Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11254115September 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. PRIOR TO THE FAILURE, THE TRANSMISSION FAULT WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) BY WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, 219-924-3400). AFTER THE REMEDY WAS PERFORMED, THE FAILURE CONTINUED. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE FAILURES WERE NORMAL AND THAT THE VEHICLE NEEDED TO BECOME ACCUSTOMED TO THE CONTACT'S DRIVING PATTERNS. SINCE OWNING THE VEHICLE, THE CONTACT HAD TAKEN THE VEHICLE TO BE SERVICED FOR SEVERAL TRANSMISSION FAILURES AT SEVERAL OTHER DEALERS INCLUDING RIVER VIEW FORD (2200 US-30, OSWEGO, IL 60543, 888-994-1003), ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, 219-738-5300), AND VAN DRUNEN FORD (3233 183RD ST, HOMEWOOD, IL 60430, 708-798-1668). FOR THE RECENT FAILURE, VAN DRUNEN FORD REPLACED THE CLUTCH. THE CONTACT REFUSED TO PAY FOR THE REPAIR DUE TO ALL THE PREVIOUS RECALLS ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,263.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254214September 9, 2019
POWER TRAIN
CHATTERING, SHUDDERING AND CUTTING OUT ON ACCELERATION AND IT HAS ERRATIC AND DELAYED SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254251September 9, 2019
POWER TRAIN
FORD SHOULD GIVE ME A NEW TRANSMISSION, CAN'T EVEN GET TO LA FROM HOLLISTER. THE VEHICLE STILL HAS NO POWER, AND IS SLIPPING AND HESITATING LIKE CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254261September 9, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. ALSO, THE VEHICLE VIBRATED WHEN STARTED AND COOLANT WAS DISCOVERED LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO LINDSAY FORD (11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) WHERE THE WATER PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253704September 6, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT MERGED TO THE SHOULDER AND THEN KEPT DRIVING UNTIL THE DESIRED SPEED OF 65 MPH WAS REACHED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253737September 6, 2019
POWER TRAIN
VEHICLE HAS A CLUNKING NOISE FROM THE ENGINE AREA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253579September 6, 2019
POWER TRAIN
CAR SHUTTERS WHEN PULLING OUT SLIPS WHEN ACCELERATING HARD SHIFTS TRANSMISSION CONTROL MODULE REPLACED UNDER RECALL.FORD ISSUED A CUSTOMER SATISFACTION BULLETIN A COUPLE OF WEEKS AGO BULLETIN # 19N08 BUT REFUSE TO REPLACE CLUTCH BECAUSE OF TITLE BRANDED VEHICLE THIS CAR IS DANGEROUS TO DRIVE BECAUSE IT LOSES POWER WHEN CLUTCH SHUTTERS AND WHEN PASSING VEHICLE CLUTCH SLIPS HORRIBLY.THIS PROBLEM IS A SAFETY ISSUE AND WHEN I CONTACTED FORD CUSTOMER SERVICE THEY REFUSED TO PERFORM RECALL ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252541August 31, 2019
ENGINE, POWER TRAIN
DOWN SHIFTS AND STALLS OUT IN TRAFFIC WITHOUT WARNING.ENGINE LIGHT COMES ON AND ENGINE SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252560August 31, 2019
FUEL/PROPULSION SYSTEM
TAKARA RECALL THE CAR CAN RUN FOR A FEW MINUTES GIVE OR TAKE 30 MINUTES THEN JUST SHUTS OFF. IT TAKES A FEW MINUTES JUST TO TURN IT BACK ON IF LUCKY OR HAVE TO CALL AND HAVE IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252596August 31, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY AND THE CAR JUST STOPPED GETTING GAS OR RESPONDING TO ME IT DROPPED SPEED DRAMATICALLY AS A SIMI WAS BEHIND ME WHICH READ OVERSIZED LOAD AND I WAS GOING UP HILL SO I WAS TRYING TO TRY MY HARDEST TO GET IN THE EMERGENCY LANE THEN THE ENGINE LIGHT POPPED ON FOOLING A WARNING OF MY TRANSMISSION WAS HOT TO STOP. I WAS TERRIFIED I HAD MY 2 KIDS IN THE BACK AND THEY WERE SCARED ALSO I THOUGHT FOR SURE WE WERE GOING TO DIE THAT MOURNING. I'M TO SCARED TO DRIVE THAT CAR OR ANY OTHER CAR AFTER GOING THREW THAT. IT'S IN THE SHOP NOW BUT THE DEARSHIP IS ALREADY TRYING TO TELL ME THE BILL FOR STUFF. I'M CONFUSED AND VARY AGGRAVATED THANKS TO ALL THAT I DONT KNOW WHAT TO DO BEING A SINGLE DAD TRYING TO DO GOOD. THIS HAPPENED ON I-25 NORTH BOUND NEAR HIGHWAY 66 MEAD EXIT. COLORADO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252512August 30, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE FORD FOCUS I OWN WAS MANUFACTURED IN 2014 WITH A KNOWN TRANSMISSION PROBLEM. THE MANUFACTURE ALONGSIDE THEIR FRANCHISES KNOW ABOUT THIS ISSUE YET THEY STILL REFUSE TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252251August 29, 2019
ENGINE
O2 SENSORS NOT SET TO READY. UNABLE TO PASS EMISSIONS AS A RESULT. TAKEN TO FORD TO FLASH ECM. DID NOT CORRECT ISSUE. HAVE READ ON OTHER FORUMS OF OTHER DRIVERS WITH THIS ISSUE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252258August 29, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTED OUT OF FIRST GEAR AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251926August 28, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
TCM AND FUEL SYSTEM PURGE VALVE ARE BOTH RECALLED ON THIS VEHICLE , I HAVE TAKEN IT TO FORD 6 TIMES IN A YEAR FOR THIS ISSUE, THEY TELL ME ITS NOT AFFECTED BUT IT IS ACCORDING TO YOUR WEBSITE AND MY CAR HAS ALL THE SYMPTOMS OF IT, ITLL LOOSE POWER ON THE INTERSTATE AND THEN AFTER I GET IT RESTARTED I CAN MAKE IT 2 MILES AND IT DOES IT AGAIN, IT IS A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246728August 27, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED BEFORE THE VEHICLE SUDDENLY STALLED. THE CONTACT DISCOVERED THAT THE ENGINE MOUNTS FAILED AND CAUSED THE ENGINE TO FALL FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO YREKA MOTORS FORD (1545 S. MAIN ST, YREKA, CA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251820August 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
WHILE ACCELERATING EITHER UPHILL OR AT SPEEDS ABOVE 45 THE CAR WILL BEGIN TO SHAKE. I WAS TOLD TO FIX MY CAMBER AND TOE BARS TO ALLEVIATE THE SHAKING OF THE CAR, MY STRUTS, AND TO REPLACE MY TIRES. NEITHER OF THESE SOLUTIONS HAVE HELPED THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246752August 26, 2019
POWER TRAIN
INQUIRY FROM CONGRESSMAN JEANNE SHASHEEN ON BEHALF OF HER CONSTITUENT, REG: COMPLAINT TOWARDS FORD DEALERSHIP, REQUEST TO LOOK INTO POSSIBLE RECALL OF 2014 FORD FOCUS SE TRANSMISSIONS. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246569August 26, 2019
POWER TRAIN
BEEN HAVING ISSUES WITH TRANSMISSION. IT HAS BEEN REPLACED 3 TIMES. TODAY TRANSMISSION REVVED UP TO 4000 RPM THEN STUTTERED AND COMPLETELY SHUT OFF WHILE TRAVELING ON THE FREEWAY GOING 70MPH. NOT THE FIRST TIME THIS HAS HAPPENED. GOING TO SHOP TOMORROW. NOT LOOKING FORWARD TO SPENDING $1500 A FOURTH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246271August 25, 2019
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
COMPLAINTS: POWER TRAIN (CURRENTLY-5TH CLUTCH ASY HAVING SERVICED), BODY: LOCKS AND HATCH DONOT WORK MOST OF THE TIME..PASSENGER DOOR KNOB JUST FELL OFF IN PASSENGER HAND, EXCESSIVE FUEL CONSUMPTION, CAR JERKS AND STALLS, FALSE DIGITAL READINGS ON DASH. SOME LIGHTS STAY ON CONTINUOUSLY. HAD TO HAVE TO TIRE PRESSURE MONITORING SENSOR REPLACED 2 YRS OF HAVING THE VEHICLE.ALL SUPPORTING DOCUMENTS AVAILABLE UPON REQUEST. ALL DOCUMENTS HAVE VIN AND MY NAME ON THEM, SO CANT UPLOAD THEM. MULTIPLE DATES OF SERVICE, BUT AM LISTING THE LAST DOS. MY VEHICLE HAS BEEN AT THE FORD DEALERSHIP FOR 3 WKS SO FAR. AWAITING LIST FOR A LOANER CAR IS 3 WKS OUT. I AM WITHOUT TRANSPORTATION STILL. CURRANT DOS IS AN APPROXIMATE DATE, AS IT IS STILL WITH THE FORD MECHANIC. I BOUGHT THIS VEHICLE BC I INHERITED RAISING 2 GRANDCHILDREN, AND NEEDED A ECONOMICAL AND RELIABLE VEHICLE TO TRANSPORT THEM TO AND FROM DR APPTS, SCHOOL, PRESCHOOL ECT, BUT THIS VEHICLE IS ANYTHING BUT RELIABLE. IT'S BEEN AN EXPENSIVE NIGHTMARE. MY EXTENDED WARRANT ALREADY PAID FOR THIS FIX LAST TIME, AND NOW I'VE BEEN TOLD THAT MY POLICY MAXIMUM MAY HAVE BEEN REACHED, THUS MAKING ME RESPONSIBLE FOR ALL BALANCES DUE FROM THIS REPAIR. I HAVE BEEN UNABLE TO WORK BC OF UNRELIABLE TRANSPORTATION, AND DO NOT HAVE THE MONIES TO PAY FOR THIS REPAIR. THIS DESIGN FLAW IN THE DUAL CLUTCH TRANSMISSION, THERE IS NO PERMANENT FIX. THE PROBLEM RECURS CONTINUOUSLY. IF MY WARRANY POLICY DOESNT PAY FOR THESE AND FUTURE REPAIRS, ND FORD ISN'T PAYING THEM, I WILL EITHER HAVE TO HAVE THE BANK REPOSSESS THE VEHICLE, POSSIBLY SUED BY FORD FOR NON PAYMENT. I HAVE BEEN SERIOUSLY JUST FILING BANKRUPTCY. IS THERE ANYTHING THAT CAN BE DONE TO HELP ME OUT OF THIS MESS? FORD WILL NOT TAKE THIS VEHICLE BACK BC IT HAS OVER 60,000 MILES ETC. UNABLE TO SELECT BOXES, DUE TO FROZEN BOXES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246150August 24, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HORN STOPS WORKING RANDOMLY WHILE DRIVING OR WHEN JUST STARTED. HORN SOMETIMES WON'T WORK FOR DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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