Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11101052June 11, 2018
ENGINE, POWER TRAIN
I UNDERSTAND THAT THERE IS A POWERSHIFT RECALL ON ALL 2013 FORD FOCUS CARS WITH AUTOMATIC TRANSMISSION. MY CAR FALLS UNDER THAT RECALL AND I WANT THIS TAKEN CARE OF . I PLAN ON RETAINING AN ATTORNEY SO I CAN GET SOMETHING DONE ABOUT THE FACT THAT I AM DRIVING AND PAYING ON A DEFECTIVE CAR. I WAS DRIVING DOWN A STEEP HILL AND A WARNING ABOUT MY TRANSMISSION RUNNING HOT CAME ON, I HAD JUST CALLED MY MECHANIC TO CHECK WHY MY ENGINE LIGHT HAD COME ON, AND HAD TO GET THE CAR TOWED TO THE SHOP. HE CHECKED AND TOLD ME THAT IT WAS DUE TO THE POWERSHIFT RECALL, AND THAT FORD PLANT SHOULD MAKE THE NECESSARY REPAIRS, THEY WILL ALSO CLAIM THAT IN COURT IF NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101075June 11, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AFTER FILLING UP THE TANK WITH GAS, THE VEHICLE STUTTERS AND FEELS LIKE IT'S JUMPING WHEN I AM AT A STOP LIGHT AND START TO GO. THE GAS GAUGE GOES UP WHILE I AM DRIVING AND THE VEHICLE RUNS OUT OF GAS RANDOMLY. I WAS PARKED AT MY HOUSE AND IT WOULDN'T CRANK WHEN I RAN OUT OF GAS THE 1ST TIME (ABOUT THREE WEEKS AGO) AND THE 2ND TIME (6/6/2018), I WAS ON THE INTERSTATE AND THE VEHICLE DIED DUE TO NO GAS, YET THE GAUGE WAS NOT ON EMPTY. FORTUNATELY I WAS ABLE TO GET OFF THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. THE VEHICLE IS NOW AT AT FORD SERVICE REPAIR SHOP AND I AM WAITING TO HEAR FROM THEM BUT THE SERVICE REPAIRMAN SAID THIS IS A COMMON PROBLEM, THAT HE HAD THE SAME VEHICLE IN THE WEEK BEFORE WITH THIS SAME ISSUE. LAST FRIDAY, I HAD A CUSTOMER SERVICE REPRESENTATIVE WITH A FORD DEALERSHIP TELL ME THIS IS A COMMON PROBLEM THAT OCCURS IN THIS VEHICLE. OBVIOUSLY RUNNING OUT OF GAS RANDOMLY IS VERY DANGEROUS. THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY TO SAVE LIVES. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101123June 11, 2018
STEERING
THE STEERING WHEEL COMPLETELY LOCKED UP AFTER RECEIVING AN ALERT MESSAGE THAT READ 'STOP SAFELY STEERING DISABLED'. EXTREMELY DANGEROUS SITUATION BEING LEFT WITH NO ABILITY TO STEER THE CAR. HAD TO HAVE THE CAR TOWED AND POWER STEERING RACK REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100776June 10, 2018
STEERING
FORD FOCUS 2013 STEERING ASSIST FAULT. AS I WAS DRIVING MY POWER STEERING STOPPED WORKING. I WAS VERY RATTLED AS THE CAR SUDDENLY JERKED TO THE RIGHT AND I COULD NOT STEER IT BACK TO NORMAL. I HAD TO SHUT THE CAR OFF AND BACK ON TO MAKE IT WORK AGAIN. NOW WHENEVER I TURN MY CAR ON IT COMES UP WITH A WARNING THAT STATES STEERING ASSIST FAULT. ALSO MY POWER STEERING IS NOT WORKING ANYMORE. I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE IF THIS WERE TO HAPPEN WHILE ON THE INTERSTATE OR IN AN INTERSECTION, ETC..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100692June 9, 2018
STEERING, UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT CAME ON AND MY CAR STARTS JERKING AND SKIDDING AND SLOWING DOWN. I WAS SCARED AND DIDN'T KNOW WHAT TO DO BECAUSE I HAD MY DAUGHTER IN THE CAR. I CALLED MY TECHNICIAN AND HE SAID THAT A CODE CAME UP ON MY CAR P087A. HE SAID THAT THE CODE HAS TO DO WITH THE TRANSMISSION, AS THE FAULT IS A COMMON FAULT WITH THIS TYPE OF TRANSMISSION THAT FORD STARTED USING IN 2001. I'M TRYING TO SEE IF THIS VEHICLE IS COVERED UNDER WARRANTY AND IF FORD HAS A RECALL ON THIS ISSUE. THE CAR HAS ABOUT 77K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100726June 9, 2018
STEERING
BACKING OUT OF THE DRIVEWAY, MY STEERING LOCKED AND "STEERING ASSIST FAILURE. SERVICE NEEDED" APPEARED THEN DISAPPEARED. I ALMOST HIT A TREE BEHIND ME. WHEN I GOT THE CAR TO THE SHOP I WAS TOLD THAT THE ENTIRE POWER STEERING COMPOUND GEAR ASSEMBLY UNIT HAD TO BE REPLACED AND IT WOULD COST ME $1700. NOT ONLY IS THIS ISSUE EXPENSIVE BUT EXTREMELY DANGEROUS. I WAS LUCKY IT HAPPENED IN THE DRIVEWAY AND NOT ACTUALLY ON MY WAY TO OR FROM WORK WITH RUSH HOUR TRAFFIC, CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099288June 2, 2018
ELECTRICAL SYSTEM
I HAVE A 2013 FORD FOCUS SE THE FUSE IS OK BUT THE HORN DOES NOT WORK. IS THIS A SAFETY ISSUE. IS THIS COVERED UNDER MY WARRENTY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099360June 2, 2018
POWER TRAIN
CAR IS BACK IN THE SHOP AGAIN FOR SHUDDER BAD AT TAKE OFF TURNING INTO TRAFFIC. FORD IS TELLING ME SHUDDER AND JERKING IS WITHIN NORMAL AND ACCEPTABLE RANGE. I DON'T KNOW HOW THIS SHUDDER IS ACCEPTABLE. I'VE HAD THE CLUTCHES REPLACED SEVERAL TIMES AND THE CAR IS SUPPOSE TO HAVE THE UPDATE CLUTCHES BUT HERE WE ARE AGAIN WITH ISSUES. THE CAR CLUNKED AND JERKED OUT OF GEAR GOING 65 DOWN THE INTERSTATE AT ONE POINT AND WOULDN'T DO ANYTHING LUCKILY NO ONE WAS BEHIND ME AND I WAS ABLE TO COME TO A STOP OFF THE ROAD AND GET A TOW. THIS CAR HAS HAD WAY TOO MANY TRANSMISSION ISSUES AND MAKES ME SCARED TO DRIVE YET I'M STILL MAKING PAYMENTS ON THIS CAR BECAUSE I CAN'T GET OUT OF LOAN DO TO THE RESALE VALUE DROPPING DUE TO THIS TRANSMISSION. THIS CAR DOES NOT FEEL SAFE AND UNDER NO CIRCUMSTANCES SHOULD THE SHUDDER, JERKING, AND DELAYED REACTIONS BE CONSIDERED NORMAL AND SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098280May 28, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AUTO STOP WORKING AND SUDENLY SHIFT OFF UN HIGHWAYS WITH UNKNOWN RASONS OR CAUSE. THIS IS EXPRIENCE AT LEASE 2 OR 3 TIMES DAILY. SEVERAL WARNING LIGHTS COMES ON. THEN YOU NEED TO STOP AND RESTART. THIS IS DANGEROUS WHEN IT HAPPENS IN HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098319May 28, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CAR IS STALLING AND HAS A ROUGH IDLE. WITHIN 2 WEEKS MY CAR STALLED AND THEN SHUT DOWN WHILE DRIVING 55 MPH ON THE HIGHWAY AND WOULD NOT RESTART OR STAY ON ONCE I GOT IT PULLED OVER TO SIDE OF THE ROAD. I WAS LUCKY THAT THERE WAS NO ONE DIRECTLY BEHIND ME ON THE ROAD OTHERWISE IT WOULD HAVE BEEN A REALLY BAD DISASTER. GAS MILEAGE SAID I HAD OVER 100 MILES TO EMPTY. PAID TO GET IT TOWED TWICE AND WHEN TAKEN TO THE MECHANIC HE TURNED IT ON (AFTER 2 HOURS) AND THE CAR SHOWED EMPTY 0 MILES/FUEL. HE PUT A FEW DOLLARS IN GAS AND IT RAN JUST FINE. SINCE THEN I CANNOT TRUST THE FUEL READING OF MILEAGE. FORD DEALER SAYS THERE IS NO RECALL ON FUEL SYSTEM BUT THEY ARE HAPPY TO DO A DIAGNOSIS FOR OVER $100 AND THEN THEY CAN TELL ME WHATS WRONG WITH IT. NOT AN AFFORDABLE SOLUTION AT THIS TIME OTHER THAN TO PUT GAS IN IT AFTER I DRIVE EVERY 50 MILES. SOUTH BOSTON, VA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097720May 24, 2018
UNKNOWN OR OTHER
I TRY TURNING ON MY CAR IT DOES NOT START. IT TURNS ON BUT DOESN'T FULLY POWER UP. I'VE HEARD MANY PEOPLE HAVE THIS PROBLEM WITH THIS CAR AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097811May 24, 2018
STEERING
ELECTRONIC STEERING ASSIST WENT OUT ON FORD FOCUS MAKING IT ALMOST IMPOSSIBLE TO DRIVE. MY FOCUS IS A 2013 WITH ONLY 15000 MILES AND ONLY USED FOR 20 MILES TRANSPORTATION A DAY 5 DAYS A WEEK. INITIALLY WAS MOVING AND WAS ABLE TO PULL INTO A PARKING SPACE. IT HASN'T WORKED SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097101May 21, 2018
ENGINE
I WAS DRIVING THE CAR STARTED ON FIRE 39MINS AFTER I STARTED THE VEHICLE . THE CAR WAS IN MOTION AND I HAD AN ENGINE FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11096814May 19, 2018
ELECTRICAL SYSTEM, ENGINE
I BOUGHT THIS CAR BRAND NEW IN 2013. ON 5/16/2018 I WAS DRIVING DOWN THE ROAD DURING RUSH HOUR IN THE LEFT LANE OF TRAFFIC WHEN ALL OF A SUDDEN THE I GET A NOTIFICATION THAT SAYS "ENGINE FAULT SERVICE NOW". THEN THE ENGINE CUTS OFF IN THE MIDDLE OF A BUSY ROAD. THE PERSON BEHIND ME ALMOST SMASHED INTO ME BUT SWERVED AT THE LAST SECOND AND CUT A CAR OFF IN THE LANE NEXT TO ME. I TRIED TO TURN THE CAR OFF AND THEN ON, BUT IT WOULDN'T START. IT WAS SOOO DANGEROUS TO BE STUCK ON THE ROAD NOT ABLE TO DO ANYTHING. I HAD TO CALL THE POLICE TO SET UP FLARES BEHIND ME. I HAVE BEEN READING BLOGS AND I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096438May 17, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE CAR IS STALLING WHEN ACCELERATING WHICH SEEMS TO BE A COMMON COMPLAINT FROM THIS YEAR FOCUS OWNERS. I TOOK THE VEHICLE TO A TRANSMISSION SHOP BUT THEY TOO WERE UNABLE TO DIAGNOSE. SOME OF THE READING IS SHOWING THERE IS AN ELECTRICAL CONNECTION ISSUE WHICH IS CAUSING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093882May 15, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR SMELL LIKE GAS AND AFTER IPUT GAS IN THE CAR IM UNABLE TO START IT. MY FRONT DOOR ITS CLOSING AS IF THE LATCH HAS BROKEN, BUT IT LOOKS OK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092431May 8, 2018
STEERING
DURING A RIGHT TURN, LOST POWER STEERING. DASH WARNING CITING ELECTRONIC POWER STEERING ASSIST FAILURE. ALMOST STRUCK CAR AT CROSS STREET WAITING AT LIGHT. THIS IS A KNOWN PROBLEM WITH RECALL ON PREVIOUS MODEL YEARS AND OTHER MODELS OF THE SAME YEAR. PER FORD DEALER, REQUIRES REPLACEMENT AT $1952 COST BECAUSE NOT COVERED UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091240May 1, 2018
STEERING:RACK AND PINION, STEERING:RACK AND PINION:RACK
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STATE COLLEGE FORD LINCOLN (3140 WEST COLLEGE AVE, STATE COLLEGE, PA 16801, (814) 238-5041) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090904April 29, 2018
ENGINE
WHILE DRIVING AT SPEED THE CAR WILL SHUT OFF WITHOUT WARNING. THERE IS A RECALL FOR THE WIRING HARNESSES FOR OTHER FORD FOCUSES WITH THE SAME ISSUE BUT MINE IS NOT COVERED UNDER THAT RECALL. THE ENGINE SHUTTING OFF WHILE DRIVING HAS CAUSED ME TO ALMOST BE HIT SEVERAL TIMES AND IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089831April 24, 2018
STEERING
STEERING POWER ASSIST FAULT MESSAGE WILL COME UP AND STEERING WILL BECOME VERY HARD. HAPPENED WHILE BACKING FROM MY DRIVEWAY AND TURNING STEERING WHEEL FULLY TO THE RIGHT OR TO THE LEFT. DIAGNOSIS IS CALLING FOR A REPLACEMENT OF THE STEERING RACK WITH ABOUT $2500 FEE. UPON REQUEST, FORD DECIDED TO NOT PROVIDE ANY FINANCIAL HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus