Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10074677June 2, 2004
ELECTRICAL SYSTEM:IGNITION
I HAD PURCHASED A 2000 FORD FOCUS. I HAVE HAD THE CAR LESS THEN 5 YEARS AND THE IGNITION CYLINDER HAD FAIL TWICE. FORD MOTOR CO. HAS NOT ADMITTED AND FAULT IN EITHER OCCURRENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074689June 2, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
WELL DOCUMENTED FAILURE OF THE 2000 FORD FOCUS IGNITION CYLINDER. MINE FAILED FOR THE SECOND TIME AND FORD ONLY OFFERED A 50/50 COVERAGE OPTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075483June 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE HAVING THE KEY INSIDE THE IGNITION SWITCH IT WOULD NOT TURN. CONSUMER WAS NOT ABLE TO START THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074457May 29, 2004
ELECTRICAL SYSTEM:IGNITION
THE IGNITION CYLINDER OF MY 2000 FORD FOCUS WAS FAULTY. THIS RECENT REPAIR WAS THE SECOND TIME I HAD TO REPAIR THIS FAULTY COMPONENT. THE KEY WOULDN'T EVEN GO INTO THE IGNITION BEFORE THE REPAIR. THE DEALERSHIP CUT ME TWO NEW KEYS AND REBUILT THE IGNITION CYLINDER. I WOULD LIKE TO KNOW WHY THIS FAULTY COMPONENT HAS NOT BEEN RECALLED BY FORD? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074464May 29, 2004
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS IGNITION LOCKED UP. UNABLE TO TURN KEY IN THE IGNITION, MAKING IT IMPOSSIBLE TO START THE VEHICLE. THIS WAS THE 4TH OCCURRENCE OF THE SAME PROBLEM. EACH TIME THE CAR HAD TO BE TOWED TO THE DEALERSHIP. EACH TIME THE CYLINDER HAD TO BE REPLACED. THE THIRD TIME IT WAS DONE THE SERVICE TECH NEGLECTED TO TIGHTEN THE MASTER NUT ON THE STEERING COLUMN (WHICH WAS REPLACED...TOO BADLY WORN FROM REMOVING THE CYLINDER THE PREVIOUS TIMES), AND THE STEERING WHEEL NEARLY CAME OFF IN MY HANDS WHILE DRIVING. THE DEALERSHIPS HAVE REPLACED THE CYLINDERS AT NO COST TO ME THUS FAR, BUT HAVING TO GO THRU THIS ABOUT EVERY NINE TO TWELVE MONTHS IS QUITE ANNOYING, NOT TO MENTION EXTREMELY INCONVENIENT. THIS TIME I WILL ASK THAT THEY SAVE THE OLD PART AND GIVE IT TO ME. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074418May 28, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING UP A HILL, THE VEHICLE WILL SHUT OFF. THE DEALER STATED THAT THE FUEL PUMP IS EFFECTIVE. A RECALL HAS BEEN HONORED FOR THIS VEHICLE AND PART; HOWEVER, CONSUMER STATED VEHICLE IS "WORSE THAN BEFORE." *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073099May 25, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION IS GETTING STUCK MORE AND MORE OFTEN. THE KEY WON'T TURN, STEERING WHEEL IS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073157May 25, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2000 FORD FOCUS FRONT COIL SPRINGS BROKE TURNING INTO A GAS STATION. FORD HONORS SOME OF THE FOCUS'S AS A CUSTOMER FRIENDLY WARRANTY ONLY CARS MADE UP TO DECEMBER OF 1999. MY CAR WAS MADE IN MAY OF 2000 SO IT DOES NOT MEET THE PROGRAM AS THEY PUT IT BUT YET THE SAME ISSUES AND PARTS NEEDED TO BE REPLACED AT MY EXPENSE. 708 CLAIMS SINCE DEC. 2003 WHERE COVERED IF YOUR CAR WAS MANUFACTURED BEFORE 2000. FORD WELL AWARE OF THE FAULTY SPRINGS PURCHASED OVER IN EUROPE. NOT ABLE TO HANDLE AMERICAN ROUGH ROADS WITH POOR CORROSION PROTECTION AND INEXPENSIVE STEEL CAUSING THEM TO BREAK WHILE TRAVELING. FORD FEELS IT IS NOT A SAFETY ISSUE AND WILL NOT DO A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073039May 24, 2004
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
IN APROX. 09-2003 MY 2000 FORD FOCUS'S IGNITION CYLINDER LOCKED UP DUE TO MANUFACTURER DEFAULT. I KNOW THIS BECAUSE I PERSONALLY KNOW OF HUNDREDS OF PEOPLE THAT THIS HAS HAPPENED TO.THIS SHOULD BE RECALLED AND NEW ONES SHOULD BE INSTALLED TO PREVENT STRANDING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073041May 24, 2004
ELECTRICAL SYSTEM:IGNITION, STEERING:COLUMN, EQUIPMENT
IN MARCH 2002, MY 2000 FORD FOCUS LX HAD THE STEERING WHEEL LOCK UP AND THE IGNITION LOCK UP SO THAT I COULD NOT TURN THE KEY OR START MY CAR. IT HAD TO BE TOWED TO THE DEALERSHIP AND THEY ENDED UP HAVING TO DRILL OUT THE IGNITION LOCK CYLINDER, REBUILD IT, AND REPLACE BROKEN STEERING COLUMN PARTS. NOW YESTERDAY, MAY 23, 2004, THE SAME THING OCCURRED - STEERING WHEEL LOCKED, KEY WOULD NOT TURN, CAR WOULD NOT START. I HAD TO TOW IT AGAIN TO THE SAME DEALERSHIP, AND GET THE PARTS REPLACED AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072994May 22, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WON'T ALLOW KEY IN ALL THE WAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072928May 20, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DRIVING THROUGH A PAVED PARKING LOT, RAN-OVER A SMALL STORM DRAIN WITH THE LEFT SIDE OF THE CAR. THE RIGHT SIDE FRONT COIL SPRING SNAPPED IN THE AREA OF A PLASTIC COVERING. TURNING THE CAR WAS ALMOST IMPOSSIBLE DUE TO THE MIS-PLACEMENT OF THE SPRING. A NEW SPRING WAS PURCHASED, FORD SAID THEIR SPECIAL WARRENTY DID NOT APPLY TO THIS CAR. OLD PART IS AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072861May 19, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH LOCKS UP AND YOU CAN'T GET THE KEY IN. THIS HAPPENED IN 2001 AND NOW THIS MONTH. THE FIRST TIME IT HAPPENED IT WAS COVERED UNDER WARRATY. I HAVE TALKED TO MANY PEOPLE AS WELL AS THE DEALERSIP AND THEY SAY THIS IS A COMMON PROBLEM. IF THIS IS A COMMON PROBLEM IT SHOULD BE A RECALL. I WANTED SOMEONE TO LOOK INTO THIS PROBLEM AS I HAVE ALSO FOUND MANY PEOPLE COMPLAINING ABOUT THE SAME PROBLEM ON THE INTERNET. WHEN THEY FIXED IT THE FIRST TIME IT MUST HAVE BEEN WITH THE SAME MANUFACTURE PART BECAUSE IT HAPPENED AGAIN. I HAVE NEVER HAD A CAR HAVE THIS PROBLEM AND TO HAVE THIS PROBLEM TWICE IS JUST STRANGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073912May 19, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS PARKED AND CONSUMER NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. VEHICLE CAUGHT ON FIRE INSIDE OF THE ENGINE COMPARTMENT. FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO THE DRIVER'S HOME BY THE INSURANCE COMPANY. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10072824May 18, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
1. EVERYDAY CITY DRIVING WITH USE A TURNSIGNAL. CRACKING SOUNDS STARTED COMING FROM THE STEERING WHEEL. AND THE TURNING MECHANISM NOW FAILS TO TURN OFF AUTOMATICALLY. 2. THE TURN SIGNAL DOESNT TURN OFF AUTOMATICALLY AFTER TURNING OR PASSING. 3. PARTS WHERE PURCHASED BUT NEVER PUT ON, BECAUSE THE LABOR TO REPLACE THE BROKEN PART IS VERY EXPENSIVE, REQUIRING THE REMOVAL OF THE STEERING WHEEL/AIRBAG. 4. ACCORDING TO A FOCUS ENTHUSIAST SITE. THIS PROBLEM IS VERY COMMON PLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073851May 18, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART IT, BUT WAS UNSUCCESSFUL. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE FUEL PUMP DUE TO A MIXTURE OF GASOLINE AND CORROSION. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072719May 17, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CAR WAS DRIVING FINE, WENT SHOPPING AND WHEN I CAME OUT OF THE STORE, THE KEY WOULD NOT GO COMPLETELY INTO THE IGNITION. MY HUSBAND JIGGLED THE KEY AROUND HARD AND FINALLY GOT IT IN, BUT KEY WOULD NOT TURN AT ALL. I JUST FOUND OUT THIAT THIS IS A VERY COMMON PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072732May 17, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT REAR PASSENGER DOOR LATCH HAS FAILED TO FUNCTION. DOOR WILL NOT LATCH RENDERING THE VEHICLE UNSAFE TO TRANSPORT CHILDREN. THIS IS THE LATEST IN A HISTORY OF RECALLS AND COMPONENT FAILURES THAT LEAD ME TO CONSIDER SUING FORD UNDER NY'S LEMON LAW. I WAS IN THE PROCESS OF TRYING TO SELL THIS VEHICLE AND AM NOW UNABLE TO DUE TO THIS LATEST PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073721May 17, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING AT ANY SPEED DRIVER'S SEAT ROCKED FORCIBLY DURING ACCELERATION AND STOPPING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072770May 17, 2004
ELECTRICAL SYSTEM
I PURCHASED A 2000 FORD FOCUS FROM CARMAX IN MIAMI FL DURING THE LAST WEEFK OF JANUARY. IMMEDIATELY AFTER THE PURCHASE I EXPERIENCED MANY PROBLEMS. I HAVE BEEN IN AND OUT OF THE DEALERSHIP AND HAVE BEEN GIVEN THE RUN-AROUND. I LOST 12 HOURS OF WORK, BEEN LATE AND BEEN LEFT STRANDED BY THE FORD TWICE. I HAVE HAD ABOUT A DOZEN LOANERS AND AM CURRENTLY STILL IN ONE (4MONTHS LATER). I AM PAYING FOR A CAR THAT I DO NOT HAVE AND AS A RESULT I DO NOT WANT IT ANYMORE. I WANT SOMETHING ELSE.I NO LONGER WISH TO DO BUSINESS WITH CARMAX AND WANT THEM TO PURCHASE THE CAR BACK FROM ME. HOWEVER I AM NOT UPSIDE DOWN AND DO NOT FEEL THAT IS FAIR SINCE I HAVE ONLY HAD THE CAR ABOUT 14 DAYS SINCE I BOUGHT IT. I NEED HELP!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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