILES TO THE SHOP, BEFORE GIVING OUT. SAME THING--NO EARLIER INDICATIONS THAT THE BATTERY WAS LOW, THE POWER JUST STARTS SHUTTING DOWN. THIS IS INCREDIBLY DANGEROUS, AND I WAS LUCKY THAT I READ UP ON THE ISSUE AND WAS ONLY DRIVING LOCALLY, AND NOT ON A HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560803January 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE DRIVER'S SEAT AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 02/27/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560474January 18, 2014
FUEL/PROPULSION SYSTEM
UPPER PORTION OF GAS TANK COMPLETELY RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556491December 18, 2013
AIR BAGS
MONITOR FAILED AND CLOCK SPRING IN STEERING COLUMN LOST CONNECTIVITY CAUSING AIR BAG SYSTEM TO NO LONGER OPERATE. REPAIRS TO MAKE SYSTEM OPERABLE AGAIN RESULTED IN CHARGES OF OVER $900. NO ACCIDENT WAS INVOLVED TO CAUSE THE FAILURE. PARTS RELATED TO SAFETY THAT SHOULD HAVE LASTED AS LONG AS THE CAR WAS OPERABLE FAILED RESULTING IN EXPENSIVE REPAIR COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554440December 2, 2013
STEERING, WHEELS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE TIRES WOULD NEED TO BE REPLACED PREMATURELY. THE CONTACT FIRST REPLACED THE TIRES IN 2007 AND HAD REPLACED ALL OF THE TIRES AT LEAT FOUR TIMES SINCE THE FIRST FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS IN NEED OF AN ALIGNMENT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550310October 30, 2013
AIR BAGS
THE AIR BAG LIGHT STAYS ON ALL THE TIME. MOVING THE STEERING WHEEL IN AND OUT MAKES IT TURN OFF, SO I SUSPECT THE STEERING WHEEL AIRBAG HAS A BAD CONNECTION. SEARCHING ONLINE, IT SOUNDS LIKE THE CLOCK SPRING GOES BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543064September 11, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THE AIR BAG FAILURE WAS CAUSED BY AN ELECTRICAL ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE AIR BAG WOULD NOT INFLATE IF THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000. UPDATED 12/20/13*CN THE VEHICLE WAS REPAIRED ON 9/11/13. UPDATED 12/16/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536492August 21, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 19,000.KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534932August 12, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534557August 9, 2013
SUSPENSION, WHEELS
I NOTICED A VIBRATION THAT SEEMED TO INCREASE OVER TIME OF ABOUT 2 WEEKS. I TOOK THE VEHICLE INTO THE DEALER WHERE THEY REPLACED A WHEEL BEARING AND RECOMMENDED I REPLACE THE REAR TIRES DUE TO SEVERE CUPPING. THE TIRES ARE CONTINENTAL CONTACTS WITH ABOUT 10,000 MILES ON THEM AND SHOULD HAVE LASTED THE NEXT 5 YEARS. I WENT TO THE TIRE SHOP WHERE THEY TOLD ME THAT FORD FOCUSES ARE KNOWN TO HAVE ALIGNMENT PROBLEMS AND WILL DESTROY THEIR TIRES PREMATURELY. RESEARCHING THE INTERNET I FOUND 47 SUCH COMPLAINTS OVER THE YEARS RELATING EXACTLY TO WHAT I EXPERIENCED. THE PROBLEM IS THE REAR SUSPENSION IS CAMBERED IN TOO MUCH AT THE TOP AND FORD NEVER MADE THE SUSPENSION ADJUSTABLE. MINE MEASURED 1/4 INCH DIFFERENCE BETWEEN THE TOP OF THE 15 INCH RIM COMPARED TO THE BOTTOM. THIS SITS THE CAR ON THE INSIDE EDGE OF THE TIRE CREATING THE PREMATURE WEAR. FORD MUST KNOW THIS PROBLEM EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534269August 8, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS REPAIRED PREVIOUSLY BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525300July 17, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 FORD FOCUS . THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE HOOD COMPARTMENT IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. MAH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10525268July 16, 2013
POWER TRAIN
I WAS DRIVING MY 2007 FORD FOCUS HOME WHEN MY GEAR SHIFT FELL APART IN MY HAND. LUCKILY I WAS PULLING INTO MY DRIVEWAY WHEN IT HAPPENED. IT IS NOW NOT DRIVABLE AND HAS TO BE TOWED TO THE SHOP TO BE WORKED ON. I DO NOT BELIEVE A GEAR SHIFT SHOULD FALL APART IN YOUR HAND AS THIS ONE DID. I GOT ONLINE AND READ THAT MANY OTHER PEOPLE HAVE COMPLAINED ABOUT THIS SAME ISSUE. I THINK THIS VEHICLE NEEDS TO BE RECALLED AS TO THIS IS TRULY A SAFETY ISSUE. THANK GOD THIS HAPPENED BEFORE MY PLANNED VACATION WITH MY NIECE TO THE COAST WHICH WOULD MEAN TRAVELING CURVY ROADS AND IF THIS WOULD HAVE HAPPENED THEN IT MAY HAVE COST US BOTH OUR LIVES. I HAVE WRITTEN AND COMPLAINED TO FORD COMPANY VIA THEIR ONLINE SITE BUT I EXPECT THAT NOTHING WILL PROBABLY BE DONE BUT IT'S SAD THAT FORD COMPANY PRIDES THEMSELVES ON SAFETY AND CUSTOMER SERVICE AND WOULD LET THIS GO ON WITHOUT BEING ADDRESSED. I WILL DEFINITELY THINK TWICE BEFORE BUYING ANOTHER FORD PRODUCT AS TO DEFINITELY THEY DO NOT CARE ABOUT CUSTOMER SAFETY. MAYBE A FATAL ACCIDENT HAS TO HAPPEN BEFORE THIS GETS ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524739July 14, 2013
ELECTRICAL SYSTEM, STEERING
ALTERNATOR SUDDENLY FAILED WHILE DRIVING. I HAD NO CONTROL OF THE CAR WHILE IN TRAFFIC INCLUDING THE STEERING. THE ALTERNATOR WAS REPLACED. APPROXIMATELY 3 YEARS LATER ON JULY 2, 2012, THE SAME THING HAPPENED. SUDDEN ALTERNATOR FAILURE WHILE DRIVING WITH NO ABILITY TO CONTROL THE VEHICLE. BECAUSE THE ELECTRICAL SYSTEM HAD A TOTAL FAILURE I COULD NOT STEER THE VEHICLE, TURN ON THE HAZARD FLASHERS, OR SIGNAL THE TRAFFIC BEHIND ME THAT I WAS SLOWING DOWN BECAUSE THE BRAKE LIGHTS COULD NOT FUNCTION. TERRIBLY DANGEROUS. ON JULY 6, 2013, ALTERNATOR #3 FAILED AND BURNED OUT THE BATTERY AS WELL. FORD MOTOR COMPANY APOLOGIZED FOR THE INCONVENIENCE AND SAID IT WAS MY PROBLEM BECAUSE IT WAS OUT OF WARRANTY AND THERE WAS NO RECALL. INCONVENIENCE? THAT TAKES THE CAKE. I DON'T KNOW WHY THERE IS NOT A RECALL ON THIS DEFECT AND IT IS CLEARLY A SAFETY ISSUE. SUDDEN ELECTRICAL FAILURE ON A HIGHWAY AT HIGH SPEED WITH NO WAY TO STEER THE CAR OR WARN OTHER DRIVERS MERITS A RECALL. THE WEB IS AWASH WITH COMPLAINTS ABOUT SUDDEN AND REPEATED FAILURE OF THE ELECTRICAL SYSTEM IN THE 2007 FORD FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519337June 11, 2013
POWER TRAIN
MY '07 FOCUS HAS BEEN SLIPPING OUT OF GEAR & AT TIMES, JUST STOPS! A YELLOW FLASHING, OD OFF, LIGHTS & FLASHES ON THE DASH. LEFT ME STRANDED & I HAVE MS!! I PURCHASED THIS CAR WITH 8 MILES ON IT AND HAVE TAKEN VERY GOOD CARE OF IT, SO I WOULD NEVER HAVE TO WORRY ABOUT BEING STRANDED. IT HAS ONLY 53,700 MILES! IS THERE A RECALL OR A CLASS ACTION SUIT, BECAUSE I WOULD BE INTERESTED IN EITHER OR BOTH! WHEN I WAS STOPPED ON A STEEP HILL, APPROXIMATELY FIVE YEARS AGO WHEN THE CAR HAD ROUGHLY 20000 MILES, IT STARTED TO ROLL BACKWARDS EVEN THOUGH IT WAS IN DRIVE. THEN IT WAS FINE SO I DIDN'T SEE A REASON TO BRING IT IN, JUST GUESSED THE HILL WAS TOO STEEP FOR IT...SEEMS I GUESSED WRONG! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514570May 31, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND ATTEMPTED TO SHIFT INTO GEAR BUT THE GEAR SHIFTER WOULD NOT MOVE. THE CONTACT ALLOWED THE ENGINE TOIDLE FOR 15 MINUTES BEFORE THE GEAR WAS FINALLY ABLE TO BE SHIFTED. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE CONTACT WAS ADVISED THAT THE TRANSMISSION FLUID NEEDED TO BE CHANGED. THE VEHICLE WAS SERVICED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510731May 6, 2013
ELECTRICAL SYSTEM
THE VEHICLE HAD ISSUES WITH THE ENGINE 'SURGING' ON ITS OWN FOR A FEW OF WEEKS. THIS WAS ESPECIALLY NOTICEABLE WHEN SLOWING DOWN OR BRAKING FOR A TURN. A VISIT TO THE LOCAL FORD DEALER DID NOT FIND A SOURCE OF THE PROBLEM. EVENTUALLY WHILE ON THE FREEWAY THE VEHICLE'S ENGINE WAS RACING TO OVER 65 MPH WITHOUT ACCELERATING AND THEN IT DIED. IT WAS TOWED TO THE LOCAL FORD DEALER AND AFTER A COUPLE OF DAYS IT WAS DIAGNOSED AS A FAULTY NOISE CAPACITOR. THEY DID FIX THE PROBLEM BUT IT IS TWO YEARS LATER AND IT IS ALSO EXHIBITING THE SAME 'SURGING' ISSUES AGAIN. I HAVE NOT HAD THIS PROBLEM WITH ANY OTHER CAR I HAVE OWNED AND THIS CAN'T BE A NORMAL THING. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510094April 30, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S FRONT DOOR FAILED TO OPEN FROM THE OUTSIDE AND ALSO FAILED TO STAY CLOSED. THE CONTACT ALSO STATED THAT IT TOOK MULTIPLE ATTEMPTS TO SUCCESSFULLY CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 91,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509794April 27, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE LOCK ON THE REAR PASSENGER SIDE DOOR WILL NOT LOCK. DOESN'T LOCK WITH THE REST OF THE DOORS AND I CANNOT LOCK MANUALLY. ANYONE COULD COME OPEN IT AT ANY TIME AND TAKE WHATEVER THEY WANT. IT IS NOT SAFE. I AM AFRAID IF SOMEONE RIDES BACK THERE IT WILL POP OPEN IF THEY LEAN ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509049April 22, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE AND ENGINE COOLING
2007 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE INSTRUMENT CLUSTER PANEL LIGHTS ILLUMINATED *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD COST $547.00 TO REPLACE THE CLUSTER PANEL. PLUS, THE COST FOR THE CHECK ENGINE LIGHT, THAT WAS ALSO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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