Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11267730October 10, 2019
POWER TRAIN
HELLO I HAVE A 2014 FORD FOCUS AUTOMATIC GEAR WITH ONLY 80K MILES ON IT, I START FEELING A PROBLEM WHEN THE CAR IS SHIFTING FROM FIRST TO 2ND GEAR ONE MONTH AGO AND NOW I JUST HAD A A ALERT SAYING. " TRANSMISSION FAULT SERVICE NOW " I REALLY CAN'T BELIEVE IT TO MUCH PROBLEMS WITH THIS CAR I HOPE THERE CAN BE A RECALL TO FIX IT BECAUSE THIS IS JUST A SCAM FROM FORD THERE TAKING OUR MONEY AND GIVING US CARS THAT ARE NOT RELIABLE AT LEAST LOWER THE PRICE OF THE CARS IF YOUR SELLING THEM WITH PROBLEMS THIS IS UNACCEPTABLE TO MAKE CARS WITH ISSUE THAT WILL COST US MORE MONEY TO FIX IT THAN IT'S ORIGINAL PRICE WHAT TYPE OF SCAM IS THIS WHERE THE CUSTOMERS RIGHT REGARDING GETTING SCAMMED LIKE THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267242October 9, 2019
FUEL/PROPULSION SYSTEM
VEHICLE WAS RECALLED FOR NHTSA #18V735 CANISTER PURGE VALVE/FUEL TANK DEFORMATION. WHEN VEHICLE WAS TAKEN TO SHEEHY FORD OF GAITHERSBURG DEALERSHIP (MARYLAND) FOR CLUTCH REPLACEMENT IN JULY, 2019, DEALERSHIP ALSO CHECKED RECALLED CPV AND DEEMED IT WAS FINE AT THAT TIME. IN EARLY OCTOBER, 2019, APPROXIMATELY TWO MONTHS LATER, CPV STARTS FAILING, REMAINING "STUCK" OPEN, AND VEHICLE DOESN'T START AFTER FUELING. WHEN IT FINALLY STARTS, VEHICLE'S ENGINE NEEDS TO BE REVVED IN ORDER TO KEEP FROM STALLING. FORD AND DEALERSHIP SAY THEY WILL NO LONGER PAY FOR REPLACEMENT OF RECALLED CPV BECAUSE "IT WAS FINE WHEN THEY CHECKED IT" TWO MONTHS PRIOR. OWNERS WITH RECALLED VEHICLES HAVE UNTIL DECEMBER 31, 2019 FOR REIMBURSEMENT OF PRIOR CPV FIX OR COVERED REPLACEMENT OF FAILED, RECALLED PART, HOWEVER. WHILE THIS HAS NOT YET CAUSED AN ACCIDENT, IT IS A SAFETY HAZARD, IT IS A RECALLED PART ON OUR VEHICLE, AND FORD SHOULD STILL COVER REPLACEMENT OF RECALLED PARTS, ESPECIALLY AS WE ARE WITHIN THE GIVEN TIME FRAME OF COVERED REPLACEMENT. ALSO, IF WE HAD NOT HAD TO BRING VEHICLE IN FOR CLUTCH REPLACEMENT JUST TWO MONTHS EARLIER, THE RECALL WOULD STILL BE OPEN ON OUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266997October 8, 2019
POWER TRAIN
WHEN I PUT THE CAR INTO DRIVE AFTER REVERSING OUT OF MY DRIVEWAY, IT WOULD SHIFT INTO DRIVE BUT THE CAR WOULDN'T GO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266805October 7, 2019
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. HAROLD ZEIGLER FORD (11979 FULTON ST E, LOWELL, MI 49331, (800) 646-4660) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS OCTOBER 28, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266902October 7, 2019
POWER TRAIN
WHILE COASTING THE VEHICLE CAN'T DECIDE TO DOWNSHIFT OR GO INTO NEUTRAL. CAR HESITATES FROM A DEAD STOP WHEN THERE IS PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266142October 4, 2019
FUEL/PROPULSION SYSTEM
THE EXCESSIVE VACUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING, WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART. THE CANISTER PURGE VALVE FAILS AS IN RECALL 18V735000, BUT IT DOES COVER THIS VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265385October 1, 2019
UNKNOWN OR OTHER
WE WERE NOTIFIED THAT THE "CLUTCH" ON THE FORD FOCUS WAS UNDER WARRANTY FOR THE LIFE TIME OF OUR CAR DUE TO A SHUTTERING SENSATION WHEN PULLING OUT FROM A COMPLETE STOP. WE ARE NOW ON OUR 3RD REPLACEMENT SINCE 2015. THE LATEST REPAIR WAS ON 9-27-19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265397October 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TRANSMISSION FAILURE EVER SINCE PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT WARNING. THE CONTACT ALSO STATED THAT AFTER AN EXTENDED PERIOD OF DRIVING, THE STALLING BECAME MORE PREVALENT. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WERE AWARE OF THE TRANSMISSION DEFECT AND OFFERED HIM A SOFTWARE UPGRADE. THE CONTACT STATED THAT THE FAILURE PERSISTED AFTER THE UPGRADE. THE CONTACT TOOK THE VEHICLE TO STATE COLLEGE FORD LINCOLN INC (3140 W COLLEGE AVE, STATE COLLEGE, PA 16801, 814-238-5041) AND WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AND THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE IT WAS UNDER A RECONSTRUCTED TITLE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE CLUTCH TO BE REPLACED. HE ALSO HAD TO PAY AN $85 DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265494October 1, 2019
VEHICLE SPEED CONTROL
WHEN ACCELERATING, THE VEHICLE WILL SHAKE AND SHUDDER DUE TO A PROBLEM WITH THE DUAL CLUTCH AS DESCRIBED BY THE MANUFACTURER HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2019/08/14/FORD-STATEMENT-ON-DPS6-CUSTOMER-SATISFACTION-ACTIONS.HTML I HAVE CONTACTED FORD ABOUT MY ISSUE BUT THEY SAID MY VEHICLE WOULD NOT BE ELIGIBLE UNLESS THE CHECK ENGINE LIGHT CAME ON EVEN THOUGH I AM HAVING THE SAME PROBLEMS DESCRIBED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259063September 30, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR HAS BEEN STALLING, JERKING, JUMPING AND SKIPPING EVERY TIME I ACCELERATE. I HAVE TAKEN THE CAR TO THE DEALERS MORE THAN 4 OR 5 TIMES SINCE I BOUGHT IT IN 2014! THEY TOLD ME THOSE CARS WILL DO THAT. WRONG! I HAVE ALL THE PAPERWORK OF HOW MANY TIMES I HAVE TAKING IT FOR THE SAME THING. THE CAR CONTINUES TO SHUDDERS AT SLOW SPEEDS, AND JERKS INTO GEAR. WHEN BACKING UP ON INCLINE STREET/DRIVEWAY, ROLLS BACK. WHEN ACCELERATING IN A HIGHWAY IS DANGEROUS AS THE CAR DOES NOT RESPOND AND MAKING IT A SAFETY HAZARD WHEN SHIFTING LANES, ENTERING ON INTERSECTIONS OR HIGHWAY. THE PROBLEM CONTINUES AFTER TAKING IF TO THE DEALER MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259111September 30, 2019
ENGINE, POWER TRAIN
HAVE BEEN EXPERIENCING MAJOR JERKING AND STUTTERING WHEN CAR CHANGE FROM 1ST TO 2ND GEAR. REALLY HAVE TO PRESS ON GAS FOR IT TO ACCELERATE. VERY DANGEROUS FOR WHEN TRYING TO MERGE LANES ON FREEWAY. IT HAS SHUT OFF TWICE ON DIFFERENT OCCASIONS AND WOULD NOT RESTART. CHECK ENGINE LIGHT JUST TURNED ON AT 89,000 MILES. EXTREMELY UNCOMFORTABLE WITH DRIVING IT DUE TO THESE PROBLEMS. THERE WERE OCCASIONS WHERE I COULD NOT ACCELERATE AND CARS WERE CLOSE TO CRASHING INTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258976September 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS THE VEHICLE INDEPENDENTLY ACCELERATED THE CONTACT WAS ALMOST INVOLVED IN A CRASH THE CONTACT WAS CONCERNED ABOUT THE TRANSMISSION AND A PROBLEM WITH SHUDDERING WHILE DIVING WHILE DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE RPM'S REDLINED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FISHTAILED TO A STOP. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ADDITIONALLY, THE VEHICLE EXPERIENCED A HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED ON SEVERAL OCCASIONS. ON ONE OTHER OCCASION WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO RECEIVE FIELD SERVICE ACTION NUMBER: 19N08 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. JOHN SANG FORD LINCOLN, 195 UPPER RIVER RD, GALLIPOLIS, OH 45631, (800) 272-5179, WAS CONTACTED BY PHONE TO HAVE THE FIELD SERVICE CAMPAIGN PERFORMED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258467September 27, 2019
POWER TRAIN
MY 2014 FOCUS IS PART OF THE GROUP OF CARS THAT HAS A TERRIBLE CLUTCH SLIPPAGE PROBLEM. IT'S SO BAD THAT FORD HAS OFFERED TO REPLACE THE CLUTCH ON EXTENDED WARRANTY THROUGH A CUSTOMER SATISFACTION PROGRAM. ONLY ONE PROBLEM, BECAUSE MY CAR HAS A RESTORED SALVAGE TITLE, THAT PROGRAM DOESN'T INCLUDE ME. FORD HAS REPLACED THIS CLUTCH ONCE A WHILE BACK, THE CAR HAD A RESTORED TITLE THEN AS WELL. SO THIS CLUTCH THAT IS BAD IS THE REPLACED CLUTCH THAT SHOULD HAVE A WARRANTY REGARDLESS OF THE TITLE STATUS OF THE CAR. IF THIS HAD BEEN LISTED AS A RECALL, IT WOULD HAVE COVERED ME, BUT BECAUSE IT'S CALLED A "CUSTOMER SATISFACTION PROGRAM" THEY WON'T COVER ME. FORD CLAIMS THEY CAME TO THAT CONSENSUS WITH THE HELP OF THE NHSTA, IF THIS IS SO, PLEASE EXTEND THE CLUTCH COVERAGE TO PEOPLE LIKE ME! WE HAVE THE SAME PROBLEM CLUTCH AS CARS WITH A CLEAN TITLE, AND THE CLUTCH DIDN'T GO BACK BECAUSE OF AN ACCIDENT! IT'S A TERRIBLE PRODUCT THAT FORD DISCONTINUED FOR GOOD REASON. PLEASE RECONSIDER AND MAKE THIS A RECALL.......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258647September 27, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
NOT SURE WHY BUT CAR STUDURDS GOING IN TO 1ST GEAR AND 2ND. FUEL FOR THIS VEHICLE IS CONSUMED VERY FAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258217September 25, 2019
STEERING
'POWER STEERING ASSIST FAULT' CAME UP A FEW WEEKS AGO. I SHUT IT OFF AND TURNED IT BACK ON AND IT CLEARED. WENT TO START IT UP TODAY AND THE FAULT WAS ON AS I PULLED OUT OF THE GARAGE. STAYED ON STOPPING AND STARTING 5 TIMES. ALSO DROVE IT AND WAS VERY DIFFICULT TO STEER. THIS WILL BE A SAFETY ISSUE FOR MY 16 YEAR OLD DAUGHTER WHO IS SUPPOSED TO DRIVE THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257911September 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM
AFTER 2 VISIT TO FORD THEY STATED THAT I NEEDED TO WAIT FOR A LETTER IN ORDER FOR THEM TO REPLACE PARTS THEY HAVE. THE CAR IS RUNNING LEAN BANK 1. WHEN FUELING, IT STALLS. IT HAS STALLED WHILE DRIVE ON A FEW OCCASIONS. THE FUEL ITSELF, GOES QUICK, NOW THAT THE PROBLEM HAS PERSISTED. GETTING UNDER THE CAR, FUEL TANK LOOKS DEFORMED AS WELL AND THE CODE I GET IN THE CAR IS P0171. IT'S BEEN CLOSE TO YEAR SINCE IT'S STARTED AND I STILL HAS NOT RECEIVED A LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257713September 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT HE EXPERIENCED SEVERAL FAILURES WITH THE TRANSMISSION. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN); HOWEVER, THE FAILURE PERSISTED. AFTER THE REPAIR, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT INFORMED VIVA FORD (5550 N DESERT BLVD, EL PASO, TX 79912, 915-834-2800) AND WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO VIVA FORD ON SEVERAL OCCASIONS TO HAVE THE VEHICLE SERVICED FOR SEVERAL UNKNOWN RECALLS AND DEFECTS. REGARDING THE LATEST FAILURE, THE DEALER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257812September 24, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR HAS BEEN IN DEALER AT FRED GRANDE FORD FOR OVER A MONTH FOR RECALLS ON TRANSMISSION AND FUEL TANK NO RESOLUTION RECALL 18 V DASH 735 AND TRANSMISSION SHUTTER DEALERSHIP WILL NOT REPAIR A VEHICLE AND IS TRYING TO CHARGE ME A FEE FOR A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257318September 23, 2019
POWER TRAIN
CAR IS JUMPING AND SKIPPING WHEN TAKING OFF FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256935September 20, 2019
POWER TRAIN
FROM A DEAD STOP CAR SHUDDERS, BETWEEN GEARS WILL SLIP THEN PULL. NOT REALLY ACCELERATING. CLUTCH WILL SLIP, THEN JERK WHEN IT CATCHES. THIS IS PREVALENT IN LOWER GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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