Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11031425October 2, 2017
UNKNOWN OR OTHER
WHILE DRIVING AND PRESSING THE GAS THE CAR WILL DO A LOT OF JERKING THIS CONTINUES TO HAPPEN WHENEVER I PRESS ON THE GAS TO GO FASTER(SPEED LIMIT). IT DOESN'T PICK UP THE SPEED LIKE IT SHOULD AND THIS BEEN HAPPENING FOR AT LEAST A COUPLE OF MONTHS. THIS IS DRIVING IN THE CITY AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030504September 29, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TALLAHASSEE FORD IN TALLAHASSEE, FL) WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE AND AIR MASS SENSOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030521September 29, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH TO THE DEALER FOR AN OIL CHANGE, THE POWER STEERING FAILED AND WENT INTO MANUAL MODE. THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAUSEWAY FORD LINCOLN, 375 NJ-72, MANAHAWKIN, NJ, 08050) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. DUE TO THE COST, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-13195872. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT COVERED UNDER WARRANTY AND THAT THEY WOULD COVER HALF OF THE COST. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *LN UPDATED 7/23/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030384September 28, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS CAR EXCELARATED ON MY WIFE JUMPED A CURB AND SHE ENDED UP ON A STEEP EMBANKMENT IN A PILE OF LANDSCAPING ROCKS.KNOCKED A HOLE IN OILPAN AND DAMAGED AIRCONDITIONER AND COMPRESSOR.IT ALSO JUMPS OUT OF GEAR GOING DOWN THE HIGHWAY.HAPPENED 2 TIMES THE VEHICLE WASON THE HIGHWAY AND JUMPED OUT OF GEAR,YOU HAVE TO COME TO A COMPLEETE STOP TURN ENGINE OFF RESTART AND PUT IT BACK IN GEAR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11029891September 26, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME INOPERABLE AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BOLTON FORD (1500 E COLLEGE STREET, LAKE CHARLES, LA 70607) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029923September 26, 2017
STEERING
THE POWER STEERING LOCKED UP WHILE MOVING AND WILL NOT TURN AT ALL.. THIS IS VERY DANGEROUS AS IT IS LOCKED IN A STRAIGHT FORWARD POSITION.. CITY STREET GOING THRU LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024582September 20, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A POWER SHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION, WHICH ALLOWED THE COMPUTER TO SHIFT THE TRANSMISSION. THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE AND SHUTTER WHENEVER HE ATTEMPTED TO ACCELERATE TO HIGHWAY SPEEDS. WHILE DRIVING APPROXIMATELY 62 MPH, THE VEHICLE SUDDENLY FAILED TO DRIVE FORWARD. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE FORWARD. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO THE COCCIA FORD LINCOLN DEALER (577 E MAIN ST. LILKES-BARRE, PA 18702; 570-823-8888). THE DEALER STATED THAT THE CLUTCH, TCM, AND SHIELDS FAILING WAS A COMMON ISSUE WITH THE VEHICLE; HOWEVER, THERE WAS NO REPAIR JUST REPLACEMENTS OF PARTS. THE VEHICLE WAS REPAIRED APPROXIMATELY FIVE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 69,573. UPDATED 10/2/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023978September 18, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 86,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023441September 14, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2013 FORD FOCUS AUDIO SYSTEM DOES NOT FUNCTION PROPERLY. CRACKS AND POP AT EXTREME VOLUMES EVEN WHEN SYSTEM VOLUME IS FULLY TURNED DOWN AND/OR OFF. ISSUE OCCURS EVEN PRIOR TO VEHICLE BEING STARTED, DOESN'T MATTER IF CAR IS RUNNING, DRIVING, AT A STOP, IN PARK, ETC. HAPPENS ALL THE TIME. EXTREMELY DANGEROUS SITUATION FOR DRIVER AS THE SOUND IS A SIMILAR VOLUME TO SOMEONE SETTING OFF FIREWORKS IN THE CAR. THIS WILL CAUSE ACCIDENTS FOR DRIVERS IF IT IS NOT CORRECTED. FORD CLAIMS THIS IS NOT A WIDESPREAD ISSUE BUT A SIMPLE GOOGLE SEARCH OF "FORD FOCUS AUDIO ISSUES" BRINGS UP MANY RESULTS PROVING OTHERWISE. NEEDS TO BE A RECALL. HAPPENS EVERY TIME I DRIVE THE CAR, BEGAN ABOUT 3 MONTHS AGO AND HAS ONLY CONTINUED TO GET WORSE AND HAPPEN MORE OFTEN. AUDIO SYSTEM IS NOT OLD ENOUGH TO WHERE I SHOULD BE REQUIRED TO REPLACE. UNDER NORMAL CIRCUMSTANCES AN AUDIO SYSTEM SHOULD LAST AS LONG AS THE LIFE OF THE CAR, NOT FOUR YEARS. RIDICULOUS AND DANGEROUS, PLEASE CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023352September 13, 2017
ELECTRICAL SYSTEM, ENGINE
1898
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022761September 11, 2017
STEERING
POWER STEERING FAILED WHILE DRIVING ON THE HIGHWAY. VERY DIFFICULT TO STEER VEHICLE. TOOK TO DEALERSHIP AND THEY REPORTED FAILED EPAS. APPEARS TO BE A COMMON PROBLEM WITH FORD VEHICLES AND HAS BEEN RECALLED ON CERTAIN MODELS, BUT NOT THE FORD FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022282September 8, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING HOME ON THE I- 5 SAN DIEGO, CA AND MY CAR COMPLETELY LOST POWER. THE CHECK ENGINE LIGHT STARTED FLASHING. AFTER I TURNED THE CAR OFF FOR ABOUT FIVE MINUTES, I DROVE IT ONCE AGAIN AND IT SEEMED TO BE NORMAL AND THE CHECK ENGINE LIGHT WAS NO LONGER FLASHING. THEN, AFTER A WEEK IT HAPPENED AGAIN, THE CAR DIED ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022083September 7, 2017
POWER TRAIN
MY VEHICLE IS HAVING AN ISSUE WITH THE CLUTCH. IT HAS BEEN CALLED AS A CLUTCH SHUDDER ISSUE BY FORD. THE VEHICLE DOES SHAKE AS ACCELERATING FROM GOING THROUGH GEARS. I HAVE CONTACTED THE DEALERSHIP AND FORD MOTOR CO. BUT THEY REFUSE TO OFFER ANY RESOLUTION DUE TO THE VEHICLE GOING OVER 100,000 MILES BY 300 MILES. THE VEHICLE WAS BOUGHT USED WITH APPROX 96,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020349August 29, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT CONTINUED FOR AN EXTENDED PERIOD OF TIME. THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE DEALER (REYNOLDS MOTOR CO, 1900 AVENUE OF THE CITIES, EAST MOLINE, IL 61244, 1 (888) 602-3869) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS INSPECTED AND DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION MAY NEED TO BE REPLACED. THE ABNORMAL NOISE CONTINUED TO COME FROM THE STEERING AREA AS THE FAILURE CONTINUED. THE VEHICLE WAS STORED FOR MORE THAN TWO YEARS DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020023August 28, 2017
STEERING
MY STEERING WHEEL LOCKED UP WHILE I WAS DRIVING ON A MAIN ROAD WITH ME AND MY 7 YEAR OLD IN THE CAR. I WAS GUIDED TO THE SIDE BY THE POLICE AND HAD TO HAVE VEHICLE TOWED TO DEALER. THE DEALER INFORMED ME THAT THE RACK AND PINION HAS FAILED AND I WILL HAVE TO PAY $1800 FOR REPAIRS. AFTER RESEARCHING, IVE FOUND THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019238August 23, 2017
ELECTRICAL SYSTEM, ENGINE
I HAVE READ MANY RECALLS ON THE WIRING ISSUE OF THE 2013 FORD FOCUS ST MODEL WITH IT STALLING OUT DUE TO FAULTY WIRING. MY 2013 FORD FOCUS SE IS DOING THE EXACT SAME THING PUTTING MY DAUGHTER'S LIFE AT RISK EVERY TIME SHE GETS IN IT AS WELL AS MY OWN AND WRAY FORD IN SHREVEPORT LA SAYS SORRY CANT HELP YOU...IT'S NOT ON THE RECALL SINCE ITS NOT AN ST AND YOU WILL HAVE TO PAY FOR THE REPAIRS. THIS IS GARBAGE FORD IS NOT STANDING BEHIND THEIR PRODUCT AND I AM THE LITTLE GUY. THIS IS THE SECOND RECALL FOR THIS ISSUE AND THE SE IS NOT BEING TAKEN CARE OF WITH THE IDENTICAL ISSUE. RUNS FINE WHEN DRIVING, BUT WHEN AT A LIGHT OR STOP SIGN, IT SHAKES, GAUGES GO CRAZY AND THEN SHUTS OFF. I JUST BOUGHT THIS CAR AND OF COURSE WHEN I GOT IT HOME THAT'S WHEN THE ISSUES STARTED. PURCHASED AS IS NO WARRANTY AND OF COURSE WAS NOT TOLD OF THE ISSUES BUT ONLY THAT I SHOULD CALL TO SEE IF THERE ARE ANY RECALLS. HELP! FUNNY THING IS THAT IT STALLED ON ME AT THE RED LIGHT TURNING INTO WRAY FORD IN SHREVEPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016473August 21, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER REFUELING THE VEHICLE, AND THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO CHUCK STEVENS FORD (1304 US-31, BAY MINNETTE, AL 36507) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO JIM COOK FORD (LOCATED AT 620 TROY ROAD, ELBA, ALABAMA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015664August 16, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
CAR CANNOT ACCELERATE OR DECELERATE PROPERLY. THE CAR HAS HAD THREE CLUTCHES AND TWO TRANSMISSION CONTROL MODULES, AND STILL EXHIBITS THE SAME DANGEROUS CHARACTERISTICS. IT HESITATES ON TAKE OFF, WILL ACCELERATE IN THE WRONG DIRECTION (GO FORWARD IN REVERSE AND VICE VERSA) . THE RPMS WILL RANDOMLY SHOOT UP TO 4 OR 5K WHILE DRIVING, OR YOU CAN LOOSE SPEED WITHOUT WARNING. I HAVE HAD THE POWER TO THE CAR FAIL WHILE DRIVING WITH NO WARNING ON A CITY STREET. IT IS ESPECIALLY BAD ON HILLS AND AT STOP SIGNS/LIGHTS. IT SHAKES AND SHUDDERS AT LOW SPEEDS. HAS BEEN TO DEALER ALMOST A DOZEN TIMES, ALL UNDER "WARRANTY" FOR A FLAWED TRANSMISSION DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015382August 15, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HARPER MOTORS, 4800 N US HIGHWAY 101, EUREKA, CA 95503, (707) 443-7311) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015239August 14, 2017
POWER TRAIN
CLUTCH IN TRANSMISSION WAS REPLACED 3 TIMES BY FORD DEALERSHIPS UNDER THE 36K MILE WARRANTY. CAR STILL HAS THE SAME SHUTTERING AND JERKING TRANSMISSION WHILE ACCELERATING PROBLEM IT ORIGINALLY HAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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