Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11088775April 18, 2018
STEERING
ELECTRIC POWER STEERING RECALL. THE ELECTRIC POWER STEERING JUST RANDOMLY WENT OUT ON MY FOCUS. DROVE TO THE BUS STOP AND IT WAS WORKING FINE. GOT IN IT TO GO TO WORK AND THE STEERI G WHEEL WOULDN'T BUDGE. TOOK IT TO THE DEALERSHIP AND THE ENTIRE ELECTRIC POWERING HAS TO BE REPLACED. $1600!!! THERE WAS NO WARNING OR ANYTHING. I HAVE DONE RESEARCH AND READ THAT PEOPLE ARE DRIVING DOWN THE HIGHWAY AND THEIR ELECTRIC POWER STEERING JUST LOCKS UP WHILE THEY ARE GOING DOWN THE ROAD. THIS FORD FOCUS IS A SAFETY HAZARD AND I REGRET BUYING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088899April 18, 2018
STEERING
WHILE IN THE DRIVEWAY AND STATIONARY, I TURNED ON THE CAR AND THE "POWER STEERING ASSIST" WARNING LIGHT CAME ON. THE POWER STEERING WAS NOT OPERABLE AND THE STEERING WENT INTO MANUAL MAKING IT ALMOST IMPOSSIBLE TO TURN THE WHEEL. AFTER THE MECHANIC EVALUATED THIS, IT WAS DETERMINED THE SENSOR NEEDS TO BE REPLACED. THE PART ALONE IS $1100 AND THAT DOES NOT INCLUDE LABOR. RATHER COSTLY. THERE ARE MANY, MANY COMPLAINTS FOUND ABOUT THIS SPECIFIC ISSUE WITH A SIMPLE GOOGLE SEARCH. OTHER FORD CARS HAVE RECEIVED A RECALL ON THIS PART. IT SEEMS PARTICULARLY ODD AND EXTREMELY IRRESPONSIBLE ON FORD'S BEHALF TO NOT CONCEDE TO THE DEFECT ON THIS PARTICULAR YEAR/MAKE/MODEL AND ISSUE A RECALL FOR REPLACEMENT AT NO COST TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088638April 17, 2018
ENGINE
TAKATA RECALL. THE TRANSMISSION HAS BEEN SLIPPING SO WHEN I DRIVE IT JERKS AND FEELS AS IF IT DOESN'T WANT TO GO. I WAS TOLD BY A MECHANIC THAT IT WAS BECAUS THERE'S A MANUAL TRANSMISSION AND IT'S SUPPOSED TO BE UNSERVICEABLE. I WAS GOING TO A LEAST GET THE FLUID CHANGED IN THE TRANSMISSION BUT THERE'S NONDIPSTICK AND I WAS TOLD IT'S NOT SUPPOSED TO BE CHANGED AND IT'S THE TRANSMISSION. I WAS TOLD BY MORE THAN ONE PERSON THAT THE TRANSMISSION IS SLIPPING AND I'VE ONLY OWNED THIS YEAR FOR A YEAR AND A HALF AND OWN 10,000 ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083770April 7, 2018
STEERING
ELECTRONIC STEERING SYSTEM WENT OUT, FORD RECALLED OTHER MODELS, LIKE FUSION FOR THE SAME PROBLEM, BUT NOT THE FOCUS. THIS IS A SAFETY ISSUE BECAUSE ONCE SYSTEM FAILS, CAR IS UNDRIVEABLE, AND CAN CRASH IF IT FAILS WHILE DRIVER IS ON THE ROAD. IT HAPPENED TO ME WHILE I WAS PULLING OUT FROM MY DRIVEWAY. WENT TO DEALERSHIP AND WAS TOLD ABOUT RECALL FOR ANOTHER MODELS, DUE TO THE SAME PROBLEM, BUT SINCE FOCUS DIDN'T GET RECALLED I HAD TO SHED 1700$ FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082507April 2, 2018
STEERING
WHEN I STARTED MY CAR THE STEERING WHEEL WAS HARD TO TURN. I GOT A WARNING ON THE DASH THAT SAID STEERING ASSIST FAULT. THIS IS CRAZY! THE CAR ONLY HAS 63000 MILES ON IT. PLEASE HAVE FORD INCLUDE THESE FOCUS CARS IN THE SAFETY RECALL ALSO. THIS FAILURE WHILE DRIVING COULD KILL PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081979March 29, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE CONTACT COASTED TO A PARKING LOT AND WAITED APPROXIMATELY THREE HOURS BEFORE RESTARTING THE VEHICLE AT THAT TIME THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081893March 28, 2018
FUEL/PROPULSION SYSTEM
VEHICLE STALLS WHILE DRIVING, RPMS DROP AND CAR LOSES POWER. CHECK ENGINE LIGHT, ERROR CODE SAYS CHECK GAS CAP (THERE ISN'T ONE). VACUUM EFFECT SO STRONG THAT IT IS DIFFICULT TO ADD GASOLINE TO VEHICLE. WILDLY VARYING GAS GAUGE READINGS.DEALER DIAGNOSTIC REVEALS FAILED PURGE VALVE HAS RESULTED IN COLLAPSED GAS TANK AND DAMAGED FUEL PUMP. MULTIPLE OCCASIONS VEHICLE STALLED WAS IN MOTION AND WHILE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081412March 26, 2018
STEERING
MY FORD FOCUS ST 2013 SUDDENLY FAILED AND SHOWED THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". STEERING WHEEL GOT VERY HEAVY AND NOT POSSIBLE TO DRIVE THE CAR TO THE DEALER. THERE WERE NOT PREVIOUS WARNINGS, A NOISE OR FEELING OF IT WAS NOT WORKING CORRECTLY, IT JUST HAPPENED FROM NIGHT TO MORNING WHEN PARKED IN MY GARAGE. I M LOCATED IN MEXICO BUT THIS INFO MAY HELP AND I M WILLING TO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080399March 21, 2018
POWER TRAIN
WHILE TAKING OFF FROM STOP LIGHTS IN THE CAR SHIFTS FROM FIRST GEAR INTO SECOND GEAR I GET A BUNNY HOP VIBRATION OUT OF THE FRONT END OF MY CAR SERVICE AT THE FORD DEALER TELLS ME THAT THERE IS NOTHING WRONG WITH MY VEHICLE BUT YET MY VEHICLE KEEPS DOING THIS I WANT TO KNOW IF THERE MIGHT BE A RECALL ON THE TRANSMISSION OF THIS VEHICLE IT STATES THAT THERE IS NOT BUT I BELIEVE THAT THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS ON SEVERAL DIFFERENT VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080260March 19, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE'S POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GALPIN FORD (15505 ROSCOE BLVD, VAN NUYS, CA 91343), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 143,358.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079604March 15, 2018
POWER TRAIN
WHEN THE CAR STARTS MOVING FROM A STOP, THE TRANSMISSION IS SLIPPING CAUSING A LOSS IN MOMENTUM. THIS HAPPENS IN THE FIRST TWO GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078324March 9, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I'VE HAD THE CLUTCH AND TRANSMISSION CONTROL MODULE REPLACED TWICE. THE CAR STILL DOESN'T DRIVE PROPERLY. MY CAR LOCKS, AUXILIARY, AC NOBS NEED TWEAKING TO WORK. THE BRAKE LIGHTS CONSTANTLY GO OUT. WHEN I'M ON AN INCLINE THE BRAKE ALERT COMES ON. AND NOW THERE IS A POWER STEERING ISSUE. THE STEERING WHEEL IS COMPLETELY LOCKED UP AND I'M UNABLE TO DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076932March 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TAKATA RECALL- I'M HAVING A PROBLEM WITH MY STEERING. ONE AFTERNOON I STARTED TO CAR AND NOTICED THAT MY STEERING WHEEL WAS STUCK. AFTER A WHILE I TURNED THE CAR OFF AND LET IT SIT THEN STARTED IT AGAIN AND THE PROBLEM WAS GONE. THE NEXT DAY I ATTEMPTED TO DRIVE THE CAR AND COULDN'T BECAUSE THE STEERING WHEEL WAS HARD TO TURN. THE FORD DEALERSHIP IS TELLING ME TO PAY AN EXCESSIVE AMOUNT OF MONEY FOR THE ISSUE. I JUST WANT TO KNOW WHAT DO I NEED TO DO FROM HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076733March 7, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 115,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076392March 5, 2018
ELECTRICAL SYSTEM
INSTURMENT CLUSTER STOPPED WORKING. NOTICED IT WHEN I STARTED UP THE CAR SEVERAL DAYS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075046February 26, 2018
POWER TRAIN, STEERING
CAR STARTED SHIFTING FUNNY SO I TOOK IT TO THE FORD DEALER THEY SAID SOMETHING ELECTRONIC ON THE TRANSMISSION NEEDED CHANGED SO THEY DID SOMETHING DID NOT CHARGE ME FOR ANYTHING BUT IT'S STILL SHIFTS DIFFERENTLY THEY SAID IT HAD TO GET USED TO THE WAY I WAS DRIVING ONE MONTH LATER MY STEERING UNIT WENT OUT I TOOK IT TO THE FORD DEALER THEY PUT IT ON THE MACHINE THE THE PERSON I TALK TO ON THE PHONE SAID IT NEEDED A WHOLE NEW STEERING COLUMN AND IT WAS $2,100 AND AT THAT TIME THEY WOULD READJUST THE MODULE ON THE STEERING FOR FREE I SAID NO I DID NOT HAVE $2,100 SO I HAD TO PAY THE $99 TO HAVE IT PUT ON THE MACHINE AND WHEN I GOT THE PAPERWORK IT SAID NOTHING ABOUT A STEERING COLUMN IT ONLY SAID I DECLINED MODULE PROGRAMMING AND THAT COST WAS $125 HAD I PAID THE 125 I WOULD NOT HAVE PAID THAT HAD TO PAY THE 99 DOLLARS BUT THERE IS NOTHING ON HERE ABOUT A STEERING COLUMN I DO KNOW THIS IS DIFFICULT FOR ME TO PROVE WHAT HE SAID TO ME BUT THERE IS NOTHING ON THIS PAPER SAYING ANYTHING ABOUT A STEERING COLUMN I DO FEEL THAT THIS WAS A GIMMICK ON THIS MODEL BECAUSE THEY HAVE HAD SO MANY PROBLEMS MY TRANSMISSION IS STILL SHIFTING FUNNY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074679February 24, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WIPERS WILL NOT WORK WHEN RAINING. THEN THEY WILL COME ON ON THEIR OWN. THEN GO OFF AGAIN THEN COME ON AND NOT TURN OFF EVEN AFTER THEN ENGINE HAS BEEN SHUT OFF AND THE KEY REMOVED. THIS IS A MAJOR SAFETY HAZARD AND HAS BEEN REPORTED SEVERAL TIMES BY SEVERAL PEOPLE. 2012 WAS RECALLED FOR THIS VERY SAME THING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073841February 20, 2018
ELECTRICAL SYSTEM
DESIGN FAILURE IN ENGINE WIRING HARNESS THE WIRES WITH IN THE ENGINE WIRING HARNESS RUB TOGETHER WITH THE VIBRATION OF AN IGNITED ENGINE. AS FRICTION OCCURS BETWEEN THE INDIVIDUAL ENCASED WIRES, THE CASING WEARS DOWN, THE WIRES RISK BECOMING FUSED TOGETHER WITHIN THE HARNESS. THE CONSEQUENCES OF A FAULTY ENGINE WIRING HARNESS: 1.RPM READINGS DO NOT COINCIDE WITH THE MOTOR. THE VEHICLE STRUGGLES TO ACCELERATE FROM THE TRAFFIC LIGHT EVEN THOUGH THE CAR IDLES AT 2000 RPM. THEREFORE, THE TACHOMETER IS UNABLE TO READ THE ROTATION OF THE ENGINE'S CRANKSHAFT. 2.AS THE VEHICLE IN MOTION ENCOUNTERS AN INCLINE IT LOSES POWER AND IS UNABLE TO ACCELERATE ON ANY GRADE HILL, CAUSING THE ENGINE TO DUMP FUEL. IN SUCH INSTANCE ONE CAN WATCH THE FUEL GAUGE RECESS QUICKLY FROM FULL TO EMPTY. 3.WHETHER THE ENGINE IS TURNED ON OR OFF, THE TAIL LIGHT AND HORN WILL ALSO SHORT OUT, PRESENTING FAULTY CIRCUITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073087February 15, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. ADDITIONALLY, THE VEHICLE HESITATED, JERKED, AND SHOOK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRL, ESTERO, FL 33928) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, CLUTCH, AND CONTROL MODULE NEEDED TO BE REPAIRED. ADDITIONALLY, A SOFTWARE REFLASH WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE LOCAL DEALER. THE CONTACT WAS INFORMED OF THE BUY BACK PROGRAM. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072961February 14, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
FORD FOCUS SHUTS OFF WHEN YOU PRESS THE BRAKES. IT CRANKS BACK UP FINE BUT WHENEVER YOU PULL OFF AND STOP OR TRY TO SLOW DOWN THE CAR WILL SHUT DOWN. IT IS HAPPENING CONSTANTLY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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