Ford Focus Complaints (2004)

387 consumer complaints on file.

#10383887February 21, 2011
ELECTRICAL SYSTEM
2004 FORD FOCUS, KEY WILL NOT TURN IN THE IGNITION. THIS HAS BEEN AN ON GOING PROBLEM. SOMETIMES IT TAKES 20 MINUTES, OTHER TIMES IT HAS TAKEN HOURS TO GET THE KEY TO TURN. WITH LESS THAN 70K MILES, THIS IS A SAFETY HAZARD WHEN I HAVE CHILDREN IN THE CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379457January 28, 2011
ELECTRICAL SYSTEM
BATTERY FAILURE DUE TO A SHORT IN THE IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378358January 23, 2011
EXTERIOR LIGHTING
DRIVING MY 2004 FORD FOCUS, WHEN I TURN ON THE LEFT BLINKER AND IT STARTS BLINKING VERY FAST SO I ASSUME IT NEEDS A NEW BULB OR FUSE. I GO TO REPLACE THE BULB ONLY TO FIND THAT THE HOUSING UNIT HOLDING THE BULB FOR THE BLINKER IS MELTED. NOW I HAVE TO REPLACE THE ENTIRE THING AND THIS COST ME $120.00 DOLLARS. FAST FORWARD SIX MONTHS, NOT ONLY IS THE LEFT BLINKER OUT BUT NOW THE RIGHT BLINKER AS WELL, AND GUESS WHAT SAME PROBLEM NOT JUST A BULB BUT BOTH HOUSING UNITS HAVE MELTED AND NEED TO BE REPLACED. LOOKED TO SEE IF THERE IS A RECALL ON THIS ISSUE, SINCE ONE, IT IS THE MATERIAL OF THE CAR THE HEAT GENERATED BY THE MANUFACTURES BULB AND IT CONTINUES TO HAPPEN EVEN WHEN REPLACED WITH NORMAL DRIVING. PLUS NO BLINKERS IS A HUGE SAFETY ISSUE. NO RECALL! LOOKS LIKE FORD THINKS MELTING CAR PARTS ON THEIR VEHICLES IS NORMAL. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377923January 19, 2011
STEERING
2004 FORD FOCUS WAGON GOT INTO CAR TO DRIVE SOMEWHERE. THE STEERING WHEEL WAS LOCKED UP, PERFECTLY ALIGNED, NOT ASKEW. THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REMOTE STARTING AND CHECKING THE FUSES, THE CAR DID TURN ON. THIS SEEMS TO BE A COMMON PROBLEM BASED ON RESEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376947January 17, 2011
ELECTRICAL SYSTEM
WE HAVE A 2004 FORD FOCUS 2.3L. KEY WONT TURN IN THE IGNITION. THE STEERING WHEEL IS LOCKED. WE HAD TO CALL A LOCK SMITH OUT TO REPLACE THE IGNITION CYLINDER ASSEMBLY. THE LOCK SMITH SAID THAT HE REPLACES TWO TO THREE EVERY WEEK ON THE FORD FOCUS MODEL. LUCKY FOR US WE WERE AT HOME WHEN THE IGNITION FAILED. I READ OTHER STORIES WHERE OTHERS WERE NOT SO FORTUNATE. IT IS UNFORTUNATE THAT FORD STILL TO THIS DAY DOSE NOT HAVE A RECALL ON THIS ISSUE. EVEN A COURTESY ALERT WOULD BE BETTER THEN SITTING IN THE DARK AND HAVING TO DO YOUR OWN RESEARCH TO DISCOVER WHAT THE FIX IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371262December 20, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30-40 MPH THE VEHICLE LOST ALL ELECTRICAL POWER AND STALLED. THE STEERING WHEEL LOCKED WHILE THE VEHICLE WAS IN DRIVE AND MOVING FORWARD. HE ENGAGED THE BRAKES AND THE VEHICLE STOPPED IN THE MEDIAN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH INDICATED AN IMPROPER KEY ISSUE. THE LOCAL MECHANIC COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THEY ARE AFRAID TO DRIVE THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THERE WAS NO RECALL FOR THE FAILURE OR ANY OTHER COURSE OF ACTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365300November 10, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION BUT THE AIR BAGS DID NOT DEPLOY. FOUR PEOPLE SUSTAINED MINOR INJURIES (BURN RASHES, ETC). THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 79,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10362986October 30, 2010
POWER TRAIN:MANUAL TRANSMISSION, SERVICE BRAKES, HYDRAULIC
NOTICED HYDRAULIC BRAKE FLUID LEAKING FROM CLUTCH MASTER CYLINDER WHICH IS MOUNTED BEHIND THE CLUTCH PEDAL UNDER DASH. CLUTCH SYSTEM SHARES BRAKE FLUID WITH BRAKE SYSTEM. FLUID DRIPS ON CLUTCH PEDAL AND FLOOR CREATING A VERY SLICK SURFACE AND DROP IN FLUID LEVEL IN BRAKE RESERVOIR. THIS CREATES A SEVERE SAFETY ISSUE IN MY OPINION. THIS APPEARS TO BE A COMMON PROBLEM WITH FORD FOCUS MANUAL TRANSMISSION CARS. THE ONLY REMEDY WAS TO REPLACE THE CLUTCH MASTER CYLINDER. ALSO NEEDED TO REPLACE THE CLUTCH PEDAL RUBBER FOOT PAD WHICH HAD DISINTEGRATED FROM EXPOSURE TO THE BRAKE FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355650September 14, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
PARKED CAR AS ALWAYS. CAME OUT TO START CAR TO LEAVE AND KEY WILL NOT TURN IN IGNITION. HAD TO HAVE IT TOWED. THE TOW TRUCK DRIVER SAID THEY TOW FORD FOCUS MODELS WITH BAD IGNITIONS QUITE OFTEN. A WOMAN IN A FOCUS WAGON PULLED UP IN THE LOT WHERE I WAS STRANDED BEFORE THE TOW TRUCK ARRIVED. I ASKED HER TO NOT PARK THERE SINCE A TOW TRUCK WAS COMING; I ALSO TOLD HER WHY. SHE SAID SHE HAD SEVERAL TIMES WHERE HER KEY WOULD GET STUCK IN HER FOCUS. MINE HAD DONE THAT A FEW TIMES OVER THE PAST 3 MONTHS, IT APPEARS BASED ON THE INTERNET SEARCHES, AND JUST MY CONVERSATIONS IN ONE DAY THAT THIS IS A MAJOR ISSUE. MINE IS A 2004 MODEL FOCUS. SO IT GOES BEYOND THE THINKING THAT IT IS ONLY 2000 TO 2003 MODELS. THIS PAST WEEKEND I COULD HAVE BEEN STRANDED IN THE HENRY M. JACKSON WILDERNESS AREA IN WA. STATE, POSSIBLY WITH NO CELL PHONE SERVICE AVAILABLE EITHER. LUCKILY THIS PROBLEM HAPPENED WHEN I WAS IN CIVILIZATION. I WAS IN THE MIDDLE OF NOWHERE THIS PAST WEEKEND, IN BLACK BEAR & GRIZZLY BEAR COUNTRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354819September 10, 2010
ELECTRICAL SYSTEM:IGNITION, STEERING
MY KEY IGNITION HAS LOCKED UP ON MY 2004 FORD FOCUS LEAVING ME STRANDED AND COSTING ME TIME FROM WORK NOT TO MENTION THE COST ITS GOING TO BE TO FIX IT. I HAVE READ MANY MANY COMPLAINTS ON THIS PROBLEM AND AS OF YET THERE IS NO RECALL. BUT I STRONGLY SUGGEST FORD CONSIDERING A RECALL BECAUSE IT IS A SAFETY ISSUE.... WHO FEELS SAFE STRANDED ON INTERSTATE, BAD AREA OF TOWN, AT NIGHT OR WHATEVER THE CASE MAY BE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354547September 8, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE DOOR WAS LOCKED SECURELY; AND OPENED ABRUPTLY WITH SLIGHT PRESSURE APPLIED AGAINST THE DOOR. IN ADDITION, THE REAR DRIVER DOOR EXHIBITED THE IDENTICAL FAILURE. THE FAILURE OCCURRED FIVE DIFFERENT TIMES. THE DEALER WAS NOTIFIED AND THEY INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353241September 1, 2010
ELECTRICAL SYSTEM
2004 FOR FOCUS. IGNITION OCCASIONALLY WON'T START WITH THE KEY. GOT STRANDED A FEW TIMES. IT SEEMS SOMETHING IS WRONG EITHER WITH THE KEYS OR THE IGNITION AREA WHERE YOU PLACE THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349521August 16, 2010
LATCHES/LOCKS/LINKAGES
THE IGNITION LOCK FROZE UP WITHOUT WARNING LEAVING US STRANDED ACROSS TOWN. THANKFULLY WE WERE IN A SAFE PART OF TOWN WITH ACCESS TO TOOLS SO WE GOT THE PROBLEM RESOLVED TEMPORARILY. THE IGNITION CAN BE UN FROZEN BY TAKING APART THE STEERING COLUMN AND REMOVING ALL ELECTRICAL COMPONENTS FROM THE LOCK. THEN PUT A DRIP PAN UNDER THE LOCK AND BLOW ALL THE METAL SHAVINGS OUT OF THE LOCK WITH A LIQUID LUBRICANT. DO NOT USE WD40. WE USED A FIREARM LUBRICANT WHICH WILL NOT CLUMP THE NEW SHAVINGS AND IT HAS WORKED RATHER WELL SO FAR (BREAKFREE). AS A PRECAUTION WE LEAVE THE KEY IN THE LOCK WHICH IS RISKY TO DO IN BAD PARTS OF TOWN. TO CIRCUMVENT THIS WE REMOVE THE KEY RFID SENSOR FROM THE CAR WHICH PREVENTS THE ENGINE FROM STARTING AT ALL NO MATTER WHAT THE LOCK IS DOING. THIS HAS STARTED TO CREATE PROBLEMS WITH THE IMMOBLIZER IN THE CAR AND NOW WE ARE LOOKING AT NEEDING THAT TO BE RESET EVERY SO OFTEN. THE BEST PLACE TO GET THIS FIXED IS NOT AT THE DEALERSHIP AS THEY WILL USE THE SAME CRAPPY PARTS THAT GOT YOU INTO THIS MESS TO START. GO TO A LOCK SMITH AND HAVE THEM USE NON FORD PARTS. WE ARE WAITING ON A AFTERMARKET LOCK TO ARRIVE FROM HTTP://WWW.SANDIEGOLOCKANDSAFE.COM WHICH HAS CONSIDERABLE EXPERIENCE ON THIS ISSUE (ALONG WITH MOST LOCK SMITHS WORTH THEIR SALT). IF THIS HAPPENS TO YOU AND YOU LIVE IN CALIFORNIA GO HERE: HTTP://WWW.FAZMICLAW.COM/ , SEND THEM A MESSAGE AND ATTACH YOURSELF TO THE NOW PENDING LAWSUIT (08-15-2010). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348040August 8, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH FAILED TO TURN IN MY 2004 FORD FOCUS LEAVING ME STRANDED. THIS WAS THE FIRST TIME THIS HAD HAPPENED AND TO TEMPORARILY REMEDY THE SITUATION I HAD TO TAKE A HAMMER AND TAP THE KEY INTO THE IGNITION AND TURN AT THE SAME TIME TO START THE CAR. THE KEY MUST REMAIN IN THE IGNITION AT ALL TIMES NOW TO PREVENT A RECURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340620June 29, 2010
SEAT BELTS:REAR/OTHER
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE REAR SEAT CENTER SEAT-BELT FAILED WHEN SHE ATTEMPTED TO RELEASE HER FIVE YEAR OLD GRANDCHILD.INSTEAD OF THE SEAT BELT LOOSING, IT TIGHTENED AROUND HER STOMACH. THE SEAT-BELT HAD TO BE CUT IN ORDER TO RELEASE HER. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE DIAGNOSED. THE FAILURE AND CURRENT MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339747June 23, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
YESTERDAY EVENING, 6/22/10, AFTER PLAYING TENNIS AT A LOCAL PARK, I GOT INTO MY '04 FORD FOCUS WAGON, PUT THE KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED, AND NO MATTER HOW I TRIED, THE KEY WOULD NOT WORK. I CALLED MY WIFE TO COME AFTER ME WITH HER KEY. WITH SOME DIFFICULTY SHE WAS ABLE TO UNLOCK THE STEERING WHEEL AND START THE CAR WITH HER KEY. I DROVE THE CAR HOME AND LEFT THE KEY IN THE IGNITION. TODAY, I DROVE THE CAR TO A LOCAL FORD DEALER. I WAS TOLD THAT THE FOCUS IGNITION LOCK WAS A KNOWN PROBLEM. THE IGNITION LOCK WOULD HAVE TO BE REPLACED AT A COST OF OVER $410.00. I GOOGLED 'FORD FOCUS IGNITION LOCK PROBLEM' AND CAME BACK WITH NUMEROUS HITS OF PEOPLE DESCRIBING SIMILAR INCIDENTS. I BELIEVE THIS IS A SAFETY ISSUE, AND THERE SHOULD BE A RECALL TO FIX IT. FORTUNATELY, I WAS NOT LEFT STRANDED BY THIS PROBLEM, BUT IT HAS HAPPENED SO MANY TIMES TO SO MANY PEOPLE, IT SHOULD BE RECOGNIZED AS A DEFECT AND A RECALL ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334431June 3, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED WHILE TRYING TO START THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REPEATED ATTEMPTS, THE CONTACT BANGED ON THE KEY AND THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 77,139 AND THE CURRENT MILEAGE WAS 77,673. UPDATED 11/9/10 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329569May 6, 2010
ELECTRICAL SYSTEM:IGNITION
2004 FORD FOCUS. CONSUMER STATES PROBLEMS WITH TURNING THE KEY IN THE IGNITION SWITCH *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328478May 3, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET AT 80 MPH. WHEN SHE ATTEMPTED TO TURN ON THE HEADLIGHTS, THE VEHICLE BEGAN ABNORMALLY JERKING AS IF SHE WAS REPEATEDLY TAPPING ON THE BRAKES. THE TRANS AXLE COOLING SYSTEM WARNING LIGHT ILLUMINATED WHEN SHE TURNED THE LIGHTS OFF AND ON. THE CRUISE CONTROL THEN BECAME INOPERABLE. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 92,590.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327772April 27, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DECK LID WIRING HARNESS BREAKS DUE TO FATIGUE FROM OPENING AND CLOSING THE HATCH. IN MY CASE, 6 WIRES IN THE HARNESS HAD BEEN COMPLETELY SEVERED. BECAUSE OF THIS, MY TAIL LIGHT WAS OUT, THE DOOR AJAR LIGHT WAS ON AND THE BRAKE LIGHTS WERE ALWAYS ON WHEN THE CAR WAS IN DRIVE. BESIDES THE DANGER OF BEING REAR ENDED BECAUSE THE BRAKE LIGHTS ARE ALWAYS ON, DEPENDING ON WHICH WIRES BREAK OR HAVE THEIR INSULATION CRACK OPEN, THERE ARE A NUMBER OF BAD SITUATIONS: * ALL REAR LIGHTS COULD TURN OFF. * THE TRUNK COULD OPEN WHEN YOU APPLY THE BRAKES. * THE TRUNK COULD OPEN WHEN YOU USE A TURNING INDICATOR. THIS IS A KNOWN ISSUE WITH THE 2000 FOCUS HATCHBACK, BUT THERE WAS NO RECALL FOR THE DECK LID WIRING HARNESS AFTER THAT YEAR. I JUST WANTED TO LET YOU KNOW THAT IT HAPPENED ON OUR 2004 FOCUS HATCHBACK, AND IT CAN LEAVE OWNERS AND OTHER DRIVERS ON THE ROAD IN A POTENTIALLY DANGEROUS SITUATION. TO CORRECT THE ISSUE, I SPLICED THE BROKEN WIRES BACK TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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