Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10090525September 7, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WENT TO START THE CAR, AND KEY WOULD NOT GO INTO THE IGNITION ALL THE WAY. WAS EVENTUALLY ABLE TO GET THE KEY IN BY WIGGLING AND FORCING, BUT WILL NOT TURN NOW TO START THE CAR. CALLED THE LOCAL FORD DEALER, AND WAS INFORMED THAT THIS WAS A KNOWN ISSUE WITH THE 2000 FORD FOCUS, AND THAT MY IGNITION CYLINDER WOULD NEED TO BE REPLACED. WAS QUOTED $350. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091461September 7, 2004
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING
WHEN DRIVING MORE THAN 20 MPH THE WHOLE FRONT END SHOOK VIOLENTLY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB ALTENATOR REPLACED STILL HAVING PROBLEMS. ENGINE WILL ONLY ALLOW THE VEHICLE TO DRIVE 20 MPH. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090584September 7, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK BROKEN. STEERING WHEEL IS LOCKED AND KEY CANNOT GO ALL THE WAY INTO THE IGNITION. CANNOT START CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090493September 6, 2004
STEERING:COLUMN
I AM OUT-OF-STATE IN A LARGE CITY AND YESTERDAY MY KEY WOULD GO INTO THE IGNITION, BUT WOULD NOT TURN. I HAD TO LEAVE MY CAR OVERNIGHT IN A FAIRLY BAD NEIGHBORHOOD. I HAVE SEEN A LOT OF REPORTS ON THIS SITE ABOUT THE SAME THING GOING WRONG IN THE FOCUS. I AM HAVING THE CAR TOWED TO A DEALERSHIP TODAY AND WILL HAVE TO PAY A HOLIDAY FEE BECAUSE TODAY IS A HOLIDAY AND IN THE MEAN TIME HAVE NO FORM OF TRANSPORTATION. I WILL HAVE TO RENT A CAR TOMORROW (THE RENTAL CAR PLACES ARE CLOSED FOR THE HOLIDAY). I JUST WENT ON A 4,000 MILE TRIP, SOME OF WHICH WENT THROUGH VERY DESOLATE PARTS OF NEVADA--WHAT WOULD HAVE HAPPENED IF THIS WOULD HAVE HAPPENED THEN??? I HAD NO CELL RECEPTION IN MOST OF THAT AREA. IF FORD DOESN'T THINK THIS IS A SAFETY ISSUE, THEY ARE WRONG. I HAVE ALREADY HAD THE FUEL DELIVERY MODULE REPLACED DUE TO ITS FAILURE. LUCKILY, IT WAS COVERED UNDER A RECALL. BECAUSE OF THE IGNITION PROBLEM, I WILL INCURE A TOWING BILL, THE REPAIR BILL, AND A RENTAL CAR FEE, NOT TO MENTION THE HUGE INCONVENIENCE AND STRESS. I EXPECT THE TOTALLY COST TO BE $500+. I HOPE THAT FORD RECALLS THIS PROBLEM, AS I DO THINK THIS IS A SAFETY ISSUE. THEY NEED TO STAND BEHIND THEIR PRODUCT, AND IT SEEMS AS THOUGH THEY ARE NOT WILLING TO DO SO. IF THEY DON'T CHANGE THEIR WAYS, I WILL SURELY NEVER BUY A FORD VEHICLE AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090348September 3, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS MENTIONED IN NHTSA RECALL 03V482000 CONCERNING FUEL PUMP FAILURE. IN SOME VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE. DEALERSHIP INDICATED TO THE CONSUMER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090164September 1, 2004
POWER TRAIN:AXLE HUBS
WHILE DRIVING AT 30 MPH ON CITY LIMITS CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS DESCRIBED IN NHTSA RECALL 00V303000. PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE. DEALERSHIP INDICATED THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090212September 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE STARTING THE VEHICLE KEY WOULD NOT TURN THE IGNITION SWITCH. VEHICLE WAS TOWED TO A REPAIR SHOP, AND MECHANIC HAD TO REPLACE THE IGNITION SWITCH CYLINDER. DEALER WAS NOT NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088947September 1, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I HAVE HAD THE STEERING WHEEL LOCK AND KEY UNABLE TO TURN TWICE NOW. THE FIRST INCIDENT OCCURRED IN FEBRUARY 2003. THE CAR HAD TO BE TOWED TO THE DEALERSHIP AND I WAS TOLD THE STEERING COLUMN HAD TO BE REPLACED AND RE-KEYED. IT COST $867 TO FIX. EVEN THOUGH IT WAS "FIXED", I STILL HAD TO WIGGLE THE STEERING WHEEL TO GET THE KEY TURNED WHICH AT TIMES TOOK A FEW MINUTES. NOW A YEAR AND A HALF LATER, THE SAME EXACT THING HAPPENED. I CAN'T GET THE KEY TO TURN AT ALL. WHEN I CALLED THE DEALERSHIP, I WAS TOLD THE WARRANTY EXPIRED AFTER A YEAR AND THAT FORD WAS A "REAL STICKLER ON THEIR WARRANTIES" AND I WOULD HAVE TO PAY ABOUT THE SAME AMOUNT AGAIN. JUST A NOTE - AFTER ONLY A YEAR AFTER PURCHASING THE CAR, IT SQUEAKED LIKE CRAZY ANYTIME I USED THE BRAKES. EVEN THOUGH THE BRAKES WERE REPLACED, THE CAR STILL SQUEAKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090116August 31, 2004
VEHICLE SPEED CONTROL
RECALL 00V302000, WHEN COMING TO A STOP ENGINE REVVED AT A HIGH RATE. CONSUMER PULLED OVER, AND RESTARTED THE VEHICLE. DEALERSHIP WOULD NOT REPAIR THE PROBLEM BECAUSE VIN WAS NOT INCLUDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088907August 31, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOORS WERE VERY DIFFICULT TO CLOSE. IT WOULD TAKE A HALF HOUR TO GET THE DOOR CLOSED AND LATCHED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088923August 31, 2004
ELECTRICAL SYSTEM:IGNITION
WENT TO WORK, PARKED CAR IN COMPANY LOT CAME OUT PUT KEY INTO IGNITION TO START AND KEY WILL NOT TURN. STEERING WHEEL WILL NOT TURN. HAD VEHICLE TOWED TO DEALERSHIP, NO WORD FROM THEM YET. I HAVE A BABY WHAT IF THIS WERE TO HAPPEN IN THE MIDDLE OF WINTER WHILE MY BABY WAS WITH ME. IT IS VERY DANGEROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090078August 31, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR ON THE DRIVER'S SIDE DOES NOT LATCH CORRECTLY. ONCE OPENING THE DOOR IT DOES NOT SHUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087483August 31, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON STARTING THE VEHICLE KEY STICKS IN THE IGNITION FOLLOWED BY THE STEERING WHEEL LOCKING UP. IF THE CONSUMER MANAGED TO REMOVE THE KEY, THE STEERING WHEEL WAS STILL LOCKED. VEHICLE WAS TOWED TO THE DEALERSHIP, WHO REPLACED THE IGNITION ASSEMBLY. THE FAILURE RECURRED, AND THE KEY BROKE IN THE IGNITION. THE IGNITION ASSEMBLY HAS TO BE REPLACED AGAIN. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083477August 31, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CONSUMER STATED THE AUTOMATIC LOCKS AND THE DOORS FAILED TO LATCH . THE CONSUMER HAD TO TIE THE DOORS UP WITH ROPE, BECAUSE ON ONE OCCASION THE DOOR FLEW OPEN. *JB THE REAR PASSENGER DOOR WOULD OPEN ON LEFT TURNS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083562August 31, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT COIL SPRING WAS RUBBING/CUTTING INTO THE FRONT PASSENGER SIDE TIRE. *AK THE COIL SPRING HAD FRACTURED AND BECAME WEDGED AGAINST THE TIRE. THIS FAILURE LEFT THE VEHICLE INOPERABLE BECAUSE IT RESTRICTED MOVEMENT AND STEERING. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089967August 30, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHILE TURNING STEERING WHEEL LOCKED AND THE LOST STEERING CONTROL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088800August 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:MECHANICAL
ON SUNDAY, AUGUST 29, 2004 MY SON & I WERE TRAVELING IN THE CITY OF MADISON, WISCONSIN IN A SPEED ZONE OF 30 MPH. ALL OF A SUDDEN MY CAR LOST POWER & DIED IN A BUSY INTERSECTION. I THOUGHT IT MIGHT BE THE BATTERY. SO I SHUT OFF THE ENGINE & TRIED STARTING IT AGAIN - IT CONTINUED TO NOT START BACK UP; HOWEVER, WE STARTED SMELLING GAS & WE COULDN'T GET OUT OF THE CAR DUE TO TRAFFIC ALL AROUND US. FINALLY A POLICE OFFICER CAME & ASKED US TO IMMEDIATELY GET OUT OF THE CAR - THERE WAS GAS POURING OUT ALL OVER THE ROAD. IT APPEARED THAT THE FUEL PUMP WAS MALFUNCTIONING. IN DECEMBER 2003 I HAD THE RECALL OF THE FUEL PUMP REPLACED AT THE DEALERSHIP. HOWEVER, THE POLICE OFFICER INDICATED THAT IT APPEARED TO BE THE FUEL PUMP BECAUSE EVERY TIME YOU TURNED THE IGNITION - GAS STARTED POURING OUT. I HAD MY CAR TOWED AT MY EXPENSE OF $84.00 TO THE DEALERSHIP. I ALSO LOST A FULL TANK OF GAS WHICH COST ME $17.00. I CALLED THE DEALERSHIP & THEY DIRECTED ME TO FORD CUSTMER RELATIONS. I SPOKE WITH AN ANTHONY ON 08/30/04 @ 7:22AM (CST). HE INDICATED THAT THE FUEL PUMP COULD BE REPLACED AGAIN THAT IT WAS A WARRANTY BY FORD. HOWEVER, WHEN I ASKED ABOUT THE OTHER EXPENSES OF TOWING, RENTAL CAR (CURRENTLY WITHOUT A CAR & CANNOT GO TO WORK) , REPLACEMENT OF GAS LOST - HE SAID FORD DOES NOT HAVE ANY WAY OF REIMBURSING THESE. THE CUSTOMER SERVICE PERSON INDICATED THAT WAS NOTHING THAT FORD COULD DO ABOUT THIS. MY GREAT CONCERN IS THAT MY SON & I INHALED A LOT OF GAS FUMES - WE COULD HAVE BEEN BLOWN UP IN THE CAR (ACCORDING TO THE POLICE OFFICER) - AND FORD IS NOT BE HELPFUL IN THIS MATTER AT ALL. I FEEL THAT THE 2000 FORD FOCUS IS NOT A SAFE CAR TO DRIVE. PLUS I THERE IS ANOTHER RECALL FOR THE COIL ON THE CAR & YOU CAN'T GET THIS REPLACED BECAUSE THE COILS WILL NOT BE RELEASED UNTIL DECEMBER 2004. THIS SEEMS NOT RESPONSIBLE OF THE FORD MOTOR COMPANY AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088816August 30, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THREE DIFFERENT INSTANCES WHERE THE PASSENGER BACK DOOR FLEW OPEN WHEN MAKING A TURN. THE DOOR WAS PROPERLY CLOSED AND THE DOORS WERE LOCKED BUT THE DOOR FLEW OPEN. NO ONE WAS HURT THANK GOODNESS BECAUSE THEY HAD THEIR SEAT BELT ON. THEY COULD HAVE BEEN THROWN FROM THE CAR. IF YOU HAD A PET IN THE CAR THEY WOULD HAVE FALLEN OUT. ANOTHER TIME MY DAUGHTER WAS DRIVING THE CAR AND THE DOOR FLEW OPEN. SHE IS AN INEXPERIENCED DRIVER BEING ONLY 16YEARS OLD. SHE COULD OF HAD A ACCIDENT. I NO LONGER LET HER DRIVE THIS CAR. IT IS A 2000 FORD FOCUS. I CALLED THE DEALERSHIP AND THEY SAID THEY WOULD HAVE TO LOOK INTO THE PROBLEM. I SAID WILL I BE CHARGED THEY SAID POSSIBLEY....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090038August 30, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES, AIR BAGS
WHILE TURNING THE CORNER AT 15 MPH PASSENGER'S SIDE MIRROR SLIGHTLY HIT A PARKED VEHICLE MIRROR. AS A RESULT, DRIVER'S SIDE AIR BAG DEPLOYED INADVERTENTLY. DRIVER SUSTAINED A MINOR BURN ON THE RIGHT ARM. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10088834August 30, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT
THE DOOR LATCH ON THE REAR DRIVER'S SIDE SEIZED UP AND THE DOOR WOULD NOT OPEN. DUE TO THIS THE LATCH, THE DOOR HANDLE AND REINFORCEMENT HAD TO BE REPLACED. THE HANDLE STILL WOULD NOT OPEN THE DOOR DUE TO FORD PROVIDING THEM THE WRONG PART NUMBER TO BE ORDERED FOR THE LATCH. ONCE THE CAR DEALERSHIP WAS ABLE TO FIND THE CORRECT PART NUMBER TO ORDER THE LATCH THE DOOR WAS FIXED, BUT THE HANDLE STILL COMES LOSE ON THE INSIDE OF THE DOOR. THE ONLY WAY TO FIX THIS IS TO HIT THE HANDLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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