Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#764187July 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HESITATES AFTER DRIVING LONG DISTANCES, FINALLY STALLED WHILE TRAVELING AT 65MPH IN THE LEFT LANE OF A THREE LANE HIGHWAY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9007098July 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TWICE SINCE BUYING THIS CAR EXPERIENCED COMPLETE STALLING ON THE HWY--ALMOST LOST CONTROL AND NEARLY HAD A FATAL ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566593July 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE BRAKES MAKE NOISE AND VIBRATE WHILE DRIVING, THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE OCCASIONS BUT THERE WAS NO PROBLEM FOUND WITH THE BRAKES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566615July 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SEAT BELTS:FRONT:ANCHORAGE, STRUCTURE:BODY:DOOR, TIRES, ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT BRAKE PADS AND ROTORS WERE REPLACED, WHILE BRAKING AT HIGH SPEEDS, THE STEERING WHEEL WILL SHUDDER. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013508July 9, 2002
SUSPENSION
VEHICLE WOULD SHIMMY AT 45 MPH OR MORE . VEHICLE WAS AT THE DEALER,AND PROBLEM WAS REOCCURRING. FEEL FREE TO PROVIDE ANY FUTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013390July 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER INDICATED THAT FRONT ROTORS WERE DEFECTIVE, HAVING DEEP RIDGES, CAUSING DIFFERENT THICKNESS THROUGH THE ROTORS. ROTORS COULDN'T BE TURNED DUE TO SUCH BAD SHAPE. BRAKES WERE SQUEAKING EXCESSIVELY PRIOR TO TAKING VEHICE IN. DEALER AWARE OF PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763886July 6, 2002
SUSPENSION:FRONT
WHILE DRIVING AT APPROX 65MPH ON A STRAIGHT AND LEVEL 2 LANE ROAD, THE CAR SUDDENLY VEERED HARD RIGHT. COUNTER STEERING HAD NO EFFECT ON RECOVERY. THE CAR WAS AT ABOUT 90 DEGREES WHEN IT IMPACTED THE CURB AND WAS LAUNCHED OVER A 10 FOOT CULVERT. THE FORD FOCUS THEN ROLLED 5 TIMES LANDING ON 3 WHEELS. THE 4TH WHEEL AND SUSPENSION (FRONT RIGHT) WAS FOUND APPROX. 30 YARDS FROM THE VEHICLE. EVIDENCE SHOWES THAT THE LOWER BALL JOINT WAS LOSE, INDICATED BY EXCESSIVE WEAR AND GROOVING TO THE SPINDLE WHERE THE LOWER BALL JOINT MOUNTED. OTHER EVIDENCE SHOWS THE RIGHT SIDE HALF-SHAFT HAS A CLEAN BREAK AT THE SPLINES (SPLINE WAS STILL INSIDE THE TRANSMISSION WHILE THE HALF SHAFT WAS OTHER WISE NOT DAMAGED AND LAYING IN THE FIELD). THE 2001 ZX3 S2 WAS TOTALED. I HAVE PICTURES WHERE NEEDED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8013338July 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE WILL STALL OUT AT ANYTIME WITHOUT ANY WARNING.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763783July 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
BRAKES & SWITCH DONE - 2 VIN'S- MANY REPORTS TO NHTSA - NO FORMS/RESPONSE OR ACTION. INOPERABLE.IMPOUNDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566413July 2, 2002
AIR BAGS
WHILE DRIVING THE CONSUMER WAS INVOLVED IN AN ACCIDENT. UPON IMPACT THE AIR BAG DEPLOYED AND CAUGHT ON FIRE. THE CONSUMER SUFFERED SEVERE BURNS. (ATTORNEY FOR CLIENT, KEITH COUTURE, STATES NOT TO CONTACT CLIENT, ADDRESS AND PHONE ABOVE ARE THAT OF THE ATTORNEY). *YH
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#8013232July 2, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PARKING IGNITION SWITCH WILL LOCK UP BECAUSE KEY WILL NOT TURN VEHICLE ON, CAUSING VEHICLE TO BE TOWED. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763736July 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
THE VEHICLE ENGINE STALLS WITHOUT WARNING. THE INITIAL OCCURRENCE RESULTED IN MY WIFE CROSSING INTO THE LEFT LANE DUE TO HER INABLITY TO DRIVE OR BRAKE EFFECTIVELY WITHOUT THE POWER ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763705July 1, 2002
POWER TRAIN:AXLE ASSEMBLY
TOLD WALDORF FORD THAT THE CAR WAS LEANING WAS TOLD THIS IS NORMAL. WENT OUT OF TOWN AND A FAMILY MEMBER LOOKED AT IT AND SAID, "DID YOU KNOW YOUR REAR AXLE IS BENT AND THE WHEELS ARE BRRING INWARD." I TOLD THEM WHAT WE WERE TOLD, THEY SAID WE NEED TO TAKE IT BACK & HAVE FORD FIX IT. FORD REFUSES TO TAKE OUR CALLS TO MAKE APPOINTMENT TO FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013109July 1, 2002
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, STRUCTURE:BODY, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:IGNITION
AT NO PARTICULAR SPEED, VEHICLE JERKS HARD AND STALLS. CONSUMER HAD VEHICLE CHECKED AND REPAIRED BY DEALER WITH NO RESOLUTION.*AKTHE DEALER IS HAVING CONSUMER TO MONITOR THE VEHICLE WHEN IT STARTS FAILING, BY PUSHING A BUTTON. THIS IS SUPPOSED TO PINPOINT WHERE THE PROBLEM IS OCCURING. THE VEHICLE WAS DOWNSHIFTING WHILE IN MOTION, THE SENDING UNIT WAS REPLACED. ALSO THE JERKING AND STALLING WERE CAUSED BY AN ERRATIC FUEL PUMP DRIVER MODULE. THIS MODULE HAS ALSO BEEN REPLACED. THE IGNITION LOCK WAS REPLACED, THERE WAS A CLUNKING NOISE PRESENT IN THE DOOR ASSEMBLY WHICH WAS REPAIRED, THE WHEEL WAS OUT OF ALIGNMENT SO DEALER ADJUSTED THE UPPER BALL JOINT, AND THE SUN VISOR WAS BROKEN WHICH WAS ALSO REPLACED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763654June 30, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS VEHICLE HAS HESITATED/STALLED AT VARIOUS SPEEDS SINCE NEW. FINALLY IN MAY, 2002, THE ENGINE QUIT WHILE MY WIFE WAS IN TRAFFIC ON A TWO LANE HIGHWAY, WITH NO SHOULDERS. THE DEALER REPLACED THE FUEL PUMP. IN LESS THAN A WEEK THE ENGINE HESITATED AGAIN, AND HAS DONE SO SEVERAL TIMES. THE DEALER STATES THEY CAN FIND NOTHING ELSE WRONG. AFTER LOOKING OVER THE NUMBER OF SIMILAR COMPLAINTS ON THE NHTSA WEBSITE, I FIND IT DIFFICULT TO BELIEVE NOTHING HAS BEEN DONE TO ADDRESS THIS ISSUE. SINCE OUR WARRANTY WILL BE UP IN A FEW MONTHS, I GUESS THIS IS WHAT THEY ARE WAITING FOR. WHY ARE YOU WAITING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763634June 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS:FRONTAL
THE CAR HAS COMPLETELY SHUTDOWN WITHOUT ANY WARNING ON THREE OCCASIONS. THE FIRST TIME WHILE DRIVING AT APPROX. 25+MPH... THE CAR STARTED TO STALL AND I HIT THE CURB (RIGHT TIRE/WHEEL HIT THE CURB), BOTH AIRBAGS WENT OFF (WHY????) AND BURNED MY ARM (REALLY BAD) AND BROKE THE WINDSHIELD. I DID NOT REPORT THE PROBLEM BECAUSE I FOUND OUT THAT GEICO (INSURANCE COMPANY) HAD LOST (OR NOT RECEIVED) MY ONLINE APPLICATION SO I HAD NO COVERAGE AND THEREFORE I WOULD HAVE TO PAY FOR ALL THE REPAIRS MYSELF. NEW WINDSHIELD, AIRBAG, WHEEL... COST $3000+ I'M STILL PAYING FOR THE REPAIRS. THE SECOND TIME IT HAPPENED WHEN I STOPPED ON RED LIGHT (I JUST THOGHT I WAS RUNNING OUT OF GAS...), THEN; YESTERDAY 06/28/02 I WAS DRIVING HOME ON HWY 192 AT APPROX. 45MPH AND THE ENGINE LOST ALL POWER (NO WARNING) , I GOT SCARED AND HIT THE BRAKES AND PULLED OVER ALMOST CAUSING AN ACCIDENT IN THE INTERSECTION. IT'S BEEN RAINING HERE IN FL ALMOST EVERYDAY, I AM GLAD THE ROAD WAS NOT WET WHEN IT HAPPENED... IT COULD'VE BEEN MUCH WORSE. MY CAR IS A 2001 FORD FOCUS ZX3 WITH ONLY 7500 MILES, SO IT'S NOT AN OLD CAR. AFTER SOME QUICK RESEARCH I FOUND OUT THIS PROBLEM HAS BEEN HAPPENING FOR A WHILE NOW... AND MANY OF MY FOCALJET.COM (ONLINE FORD FOCUS CLUB) FRIENDS HAD THE SAME PROBLEM. SO, I HAVE TO RESPECTFULLY ASK YOU AND EVERYONE ELSE READING THIS; WHEN WILL YOU (AND/OR FORD) DO SOMETHING ABOUT IT? I'VE JUST FOUND OUT THAT I AM PAYING ($3000+, AND I ONLY MAKE MIN. WAGE) FOR AND SMALL ACCIDENT THAT COULD HAVE BEEN AVOIDED... SORRY, I AM REALLY UPSET, I ALMOST CAUSED A HIGH-SPEED/MULTIPLE-CAR ACCIDENT IN THE MIDDLE OF HWY 192 AND I AS WELL AS OTHER PEOPLE COULD HAVE BEEN HURT. PLEASE HELP ! ! !*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763591June 28, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SUSPENSION:FRONT
VEHICLE DELIVERED ON 6/1/01. SOON AFTER I STARTED EXPERIENCING PROBLEMS WITH THE STEERING GEAR NOT BEING STABLE. THE CAR AND STEERING WHEEL WOULD SHAKE ONCE I WOULD BEGIN PICKING UP SPEED AT APPROXIMATELY 60 MPH. THE VEHICLE WAS TAKEN INTO THE DEALERSHIP FOR REPAIRS ON TWO OCCASIONS FOR FRONT END REPAIRS ON 8/16/01 & 2/14/02. ON 5/26/02 I LOSS CONTROL OF THE VEHICLE AND HAD AN ACCIDENT ON THE EXPRESSWAY, HIT THE MEDIAN AND TOTALED THE VEHICLE. PRIOR TO THE ACCIDENT I NOTICED A GREAT DEAL OF VIBRATION ON THE STEERING WHEEL/COLUMN AND THE CAR WAS SHAKING.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#566294June 27, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE IN MOTION CONSUMER LOST POWER STEERING. WHILE AT THE SERVICE STATION, THE MECHANIC EXPLAINED THE POWER FUEL CONTAINER WAS DRY AND THAT A NEW PUMP MIGHT BE SUFFICIENT. THE SERVICEMAN WHO WROTE UP THE INVOICE ONLY REPORTED THAT THE POWER STEERING WAS HARD TO TURN. CONSUMER REQUESTS HELP IN THIS SITUATION. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012811June 27, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, OTHER, POWER TRAIN
VEHICLE WILL STALL OUT ONCE GAS GAUGE REACHES A QUARTER TANK. ALSO, KEEPS GETTING A POWER SURGE. POLICEMAN OFFERED CONSUMER ASSISTANCE, AND MOVED HER VEHICLE. NOTICED THAT EVERY TIME SHE TURNED IGNITION SWITCH, ODOMETER WOULD INCREASE SEVERAL THOUSAND IN MILEAGE. PLEASE DESCRIBE DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763588June 27, 2002
SUSPENSION
VEHICLE DELIVERED ON 6/14/01. SHORTLY AFTER I STARTED EXPERIENCING PROBLEMS WITH THE VEHICLE. THE STEERING GEAR WAS NOT STABLE. THE CAR AND STEERING WHEEL WOULD SHAKE WHEN THE SPEED WOULD HIT UP TO APPROXIMATELY 60 MPH. VEHICLE WAS TAKEN INTO THE DEALERSHIP FOR FRONT END REPAIRS ON TWO OCCASIONS 8/16/01 & 2/14/02. SHORTLY BEFORE 5/26/02 I NOTICED THAT THERE WAS A GREAT DEAL OF VIBRATION ON THE STEERING COLUMN AND THE CAR WAS SHAKING. I LOST CONTROL OF THE CAR AND HIT THE MEDIAN ON THE EXPRESSWAY. MY VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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