Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11234494July 24, 2019
POWER TRAIN
WHEN IN STOP AND GO TRAFFIC OR ACCELERATING FROM A VERY SLOW SPEED TO A SPEED ABOVE 40MPH, MY CAR WILL EITHER A.) STALL WHILE ACCELERATING OR B.) WOULD NOT MOVE WHEN I PRESSED THE GAS PEDAL FROM A STOPPED POSITION. I RECEIVED A NOTICE FROM FORD IN DECEMBER 2018 ABOUT THIS ISSUE AND WAS TOLD TO KEEP THE FUEL TANK ABOVE HALF FULL. THIS ISSUE PERSISTS EVEN WITH A FULL TANK OF GAS, AND I'VE TAKEN IT INTO A FORD SERVICE CENTER TWICE AND TWO ROUNDS OF FIXES HAVE NOT REMEDIED THE PROBLEM. THE DATE ON THIS REPORT IS THE MOST RECENT INCIDENT OF THIS AFTER THE "FIXES" WERE IMPLEMENTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234502July 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT A LOW SPEED, THE VEHICLE HESITATED AND DID NOT IMMEDIATELY CHANGE GEARS WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BRANDON FORD (813-246-3673, LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234513July 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED. IN ADDITION, WHILE STARTING THE VEHICLE, IT HESITATED. THE CONTACT MENTIONED THE VEHICLE WAS SLUGGISH AND JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO FOX FORD OF CADILLAC (1450 N MITCHELL ST, CADILLAC, MI 49601, (231) 775-3448) TO BE DIAGNOSED. THE VEHICLE WAS ALSO TAKEN TO SERRA TRAVERSE CITY (1747 S GARFIELD AVE, TRAVERSE CITY, MI 49686) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234516July 24, 2019
POWER TRAIN
THE CAR WAS PURCHASED BRAND NEW IN 14. TRANSMISSION REPAIRED 4 TIMES, EVEN TAKEN OFF THE ROAD BC IT FAILED FORD'S SAFETY TEST TWICE. CURRENTLY STILL HAVING THE SAME TRANSMISSION ISSUE WITH THE DPS6. IT SHUTTERS WHEN DRIVING, JERKS AND HESITATES WHEN TAKING OFF FROM A COMPLETE STOP. ALMOST STALLS OUT WHEN TAKING OFF AT TIMES AS WELL. FORD APPARENTLY ISSUES A DIRECTIVE TO REPAIR THE ISSUES RECENTLY FOR A TWO WEEK PERIOD BUT DID NOT MAKE IT PUBLIC. WHEN I CONTACTED MY DEALER ABOUT IT THEY BLEW ME OFF AND SAID THAT I HAD NO COVERAGE FOR MY TRANSMISSION ANYMORE. I HAVE A CAR THAT WAS PURCHASED FOR 23K WITH ONLY 100 MILES ON IT, BRAND NEW OFF THE LOT AND IS NOW ONLY WORTH 4K OR LESS. WE WERE EVEN TOLD BY FORD THAT WELL BC OF THE TRANSMISSION ISSUES THESE CARS AREN'T REALLY WORTH ANYTHING. SO NOW I AM STUCK WITH A VALUELESS CAR, READY TO BREAK DOWN OR CAUSE A SERIOUS ACCIDENT YET AGAIN AND NO REMEDY FROM FORD. IT IS A VERY UNSAFE CAR. YOU CANNOT DRIVE IT IN THE SNOW BC THE TRANSMISSION ACTS UP TO BAD. WHEN GOING UP SLIGHT HILLS OR STOPPING ON HILLS AND TAKING OFF IT JERKS SO BAD THAT YOU HAVE TO KEEP A FOOT ON THE BRAKE TO STOP IT IN CASE IT LUNGES INTO TRAFFIC. HOW CAN FORD KNOWINGLY GET AWAY WITH THIS? SELLING CARS FOR 20K PLUS AND KNOWING THAT THERE ARE SERIOUS ISSUES WITH THE TRANSMISSION THAT OBVIOUSLY ISN'T REPAIRABLE? 4 TRIPS TO THE DEALERSHIP AND I AM STILL HAVING THE SAME ISSUES. SOMETHING NEEDS DONE. A 5 YEAR OLD CAR SHOULD NOT HAVE THIS MANY ISSUES OR THIS MANY REPAIRS ON THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234542July 24, 2019
POWER TRAIN
TRANSMISSION SLIPS WHEN DRIVING, JERKING/JOLTING OCCUR WHEN I ACCELERATE ( JUST REACTS SLOW IN RESPONDING AS ATTEMPTING TO ACCELERATE), DIFFICULT TO PUT IT INTO REVERSE AT TIMES IT IS JOLTY. THIS IS A ONGOING PROBLEM FOR THE TIME I HAVE OWNED THE 2014 FORD FOCUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234546July 24, 2019
POWER TRAIN
MY FORD FOCUS TRANSMISSION HAS BEEN ACTING STRANGELY. IT DOES NOT ACCELERATE SMOOTHLY. IT CONTINUALLY FEELS UNDERPOWERED AS IF IT IS GOING TO STALL OR STOP MOVING FORWARD. AT TIMES, IT SEEMS TO HAVE TROUBLE MOVING UP HILLS. PROBLEM OCCURS WHILE CAR IS MOVING. THE SERVICE ENGINE LIGHT CAME ON AND THE DEALER SAID IT WAS THE TRANSMISSION CLUTCH ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234555July 24, 2019
FUEL/PROPULSION SYSTEM, STEERING, UNKNOWN OR OTHER
I PURCHASED THIS FORD W 15000 MILES ON IT. IT NOW HAS 37000 MILES. I FEEL LIKE THE CAR IS A LEMON. I HAVE HAD SEVERAL ISSUES REQUIRING ME TO GO FORD DEALERSHIP. FIRST THE GAS INFORMATION WAS INCORRECT. IT SAID I HAD 26 MILES TO DRIVE BUT RAN OUT OF GAS. THEN WHEN I WAS DRIVING ON THE FREEWAY THE CAR GOT STUCK IN BETWEEN GEARS. I COULD NOT ACCELERATE. THEN THE I TRIED TO BACK OUT OF A PARKING SPOT AND THE I COULD NOT PUT CAR INTO REVERSE. AS A RESULT CAR WAS FIXED UNDER WARRANTY AND RECALL. THE ITEMS FIXED WERE GAS TANK RECALL, ENGINE MOUNT, CLUTCH, TRANSMISSION, AND (RESERVOIR TANK THAT WAS NOT COVERED UNDER WARRANTY). I PICKED UP CAR AND NEXT DAY I DROVE TO WORK WITH THE SAME ISSUES. GEARS ARE NOT SHIFTING. TAKE BAKE TO DEALER AND FIXED TRANSMISSION MODULE. NOW THE POWER STEERING DOES NOT WORK. I TOOK IT TO FORD AND THEY CHARGED ME 160$ TO LOOK AT IT. IT WILL COST 1800$ TO FIX STEERING. THIS NOT COVERED UNDER WARRANTY. THE DEALER ALSO SAID THAT THE SUSPENSION NEEDS TO BE REPLACED SOON. HE STATED THAT SUSPENSION NEEDS TO BE REPLACE AT 50000 MILES MY CAR ONLY HAS 37000 MILES. I HAVE NEVER REPLACED SUSPENSION IN ANY OTHER CAR. IT MAKES NO'S SENSE WHY THIS CAR IS FALLING APART WITH 37000 MILES ON IT. IT'S A LEMON AND I WANT MY MONEY BACK. I BOUGHT THIS CAR FOR MY DAUGHTER AND IT IS NOT SAFE TO DRIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234582July 24, 2019
POWER TRAIN
TRANSMISSION (THE DSP6) COMPUTER (TRANSMISSION CONTROL MODULE, OR TCM) IS PRONE TO FAILURE RESULTING IN A CAR THAT CANNOT BE DRIVEN RELIABLY ON ROADS WITHOUT POTENTIALLY FALLING INTO AN UNINTENTIONAL NEUTRAL. ON APRIL 6TH, UPON STARTING THE CAR UP I WAS UNABLE TO REVERSE, AND MANAGED TO LIMP TO THE DEALER IN LOW GEAR ONLY. AS AT LEAST ONE GEAR WAS KNOWN TO BE NON-FUNCTIONAL, I COULD NOT ENDANGER MYSELF OR OTHERS ON THE ROAD BY ATTEMPTING TO SHIFT GEARS FURTHER FOR CONCERN OF IT FAILING COMPLETELY OR FALLING INTO NEUTRAL IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234585July 24, 2019
POWER TRAIN
TRANSMISSION JUMPS IN AND OUT WITH A CLUNKING WHEN STARTING OFF AT A RED LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234596July 24, 2019
POWER TRAIN
EVER SINCE WE BOUGHT THIS VEHICLE IT HAS LOST POWER DURING ACCELERATION, SLIPS OUT OF GEAR REGULARLY, WHEN STOPED ON AN INCLINE THE VEHICLE WILL ROLL BACK APPROX 3FT BEFORE THE TRANSMISSION WILL CATCH ALMOST HITTING VEHICLES BEHIND ME. IT HAS ALWAYS HAD THIS TERRIBLE SHUDDER COMING OUT OF 1ST GEAR. THIS IS AN AUTOMATIC DUAL CLUTCH TRANSMISSION. I WILL NOT LET MY CHILDREN RIDE IN THIS VEHICLE BECAUSE I FEEL IT IS UNSAFE AND IT WOULD NOT BE ETHICALLY RIGHT TO SELL IT TO SOMEONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234610July 24, 2019
POWER TRAIN
TRANSMISSION WENT OUT WHILE ON A ROAD TRIP. WENT TO START THE CAR AND TRANSMISSION ISSUE ALERT CAME ON THE DASH. I DROVE ABOUT A MILE THEN COULD NO LONGER ACCELERATE AND HAD TO PULL OVER. I COULD REVERSE BUT NO ACCELERATION IN DRIVE. GOT IT TOWED AND THE MECHANIC AT THE FORD DEALERSHIP TOLD ME IT WAS AN ISSUE WITH THE TRANSMISSION COMPUTER. IT WAS COVERED UNDER THE MANUFACTURER WARRANTY BUT I'M STILL HAVING ISSUE WITH CLUTCH SLIPPING WHEN ACCELERATING FROM A STOP. CAUSES JERKING OF THE CAR SOMETIMES AND LOUD GRINDING NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234613July 24, 2019
POWER TRAIN
TAKATA RECALL.... ON TAKE OFF CAR VIOLENTLY JERKS AT 2000 RPMS AND CONTINUES TO JERK INTEL 4000-5000 RPMS THEN SHIFTS GEARS. THIS HAPPENS EVERY TIME I DRIVE, HAS BEEN DOING THIS WHEN I BOUGHT THE CAR IN 01/01/2016 AND IS GETTING WORSE EVERYDAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234637July 24, 2019
UNKNOWN OR OTHER
TRANSMISSION IS SLIPPING CAR FEELS UNSAFE TO DRIVE ONCE THE CAR IS ON FOR ABOUT 30 MINUTES THE REVERSE WON'T WORK ON CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234343July 24, 2019
POWER TRAIN
TRANSMISSION HAS STUTTERED BETWEEN FIRST AND SECOND GEAR FOR THE ENTIRE TIME I HAVE HAD THE CAR. I HAVE GOTTEN ONE NEW TRANSMISSION AND HAVE HAD IT SERVICED NUMEROUS TIMES. THIS IS NOT A ONE TIME ISSUE - IT HAS HAPPENED FOR THE ENTIRE TIME I HAVE HAD THE CAR AND I AM THE SINGLE OWNER OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234351July 24, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO BOB BOWEN FORD (LOCATED AT 2189 US-40, BRAZIL, IN 47834, (812) 442-2000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234377July 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING AND THE CLUTCH ASSEMBLY FAILED TO FUNCTION PROPERLY. CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, 1(888) 614-2160) HAD TO REPLACE THE CLUTCH ASSEMBLY TWICE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234056July 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE CAR DOES NOT SHIFT CORRECTLY IT SPUTTERS WHEN ACCELERATING. WHEN ACCELERATING IT DOESN'T SHIFT PROPERLY LIKE ITS NOT GETTING ENOUGH GAS. ALSO WHEN YOU ARE SITTING IN TRAFFIC AND GO TO ACCELERATE IT JUMPS FORWARD. THIS CAR ALSO HAS DIED WHILE DRIVING AS IT IS SHIFTING GEARS. EVEN THOUGH THERE IS A DATE AT THE BOTTOM THIS HAS BEEN LIKE THIS SINCE I PURCHASED IT. I WAS TOLD BY THE DEALER ITS THE WAY I DRIVE IT THE COMPUTER SHIFTING HAS TO GET USE TO MY DRIVING HABITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234057July 23, 2019
STEERING
'TAMARA RECALL'. RECENTLY THE FIRST WEEK OF JULY 2019 I LEFT WORK AND NOTICED I COHSOT TURN MY STEERING WHEEL. I CALLED RED HILL FORD AND I SPOKE TO ONE OF THE NEW GUYS AND EXPLAINED TO THEM MY POWER STEERING WAS GOING AND IT WAS MAKING GRINDING NOISES. THEY ACTUALLY TOLD ME TO DRIVE MY CAR DOWN TO THE DEALERSHIP WITH WHAT I TOLD THEM. HE TOLD ME IT WASN'T MY POWER STEERING AND THAT IT COULD BE SOMETHING ELSE BUT I KNEW SINCE MY CAR WAS HARD TO STEER AND THE GRINDING NOISE IT WAS MAKING. I DROVE FROM ALLENTOWN DOWN TO RED HILL ON ROUTE 29 AND IT WAS A LONG RIDE THERE. SECOND, BECAUSE THEY TOLD ME IT COST 2 GRAND WHICH I DIDN'T HAVE THEY WERE GOING TO HAVE ME PICK IT UP AND DRIVE IT AGAIN KNOWING HOW IT WAS NOT DRIVE-ABLE. LUCKILY MY PARENTS CAME THROUGH AND PAID IT. SEEING THE RECALLS I NEVER RECEIVED ANYTHING ABOUT MY POWER STEERING RACK. SHOULDN'T THIS BEEN COVERED UNDER A WARRANTY OR COVERED SINCE THERE WAS A RECALL? THERE IS NO WARNING LIGHT THAT DISPLAYS ON THE DASHBOARD FOR THE POWER STEERING AND THIS IS DANGEROUS NOT KNOWING WHEN YOUR POWER STEERING RACK IS GOING. PLEASE GET BACK TO ME AND IF THIS SHOULD HAVE BEEN COVERED PER THE RECALL. I COULD HAVE BE BADLY HURT AND OR HIT ANOTHER CAR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234108July 23, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH WAS NOT SECURING PROPERLY. THE CONTACT HAD TO MANEUVER AND ADJUST A CONNECTION TO HOLD THE DOOR SECURE. THE VEHICLE WAS DRIVEN TO SUNRISE FORD OF FONTANA (16005 VALLEY BLVD, FONTANA, CA 92335, 1-(888) 629-1239) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN FIELD SERVICE ACTION NUMBER: 12M02 (SYNC WITH MYFORD MYLINCOLN TOUCH WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE) AND NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234136July 23, 2019
SERVICE BRAKES, ENGINE, SEAT BELTS
WHEN I FIRST PURCHASED THE CAR I HAD ISSUES FROM THE START. I WOULD PRESS ON THE GAS AND THE CAR WOULD HESITATE TO GO FORWARD AND THEN JERK. IT FELT LIKE I WAS DRIVING A MANUAL CAR BUT I HAD AN AUTOMATIC. I FOUND OUT THAT THERE WAS A RECALL ON THE CAR FOR THIS SPECIFIC REASON. I TOOK THE CAR TO MY LOCAL FORD DEALER IN CLARKSVILLE IN AND HAD TO WAIT OVER 3 WEEKS FOR THE PART TO COME IN. I WAS NOT OFFERED A LOANER CAR OR ANYTHING. ONCE I GOT THE PART IT WAS OK FOR LIKE LITERALLY MAYBE 1 OR 2 MONTHS AND THE ISSUES AROSE AGAIN. I TOOK THE CAR BACK AND WAS TOLD IT WAS THE LAST TIME I WOULD BE ABLE TO GET THE ISSUE FIXED FOR FREE. THIS ALL HAPPENED IN 2016. IT IS NOW 2019 AND I AM STILL HAVING THE SAME ISSUES. ALSO THE PASSENGER SIDE SEATBELT WORKS INTERMITTENTLY. AND THE CAR DOORS DO NOT ALWAYS LATCH TIGHTLY WHEN YOU SHUT THE DOOR. I HAVE BEEN TOLD SEVERAL TIMES THAT THERE IS NOTHING THAT CAN BE DONE. NOW I AM STUCK STILL MAKING PAYMENTS ON A CAR THAT I DO NOT FEEL SAFE DRIVING. I DID HAVE A WRECK IN THE CAR BACK IN 2016 WHERE I WAS PUSHING ON THE GAS AND IT JERKED REALLY HARD AND THEN WENT FORWARD VIOLENTLY AND I HIT A POLE. THE DAMAGE IS STILL ON MY CAR WHICH INCLUDES A BUSTED FRONT BUMPER AND THE CAR HORN IS NOT WORKING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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