Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10086967August 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCKS ON FOCUS ARE FAULTY. I HAVE HAD MINE REPLACED EVERY 25 MONTHS SINCE I HAVE OWNED MY VEHICLE. FORD REFUSES TO COVER THE IGNITION LOCK EVEN THOUGH THE SERVICE MANAGERS ALL KNOW ABOUT THIS BEING FAULTY. FORD CLAIMS IGNORANCE, THAT THEY ARE UNAWARE OF THIS BEING A COMMON PROBLEM, I HAVE PERFORMED THE MOST RUDIMENTARY RESEARCH THAT SHOWS OTHERWISE AND IF I REALLY SPEND TIME, I ONLY IMAGINE WHAT I WILL FIND. <HTTP://WWW.TALKABOUTAUTOS.COM/GROUP/ALT.AUTOS.FORD.FOCUS/MESSAGES/29566.HTML> <HTTP://WWW.FOCALJET.COM/UBBTHREADS/SHOWFLAT.PHP?CAT=&NUMBER=635761&PAGE=0&VIEW=COLLAPSED&SB=5&O=&FPART=1> <HTTP://WWW.TALKABOUTAUTOS.COM/GROUP/ALT.AUTOS.FORD.FOCUS/MESSAGES/27215.HTML> THANKS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086985August 16, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING MY 2000 FORD FOCUS ONE DAY I NOTICED A RATCHETING SOUND IN THE ENGINE COMPARTMENT AND ANTIFREEZE SMELL INSIDE THE CAR. ALL OF WHICH RESULTED IN A COMPLETE REPLACEMENT OF THE WATER UMP, BULLEY AND GASKET. MY CAR ONLY HAD 38,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086986August 16, 2004
ELECTRICAL SYSTEM:IGNITION
WHEN GETTING INTO MY CAR TO GO TO WORK ONE DAY THE KEY WOULDN'T GO INTO THE IGNITION ALL THE WAY. MY VEHICLE NEEDED TO BE TOWED TO THE DEALERSHIP IN ORDER TO REPLACE THE ENTIRE IGNITION ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081421August 16, 2004
ELECTRICAL SYSTEM
REAR PASSENGER DOOR ON THE LEFT SIDE LOCKED AND WILL NOT OPEN, EITHER FROM THE INSIDE OR THE OUTSIDE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE LOCKS WERE NOT COVERED UNDER THE WARRANTY, AND IT WILL COST IN EXCESS OF 500.00 FOR REPAIRS. *AK THE CONSUMER'S WIFE WAS WORKING WITH THE LEFT REAR DOOR. THE SWITCH HAD COME LOOSE AND THE LEFT DOOR WAS CURRENTLY WORKING. THE RIGHT DOOR WAS STILL FAILING. NO ELECTRICAL POWER SWITCHES WERE WORKING ON THE DOORS. SIX FUSES WERE REPLACED. THE ELECTRICAL PROBLEMS WERE STILL NOT REPAIRED. THE DOOR PROBLEM OCCURRED TWO DAYS AFTER PURCHASE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086781August 13, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SERVICE BRAKES, AIR:DISC:ROTOR, SUSPENSION:FRONT:WHEEL BEARING
PURCHASED 2000 FORD FOCUS 7/2000 2/00 SAFETY RECALL ON REAR WHEEL BEARINGS INDICATES LOUD GRINDING CLUNKING NOISE. 1/01 RECALL ON THE A-PILLAR TRIM PANELS COMPLAINED ABOUT MY REAR BRAKES SQUEAKING CAUSEWAY FORD MANAHAWKIN NJ FOUND NOTHING HOWEVER THEY REPLACED REAR BRAKES AND ROTATED TIRES 10/01 RECALL WIPER MOTOR PACK I COMPLAINED ABOUT FRONT BRAKES SQUEAKING FORD CLEANED AND DEGLAZED FRONT BRAKE PADS AND DID ANOTHER TIRE ROTATION 12/01 RECALL REAR WHEEL BEARINGS CONSTANT WOBBLE AND GRINDING NOISE FROM REAR TIRES SQEAK CONTINUES ON BRAKES 6/02 HUMMING NOISE FROM TIRES ROAD TEST CONFIRMS NOISE COMING FROM FRONT LEFT TIRE THEY ROTATED MY TIRES NOISE CONTINUES FORD SAY I NEED NEW TIRES I AM AT 31,000 MILES 7/02 GOT A FLAT FIRESTONE REPAIRED PATCHED TIRE WAS "OK" 8/02 POWER STEERING PUMP TO BE REPLACED 10/02 CONTINUING LOUD NOISE IN REAR TRACED TO FAILED BEARING FORD SAYS THEY DID SERVICE ON A PREVIOUS RECALL. 10/02 LOUD HUMMING NOISE IN FRONT FORD INSPECTION REVEALED A CHOPPY TIRE THEY ROTATED TIRES FRONT TO BACK 10/02 AT 38,400 MILES PURCHASED 4 FIRESTONE TIRES 3/03 RECALL PINCH BOLT 5/03 BRAKES CONTINUE TO SQUEAK, GRIND, TURNS OUT FRONT ROTORS ARE SHOT AT 48,000 MILES REPLACED FRONT ROTORS COMPLETE FRONT DISC BRAKE JOB BENDIX BY TRANZ CONNECTION 8/03 ALTERNATOR TO BE REPLACED CAR DIES WHILE DRIVING, STUCK IN MASS. FOR 4 DAYS PRECISION AUTO BODY. 12/03 CHECK ENGINE LIGHT ON DOESNT GO OUT BROUGHT TO FIRESTONE NEED TO RESET COMPUTER 12/03-12/04 CAR IS STALLING CLOSE TO 1/4 OF A TANK OF GAS, I ATTRIBUTE THIS TO NOT HAVING ENOUGH GAS IN CAR AND TRY TO AVOID 12/04 RECALL ON FUEL PUMP 2/04 LOWER RADIATOR HOSE CLAMP TO BE REPLACED 7/04 LOUD HUMMING GRINDING NOISE WHILE DRIVINGBRING TO FIRESTONE FIND A CRAKED COIL SPRING CAN LEAD TO THE TIRE SEPERATING FROM THE CAR FRONT RIGHT WHEEL NEEDS STRUT ASSEMBLY WITH COIL SPRING MOUNT BEARING BELLOW WITH ALINGMENT BACK BREAKS LEAKING WHEEL CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083534August 12, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOOR LATCHES FAILED. AS A RESULT, WHILE DRIVING AT HIGHWAY SPEED, THE REAR PASSENGER DOOR FLEW OPEN. *AK CHILDREN WERE IN THE BACK SEAT WHEN THE DOORS FLEW OPEN. THE DOOR WOULD NOT RE-LATCH. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079379August 12, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED. THE CONSUMER RESTARTED THE VEHICLE, AND DROVE IT TO A MECHANIC FOR INSPECTION. THE MECHANIC DETERMINED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. *AK RECALL# 02V288000. THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT APART OF THIS RECALL. THE POSITIVE BATTERY CABLE WAS FOUND ROUTED IMPROPERLY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086520August 10, 2004
EQUIPMENT
HESITATION WITH ACCELERATION, STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086482August 9, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1. NO INDICATION THAT FAILURE WOULD OCCUR AT ANY TIME. 2. FAILING DOOR-ACTUATOR. 3. CONSEQUENCES: DOOR CANNOT BE OPEN AT ALL, KEY, INSIDE/OUTSIDE DOOR HANDLE CAN BE OPERATED BUT WILL NOT UNLOCK THE DOOR. THE REMOTE OPENER IS RENDERED USELESS. THERE IS NO PRIOR WARNING IT HAPPENS ALL AT ONCE. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED TO THIS VEHICLE IN LESS THAN ONE YEAR. MY DAUGHTER WHO IS EIGHT MONTH PREGNANT HAD TO CRAWL OVER TO THE PASSENGER SIDE TO BE ABLE TO EXIT THE VEHICLE (IN 96 DEGREES WEATHER). QUITE A CHORE IN A SMALL CAR LIKE THIS. THE DEALERSHIP REFUSED TO FIX THIS UNDER WARRANTY AND EXPECTS ME TO PAY $574.00 FOR THE REPAIR. IN ORDER TO GET TO THE MECHANISM I WAS TOLD THEY MOST LIKELY WILL HAVE TO BREAK OUT THE DOOR PANEL, WHICH WOULD ALSO BE MY RESPONSIBILITY. IN MY 30+ YEARS OF DRIVING I HAVE NEVER HAD ANYTHING LIKE THIS HAPPENING TO ANY OF THE CARS I HAVE BEEN DRIVING. FIRST OF ALL - IN MY OPINION, THIS IS A SAFETY HAZARD AND IT IS THE MANUFACTURER'S RESPONSIBILITY. EVEN IF THE REMOTE ACCESS FAILS, ONE SHOULD STILL BE ABLE TO OPEN THE DOOR MANUALLY. THE KEY WILL TURN COUNTER-CLOCKWISE TO THE 10 O'CLOCK POSITION AND CLOCKWISE TO THE 1 O'CLOCK POSITION. I CALLED THE FORD CUSTOMER SERVICE NUMBER AND WAS BRUSHED OFF (OUT OF WARRANTY). ALSO,THE FORD REPRESENTATIVE ACKNOWLEDGED THAT FORD DOES NOT CONSIDER THIS A SAFETY HAZARD. I ASKED FOR THE NAME OF THE MANUFACTURER OF THE DOOR ACTIVATOR AND WAS DENIED THIS INFORMATION. THEN I ASKED TO TALK TO THE NEXT PERSON IN THE SUPERVISORY CHAIN AND WAS TOLD THAT I COULD NOT TALK TO ANYBODY ELSE ABOUT THIS PROBLEM. I CHECKED THE COMPLAINT SECTION ON THIS PROBLEM AND THIS IS THE 53RD COMPLAINT ON THIS MODEL CAR REGARDING DOOR LOCKING/UNLOCKING PROBLEMS. WHEN IS SOMEBODY GOING TO DO SOMETHING ABOUT THIS? I WAS UNDER THE IMPRESSION THAT THIS AGENCY IS HERE TO PROTECT THE CONSUMER, OR IS IT JUST A SOUNDING BOARD?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086389August 8, 2004
ELECTRICAL SYSTEM:IGNITION
LIKE MANY FORD FOCUSES, MY IGNITION LOCK CYLINDER FAILED. MY KEY RING IS NOT EXCESSIVELY HEAVY, NOR AM I ABUSIVE WITH MY VEHICLE--THE SPRING ASSEMBLY INSIDE THE ILC IS JUST A POORLY DESIGNED PIECE OF CRAP, AND RATHER THAN PAY THE QUOTED PRICE I SUCCESSFULLY REPLACED THE PROBLEM BY DRILLING OUT THE OLD LOCK AND REPLACING IT WITH A NEW ILC. FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM AND THOUSANDS OF FOCUS OWNERS HAVE SUFFERED A SIMILAR BREAKDOWN. IT'S A CRAP PART AND SHOULD BE REPLACED WITH A STURDIER PART AT NO EXPENSE TO THE CONSUMER, AND THOSE OF US WHO HAVE SUFFERED BREAKDOWNS TO DATE SHOULD BE COMPENSATED FOR OUR REPAIR COSTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086394August 8, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. I TURNED INTO MY PARKING SPACE AND HEARD A SUDDEN CLUNK. AFTER TAKING THE VEHICLE TO THE DEALER, WAS TOLD THAT IT WAS THE RIGHT FRONT COIL SPRING THAT BROKE. SERVICE TECHNICIAN STATED THAT IF RIGHT ONE NEEDED TO BE REPLACE, THE LEFT ONE ALSO NEEDED TO BE REPLACED, ALONG WITH A FRONT AND BACK END ALIGNMENT. IT IS A GOOD THING THAT THIS DID OT HAPPEN ON THE FREEWAY, AS THE COIL SPRING COULD HAVE PUNCTURED MY TIRE AND RESULTED IN A SERIOUS CAR ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086413August 8, 2004
SUSPENSION:REAR
BOTH REAR WHEEL BEARINGS NEED REPAIR. LOUD NOISES FROM THE WHEEL BEARINGS. BREAKS NEEDED REPAIR AT 35,000 MILES (GRINDING). EW TIRES AT 40,000 MILES (BOTH FRONT AND BACK). *AK I HEARD ON CAR TALK THAT WHEELS OF THE EARLIER MODELS OF FORD FOCUS'S ACTUALLY FALL OFF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086375August 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION JUST SUDDENLY WENT ON OUR VEHICLE WITH 41000. THIS OCCURRED DURING NORMAL DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087284August 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE'S BACK DOORS OPEN WHILE THE CONSUMER IS DRIVING. THEY ARE AUTOMATIC LOCKS, AND THEY STILL FLY OPEN. SOMEONE HAS TO SIT IN THE REAR TO KEEP THE DOORS FROM OPENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087288August 5, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER HAD IGNITION SWITCH REPLACED AND IT WENT OUT AGAIN. DEALER REPLACED THE IGNITION A SECOND TIME WITHOUT INFORMING THE CONSUMER THAT THE WARRANTY HAD EXPIRED. THE IGNITION SWITCH WAS DEFECTIVE AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086194August 4, 2004
AIR BAGS
A MINOR ACCIDENT OCCURED IN A PARKING LOT. THE CAR WAS TRAVELLING AT APPROX. 10 MPH AND HIT THE REAR END OF ANOTHE CAR WHICH WAS STATIONERY. THE AIRBAGS INFLATED AND CAUSED MINOR INJURY TO THE DRIVER AND EXTENSIVE DAMAGE TO THE CAR. A NEW WINDSCREEN IS NEEDED, NEW AIRBAGS NEED TO BE INSTALLED AND THERE MAY BE MORE AS YET UNDIAGNOSED DAMAGE. IT IS MY CONTENTION THAT THE AIRBAGS SHOULD NOT HAVE INFLATED AND THAT THE MANUFACTURER SHOULD BY RIGHTS COVER THE COSTS OF ALL DAMAGES TO THE CAR RELATED TO THE DEPLOYMENT OF THE AIRBAGS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10087153August 4, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER COMPLAINED ABOUT IGNITION SWITCH FAILURE TO START THE VEHICLE. DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083994August 2, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IT WAS HARD FOR THE CONSUMER TO TURN THE KEY IN THE IGNITION SWITCH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084026August 2, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 75 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. BUT ON ONE OCCASION WAS ABLE TO RESTART THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083170August 2, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
APPROXIMATELY 10 TIMES NOW, I HAVE TRIED TO START MY 2000 FORD FOCUS, AND THE KEY EITHER WILL NOT INSERT COMPLETELY OR IT WILL NOT TURN IN THE SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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