Ford Focus Complaints (2009)

229 consumer complaints on file.

#10703019April 1, 2015
EQUIPMENT:MECHANICAL, AIR BAGS
MY VEHICLE A FORD FOCUS 2009 BECAUSE OF POOR VISIBILITY WENT OFF THE ROAD TRAVELING NORTH ON HWY 76 (SAN DIEGO COUNTY, PALOMAR MT. AREA). THE CAR WENT OFF THE ROAD AT THE END OF HWY 76 AT HWY 79 IN THE MT. PALOMAR AREA NEAR LAKE HENSHAW. THE AIR BAGS FAILED TO DEPLOY DESPITE THE FRONT END OF THE CAR BEING SEVERELY DAMAGED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10693279March 10, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TURN SIGNAL WAS ACTIVATED AND FAILED TO RESPOND. IN ADDITION, THE BRAKE LIGHT BECAME INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,101.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678503January 23, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672717January 15, 2015
POWER TRAIN, ENGINE
I PURCHASED MY VEHICLE IN 2010, AT THE TIME THE VEHICLE HAD 37,000 MILES. A LESS THAN A MONTH LATER THE TRANSMISSION FAILED. IT WOULD NOT MOVE IN ANY GEAR, WHEN I PLACED MY FOOT ON THE GAS IT WOULD NOT MOVE BUT THEN IT JOLTED WITH GREAT FORCE. IT ALSO GRINDS REALLY HARD WHEN YOU'RE SHIFTING GEARS. I CALLED THE DEALER AND THEY AGREED TO FIX THE VEHICLE. I WAS TOLD THAT A NEW TRANSMISSION WAS PUT IN THE CAR. ABOUT A YEAR LATER THE SAME PROBLEM WITH THE TRANSMISSION HAPPENED. THE CAR WAS STOPPED AND WOULD NOT MOVE IN ANY GEAR. I TOOK IT TO FORD AGAIN AND THEY SAID A BOLT WAS LOOSE AND THEY FIXED IT. A FEW DAYS LATER THE SAME PROBLEM I TOOK IT BACK TO FORD AND THEY FOUND THAT THERE WERE METAL SHAVINGS IN THE TRANSMISSION. YESTERDAY MY WRENCH LIGHT CAME ON AND MY TRANSMISSION IS DOING THE SAME THING IT DID THE FIRST TWO TIMES. SINCE PURCHASING THE VEHICLE A LITTLE OVER 5 YEARS AGO I HAVE PUT LESS 35,000 MILES ON THIS CAR. IT SHOULD NOT BE HAVING TRANSMISSION ISSUES. THE TRANSMISSION IS THE ONLY PROBLEM I'VE HAD AND CONTINUE TO HAVE WITH THIS VEHICLE.I I AM VERY CONCERNED ABOUT THIS ISSUE AND DO NOT FEEL SAFE DRIVING MY VEHICLE. I DO NOT UNDERSTAND WHY THIS ISSUE KEEPS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670186January 5, 2015
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
EVER SINCE WE TURNED OVER SIXTY THOUSAND MILES ON OUR FORD FOCUS SE 2009 WE HAVE STARTED TO EXPERIENCE A PROBLEM WHERE OUR CAR'S CHECK ENGINE LIGHT WILL GO ON AND THE GAS PEDAL WILL STOP WORKING. WHEN THIS HAPPENS, THE ONLY THING YOU CAN DO IS: PULL OVER, SHIFT INTO PARK, TURN THE CAR OFF AND START THE CAR AGAIN. AT THIS POINT THE CEL WILL GO OFF AND IT WILL BE LIKE NOTHING HAPPENED. THIS IS TERRIFYING AND EXTREMELY DANGEROUS! THE FIRST TIME THAT THE CAR STALLED OR WENT INTO LIMP MODE WAS WHEN THE WEATHER WAS DAMP, SO WE THOUGHT IT WAS WEATHER RELATED. WE DECIDED TO HAVE THE DEALER LOOK AT THE CAR. WE BROUGHT THE CAR INTO THE DEALERSHIP. WE DROPPED THE CAR OFF SO THAT THE MECHANIC COULD DO A TEST DRIVE. AFTER AN ENTIRE DAY OF DRIVING, THEY COULD NOT REPRODUCE THE PROBLEM, OR PULL A DIAGNOSTIC CODE SO THEY GAVE OUR KEYS BACK AND SAID WE CANT DO ANYTHING TO HELP YOU. THEY THEN SUGGESTED THAT THE NEXT TIME OUR CAR STALLS, IDLE THE CAR TO THE DEALERSHIP, BUT DO NOT TURN IT OFF. REALLY!? THE NEXT TIME IT HAPPENED WE WERE TAKING A 500 MILE ROAD TRIP AND EXPERIENCED THE CAR SHUTTING DOWN AFTER ABOUT 250 MILES. THIS HAPPENED TWICE, ONCE IN TRAVELING TO OUR DESTINATION AND ONCE COMING HOME. THE CAR SHUT DOWN ONE TIME ON THE EXPRESSWAY GOING 70 MPH, HAVING TO MAKE A DOUBLE LANE CHANGE AND PULL OVER TO AVOID GETTING HIT. THE OTHER WHILE EXITING THE EXPRESSWAY SLOWING DOWN TO A STOP AND PULLING ONTO A CROSSING ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662476December 5, 2014
POWER TRAIN
AUTOMATIC TRANSMISSION WAS SLIPPING OUT OF GEAR. CAR WOULD BE RUNNING AT ABOUT 40 MPH AND THE RPM WOULD INCREASE AND WHIR. CAR WOULD LOSE SPEED AND SLOW DOWN THEN SPEED UP AGAIN. CAR WAS ONLY THREE YEARS OLD WITH 45+ MILES ON IT AND TRANSMISSION WAS REPLACED AT NO COST TO OWNER. (UNDER WARRANTY) NOW IN DECEMBER 2014, THE REPLACED TRANSMISSION WITH 35+ MILES AND TWO YEARS, FAILING AGAIN. GEARS SLIPPING AND CAR UNABLE TO DRIVE SAFELY. CAR PARKED IN OWNER'S DRIVEWAY. DEALER CONTACTED AND WILL NOT COVER REPLACEMENT OF NEW TRANSMISSION. WHY SHOULD A FIVE YEAR OLD CAR BE IN NEED OF IT'S THIRD TRANSMISSION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659596November 19, 2014
AIR BAGS
AIRBAG ON FRONT PASSENGER SIDE IS BULGING OUT OF THE SEAMS...ON TOP OF THE DASH...I BOUGHT THE CAR USED AND IT WAS FINE...THERE WERE NO ACCIDENTS TO CAUSE THIS, IT JUST STARTED BUSTING THROUGH THE LEATHER SEAMS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655019November 14, 2014
WHEELS
WE PURCHASED THE VEHICLE IN FALL 2012 AND NOTICED THE ORIGINAL TIRES HAD DELAMINATED AND WORN HORRIBLY IN THE FRONT . WE REPLACED ALL FOUR TIRES WITH ALIGNMENT WITH TOP OF THE LINE NOKIA WHICH SHOULD HAVE GIVEN US 70K WEAR. WE GOT READY FOR A CROSS COUNTRY TRIP FROM WASHINGTON TO FLORIDA. WE DISCOVERED THE TIRES NEEDED REPLACING BECAUSE OF REALLY UNEVEN WEAR ON THE INSIDE. WE DECIDED TO REPLACE THEM WHEN WE ARRIVED IN FLORIDA. WE GOT THEM INSTALLED AND HAD ANOTHER FOUR WHEEL ALIGNMENT DONE. WE ARE HOPING THEY WON'T NEED ANOTHER SET FOR AT LEAST 60K MILES. READING THESE COMPLAINTS I'M NOT SO SURE NOW. WE SPENT $900 ON THE SET OF NOKIA HOPING THEY WOULD LAST. I'LL BE REALLY UPSET IF WE ONLY GET 20000 MILES OUT OF THIS NEW SE . IS THIS A VEHICLE PROBLEM?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649712October 24, 2014
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I PURCHASED THIS PREVIOUSLY OWNED VEHICLE IN LATE SUMMER 2011. THE MILEAGE ON THE VEHICLE AT THE TIME WAS APPROXIMATELY 12,000. WITHIN A COUPLE DAYS OF MY 2011 PURCHASE THE TIRE PRESSURE SENSOR MONITOR FAILED AND HAD TO BE REPLACED. ON FRIDAY OCTOBER 17, 2014 THE TPSM HAD FAILED AGAIN AND WAS REPLACED. THE PROBLEM IS THIS - IT WAS THE.....5TH TIME... I'VE HAD A TPSM FAIL AND REPLACED. MY FOCUS HAS ONLY 32,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648847October 20, 2014
WHEELS, SUSPENSION, UNKNOWN OR OTHER
THIS IS GETTING ABSOLUTELY RIDICULOUS! I AM ON MY SIXTH SET OF TIRES!! THEY WEAR UNEVEN AFTER LESS THAN 20K MILES MAKING A MORE THAN ANNOYING WOBBLE. I HAVE GOTTEN NUMEROUS ALIGNMENTS AND NEW SWAY ARM LINKS. DEALERSHIP SAID I NEEDED NEW BEARINGS ANOTHER ALIGNMENT AND ANOTHER SET OF TIRES! AT THIS POINT I HAVE SPENT OVER $6000 ON REPAIRS TO THIS VEHICLE ALL RELATED TO THE SAME ISSUE!!! THERE'S OBVIOUSLY SOMETHING WRONG THAT FORD NEEDS TO FIX! I HAVE SEEN TONS OF COMPLAINTS ON HERE INVOLVING THE SAME ISSUE, SO THIS IS OBVIOUSLY NOT RELATED TO MY DRIVING. A RECALL NEEDS TO BE MADE AND THIS NEEDS TO BE ADDRESSED! I DID NOT BUY THIS CAR BRAND NEW OFF THE LOT FOR 26K TO HAVE TO KEEP DUMPING MONEY INTO IT! THE FACT THAT FORD WILL NOT OWN UP TO THIS BEING A HORRIBLE ASSEMBLY/PLANNING/PRODUCT IS APPALLING AND I WILL NEVER BUY A FORD PRODUCT AGAIN!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648538October 18, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
AT 75 MPH ON THE HIGHWAY THE VEHICLE ALL OF THE SUDDEN SPUTTERED AND LOST ACCELERATION. THE WRENCH LAMP ILLUMINATED AND THEN THE CHECK ENGINE LIGHT CAME ON. AFTER PULLING TO THE SIDE OF THE 4 LANE HIGHWAY AND NEARLY GETTING SIDESWIPED, SHUTTING DOWN THE VEHICLE AND RESTARTING RESET THE ACCELERATION. THIS HAPPENED TWO MORE TIMES IN A 20 MINUTE SPAN. THE CHECK ENGINE FAILURE CODE ACQUIRED FROM ADVANCE AUTO WAS P2112 THROTTLE BODY STUCK OPEN. FORD IS WELL AWARE OF THE P2112 AND P2111 FAILURE CODES AND THAT THEY ARE AN ELECTRONIC DEFECT WITH THE ELECTRONIC THROTTLE BODY. THIS PART HAS BEEN RECALLED ON 4 OTHER MODELS OF FMC VEHICLES. FORD HAS REFUSED TO REPLACE THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648331October 17, 2014
POWER TRAIN
WHILE STARTING TO DRIVE OUT OF THE DRIVEWAY AND DOWN THE NEIGHBORHOOD STREET, THE VEHICLE BEGAN TO STALL, THE "WRENCH" LIGHT CAME ON THE INSTRUMENT PANEL, AND THE VEHICLE HAD TO BE IMMEDIATELY RETURNED HOME. RESTARTING THE VEHICLE LATER IN THE DAY, THE ISSUE WAS GONE. THE ISSUE HAPPENED AGAIN IN THE DRIVEWAY AFTER STARTING THE VEHICLE. A CALL WAS MADE TO THE NEAREST DEALERSHIP TO SCHEDULE A REPAIR. THE ISSUE HAPPENED AGAIN, WHILE ATTEMPTING TO DRIVE THE VEHICLE TO THE DEALER FOR REPAIR. THREE SEPARATE TIMES THE VEHICLE HAD TO BE SHIFTED IN NEUTRAL TO RESTART THE CAR DURING A THREE MILE DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641287October 3, 2014
SUSPENSION
I PURCHASED THIS VEHICLE IN DECEMBER 2008. SINCE THEN THERE IS ONLY 28000 MILES ON IT. COUNTING THE ORIGINAL SET OF TIRES I AM ON MY FOURTH SET OF TIRES. THEY WEAR UNEVEN OR ENTIRELY TO QUICK. THE REAR TIRES SEEM TO WEAR MUCH MORE THAN THE FRONTS PROBABLY AT LEAST 7 ALIGNMENTS OVER THE LAST 3 TO 4 YEARS. THERE IS A PROBLEM HERE AND FORD NEEDS TO OWN UP TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641313October 3, 2014
WHEELS, SUSPENSION
WEAR AND TEAR ON WHEELS. PURCHASED THE CAR BRAND NEW, 2 YEARS AFTER BUYING THE CAR WITH ONLY 21000 MILES THE ORIGINAL TIRES NEED TO BE REPLACED. REPLACED TIRES AND DID A WHEEL ALIGNMENT. 3 YEARS LATER AND ONLY 23000 MORE MILES AND NEW TIRES AGAIN. LUG NUTS WERE STRIPPED AND THE TIRES WERE WORN. THE ORIGINAL TIRES WERE SUPPOSE TO LAST 45,000 MILES. THE SECOND SET THE SAME. NOW THE SET I JUST PURCHASED ARE GOODYEAR WITH A 60000 MILE TREAD. I ALSO PURCHASED A WARRANTY. MY CAR ONLY HAS ABOUT 45000 MILES ON IT AND MY ORIGINAL TIRES SHOULD HAVE JUST RECENTLY BEEN REPLACED NOT ON MY 3RD SET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640424October 1, 2014
ELECTRICAL SYSTEM
ON HOT DAYS, THE FORD FOCUS INTERMITTENTLY WILL NOT START AFTER SHUTTING OFF THE ENGINE. IT TAKES 30-45 MINUTES BEFORE THE CAR STOPS AGAIN. THE ENGINE DOES NOT TURN OVER, IT ACTS AS THOUGH THE STARTER MOTOR IS GOING OUT. FORD IS UNABLE TO REPRODUCE THIS WHILE IN THE SHOP, SO THEY ARE UNABLE TO FIX IT. INVESTIGATING, I SEE THAT THERE ARE A LOT OF PEOPLE EXPERIENCING THE SAME ISSUE ON THE INTERNET FOR 2000-2012 FOCUSES. THIS PROBLEM DID NOT START UNTIL THE CAR WAS 4-5 YEARS OLD. THERE ARE MANY VIDEOS ON YOUTUBE SHOWING THIS SYMPTOM, I HAVE POSTED SEVERAL. I FEAR THAT IF I AM AT AN INTERSECTION AND THE ENGINE STOPS THAT I WILL BE UNABLE TO RESTART THE CAR. OR, IN THE CASE OF AN EMERGENCY, THE CAR WILL NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640141September 30, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A CERTIFIED MECHANIC REPLACED THE IGNITION CYLINDER. THE FAILURE RECURRED FOUR WEEKS AFTER THE REPAIR WAS PERFORMED. THE DEALER THEN REPLACED THE IGNITION FOR THE SECOND TIME. MOST RECENTLY, THE ENGINE FAILED TO START DUE TO THE FAULTY IGNITION LOCK MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,421.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637459September 19, 2014
VEHICLE SPEED CONTROL
I WAS DRIVING MY 2009 FORD FOCUS COUPE APPROX 70MPH ON INTERSTATE 10 IN THE CALIFORNIA DESERT AT 3PM WHEN THE CAR SUDDENLY AND RAPIDLY DECELERATED. I WAS IN THE 2ND TO THE LEFT-HAND LANE AND THE RAPID DECELERATION VERY NEARLY CAUSED A MULTI-CAR COLLISION WITH THE CARS BEHIND TO MY RIGHT AND LEFT AS THE CAR DIRECTLY BEHIND ME SWERVED TO AVOID REAR-ENDING ME. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHICH WAS UNABLE TO FIND ANY CODES OR DUPLICATE THE PROBLEM AND RETURNED THE CAR TO ME AS IS. THIS CAR IS HIGHLY UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630917September 5, 2014
ENGINE, POWER TRAIN
THE CAR WAS ON THE INTERSTATE TRAVELING AT 55 MPH ; THE ENGINE STALLED AND RESTARTED, WHEN EXISTING TO SEE WHETHER IT WOULD GAIN SPEED, THE CAR SLIPPED OUT OF GEAR . IT WENT INTO REVERSE, BACKING UP. AFTER TRYING TO CORRECT IT . THE CAR SPED UP ALMOST CAUSING A MAJOR ACCIDENT, THE CAR RESTARTED WITH THE SHIFT OUT OF DRIVE, I DROVE THE CAR THREE BLOCKS TO MY HOME. I LEFT THE CAR WHEREVER IT STOPPED, THE NEXT DAY, I TRIED TO DRIVE IT; THE CAR PLACED IN DRIVE WENT IN REVERSE BACKING UP. I LEFT IT THERE AND HAD WRECKER COMPANY TO TAKE IT TO A TRANSMISSION SHOP ON UNION AVENUE. THEY INSPECTED THE CAR AND SAID IT WOULD TAKE $2,0000 TO GET THE TRANSMISSION REPAIRED. SINCE, THE CAR WAS UNDER ENGINE WARRANTY FROM ACURA DEALERS OF MEMPHIS, I HAD THE WRECKING COMPANY TO TAKE THE CAR BACK TO THE DEALERSHIP. THEY SOLD ME A 2013 TOYOTA COROLLA WHICH IS EXPERIENCING THE SAME PROBLEM. NOW, I HAVE ANOTHER CAR FROM THE SANE DEALERSHIP WHICH APPARENTLY SELLS USED CARS WITH TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629154August 28, 2014
WHEELS, STRUCTURE:BODY
THIS CAR WAS PURCHASED IN 2010 FOR OUR DAUGHTER FOR COLLEGE. AFTER 6 MONTHS HAD TO REPLACE THE TIRES. THE MECHANIC REPLACING THEM WARNED US THAT ON THIS CAR WE WOULD NEED TO ROTATE THEM EVERY SO MANY MILES BECAUSE OF THE WAY THEY WARE OUT. THEN AT ABOUT A YEAR STARTED HAVING TROUBLE WITH THE DOORS NOT WANTING TO OPEN GOT TO BE THE DRIVERS DOOR NOT OPENING AT ALL. SO HAD THE FORD DEALERSHIP FIX IT WAS ALMOST $600. LONG STORY SHORT WE HAVE HAD TO REPLACE TIRES 3 TIMES NOW , AND WE HAVE THEM ROTATED EVERY 3000 MILES. AS FOR THE DOORS THE BACK DOORS WILL NOT OPEN AT ALL, HAVE NOT FIXED THEM . WE HAVE FIXED THE DRIVERS DOOR AGAIN AND ALSO THE PASSENGER DOOR TWICE ALSO. WE PURCHASED THE CAR FOR THE GAS MILEAGE. AND YES ALL CARS HAVE THEIR PROBLEMS BUT NOT LIKE THIS . SHE NOW HAS TROUBLE THE SUSPENSION, THE IGNITION SWITCH IS GOING OUT AND WHEN THE CAR WAS PAINTED , THE TRUNK WAS NOT PRIMED SO THE PAINT IS ALL PEELING OFF. THIS IS THE MOST COSTLY CAR WE HAVE EVER BOUGHT. WE WILL NEVER BY ANOTHER FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627476August 22, 2014
WHEELS, TIRES
TWO TIRES, WITH ONLY 20,000 MILES ON THEM, HAVE BOTH WORN DOWN ON THE OUTSIDE OF THE TIRE. THE TIRES THAT WE TOOK OFF PREVIOUS TO THESE DID THE SAME THING. CAR HAS BEEN ALIGNED AND TIRES ARE ROTATED ON A REGULAR BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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