Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#8017487August 28, 2002
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
VEHICLE FRICTIONED AGAINST CURB AND FRONT SUSPENSION CONTROL ARM BROKE IN HALF. DELAER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017340August 27, 2002
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN ACCELERATING VEHICLE COMPLETELY SHUTSDOWN WITHOUT WARNING DUE TO CARBON GETTING INTO CYLINDER HEAD OR DIRT GETTING INTO FUEL PUMP. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766276August 27, 2002
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#766329August 27, 2002
VEHICLE SPEED CONTROL
CAR HESITATES WHILE AT STEADY THROTTLE AND STALLS WHILE IDLE UNLESS I TURN OFF AIR CONDITIONER AND STEREO (SOMETIMES STALLS ANYWAY). DEALER HAS BEEN NON RESPONSIVE TO THE PROBLEM, STATING IT NEEDS ROUTINE MAIN TENANCE FLUSHES,WHICH HAVE COST HUNDREDS OF DOLLARS WITH LESS THAN 25, 000 MILES ON THE CAR. THE PROBLEM ONLY CONTINUES TO GET WORSE. THE STALLING MAKES ME FEAR FOR MY SAFETY. ALSO, THE DEALER CANNOT SERVICE MY VEHICLE IN LESS THAN TWO. *AK WEEKS WHEN I CALL FOR AN APPOINTMENT. I HAD THE VEHICLE LOOKED AT TODAY BY ANOT HER MECHANIC WHO TOLD ME IN HIS OPINION, THESE FLUSHES HAD NOT EVER BEEN DONE AND THAT THE CAR WAS BADLY IN NEED OF SUCH. I HAVE THE INVOICE FROM THE DEALER STATING THAT THEY PERFORMED THE FUEL INJECTOR CLEANING AND THE THROTTLEBODY COMBUSTION CHAMBER CLEANING (AT MY EXPENSE) AT 25,482MILES. ON SEVERAL OCCASIONS, THE CAR HAS NOT STARTED IMMEDIATELY IN THE MORNING AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017161August 26, 2002
VEHICLE SPEED CONTROL, SEATS
WHEN RETURNING FROM BEING OUT OWNER WAS BACKING VEHICLE INTO DRIVEWAY WHEN IT SUDDENLY ACCELERATED REARWARD. VEHICLE STRUCK THE WALL, AND THEN BOUNCED BACK INTO STREET, HITTING A POLE. DRIVER'S SEATBACK COLLAPSED IN THE PROCESS. PLEASE DESCRIBE DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8017211August 26, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE TRAVELING ON HIGHWAY VEHICLE WILL STALL AND SHUT DOWN. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766249August 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766259August 26, 2002
STRUCTURE:BODY
BOUGHT THE CAR FROM KARLSON MOTORS IN KETCHIKAN AK WHERE WE RESIDE AT. ON JUNE 7, 2002 NEEDED TO TAKE THE CAR TO THE DEALERSHIP FOR A WATER LEAK ON THE FRONT FLOORBOARD ON THE PASSENGER SIDE. ON JULY 8, 2002 HAD TO TAKE THE CAR BACK TO THE DEALERSHIP FOR ANOTHER WATER LEAK IN THE TRUNK. ON AUGUS 9, 2002 HAD TO TAKE THE CAR BACK TO THE DEALERSHIP FOR ANOTHER WATER LEAK ON THE FRONT FLOORBOARD ON THE PASSENGER SIDE. ON AUGUST 22, 2002 CALLED THE DEALERSHIP FOR YET ANOTHER WATER LEAK ON THE FRONT FLOORBOARD ON THE PASSENGER SIDE. HOWEVER THE SERVICE DEPARTMENT WAS NOT ABLE TO GET THE CAR INTO THE REPAIR SHOP UNTIL AUGUST 27, 2002. WE HAVE HAD RAIN NOW FOR 5 CONSECTIVE DAYS. THE WATER IS THICK AND SMELLS REALLY BAD INSIDE THE CAR. NOW I WANT TO KNOW WHAT IS THE WATER DAMAGE TO MY CARPET AND UNDER THE CARPET. I HAVE REQUESTED FOR A DIFFERENT VEHICLE PREFERBLY ONE THAT DOESNT LEAK WATER. I LIVE IN KETCHIKAN AK WHERE IT IS A RAIN FOREST. IT RAINS OVER 200 INCHES A YEAR. I ALSO HAVE ASTHMA AND ALLERGIES, MOLD AND MILDEW ARE NOT KIND TO MY BODY. I NEEDED TO DO A BREATHING TREATMENT TO ASSIT WITH MY ASTHMA SO THAT I CAN BREATHE MORE EASLIY. I HAVE CALLED AND TALKED TO THE DEALERSHIP AND THEY SAID THERE IS NOTHING THAT THEY CAN DO EXCEPT KEEP FIXING MY CAR. I CALLED THE HEADQUARTERS OF FORD AND THAT WAS THE SAME COMMENT. I DONT FEEL THAT THEY ARE TREATING THIS PROPERLY. THE CAR WAS CLOSE TO $16,000. I DONT FEEL THAT I SHOULD HAVE TO KEEP TAKING IT TO THE DEALERSHIP TO KEEP GETTING IT FIXED. FOR THE PRICE OF THE CAR IT SHOULDNT HAVE ANY PROBLEMS IN THE FIRST PLACE. I FEEL THAT I HAVE BOUGHT A LEMON AND NO ONE IN THE FORD COMPANY WANTS TO LISTEN. I AM HOPING THAT THIS GOES IN THE CORRECT HANDS AND SOMETHING CAN BE DONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766187August 25, 2002
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766190August 25, 2002
TIRES
FROM THE SUMMER OF 2001 THROUGH DEC. 11, 2001, MY REAR TIRES ON MY 2001 FORD FOCUS STARTING WEARING ODDLY ACROSS AND AROUND THE TIRE SHOWING HIGH AND LOW SPOT TREAD WEAR PLUS CUPPING THAT WENT UNDETECTED UNTIL 12/01. DURING 12/01, BIG "O" TIRE COMPANY DID AN ALIGNMENT CHECK AND TIRE ROTATION, BUT DIDN'T NOTICE THE TIRE PROBLEM. I LEFT ON A SHORT TRIP AFTERWARDS. THE REAR TIRES THAT HAD BEEN MOVED FORWARD, CHATTERED LOUDLY, ESPECIALLY, THE LEFT SIDE BUT DIDN'T BEFORE ROTATION. THE INSPECTION SHOWED THE LEFT FRONT TIRE THAT HAD BEEN ROTATED FROM THE REAR HAD SERIOUS TREAD WEAR DAMAGE, CUPPING, AND FLAT SPOTS, SOME HIGH AND LOW. THE LEFT FRONT THAT HAD BEEN ROTATED TO THE REAR WAS ALSO DAMAGED BEYOND REPAIR. THE TIRE CO. FELT THEY HAD MISSED SOMETHING DURING ALIGNMENT AND ROTATION, SO THEY PAID FOR ONE OF MY FIRESTONE TIRES AND I PAID FOR THE OTHER TO BE REPLACED WITH NEW FULDA TIRES. FIRESTONE WOULD NOT HAVE GIVEN MUCH CREDIT DO TO ODD WEARING PATTERNS. ALSO, THE RIGHT TIRES HAD THE SAME PROBLEM BUT NOT NEARLY AS BAD. I CONTACTED THE FORD DEALERSHIP ABOUT THE PROBLEM AND THEY SAID CONTACT THE TIRE MANUFACTURER, THERE IS NOTHING WRONG WITH THE CAR. YET, NOTHING IS WRONG WITH MY FOCUS BUT ON 12/11/01 THEY REPLACED MY REAR WHEEL AXLE BEARINGS DUE TO A RECALL . FORD CHECKED THE ALIGNMENT AND SAID THE TIRES (FIRESTONE) MUST BE DEFECTIVE AND I BELIEVED THAT. IMMEDIATELY AFTER THE WHEEL BEARINGS WERE REPLACED THE REAR TIRES WERE TOO. THE NEW TIRES MADE THE VEHICLE MORE STABLE AND EASIER TO CONTROL. THE FIRESTONE TIRES REPLACED WERE BADLY WORN AND I THOUGHT THEY CAUSED THE CAR TO SHIMMY FROM SIDE TO SIDE DURING RAIN OR SNOW AS IT WAS HARD TO CONTROL AND MAKING ME AFRAID TO DRIVE. IN 3/02, THE LAST TWO FIRESTONES WERE REPLACED WITH THE FULDA TIRES. I THOUGHT THE TIRE PROBLEM WAS SOLVED. AS OF AUGUST 2002, THE NEW REAR FULDAS' ARE DOING THE SAME THING. NOW I KNOW THERE IS A REAR SUSPENSION DEFECT WITH THE FOCUS AND NOT TIRES. AFTER MANY CALLS, FORD STILL SAYS NO DEFECT FOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766150August 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS STOPPED, PROCEEDED TO MAKE A LEFT HAND TURN, ENGINE DIED WITHOUT WARNING. THE CAR HAS DONE THIS TWICE TO ME. THE CAR WAS ONLY 6 MONTHS OLD AT THE TIME OF THE FIRST OCCURRENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766110August 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
STEERING WHEEL VIBRATES VIOLENTLY WHEN APPLYING BRAKES AT MORE THAN 55MPH. TOOK TO DEALER WHEN CAR HAD 10K MILES ON IT. DEALER REPLACED FRONT PADS AND MACHINED ROTORS. I ASKED DEALER WHY WERE THE ROTORS NOT REPLACED, WAS TOLD THE ROTORS WERE FINE. PROBLEM STARTED AGAIN ABOUT 3 MONTHS LATER (AT 16K MILES) WAS NOT ABLE TO TAKE CAR TO DEALER UNTIL AUGUST. CAR NOW HAS 22K MILES. DEALER ADVISED THAT WARRANTY WILL NOT COVER, PROBABLY ROTORS ARE WARPED. EXPLAINED TO DEALER THAT ROTORS SHOULD HAVE BEEN REPLACED AT THE SAME TIME THE PADS WERE REPLACED AND DEALER INSISTED THAT THE ROTORS WERE FINE. SUBMITTED THIS SAME INFO TO A LAW FIRM IN CALIFORNIA THAT HAS CLASS ACTION LAWSUIT IN PROGRESS AGAINST FORD FOR FAULTY BRAKES AND/OR INFERIOR MATERIALS USED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016951August 22, 2002
AIR BAGS:FRONTAL
WHILE TURNING INTO A PARKING LOT, FRONT PASSENGER SIDE TIRE HIT CURVE AND DRIVER AND PASSENGER'S SIDE AIRBAGS DEPLOYED. CONSUMER SUFFERED SECOND DEGEE BURNS ON HANDS AND ARMS. CONSUMER FELT AIRBAGS SHOULD NOT HAVE DEPLOYED.*AK.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8016991August 22, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES DO NOT WORK PROPERLY. ALSO EXTENDED STOPPING DISTANCE. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017009August 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKING THERE IS A GRINDING NOISE. TOOK VEHICLE TO DEALER, AND THEY STATED IT WAS NORMAL WEAR AND TEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766035August 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DEALER AND FORD DID NOTHING TO TRY TO CORRECT THE VARIOUS PROBLEMS I HAVE HAD WITH THE FRONT BRAKES, AND I HAVE HAD TO REPLACE THEM AT MY OWN EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766080August 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
MY BRAKES STARTED GRINDING AT 25000 MILES AND I NEEDED NEW PADS AND ROTORS, THIS SHOULDN'T HAPPEN TO A CAR WITH THAT LOW OF A MILEAGE, I HAD A FORD ESCORT WHICH I WOULD STILL DRIVE HAD I NOT BEEN REARENDED THAT I NEVER NEEDED TO REPLACE THE BRAKES ON AND IT HAD 140,000 MILES WHEN I WAS HIT. THE BRAKES STARTED GRINDING AND AFTER TAKING IT TO THE DEALER, THEY NEEDED TO REPLACE BOTH FRONT ROTORS AS WELL AS THE BRAKE PADS. I ALSO HAVE HAD PROBLEMS WITH THE FIRESTONE TIRES THE VEHICLE WAS SOLD WITH, THEY WERE SO UNEVEN AND WARPED THAT THEY CAUSED THE ENTIRE CAR TO SHAKE ABOUT A MONTH AFTER I BOUGHT IT THAT STARTED. IT REALLY IS RIDICOUOUS, I PAY MORE FOR REPARIS IN A MONTH THAN I DO FOR A CAR PAYMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016905August 21, 2002
VISIBILITY:WINDSHIELD
UPPER INTERIOR MOLDING IS BULGING ALONG WINDSHIELD . DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766015August 21, 2002
SEAT BELTS:FRONT:ANCHORAGE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765895August 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
APPLE FORD SERVICE DEPARTMENT INSPECTED MY BRAKES AND TOLD ME THAT THE REAR BRAKE ROTORS WERE SHOT AND NEEDED TO BE REPLACED. THE SERVICE DEPARTMENT ALSO TOLD ME ALL THE BRAKE PADS, FRONT AND REAR, HAD TO BE REPLACED. I HAVE NEVER HAD A NEW CAR WHOSE REAR BRAKE ROTORS FAILED AND NEEDED TO BE REPLACED. MY FOCUS WAS LESS THAN 2,000 MILES OUT OF WARRANTY AND FORD MOTOR CO. REFUSED TO HELP WITH THE BILL, $643.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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