Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10373431December 30, 2010
ELECTRICAL SYSTEM
MY WIFE DROVE TO THE MOVIES. AFTER THE MOVIES SHE FOUND SHE COULDN'T TURN THE KEY IN THE IGNITION. SHE JIGGLED IT AND TRIED FOR 20 MINUTES BEFORE CALLING ME. THE CAR IS A 2000 FORD FOCUS. MY WIFE AND HER FRIEND WERE STRANDED IN A BAD PART OF TOWN DUE TO A MALFUNCTION. WHEN I CALLED MY DAD ABOUT IT (HE IS A SERVICE MANAGER FOR A CHRYSLER/JEEP DEALERSHIP) HE TOLD ME IT'S A TERRIBLY COMMON PROBLEM FOR THE 2000-2003 FOCUS. I CALLED FORD. THEY TOLD ME THE SAME THING. SAYS THE FIX THEM ALL THE TIME. I ASKED WHY IT WASN'T RECALLED SINCE MY WIFE WAS LEFT STRANDED AND THEY WOULDN'T ANSWER. I AM JUST GLAD THAT MY KIDS WEREN'T IN THE CAR. IT WAS ONLY 20 DEGREES OUTSIDE. FORD NEEDS TO FIX THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369108December 3, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO STATED THAT THE FAILURE SEEMED TO BE IDENTICAL TO RECALL 03V482000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368703December 2, 2010
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS HAVING A ROUTINE OIL CHANGE PERFORMED WHEN THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVER AND PASSENGER SIDE COIL SPRINGS HAD FAILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO REPLACED BOTH COIL SPRINGS AT THE CONTACTS EXPENSE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER CONFIRMED THE DEALERS ADVICE AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 112,964.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363519November 1, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2000 FORD FOCUS, REAR DOORS WILL NOT CLOSE, CURRENTLY USING DUCT TAPE. ALTHOUGH THERE WAS A RECALL, I'M TOLD NOT MY VIN NUMBER. LOOKED ONLINE, MANY OTHER COMPLAINTS LIKE MINE, ALSO NOT THEIR VIN NUMBER. IT APPEARS TO BE MUCH MORE WIDE SPREAD THAN FORD WANTS TO ADMIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361445October 20, 2010
FUEL SYSTEM, GASOLINE
2000 FORD FOCUS. AFTER PUMPING GAS AND THEN STARTING THE ENGINE. THE CAR STARTS AND THEN DIES. THE RPM. GOES JUST UNDER 2 AND THEN DROPS DOWN TO NOTHING AND THE ENGINE STALLS. I HAVE TAKEN IT TO MY MECHANIC SEVERAL TIME AND HE CAN'T FIGURE IT OUT. SO THEN I TOOK IT TO A MECHANIC THAT DEALS JUST IN ENGINES, AND HE DOESN'T KNOW WHAT'S GOING ON WITH IT. THE PROBLEM IS THAT IT ONLY DOES IT AFTER YOU PUMP FUEL. IT STARTS FINE EVERY OTHER TIME. THE ONLY OTHER DIFFERENCE IS THAT I AM NOTICING THAT I GO THROUGH FUEL FASTER NOW AND I AM GETTING LESS MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359624October 8, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH, LATCHES/LOCKS/LINKAGES
IGNITION SWITCH IN 2000 FORD FOCUS LOCKED UP AND WOULD NOT TURN. THE CONSEQUENCES OF THIS FAILURE WERE THAT I MISSED A VERY IMPORTANT DOCTORS APPOINTMENT. NOTHING HAS BEEN DONE TO FIX THIS PROBLEM BECAUSE I DO NOT HAVE THE $400.00 THE FORD PLACE SAID IT WOULD COST TO FIX IT. WHY HAS THIS PART NOT BEEN RECALLED? IT HAS BEEN AN ONGOING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359644October 8, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2000 FORD FOCUS. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL WOULD INTERMITTENTLY BECOME STUCK IN THE OPEN THROTTLE POSITION. WHEN THE FAILURE OCCURRED, THE CONTACT WOULD SHIFT TO NEUTRAL IN ORDER TO RELEASE THE PEDAL YET THE VEHICLE WOULD CONTINUE TO EXHIBIT AN UNUSUALLY HIGH INCREASE IN ENGINE RPMS. THE CONTACTS MECHANIC INFORMED THAT THERE WAS WATER ENTERING THE VEHICLE SPEED CONTROL SENSOR AND CAUSING THE FAILURE. IN ADDITION, THE MECHANIC ALSO ADVISED HIM OF A POTENTIAL RECALL FOR THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 99V346000-VEHICLE SPEED CONTROL) YET THE CONTACT WAS ADVISED BY AN AUTHORIZED DEALER THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358821October 2, 2010
ELECTRICAL SYSTEM
IGNITION KEY WILL NOT TURN ON OUR 2000 FORD FOCUS. I HAVE LUBRICATED THE LOCK MECHANISM FOR SEVERAL YEARS AFTER LEARNING OF THIS PROBLEM, PRIOR TO HAVING MINE OCCUR. SOMETIMES KEY WILL INSERT BUT NOT TURN. OTHER TIMES KEY WILL NOT FULLY INSERT. IN BOTH CASES I AM LEFT STRANDED. KEY PROBLEM IS NOT AFFECTED BY POSITION OF STEERING WHEEL, SHIFT LEVER INTERLOCK POSITION, ETC. PROBLEM APPEARS TO BE WITHIN THE KEY-TUMBLER MECHANISM. WITH SUCH WIDE SPREAD KNOWLEDGE OF THIS PROBLEM, WHY HASN'T FORD DONE A VOLUNTARY RECALL? THIS PROBLEM COULD OCCUR DURING A LIFE-THREATENING SITUATION E.G. RUSH TO HOSPITAL., ROBBERY ATTEMPT, ETC. THE REPORTED FREQUENCY OF INCIDENTS, AS VIEWED ON INTERNET SITES, WOULD INDICATE A MAGNITUDE IN EXCESS OF FORD'S PREVIOUS SUV-TIRE FAILURE ROLLOVERS. THE KEY ISSUE IS MORE THAN AN INCONVENIENCE, IT IS A SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358070September 28, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WOULD HESITATE, STALL AND LOSE POWER WHILE MOVING UPHILL AND OCCASIONALLY ON A LEVEL SURFACE. HE HAD TO RESTART THE VEHICLE FOR IT TO FUNCTION PROPERLY. THE CONTACT REPLACED AND CHECKED ALL COMPONENTS WITHIN THE FUEL SYSTEM EXCEPT FOR THE FUEL PUMP; HOWEVER, THE PROBLEM CONTINUED. THE VEHICLE HAD NOT INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER IN REFERENCE TO RECALL 03V482000 (FUEL SYSTEM, GASOLINE) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357749September 27, 2010
FUEL SYSTEM, GASOLINE
I NOTICED SLIGHT HESITATION IN MY 2000 FORD FOCUS IN JUNE OF 2009, AND REQUESTED THAT MY LOCAL FORD DEALERSHIP CONSIDER REPLACING THE FUEL SENDER AND PUMP BECAUSE THIS WAS A KNOWN INTERNAL FORD CAMPAIGN REPLACEMENT PART ISSUE. THEY INDICATED BECAUSE IT WAS NOT A SEVERE HESITATION, THEY COULD NOT PERFORM THAT WORK UNDER THE REPLACEMENT CAMPAIGN. THIS HESITATION CONTINUED BUT VERY INTERMITTENTLY. THEN IN JULY 2010, I WAS DRIVING WITH MY WIFE AND DAUGHTER IN THE ABOVE CAR, AND ATTEMPTED TO GET ON INTERSTATE 95. THE CAR BEGAN TO HAVE SEVERE HESITATION ISSUES WHEN I GASSED IT, AND I WAS UNABLE TO GET THE CAR ABOVE ~ 35 MPH AS CARS SWERVED PAST ME HONKING BECAUSE I COULD NOT ACHIEVE HIGHWAY SPEEDS. I DROVE IN THE BREAKDOWN LANE WITH FLASHERS ON AND GOT OFF AT THE NEXT EXIT AND RETURNED HOME VIA LOCAL ROADS WITH THE SYMPTOMS STILL SHOWING (SEVERE HESITATION). I BROUGHT THE CAR TO MY LOCAL FORD DEALER. THEY DIAGNOSED IT AS HAVING THE FUEL SENDER AND PUMP PROBLEM OF THE RECALL, BUT ALSO INDICATED THE COST WAS NO LONGER COVERED BY FORD BECAUSE FORD HAD A TEN YEAR LIMIT ON REPLACEMENT ! I WOULD LIKE TO POINT OUT THE DEALERSHIP REFUSED TO CHANGE THIS FAULTY FUEL ASSEMBLY A YEAR EARLIER (WHEN IT WAS STILL COVERED), YET NOW ACKNOWLEDGED THE ISSUE BUT REQUIRED ME TO PAY FOR REPAIRING THE PROBLEM, AFTER HAVING SUBJECTED MY FAMILY TO SEVERAL NEAR-ACCIDENTS ON THE INTERSTATE DUE TO THIS KNOWN SEVERE SAFETY ISSUE. THEY INDICATED I COULD WRITE TO FORD HQ CONCERNING THE ISSUE. I HAD THE WORK DONE BY THE DEALERSHIP BECAUSE IT HAD TO BE DONE. THE PROBLEM NOW NO LONGER OCCURS. I WROTE TO FORD'S CUSTOMER RELATION CENTER ON AUG 17, 2010, DESCRIBING THE ABOVE SITUATION. I RECEIVED A LETTER DATED SEPT. 1, 2010, INDICATING THAT FORD AGREED WITH THE DEALERSHIP'S DECISION, AND WOULD NOT COVER THE REPAIRS BECAUSE "LIMITS MUST BE PLACED ON THOSE EFFORTS" TO RESOLVE SUCH PROBLEMS. I AM ANGRY THEY EXPOSED MY FAMILY TO SUCH DANGER YET REFUSED TO ALLOW REPLACEMENT PRIOR TO THE ISSUE AND REFUSES TO PAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357797September 27, 2010
FUEL SYSTEM, GASOLINE
MY 2000 FORD FOCUS STALLS WHENEVER I COME TO A STOP, IT OCCURS EVERYDAY AND AT TIMES MY CAR HAS SHUT OFF RIGHT IN THE MIDDLE OF TRAFFIC ALMOST CAUSING COLLISIONS. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE, FORD HAS NOT CONTACTED ME IN REGARDS TO THE RECALL NOR HAVE THEY RETURN ANY OF MY ATTEMPTS TO GET THE PROBLEM SOLVED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10357917September 27, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING WHEN DRIVING AT ANY SPEED. THE CONTACT WAS ADVISED BY AN INDEPENDENT MECHANIC THAT THE FUEL PUMP WAS CAUSING THE FAILURE. THE VEHICLE WAS TAKEN TO THE MECHANIC SEVERAL TIMES BUT NEVER REPAIRED. THE MANUFACTURER ADVISED THAT AN EXTENDED WARRANTY WAS OFFERED TO CUSTOMERS WITH THE FUEL PUMP ISSUE BUT THE WARRANTY EXPIRED IN 2008. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE 114,244.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357420September 24, 2010
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS DRIVING 30 MPH WHEN HE NOTICED AN UNUSUAL NOISE FROM THE REAR TIRES. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY DIAGNOSED THAT THE REAR DRIVER SIDE WHEEL BEARING WOULD NEED REPLACING. THE DEALER WAS INFORMED OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,442 AND THE CURRENT MILEAGE WAS 72,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356931September 22, 2010
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHEN SHE TRIES TO TURN THE KEY IN THE IGNITION IT WON'T TURN. SHE HAS TO HIT IT WITH A MALLET TO GET IT TO TURN. THE CONTACT STATED THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THIS FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY ARE AWARE OF THE FAILURE BUT STATED THERE IS NOTHING THEY CAN DO. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS ABOUT 30,000. THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356712September 21, 2010
EXTERIOR LIGHTING
FUSE TO VEHICLE RUNNING LIGHTS KEEPS BLOWING. HEADLIGHTS STILL WORK BUT ALL OTHER EXTERIOR LIGHTS GO OUT. RESULT IS DRIVING AT NIGHT WITH ONLY HEADLIGHTS AND BRAKE LIGHTS. AFTER MONTHS OF REPLACING FUSES INTERMITTENTLY, I DISCOVERED THE WIRE HARNESS TO THE REAR HATCH HAVE WIRES THAT TWISTED AND FAILED CAUSING A INTERMITTENT SHORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356210September 17, 2010
ELECTRICAL SYSTEM:IGNITION
OEM IGNITION / TUMBLER MECHANISM LOCKED UP... PREVENTING ME FROM STARTING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355488September 14, 2010
SEATS
I HAVE A 2000 FORD FOCUS ZX3. I PUSHED HARD ON THE BRAKES TO AVOID A COLLISION AND MY BUCKET SEAT SNAPPED IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354889September 10, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 45 MPH; YET, THERE WERE NO WARNING LIGHTS BEFORE THE FAILURE OCCURRED. THE CONTACT STATED THAT HE EXPERIENCED THE FAILURE SEVERAL TIMES. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354094September 7, 2010
ELECTRICAL SYSTEM
I TRIED TO START MY CAR AND THE KEY WONT TURN IN THE IGNITION. I HAVE MET 50 MORE PEOPLE SINCE YESTERDAY WHO HAVE ALSO HAD THIS PROBLEM. I CANNOT AFFORD TO REPLACE AN IGNITION ESPECIALLY IF IT'S A FORD MISTAKE. FORD SHOULD BE HELD RESPONSIBLE FOR THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353672September 3, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CAME ON. SHE TOOK THE VEHICLE TO A DEALER AND THEY SAID THE LIGHT WOULD NOT COME ON FOR THEM SO THEY COULD NOT DIAGNOSE THE FAILURE. THE FAILURE CONTINUED TO OCCUR AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY STATED THAT THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 64,496.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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