Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10883737July 9, 2016
STEERING
BACKING OUT OF A PARKING SPACE AND THE POWER STEERING FAILED. WHEEL COULD NOT BE TURNED AT ALL. VEHICLE HAD TO BE TOWED TO A DEALER SINCE AN INDEPENDENT REPAIR SHOP COULD NOT REPAIR. TOTAL COST OF THE REPAIR WAS $1793.43. THE VEHICLE ONLY HAD 49K MILES AT THE TIME OF THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883753July 9, 2016
UNKNOWN OR OTHER
AFTER 57,000 MILES THE CLUTCH PEDAL ASSEMBLY FAILED ON MY 2013 FORD FOCUS ST. THE ACTUATOR ROD IS PLASTIC AND IT JUST SNAPPED OFF. THE FACTORY REPLACEMENT PART HAS A METAL ACTUATOR ROD, SO THE COMPANY MUST KNOW THAT THE ORIGINAL PART WAS DEFECTIVE. I COULD PICTURE THIS CAUSING A CRASH WHEN THE CLUTCH DOESN'T OPERATE PROPERLY. FORD SAYS THAT THERE IS NO RECALL ON IT AT THIS TIME. SEEMS LIKE A PRETTY SERIOUS DESIGN FLAW TO ME. WITH LABOR AND PARTS IT COST OVER $300 TO REPAIR. I HAVE THE DEFECTIVE PART AVAILABLE FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883558July 8, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR UN-LATCHED INDEPENDENTLY. IT WAS DIAGNOSED THAT THE REAR PASSENGER DOOR LATCH WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,973. ...UPDATED 09/14/16 *BF UPDATED 10/18/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883658July 8, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2012 HATCHBACK FORD FOCUS AUTOMATIC THE VEHICLE STALLS WHENEVER ACCELERATED. IT FEELS AS IF THE COMPUTER SENDS THE SIGNAL TO MAINTAIN THE SPEED OR SPEED UP BUT THE TRANSMISSION CAN NOT KEEP UP WITH IT, THEREFORE IT STALLS. IT DOES IT WHEN I'M DRIVING ON THE CITY STREET AND ON THE HIGHWAY, THE SPEED DOES NOT RELATE TO WHEN IT OCCURS. IN ORDER WORDS, IF I AM DRIVING AT A CONSTANT SPEED FOR A LAPSE OF TIME IT WILL STILL STALL AND IF I NEED TO SPEED UP, FOR EXAMPLE WHEN MAKING A TURN ONTO A STREET IT WILL STALL OR WHEN MAKING A LANE CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883322July 7, 2016
POWER TRAIN
CAR SHUDDERS AND JERKS WHEN DRIVING, PARTICULARLY WHEN SHIFTING AUTOMATICALLY BETWEEN 2ND AND 3RD GEAR. THIS IS PROBLEMATIC WHEN ACCELERATING TO MERGE INTO FAST-MOVING TRAFFIC, GOING UP HILL (WHICH IS VIRTUALLY IMPOSSIBLE), AND WHEN ATTEMPTING TO DRIVE IN STOP-AND-GO HEAVY TRAFFIC. CAR IS SLOW TO ACCELERATE DUE TO DIFFICULTY SHIFTING. ONCE IT DOES, IT UNEXPECTEDLY SURGES FORWARD. BASED ON DISCUSSIONS WITH FORD DEALERSHIP TECHNICIANS AND NUMEROUS OTHER ONLINE COMPLAINTS, THE PROBLEM IS OBVIOUSLY THE NEW DCT TRANSMISSION. WE WERE TOLD THE CAR HAD TO "LEARN" OUR DRIVING STYLE AND THE PROBLEM WOULD FIX ITSELF. THERE HAVE BEEN NO IMPROVEMENTS AND IT HASN'T "LEARNED" ANYTHING OVER THE LAST YEAR. THE CAR IS BARELY 3 YEARS OLD AND HAS ALREADY BEEN TAKEN TO THE DEALERSHIP SEVERAL TIMES FOR TRANSMISSION ISSUES THAT HAVEN'T BEEN FIXED AND APPARENTLY WILL NOT BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883343July 7, 2016
UNKNOWN OR OTHER
I WAS TAKING A TURN IN MY FORD FOCUS ABOUT 35 MPH IN A RESIDENTIAL AREA AND THE DOOR FLEW OPEN. I PULLED OVER TO MAKE SURE THERE WAS NOTHING IN THE DOOR TO PREVENT IT FORM STAYING CLOSED, I FOUND NOTHING. I STARTED TO DRIVE AGAIN AND HAD TO DRIVE HOLDING MY PASSENGER DOOR CLOSED. I BROUGHT IT IMMEDIATELY TO MY LOCAL FORD DEALERSHIP AND WAS CHARGED REPAIR FOR THE DOOR LATCH THROUGH MY EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882909July 6, 2016
POWER TRAIN
IN FEBRUARY 2016 CLUTCH TCM AND SEALS WERE REPLACED IN MAY 2016 VEHICLE STARTED TO ACT UP AGAIN WHILE MERGING ONTO HIGHWAY VEHICLE RPM WOULD GO TO 6K CAR WOULD NOT MOVE CAR INTERMITTENTLY STALLS WHILE IN REVERSE BACKING THIS CAR WILL END GETTING SOMEONE HURT OR KILLED ON 7/5/16 TRANS OVERHEAT MESSAGE POPPED UP TOOK TO DEALER MCCARTHY FORD CHICAGO THEY SAID IT WAS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883053July 6, 2016
STRUCTURE:BODY
THIS PAST MONDAY, JULY 4TH, I ARRIVED HOME FROM HOUSE SITTING AND UNLOADED THE BACK SEAT OF MY CAR. I CLOSED THE PASSENGER SIDE DOOR, LOCKED THE CAR AND TURNED THE ALARM ON. I WENT OUT TO MY CAR 1/2 HOUR LATER TO RUN AN ERRAND AND I BACKED OUT OF MY PARKING SPACE, PUT THE CAR IN DRIVE AND STARTED TO DRIVE. A MESSAGE CAME ACROSS MY DASHBOARD THAT SAID "PASSENGER SIDE DOOR IS AJAR". I STOPPED THE CAR AND GOT OUT TO LOOK AT THE DOOR AND CLOSE IT AND IT WOULDN'T CLOSE. I TRIED MANY TIMES TO CLOSE THE DOOR AND IT WOULD JUST OPEN BACK UP AGAIN. THE DOOR ISN'T LATCHING AND CLOSING ALL THE WAY. I TRIED LOCKING AND UNLOCKING THE DOORS MANY TIMES AND IT STILL WILL NOT CLOSE COMPLETELY AND LATCH AND LOCK. I RESEARCHED ONLINE FOR ANY INFORMATION AND FOUND THAT SOME FORD FOCUS' FROM 2013 HAVE A RECALL AND TOOK IT TO THE DEALERSHIP HOPING TO GET IT FIXED. THEY TOLD ME THAT MY CAR IS NOT PART OF THE RECALL AND IT WILL COST ME ALMOST $600 TO FIX IT. THE DOOR IS CURRENTLY BEING HELD CLOSED WITH THE PASSENGER SIDE SEATBELT, BUT WILL STILL OPEN A FEW INCHES WHILE TURNING CORNERS BECAUSE THE SEATBELT IS NOT COMPLETELY SECURE. I THINK THIS PROBLEM SHOULD BE PART OF THE RECALL AND BE CORRECTED AND FIXED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882647July 5, 2016
UNKNOWN OR OTHER
I PURCHASED THIS CAR SEPTMEBER OF 2015 WITH 39,000 MILES, JUST ABOUT TWO WEEKS AGO THIS CAR HAS BEEN ACTING CRAZY AND IT'S DANGEROUS. WHEN I SEEMED TO TURN IT ON AND PUT IT IN REVERSE IT DOES NOT WANT TO GO JUST STAY STUCK. SO THEN I TURN IT OFF TO RESTART EVERYTHING AND IT DOES NOT WANT TO TURN ON. OR SOMETIMES IT'LL GO REVERSE BUT THEN I SHIFT IT TO DRIVE AND IT STAYS STUCK ON DRIVE. OR SOMETIMES AS I'M DRIVING IN THE HIGHWAY THE GEARS START TO SLOW DOWN ON ME. THIS IS SUCH A HORRIBLE EXPERIENCE AND I KNOW IT'S A RECALL ON MY CAR SO I HAVE AN APPOINTMENT JULY 6TH TO GET IT CHECKED I HOPE THEY CAN GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882752July 5, 2016
STRUCTURE:BODY
DOOR WILL NOT LATCH. WHEN WE TRY TO CLOSE IT, IT BOUNCES BACK OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882424July 4, 2016
AIR BAGS
I WAS ENTERING AN INTERSECTION, GOING STRAIGHT AT ABOUT 5-10MPH (ACCELERATING) WHEN I WAS T-BONED BY A CAR RUNNING THEIR RED LIGHT AT ABOUT 40MPH. SHE STRUCK THE DRIVER DOOR AND FRONT DRIVER SIDE WHEEL. NONE OF MY AIRBAGS DEPLOYED. THE IMPACT WAS ENOUGH TO MAKE THE DRIVER DOOR UNOPENABLE AND BEND THE FRONT WHEEL TO AN IRREGULAR ANGLE. THE UNIBODY WAS DAMAGED AS WELL AS THE EXTERIOR PARTS AND THE CAR WAS DECLARED A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10882303July 2, 2016
UNKNOWN OR OTHER
WHILE DRIVING AND MAKING A LEFT TURN THE DRIVERS DOOR OPENED. MY SON TRIED TO RE-SHUT THE DOOR AND IT WOULD NOT SECURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882000July 1, 2016
STEERING
WHILE DRIVING ON HIGHWAY MAKING SWEEPING RH TURN STEERING WHEEL SUDDENLY TURNED TO THE LEFT ENOUGH THAT I CROSSED INTO ANOTHER LANE. GOT OFF HIGHWAY, NO WARNING INDICATORS. WENT THROUGH TOWN AND ON BUMPY PAVEMENT OR LOW SPEED TURNS STEERING WHEEL WOULD FIGHT MY EFFORTS TO TURN. CALLED DEALER AND DROVE THE CAR THERE THE NEXT MORNING. FINALLY A WARNING APPEARED THAT SAID STEERING ASSIST FAILURE. IT WAS THEN I REALIZED CAR WAS TWITCHING IN / OUT OF MANUAL STEERING AND WOULD JERK STEERING WHEEL FROM MY HANDS IF I DIDN'T KEEP A DEATH GRIP ON THE WHEEL. THIS 2013 FOCUS HAS HAD CLUTCH PACK REPLACEMENT, TCM FAILURE AND HORN INTERMIT WORKING. IF YOU DON'T HOLD WHEEL TIGHT I COULD SEE A CRASH WOULD BE LIKELY. THIS CAR SCARES ME BUT CAN'T AFFORD A NEW CAR, HECK THIS IS A NEW CAR WITH 65,000 MILES ON IT. CAN'T WAIT TO SEE DEALER BILL FOR THIS. UGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882129July 1, 2016
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS REPAIR, BUT THE FAILURE RECURRED. THE DEALER CONFIRMED THE POWER STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881581June 29, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER SIDE DOOR OPENED AND WOULD NOT CLOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PAWL SPRING TAB WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876838June 27, 2016
UNKNOWN OR OTHER
FRONT DRIVER SIDE DOOR OPENED WHILE DRIVING ON RESIDENTIAL STREET. "DOOR AJAR" ERROR MESSAGE DISPLAYED ON INSTRUMENT PANEL. DOOR WOULD NOT LATCH SHUT AFTER TRYING TO CLOSE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877028June 27, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
DRIVERS SIDE REAR DOOR SUDDENLY OPENED WHILE DRIVING AND NOW WILL NOT LATCH. GRAND DAUGHTERS CAR SET FLEW OUT OF CAR - LUCKILY SHE WAS NOT IN IT. APPARENTLY THE IS A COMMON PROBLEM AND SO FAR NO RECALL FORD HAS OTHER MODELS WHICH USE TEH SAME PART NUMBER THAT HAVE A RECALL IF THOSE EXACT PARTS ARE COVERED WHY NOT THESE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876732June 27, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S DOOR LATCH SYSTEM FAILED, CAUSING THE DOOR TO OPEN INDEPENDENTLY WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876745June 27, 2016
STEERING
DROVE OUT OF STATE FOR A WEDDING, PARKED CAR AT A REST STOP TO USE THE BATHROOM CAME BACK OUT STARTED THE CAR TO FIND A WARNING LIGHT "STEERING ASSIST FAULT" AMBER COLORED [I] APPEARED ON THE DASH AND UNABLE TO TURN THE STEERING WHEEL. MY HUSBAND TOOK THE DRIVERS SEAT TO DRIVE TO THE NEXT EXIT WHERE OUR HOTEL IS TO MANUALLY FIGHT TO TURN THE WHEEL. HAD TO BE TOWED HOME ALMOST 100 MILES, FORD SHOULD OWN UP TO THIS SEVER SAFETY ISSUE AND RECALL THIS VEHICLE PROBLEM. NOTHING CLEARED THIS CODE OR FIXED THE DIFFICULT STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876369June 24, 2016
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION/CLUTCH PROBLEM. CONSISTENTLY GRINDS, LUNGES FORWARD, SPUTTERS WHEN TAKING OFF, TURNING & SLOWING DOWN. IT FEELS LIKE THE CAR IS GOING TO STALL OUT. WORST WHEN IT IS HOT OUTSIDE. HAVE BEEN BACK TO THE DEALER 3 TIMES FOR THE SAME PROBLEM! I HAVE READ THE NUMEROUS COMPLAINTS ABOUT THIS VEHICLE AND IT SEEMS THAT I AM NOT THE ONLY ONE THAT THIS PROBLEM IS HAPPENING TO . IT ALL STARTED 6 MONTHS AFTER I BOUGHT THE VEHICLE 4/2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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