Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11209499May 23, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, BOTH WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO PERFORMANCE FORD LINCOLN BOUNTIFUL (LOCATED AT 1800 S MAIN ST, BOUNTIFUL, UT 84010, (888) 476-8961) WHERE AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 13V475000 (ELECTRICAL SYSTEM, EQUIPMENT) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY) REGARDING THE WIPERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE WIPER FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209580May 23, 2019
ENGINE, UNKNOWN OR OTHER
CAR STUTTERS FROM STARTING OUT TAKES TOO LONG TO ACCELERATE AND FRIENDS HAVE SAID WHAT'S WRONG WITH THE CAR .IT FEELS LIKE THE TRANSMISSION IS SLIPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209250May 22, 2019
POWER TRAIN, STEERING
THE POWER STEERING FOR A WHILE WORKED INTERMITTENTLY, BUT 1 MONTH AGO THAT STOPPED WORKING COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209269May 22, 2019
FUEL/PROPULSION SYSTEM, STEERING, WHEELS
TAKATA RECALL I NOTICED THAT THIS VEHICLE "CHUGS" WHEN IT IS SITTING IDLE, AND THAT SOMETIMES IT FEELS AS IF IT WANTS TO STALL WHILE IDLING. THERE IS ALREADY A RECALL OUT FOR THIS ISSUE BUT I HAVE NOT BEEN INFORMED OF IT. IT SAYS THAT 10/22/2018 THERE WAS A RECALL FOR THIS ISSUE. ONTO THE NEXT ISSUE, WITHOUT WARNING MY VEHICLE BEGAN TO SHAKE (THIS CAR IS MY DAILY DRIVER) AND THEN I BEGAN TO HEAR WHINING WHENEVER I WOULD TURN! HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209048May 21, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS PARKED AT A GROCERY STORE, THE ENGINE WOULD NOT TURN OFF. THE CONTACT PULLED THE FUEL FUSE TO DISCONTINUE THE FLOW OF FUEL AND SHUT THE ENGINE OFF; HOWEVER, THE VEHICLE LIGHTING REMAINED ILLUMINATED. THE BATTERY HAD TO BE DISCONNECTED TO TURN OFF THE LIGHTS. THE FAILURE RECURRED THREE TIMES. THE CONTACT CALLED ROY O'BRIEN FORD AT 586-776-7600 (LOCATED AT 22201 E 9 MILE RD, ST CLAIR SHORES, MI 48080) AND WAS INFORMED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ELDER FORD (888-467-5023, LOCATED AT 777 JOHN R RD, TROY, MI 48083) WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY EXPLANATION FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209116May 21, 2019
ELECTRICAL SYSTEM, STEERING
THE ELECTRONIC POWER STEERING GOES OUT WITHOUT WARNING WHILE DRIVING ON A CITY STREET !!! THE INTERNET IS TEAMING WITH COMPLAINTS ABOUT THIS ON THIS VEHICLE. DOES SOMEONE HAVE TO DIE BEFORE THE NHTSA TAKES ACTION ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209125May 21, 2019
STRUCTURE:BODY
DRIVER'S SIDE REAR DOOR FAILED TO LATCH. TOOK VEH TO DEALER. THEY ADVISED REAR DOOR LATCH FAILURE REMOVED DOOR PANEL AND REPLACED DOOR LATCH. I ASKED IF THIS WAS A RECALL AND WAS TOLD NO I WOULD HAVE TO PAY FOR IT, THAT THIS VEHICLE WAS NOT ON THE RECALL ISSUED BY NHTSA 16V643000 2012-1015 FORD FOCUS. IF THIS IS CORRECT MAYBE YOU NEED TO EXTEND THE RECALL. SEE ATTACHMENT WITH BILL FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208591May 20, 2019
FUEL/PROPULSION SYSTEM
FUEL GAUGE SUDDENLY INACCURATE- SHOWING FULLER THAN IT SHOULD BE. NOTICED DISCREPANCY AFTER DRIVING A SHORT DISTANCE, SHOPPED AND PLANNED TO GET GAS ON THE WAY HOME. WHEN I STARTED THE ENGINE THE GAUGE WENT FROM 1/2 FULL TO 3/4 FULL. IT REMAINED 3/4 FULL WITH ADDITIONAL DRIVING OF MULTIPLE TRIPS. I WAS TOLD BY THE LOCAL FORD DEALER THIS WAS NOT COVERED UNDER RECALL 18532.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208748May 20, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR TAIL LIGHTS ARE SUBJECT TO A "BRAKE LAMP BULB FAULT" DUE TO THE SHODDY WIRING AND WIRING HARNESS THAT AFFIXES THE WIRES TO THE TRUNK LID. AFTER MANY OPEN AND CLOSE ITERATIONS OF THE TRUNK LID, WIRES BECOME BRITTLE AND FRAY, AND EVENTUALLY FAULT. THE PROBLEM IS WIDESPREAD THROUGHOUT THE FORUMS WITH MANY INDIVIDUALS RESORTING TO CUTTING THE CABLES AND RESOLDERING OR REATTACHING THEM WITH REDUCED WIRE TENSION. THIS IS A MAJOR PROBLEM AND CAN CAUSE POTENTIAL REAR END ACCIDENTS WHEN THE BRAKE AND TAIL LIGHTS FAIL TO ILLUMINATE. THE FAULT APPEARS AS SOON AS THE CAR TURNS ON, AND CAN SPORADICALLY GO AWAY WHEN DRIVING. AS SPORADICALLY AS IT DISAPPEARS, IT REAPPEARS AND REMAINS. THIS IS ABSOLUTELY A DESIGN FLAW WITH WIRING NOT SHIELDED IN ANY WAY AND SIMPLY WRAPPED IN TAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208762May 20, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND WAS UNABLE TO TURN. THE CONTACT CALLED DENNY MENHOLT FORD (LOCATED AT 50 FORD LN, BUTTE, MT 59701, (406) 494-6333) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208256May 17, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST WAS FAULTY AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE CONTACT OBSERVED THAT "STEERING ASSIST MALFUNCTION" WAS DISPLAYED ON THE INSTRUMENT PANEL, MALUFUNCTION WARNING LIGHT CAME UPON. THE VEHICLE WAS TAKEN TO WAYNE AKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461, (800) 749-8875) WHERE IT WAS DIAGNOSED THAT A NEW STEERING GEAR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS INVALID. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208291May 17, 2019
FUEL/PROPULSION SYSTEM
FORD ISSUED A RECALL ON THIS VEHICLE (MANUFACTURER RECALL #18S32) NHTSA RECALL # 18V735 ON OCTOBE22, 2018. THEY STILL HAVE NOT COME UP WTIH A REMEDY OTHER THAN TO KEEP THE GAS TANK AT LEAST 1/2 FULL. THIS IS NOT ACCEPTABLE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207948May 16, 2019
STEERING
THE POWER ASSISTING WHEEL STEERING HAS MALFUNCTION AND LEADS TO VERY DIFFICULT WHEEL TURNING. IT INCREASE THE RISK OF ACCIDENT WHEN THE MALFUNCTION WAS SUDDENLY HAPPENS WHEN DRIVING ON ROAD. FORD FRANCHISE DEALER STORE HAS VERIFIED THAT THIS ISSUE HAPPENS ON 2012-2014 FORD FUSION AND FOCUS AND THE ISSUE HAPPENS WITHOUT CAR BEING HIT OR INVOLVED IN ANY ACCIDENT. FORD HAS ALREADY ANNOUNCED RECALLS FOR 2011-2014 ESCAPE, EXPLORER, AND MARINER FOR POWER STEERING DEFECT. I HAVE EXPERIENCED THE EXACT SAME SITUATION DESCRIBED FOR THOSE RECALLS. THEREFORE FOCUS SHOULD BE IANOTHER MODEL OF FORD VEHICLES THAT NEEDS INVESTIGATION FOR POWER STEERING DEFECT AND BE RECALLED FOR REPAIR. MORE COMPLAINTS FROM FOCUS OWNERS ONLINE: HTTP://M.CARCOMPLAINTS.COM/FORD/FOCUS/2012/STEERING/POWER_STEERING_FAILURE.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208112May 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO SAFFORD FORD LINCOLN OF SALISBURY (1902 NORTH SALISBURY BLVD, SALISBURY, MD, (410) 548-4600) WHERE THEY DIAGNOSED AND REPAIRED THE TRANSMISSION CONTROL MODULE THREE TIMES; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207802May 15, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. BIRD KULTGEN FORD (1701 W LOOP 340, WACO, TX 76712, (254) 666-2473) PERFORMED THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207902May 15, 2019
ELECTRICAL SYSTEM
RADIO STARTS TO POP AND SOUND LIKE MACHINE GUN FIRE. IT GOES OFF AND ON IRREGULARLY AND EVEN DOES IT WHEN CAR IS TURNED OFF. SOMETIMES IT WILL WORK FOR 10 MINUTES AND THEN THE POPPING AND GUN FIRE BEGINS AGAIN. I AM AFRAID THAT SOMEONE WILL THINK I'M SHOOTING AS THEM. IF IT COMES ON WHILE DRIVING, IT IS VERY SCARY. COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207922May 15, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
TAKATA RECALL MY DRIVER SIDE DOOR WANT SHUT AND I SEE IT HAS A RECALL ON MY ENGINE ALSO. I WAS DRIVING AND MY DOOR JUST FLEW OPEN I TRIED SHUTTING IT SEVERAL TIMES IT WOULDN'T BUDGE. MY RADIO ALSO DON'T WORK ETHER I DON'T KNOW IF THAT'S PART OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207534May 14, 2019
ENGINE
MY HUSBAND WAS DRIVING THE CAR TO WORK ON THE INTERSTATE SHORTLY AFTER 6AM IN THE POURING RAIN. TRAFFIC WAS MOVING AT ROUGHLY 65 MILES AN HOUR. AS TWO HIGHWAYS WERE MERGING TOGETHER, HIS VEHICLE LOST POWER. RPM'S WENT HIGH BUT VEHICLE WOULD NOT ACCELERATE. HE PUT ON FLASHERS AND PROCEEDED TO COAST INTO RIGHT HAND LANES, BUT ONLY HAD ENOUGH POWER TO LAND IN THE GORE, WHICH IS THE V WHERE TWO HIGHWAYS COME TOGETHER. HE TURNED THE VEHICLE OFF AND TRIED TO RESTART, BUT IT WOULD NOT RESTART. IT TOOK 1 AND 1/2 HOURS FOR RESCUE VEHICLE TO ARRIVE WHILE TRAFFIC SPED BY ON BOTH SIDES OF HIM, LEADING HIM TO BELIEVE HE WAS LIVING HIS LAST MOMENTS. HORRIFYING! COURTESY PATROL GOT MY HUSBAND TO SAFETY, TOW TRUCK RETRIEVED VEHICLE AND TOOK IT TO DEALERSHIP. THEY SAID THAT ESSENTIALLY, THE TRANSMISSION SHIFTED INTO NEUTRAL AS HE DROVE DOWN THE HIGHWAY AND THERE WAS NOTHING HE COULD HAVE DONE TO STOP IT. THEY REPLACED THE F MODULE-TRANSMISSION CONTROL AT N/C, AND ALSO PERFORMED UNRELATED PCM UPDATE FOR A RECALL. WE TRADED OFF THE VEHICLE YESTERDAY. TRANSMISSION HAD BEEN REPAIRED NUMEROUS TIMES FOR SHAKING OR STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207204May 13, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE CONTACT STATED THAT THE FAILURE WAS PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206875May 10, 2019
ENGINE, POWER TRAIN
MY CAR HAD LESS THAN 90,000 MILES ON IT WHEN IT BEGAN TO HAVE ISSUES WITH THE TRANSMISSION. THE ENGINE STUTTERS OR IDLES WHEN I ACCELERATE, WHICH HAS MADE GETTING ON THE INTERSTATE A NIGHTMARE. IF I ACCELERATE TO EVEN 35 MPH, I HAVE TO COMPLETELY REMOVE MY FOOT FROM THE GAS PEDAL, OTHERWISE MY RPMS WILL SHOOT TO OVER 4 (4,000 RPMS). IT CAUSES MY ENTIRE CAR TO FEEL LIKE IT'S SHAKING, AND IT ALMOST SEEMS LIKE MY CAR IS HAVING TROUBLE SHIFTING GEARS. NOT ONLY THAT, BUT WHEN I'VE STOPPED AT A STOP SIGN AND BEGIN TO DRIVE, MY ENGINE MAKES THE MOST TERRIBLE CHURNING/CLASHING/GRINDING NOISE POSSIBLE. LATELY IT HAS GOTTEN TO THE POINT THAT MY RPMS WILL CONTINUE TO INCREASE BUT MY CAR'S SPEED WILL STAY THE SAME. ALL OF THESE SITUATIONS (TROUBLE SHIFTING GEARS, NOISES, AND HIGH RPMS) WILL OCCUR NO MATTER WHAT, EVERY TIME I ACCELERATE. IT DOESN'T MATTER WHAT SORT OF ROAD I AM ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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