Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10118708April 29, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PE02-044 IS THE INVESTIGATION NUMBER... THIS IS INFORMATION WITH A LINK TO PICTURES TO SHOW HOW LUCKY I WAS NOT TO BE DRIVING. THIS CAN HAPPEN WITHOUT WARNING. FORD AGREED TO FIX IT. I HAVE MY TIRE REPLACED AS WELL, HOWEVER THIS SHOULD HAVE BEEN RECALLED FOR INSPECTION. THERE WAS A LETTER SENT, BUT I, AS A SECOND OWNER OF THE VEHICLE USED HAD NO WAY TO KNOW IT WAS A POSSIBILITY. HOW MANY MORE PEOPLE ARE DRIVING THESE CASE AS LEASE TURN INS AND HAVE NO IDEA OF THE POTENTIAL. PLEASE MAKE THIS A RECALL. I WAS LUCKY, IF I WAS DRIVING ON THE HIGHWAY, I COULD HAVE BEEN IN TROUBLE. COPY OF MY LETTER TO TRANSPORT CALIFORNIA. I HAVE RECENTLY HAD BOTH MY FRONT SPRINGS FAIL IN MY 2000 FOCUS ZX3. THE RIGHT ONE FAILED AND PUNCTURED THE TIRE. UPON INSPECTION, THE LEFT ONE WAS ALSO SHOWN CRACKED. THE SPRING PENETRATED MY RIGHT FRONT TIRE AND DESTROYED IT AS I REVERSED. WHAT IS CONCERNING ME, IS THERE WAS NEVER A RECALL ON THIS ISSUE. I AM TRYING TO OBTAIN INFORMATION FROM FORD REGARDING THIS. AFTER SOME RESEARCH, I HAVE FOUND A LETTER FROM FORD REGARDING AN EXTENSION OF WARRANTY FOR SPRINGS FOR 10 YEARS, 150000 MILES.*AK I WAS VERY LUCKY. IF THIS SPRING FAILURE OCCURRED WHILE DRIVING AT HIGHWAY SPEED, THE AFFECT ON STEERING AND CONTROL WOULD HAVE BEEN INCREDIBLE. NOT TO MENTION THE DAMAGE TO THE CAR AFTER WARDS. IF THIS IS A KNOW ISSUE, THERE SHOULD BE A RECALL TO HAVE THESE ITEMS FIXED, NOT JUST REPLACED AFTER FAILURE (I AM NOT SURE IF THEY WILL REPLACE MINE YET). LINKS TO DAMAGE IN PICTURES: HTTP://WWW.HPPHOTO.COM/SERVLET/COM.HP.HPGUESTLOGIN?USER NAME=DAWEZILLA&PASSWORD=26544160
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117009April 28, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE LEFT FRONT TIRE FELL OFF UNEXPECTEDLY WHILE THE VEHICLE WAS BEING PARKED. RESULTS SHOWED THAT THE FRONT COIL SPRING BROKE OFF THE VEHICLE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118457April 26, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONTINUOUS STALLING OF VEHICLE ESPECIALLY ENTERING A FREEWAY ONRAMP THAT HAS A CURVE. IT HAS ALSO STALLED JUST SITTING IN THE DRIVEWAY WITH AT LEAST A QUARTER TANK OF GAS. IT WILL START IF I ADD A COUPLE OF GALLONS OF GASOLINE TO THE TANK. I AM ALSO STARTING TO SMELL FUEL AS I DRIVE ON OCCASION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118523April 26, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
HAD IGNITION LOCK UP. VEHICLE HAD TO BE TOWED. FOUND OUT ON INTERNET A LOT OF PEOPLE HAVING THE SAME TROUBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119112April 25, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING AND UPON MAKING A LEFT OR RIGHT TURN VEHICLE STALLED WHICH ALMOST CAUSED AN ACCIDENT. CONSUMER CONTACTED THE DEALER. HOWEVER, THE DEALER WILL DO NOTHING TO ASSIST THE CONSUMED. RECALL 03V482000 CONCERNING STALLING WAS ISSUED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119071April 22, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON TWO SEPARATE OCCASIONS THE IGNITION SWITCH WOULD NOT TURN, TO ALLOW THE CONSUMER TO START THE VEHICLE. JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118977April 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCED A CATASTROPHIC BRAKE FAILURE. WHILE DRIVING AT APPROXIMATELY 45 MPH DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR AND VEHICLE CONTINUED TO MOVE FORWARD. DRIVER TRIED TO PUMP THE BRAKES BUT IT DID NOT HELP. OWNER CONTACTED THE MANUFACTURER, WHO TOLD THE OWNER THAT THERE WAS NO KNOWN RECALL FOR THIS DEFECT, AND THERE WAS NOTHING ELSE THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118182April 20, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DEFECTIVE IGNITION SWITCH CYLINDER, FAILED CYLINDERS RESULTED FROM A SUB STANDARD MANUFACTURED CYLINDER WHICH RAPIDLY DETERIORATES WITH USE AND EVENTUALLY FRACTURES AND JAMS. FORD IS WELL AWARE THAT THESE FRAGILE CYLINDERS ARE MADE OF SUB STANDARD MATERIALS AND ARE BREAKING AND JAMMING AT AN ALARMING RATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118122April 19, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
HAVE A 2000 FORD, FOCUS SE. OCCASIONALLY THE CARS IGNITION WILL LOCK UP. SOMETIMES THE IGNITION WILL TURN AND GAUGES, RADIO WILL WORK, BUT CAR WILL NOT START. IT WILL NOT MAKE ANY SOUNDS, JUST DOES NOT START. HAVING DIFFICULTY EVEN TURNING IGNITION SWITCH. BEEN IN SHOP SEVERAL TIMES, BUT DEALER COULD NOT FIND ANY PROBLEMS UNTIL 04-19-05 WHEN THE IGNITION TUMBLER NEEDED TO BE REPLACED. NEVER HAVE SEEN THIS BEFORE ON A 4-5 YEAR OLD CAR. NOT COVERED UNDER ANY WARRANTY. THIS FAILURE VERY OFTEN HAS LEFT ME AND MY 3 YEAR OLD SITTING IN THE CAR IN EXTREME TEMPERATURES UNABLE TO START VEHICLE. CURRENTLY, I AM STUCK WITH A $250 BILL, THAT THE FORD MECHANIC STATED PROBABLY HAD NOTHING E TO DO WITH THE VEHICLE NOT STARTING!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118132April 19, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY WIFE WAS DRIVING THE CAR AND STOPPED TO GET A DRINK. WHEN SHE GOT BACK INTO THE CAR, THE KEY WOULD NOT GO INTO THE IGNITION. AFTER I LOOKED AT IT, THE KEY WENT IN A BIT FURTHER, BUT WAS NOT ENOUGH TO TURN THE IGNITION. THE KEY STILL WILL NOT GO IN ALL THE WAY OR TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119011April 18, 2005
UNKNOWN OR OTHER
CONSUMER LETTER COMPLAINT REGARDING 2000 FORD FOCUS AND THE 50,000 MILE WARRANTY COVERAGE.***NO ANSWER REQUIRED***. *MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118003April 17, 2005
ELECTRICAL SYSTEM:IGNITION
FROZEN IGNITION LOCK, TUMBLERS FALL INTO LOCK SPACE AND PREVENT KEY FROM ENTERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117939April 15, 2005
STRUCTURE:BODY:TRUNK LID, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I OWE A 2000 FORD FOCUS SE(WAGON ) AND HAVE INCURRED A PROBLEM WITH THE TRUNK LATCH AND DRIVERS SIDE DOOR LATCH. HAVE BEEN INSTRUCTED THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN EVEN THOUGH THE PROBLEM WAS THE SAME AS MENTIONED IN THE RECALL. ALSO, VEHICLE WAS NOT COVERED UNDER MY EXTENDED WARRANTY BECAUSE IT WAS NOT AN ELECTRICAL PROBLEM. I AM SUPPOSE TO BE RESPONSIBLE FOR THE $456.00 REPAIR FOR THE DRIVER'S DOOR LATCH, AND $148.00 FOR TRUNK LATCH REPAIRS. I HAVE OWNED THE CAR FOR 1 YEAR , THIS WAS THE 4TH FORD, AND THE LAST I WILL EVER PURCHASE. MY COMPLAINT STATED THAT IF THERE WAS A RECALL ON A PART IT SHOULD BE REPLACED AT DEALER'S EXPENSE . I SHOULD NOT BE REQUIRED TO PAY FOR A PROBLEM I DID NOT CAUSE. I TAKE VERY GOOD CARE OF MY VEHICLES AND SHOULD NOT HAVE TO SUFFER .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116851April 13, 2005
SUSPENSION:FRONT:WHEEL BEARING
FROM WHAT I CAN UNDERSTAND ABOUT RECALLS ON FORD FOCUS MODELS, THERE HAS BEEN A RECALL ON THE ISSUES OF WHEEL BEARINGS. THE LAST TIME I VISITED A FORD DEALERSHIP FOR SERVICE THIS RECALL WAS NOT MENTIONED AS NEEDING TO BE DONE OR AS TAKEN CARE OF ON THE SERVICE TICKET, SO I ASSUMED THAT THE PROBLEM WAS TAKEN CARE OF. HOWEVER, ON A VISIT TO MY LOCAL MECHANIC, HE TOLD ME THAT I WOULD NEED NEW WHEEL BEARINGS IN THE NEAR FUTURE. SO FROM THIS I CAN ONLY ASSUME THAT THE PROBLEM WAS TAKEN CARE OF ONCE AND NOW HAS TO BE TAKEN CARE OF AGAIN. AND THIS IS ON A VEHICLE WITH ONLY 73,000 MILES. THE VEHICLE IS 2000 FOCUS ZX3 5 SPEED. ALSO THE VEHICLE WAS BOUGHT USED IN DEC. 2003 WITH 49,000 MILES ON THE ODOM. THANK YOU FOR YOUR TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116672April 9, 2005
LATCHES/LOCKS/LINKAGES
MY 2000 FORD FOCUS'S IGNITION KEY CYLINDER BECAME FROZEN (STEERING WHEEL ALSO LOCKED) AND THE ENTIRE KIGNITION KEY CYLINDER HAD TO BE REPLACED AT 9,902 MILES (6/06/03). TODAY, THE SAME PROBLEM HAS OCCURRED (LESS THAN TWO YEARS AND 12,000 MILES LATER.) ON 6/13/05 I WILL TAKE THE CAR TO THE DEALER AND AGAIN HAVE TO REPLACE THE ENTIRE IGNITION KEY CYLINDER (BOTH TIMES I'VE HAD TO PAY FOR EVERYTHING). I GOT NEWS OF YOUR WEBSITE THROUGH A WEBSITE WHICH IS ENTIRELY FILLED WITH ENTRIES FROM OTHER FORD FOCUS OWNERS WITH THE SAME DEFECT. MANY HAVE HAD TO REPLACE THIS CYLINDER 3 AND 4 TIMES. IT SEEMS THE "REPLACEMENT PART" FORD USES IS EXACTLY THE SAME DEFECTIVE PART AS THE CARS ARE BUILT WITH. YOU MAY NOT THINK THIS ISSUE IS SO INSIGNIFICANT BUT REMEMBER, THERE IS A FUEL INJECTION RECALL ON THIS CAR THEY HAVE YET TO FIGURE OUT HOW TO CORRECT AND IF THIS CAR WERE TO STALL WHILE DRIVING, THE OWNER MIGHT NOT BE ABLE TO RESTART OR STEER THE CAR IF THE WHEEL LOCKS AND THE KEY IS FROZEN DUE TO THIS DEFECTIVE CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117652April 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 20 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117605April 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN STARTING THE VEHICLE STEERING WHEEL WOULD NOT UNLOCK WITH THE IGNITION KEY. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED. CONSUMER HAD THE STEERING WHEEL LOCK REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116475April 6, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY REAR DOOR LOCKS NO LONGER OPEN BY SIMPLY PRESSING THE UNLOCK BUTTON ON THE KEYPAD OR THE FRONT DOORS. THE REAR DOOR LOCKS CANNOT BE MANUALLY UNLOCKED EITHER. NOTHING WAS DONE TO BRING ON THIS PROBLEM, I JUST WENT TO UNLOCK THE DOORS AND THE BACK DOORS DID NOT UNLOCK. THE ONLY WAY TO OPEN THE REAR DOORS IS TO PRESS THE UNLOCK BUTTON ON THE KEYPAD OR FRONT DOORS AND PULL THE DOOR HANDLE AT THE SAME TIME. THIS IS A PROBLEM FOR BOTH REAR DOORS AND STARTED AT THE SAME TIME. TWO MECHANICS FROM THE LOCAL FORD DEALERSHIP STATED THAT THEY HAD NEVER HEARD OF THIS PROBLEM. I TRIED CONTACTING A FEW OTHER MECHANICS IN THE AREA WHO TOLD ME THAT FORD SHOULD KNOW WHAT TO DO. UNFORTUNATELY THEY DON'T SO I'M STUCK IN THIS SITUATION UNTIL I CAN FIND SOMEONE WHO KNOWS WHAT THE PROBLEM COULD BE. ALSO, I ASKED THE MECHANICS AT FORD IF THIS COULD BE RELATED TO THE DOOR LATCH RECALL AND THEY SAID NO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116488April 6, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER SIDE DOOR REFUSES TO LATCH. HAVE TO KEEP IT LOCKED AND ENTER CAR THROUGH PASSENGER SIDE! DEALER ESTIMATE TO FIX: $225. CAR IS 5 YRS OLD IN MAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116495April 6, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT SUSPENSION HAS BEEN MAKING POPPING AND GRONING SOUNDS LEADING UP TO THE PROBLEM. THEY WERE VERY LOUD WHEN GOING OVER BUMPY ROAD. THE FAILURE HAPPENED WHEN WE WENT TO PULL AWAY FROM A STOP SIGN. THE LEFT FRONT SPRING BROKE WITH A LOUD BANGING SOUND. THE CAR PULLED SLIGHTLY TO THE RIGHT BUT WAS STILL CONTROLABLE. TO FIX THE PROBLEM WE HAD TO REPLACE THE FRONT SPRINGS AND STRUTS. I REPLACED BOTH SIDES OF THE CAR FOR FEAR THAT THE OTHER SIDE WOULD BREAK WHILE I WAS ON THE HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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