Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10876499June 24, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V085000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876101June 23, 2016
ENGINE
ENGINE LIGHT COMES ON, CAR WILL NOT BACK UP, DRIVING CAR WILL HESITATE GOING FORWARD, AND SOMETIMES AS DRIVING HESITATES TO CHANGE GEARS. TOOK TO FORD THREE TIMES INCLUDING A FREE RECEIVING RECALL LETTER. HAD TO BUY A BATTERY FOR THEM TO CHECK CAR! NO PROBLEM STARTING EVER! IDLING CAR WILL CAUSE CAR TO HESITATE GOING WHILE DRIVING. RECALL WAS FOR A PART FOR TRANSMISSION, AND ASOFTWARE UPDATE PROGRAM 15B22
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876283June 23, 2016
FUEL/PROPULSION SYSTEM
CAR WILL DIE WHILE DRIVING OR STOPPED AT LIGHT OR STOP SIGN. CAR WILL DIE AFTER PUTTING GAS IN TANK. CAR DIED WILL DRIVING AT A SPEEDS OF 20MPH-65MPH ON MULTIPLE OCCASIONS. WAS FORCED TO MAKE DANGEROUS MANEUVERS TO GET OFF HIGHWAY AND ON 2 OCCASIONS CAR DIED IN MIDDLE OF AN INTERSECTION. WAS TOLD BY MECHANIC THE VEHICLE GAS TANK HAD THE PRESSURE OF A DIESEL (1000LBS) WHEN A NORMAL SEDAN SHOULD BE 300-400LBS OF PRESSURE. THE PRESSURE CAUSED THE GAS TANK TO BECOME INVERTED AND BROKE ALL ATTACHMENTS CONTAINED TO THE FUEL PUMP. THIS IS NOT THE RESULT OF DRIVER. THE CAR IS DEFECTIVE AND THE RESULTS MAY LEAD TO SERIOUS INJURIES OR POSSIBLE DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875940June 22, 2016
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS SERVICED FOR FREE PER A MANUFACTURER RECALL WITH A REMEDY TO REPLACE THE CLUTCH ASSEMBLY. THE CONTACT STATED THAT THE REMEDY DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE RECURRING FAILURE. THE FAILURE MILEAGE WAS 32,152.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875700June 21, 2016
STRUCTURE:BODY
FRONT DRIVERS DOOR WILL NOT CLOSE. IT SEEMS THERE IS A PROBLEM WITH THE DOOR LATCH. IT DOES NOT LATCH CLOSE. THE DOOR WILL OPEN FREELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875710June 21, 2016
POWER TRAIN
I HAVE HAD THIS CAR FOR 2 YEARS AND IT CONSTANTLY SHUDDERS. EACH TIME I GO TO FORD THEY DO A "SOFTWARE" UPGRADE BUT IT DID NOT FIX THE PROBLEM. MORE RECENTLY MY CLUTCH WENT OUT AND NEARLY KILLED SOMEONE WHEN IT JUMPED BACK INTO GEAR. THEY REPLACED THE CLUTCH BUT NOT THE PROBLEM THAT CAUSED IT. SO WHEN DOES SOMEONE HAVE TO DIE FOR FORD TO RECALL THE VEHICLE? IT STILL SHAKES AND SHUDDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873988June 13, 2016
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
VEHICLE WAS PARKED. I WENT TO TURN ON THE CAR, AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN AT ALL. HAD THE CAR TOWED TO THE DEALERSHIP. THE SERVICE MANAGER SAYS THE ELECTRIC STEERING RACK AND PINION HAS FAILED AND HAS TO BE REPLACED AT A COST OF 1,497.00. IN ADDITION, THE CAR HAS ALSO HAD NUMEROUS REPAIRS TO THE TRANSMISSION SYSTEM. THE CAR HAS HAD PROBLEMS WITH THE TRANSMISSION SINCE THE VERY FIRST DAY OF PURCHASE. THE CAR WILL VIGOROUSLY SHUDDER AT RANDOM TIMES. THE SHUDDERING OCCURS EVERY TIME I DRIVE THE CAR AND IT CAUSES THE CAR TO VIOLENTLY JERK FORWARD. WE HAVE TAKEN THE CAR IN FOR ALL OF THE SERVICE UPDATES/RECALLS, AND THE TRANSMISSION PROBLEMS STILL PERSIST. THE COMPUTER SCREEN ALSO WILL TURN OFF RANDOMLY WHILE DRIVING. ONE TIME WHILE DRIVING ON A HIGHWAY, THE CAR DIED. IT WAS VERY DANGEROUS. I SHOULD NOT HAVE PURCHASED THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873992June 13, 2016
POWER TRAIN
THE 6-SPEED AUTO TRANSMISSION, WHEN ACCELERATING THE VEHICLE FROM A COMPLETE STOP, THE TRANSMISSION COMPONENTS THAT THE CAR IS EQUIPPED WITH CAUSES HESITATION AND SHUTTER ON TAKE OFF. THE ELECTRONIC CONTROL MODULE AND THE ELECTRONIC CLUTCH HAVE BOTH BEEN REPLACED ON RECALLS. THE ELECTRONIC CLUTCH ENGAGES ERRATICALLY, CAUSING THE CAR TO SHUTTER AND LARCH FORWARD AS IT ENGAGES. WHEN CHANGING OIL IN THIS CAR, THE OWNER TRIED TO DRIVE THE CAR UP A RAMP IN L RANGE ON THE GEAR SHIFT , THE ENGINE WOULD INCREASE IN RPM'S BUT THE CLUTCH WOULD NOT ENGAGE FULLY TO ALLOW THE VEHICLE TO GO UP THE RAMPS, LIKE IT WAS IN NEUTRAL. I HAD TO CHECK THE THE GEAR SHIFT, THOUGHT IT MIGHT HAVE BEEN IN NEUTRAL, IN WRONG SHIFT POSITION. WHEN EXPLAINING THIS TO THE SERVICE MANAGER AT OUR LOCAL DEALERSHIP, WE WERE TOLD THAT THE CAR CAN NOT GO UP A RAMP, THE TRANSMISSION IS DESIGNED FOR HIGH SPEED TAKE OFF. WE WERE TOLD THAT IT IS ONLY INTENDED TO BE LIFTED, NEVER IN MY 58 YEARS HAVE I EVER SEEN A CAR THAT WOULD NOT GO UP A RAMP, THE RAMP TO ME WOULD ONLY SIMULATE GOING UP A STEEP INCLINE, WHICH CAUSES MORE CONCERN WITH MY 19 YEAR OLD DAUGHTER DRIVING THIS VEHICLE TO AND FROM COLLEGE. FORD KEEPS TELLING US THAT THIS CAR IS OPERATING LIKE IT IS INTENDED TO, THEY ACUALLY GAVE US A PRINT OUT HOW THE CAR SHOULD FEEL AND REACT. ONE COMMENT READ THAT THE CAR FEELS LIKE IT IS PULLING A TRAILER, WHO WANTS A CAR THAT FEELS LIKE IT IS CONSTANTLY PULLING A TRAILER? THIS VEHICLE HAS BEEN IN THE SHOP EIGHT TO TEN TIMES, WE GET THE SAME EXPLANATION EACH AND EVERY TIME NOW. IT IS WORKING THE WAY IT IS INTENDED TO, THEY SAY IT DOES NOT SHUTTER OR LARCH ON TAKE OFF. NUMEROUS TIMES MY DAUGHTER HAS HAD SOMEONE WITH HER THAT HAS EXPERIENCE THE SHUTTER AND RECENTLY THE CAR NOT GOING UP THE RAMP WITHOUT THE CARS ENGINE RACING AND THE CLUTCH NOT ENGAGING ALLOWING THE CAR TO MOVE FORWARD. THIS CAR WAS PURCHASED NEW,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873999June 13, 2016
POWER TRAIN
HORRIBLE TRANSMISSION SHUDDER / SLIPPAGE WHEN ACCELERATING FROM A STOP THROUGH THE FIRST FEW GEAR CHANGES. ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873389June 9, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE "TRANSMISSION NOT IN PARK PLEASE SELECT (P)" MESSAGE APPEARED; HOWEVER, THE VEHICLE WAS ALREADY IN PARK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873321June 8, 2016
STEERING
WHILE DRIVING ON A MAIN ROAD MY STEERING WHEEL SUDDENLY BECAME VERY TIGHT AND FELT AS IF IT LOCKED UP. I WAS UNABLE TO TURN THE WHEEL AND THEN THE LIGHT WENT ON SAYING POWER STEERING FAILURE. THE CAR BECAUSE EXTREAMLY DIFFICULT TO CONTROL AND NO LONGER SAFE TO DRIVE. WHEN I WOULD TRY TO TURN THE WHEEL I WOULD HEAR ALMOST LIKE A GRINDING SOUND AND THE WHEEL WOULD FEEL LIKE IT WAS ALMOST PUSHING BACK AGAINST ME TURNING IT. THE VEHICLE IS NO LONGER SAFE TO DRIVE AND WAS PURCHASED BRAND NEW AND HAS NEVER HAD ANY ISSUES UNTIL THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873005June 7, 2016
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE CLUTCH MADE A LOUD NOISE WHILE SHAKING FORCEFULLY. THE FAILURE WAS DIAGNOSED BY THE MANUFACTURER AND THE CLUTCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872716June 6, 2016
UNKNOWN OR OTHER
ON 6/2/16 I WAS DRIVING DOWN A CITY STREET IN MY 2013 FORD FOCUS AND THE DRIVERS DOOR FLEW OPEN. AFTER BEING INSPECTED IT WAS OBVIOUS THAT THE DOOR LATCH HAD BROKEN. I FEEL THAT THIS IS A HUGE ISSUE AND IS VERY DANGEROUS. I HAVE HEARD FROM MULTIPLE OTHERS THAT THIS HAS HAPPENED TO THEM AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872818June 6, 2016
UNKNOWN OR OTHER
DRIVERS SIDE DOOR LATCH DID NOT LATCH WHEN I GOT IN THE CAR. I TOOK MY VEHICLE TO SANTAN FORD IN GILBERT AZ. THEY CHARGED ME $618.37 TO REPAIR THE CAR. I DON'T UNDERSTAND WHY THIS IS NOT ON A RECALL AS OTHER FORD VEHICLES ARE BEING RECALLED. THE CAR HAS 42K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872504June 4, 2016
STRUCTURE:BODY
I DROVE THE CAR AS USUAL TO WORK AND EVERYTHING WAS FINE. I HAD A CHEK UP APPOINTMENT TO GO TO AND I WAS GETTING READY TO LEAVE WORK. WHEN I WAS LEAVING I NOTICED MY DRIVER SIDE DOOR WOULD NOT CLOSE. I THOUGHT SOMETHING WAS OBSTRUCTING IT BUT THERE WAS NOTHING THAT PREVENTED THE DOOR TO FULLY CLOSE PROPERLY. ALREADY IN A RUSH I JUST DUCT TAPED MY DOOR CLOSE AND LEFT, THE WHOLE TIME DRIVING MY INTERIOR SYSTEM KEPT NOTIFYING ME THAT THE DOOR WAS OPEN. AFTER MY APPOINTMENT I DROVE STRAIGHT HOME AND HAVE NOT USED MY CAR. THE DRIVER SIDE STILL WILL NOT CLOSE OR LOCK WHICH MEANS I CANT LEAVE ANYTHING IN THE VEHICLE OR USE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872062June 2, 2016
STEERING
I WAS DRIVING ON THE INTERSTATE, AND HAD NOTICED MY STEERING WHEEL WAS KIND OF TIGHT, AND MAKING LITTLE ADJUSTMENTS DIDN'T FEEL NORMAL. I WAS TRAVELING AT 70 MPH, AND THE CAR COULDN'T MAKE A SMALL CURVE, I HAD TO SWERVE INTO THE NEXT LANE, ALMOST HIT THE CONCRETE WALL. MY WARNING LIGHT CAME ON STEERING ASSIST FAULT SERVICE IMMEDIATELY . I PULLED OFF THE INTERSTATE AS I DID THERE WAS A HORRIBLE GRIDDING SOUND AT ANY LITTLE TURN OF THE WHEEL. THE STEERING BECAME COMPLETELY USELESS, THE CAR WAS DRIFTING INTO ONCOMING TRAFFIC AND WOULDN'T TURN AT ALL. I PARKED THE CAR AND TURNED IT OFF, WHEN I TURNED IT BACKED ON THE ERROR HAS CHANGED TO COMPLETE SYSTEM FAILURE, AND THE STEERING WHEEL WILL NOT MOVE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872227June 2, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 55 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE SCREEN DISPLAYED "PULL OVER". THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO RECHARGE THE BATTERY. A MECHANIC REPLACED THE 12 VOLT BATTERY; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871694May 31, 2016
SEAT BELTS
THE DRIVERS SIDE SEAT BELT RECEIVER BROKE. IT WILL NOT ACCEPT THE SEAT BELT BUCKLE. FORD IS CHARGING ME $250.00 TO FIX THIS. I DON'T FEEL I SHOULD HAVE TO PAY ANYTHING TO HAVE A SEATBELT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871428May 30, 2016
POWER TRAIN
REAR MAIN SEAL FAILURE CAUSING COMPLETE LOSS OF TRANSMISSION FLUID AND ENGINE OIL, THIS COULD CAUSE THE ENGINE TO SEIZE UNEXPECTEDLY,LEAKAGE NOTICED AND THIS HAS REQUIRED THE REPLACEMENT OF SEAL AND CLUTCH 3 TIMES IN PAST 15 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871358May 28, 2016
POWER TRAIN
I HAVE HAD 5 TRANSMISSION FAILURES SINCE I BOUGHT THE CAR. THE LAST 3 FAILURES OCCURRED IN LESS THAN 3 WEEKS (AND LESS THAN 30 MILES ON THE ROAD!) AND, WHEN THE LAST ONE HAPPENED, MY WIFE AND I HAVE ALMOST CRASHED. WE WERE DRIVING DOWNHILL ON A VERY STEEP ROAD AND SUDDENLY THE CLUTCH DISENGAGED AND WENT TO NEUTRAL RIGHT BEFORE A CURVE. I THINK THIS IS A VERY DANGEROUS PROBLEM, NOT TAKEN SERIOUSLY BY FORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus