Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10066248April 15, 2004
ELECTRICAL SYSTEM:IGNITION
THE IGNITION - THE KEY WON'T GO IN, OR GOES IN HARD, BUT WILL NOT TURN. I AM TOLD THAT IT NEEDS A NEW STEERING COLUMN, IGNITION AND COMPUTERIZED KEY, AND THE WARRANTY WON'T COVER THE $800+ CHARGE. THIS IS THE 2ND TIME THE KEY HAS BEEN STUCK IN THE INGITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067075April 13, 2004
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING 55 MPH CONSUMER SMELLED A BURNT ODOR COMING FROM THE STEERING COLUMN. VEHICLE CAUGHT ON FIRE DUE TO EXPOSED WIRES. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. PASSENGER EXTINGUISHED THE FIRE AND DISCONNECTED THE FUEL BOX. VEHICLE WAS TOWED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10066822April 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH TRANSMISSION SLIPPED GEARS. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061789April 8, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA RECAL 03V482000 CONCERNING STALLING. RECALL REMEDY WAS PERFORMED ON FEBRUARY 17,2004. SINCE THEN, VEHICLE HAS STALLED FOUR TIMES. WHILE ACCELERATING VEHICLE HESITATED, AND THEN STALLED IN THE MIDDLE OF AN INTERSECTION. CONSUMER CONTACTED THE DEALER WHO CHARGED THE CONSUMER TO DO A DIAGNOSTIC TEST.*AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064539April 5, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY STEERING WHEEL LOCKED. THE KEY WILL GO INTO THE IGNITION (AND THE DINGING SOUND STARTS), BUT THE KEY WILL NOT TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064493April 3, 2004
FUEL SYSTEM, GASOLINE
MY 2001 FORD FOCUS ZX3 HAS STALLED AROUND TURNS AND WHEN IT GETS BELOW 1/3 TANK CONSISTENTLY SINCE I GOT IT, AND IN MID MARCH IT COMPLETELY STALLED OUT AS I WAS DRIVING DOWN THE ROAD AND TOOK NEARLY 20 MINUTES TO RESTART. I JUST VISITED FORDS WEB SITE TO FIND OUT ANY RECALL INFORMATION AND IT CAME UP WITH NO RECALLS FOR THIS PROBLEM, OR ANY OTHER PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066718April 1, 2004
VEHICLE SPEED CONTROL
VEHICLE WAS SURGING AT A STEADY SPEED OF 53-63 MPH. *PH *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064329April 1, 2004
SERVICE BRAKES, AIR
IN DEC,OF 2003 I HAD CAUSE TO GO TO FORD AND COMPLAIN ABOUT THE BRAKES ON MY CAR,THIS WAS THE 4TH TIME I HAD COMPLAINED TO THEM. AT THIS TIME THEY SAID THE FRONT BRAKES WERE WORN TO 0.I WAS INTO FORD JUST 2 MONTHS BEFORE FOR THE SAME THING AND NOTHING WAS SAID AT THE TIME,NOW THEY DECIDED THAT WE WERE GOING TO PAY FOR THE WHOLE THING ROTORS INCLUDED I WAS SHOCKED BECAUSE I WAS TOLD THAT THE CHEAP BRAKES THAT FORD PUTS ON ONLY LAST FOR LESS THEN 12,000 MILES WE PAID TO HAVE THEM REPLACED BECAUSE FORD GAVE US NO CHOICE,NOW WE ARE HAVING PROBLEMS WITH THE BACK BRAKES MAKING A LOUD SQUILING NOISE I AM SO UNHAPPY THAT THEY CHOOSE TO DO NOTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064066March 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
2001 FORD FOCUS 34500MILES; AUTOMATIC TRANSMISSION UNEXPECTEDLY DROPS OUT OF GEAR AT HIGHWAY SPPEDS AND UNDER LOAD . ALSO BRAKES AND ROTOR SHOT AT 345OO MILES. FORD CLAIMS THIS IS NORMAL. CANNOT BELIEVE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065089March 23, 2004
FUEL SYSTEM, GASOLINE
VEHICLE HESITATED AND STALLED DUE TO A CONTAMINATED FUEL TANK. *PH THE CONSUMER HAS SINCE RECEIVED A RECALL NOTICE, AND AFTER READING THE NOTICE SHE REALIZED THE VEHICLE HAD THE SAME PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064659March 22, 2004
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:HORN
WHILE DRIVING FROM A PARKING LOT DOORS LOCKED. DOORS WERE INOPERATIVE, EXCEPT DRIVER'S SIDE DOOR. ALSO, HORN STARTED TO BLOW AND THE DRIVER WAS NOT ABLE TO STOP IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063552March 19, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
CONSUMER COMPLAINED ABOUT IGNITION SWITCH PROBLEM. CONSUMER HAD VEHICLE TOWED, AND WAS TOLD THAT THE TUMBLER FELL OUT OF THE IGNITION MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063498March 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN DRIVING THERE IS A HESITATION. CONSUMER FEELS THAT ENGINE MAY SHUT OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061991March 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I'M HAVING A PROBLEM WITH THE STEERING WHEEL LOCKING UP AND THE IGNITION KEY WON'T TURN. I TRIED JILTING THE WHEEL TO TRY TO GET IT TO UNLOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062018March 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I PURCHASED A 2001 FORD FOCUS IN JAN/2001. AFTER 16000 MILES MY ROTORS CRACKED AND HAD TO BE REPLACED ALONG WITH OTHER BRAKE PARTS THIS REPAIR WAS DONE ON 10/15/02 AND WAS COVERED BY MY WARRANTY. AFTER 30000 MILES I BEGAN TO HEAR A SQUEAKING NOISE WHENEVER I APPLIED THE BRAKES. AT 30528 MILES, ON 03/05/04, I WAS INFORMED BY THE OASIS FORD DEALERSHIP (OLD BRIDGE, NJ) TECHNICIAN THAT MY ROTORS HAD TO BE REPLACED ALONG WITH OTHER BRAKE PARTS AND BECAUSE THIS WAS A WEAR PROBLEM, IT WAS NOT COVERED BY MY VERY EXPENSIVE WARRANTY. I TOLD HIM THAT THE ROTORS WERE REPLACED ONLY 14000 MILES AGO. HE SAID THAT THE PROBLEM WAS WITH THE ROTORS PROVIDED BY FORD MOTOR COMPANY. HE SAID THEY WERE TOO THIN AND COULD NOT BE MACHINED BECAUSE THAT WOULD REDUCE THEM BELOW "SPECS". THIS REPAIR WOULD COST ME $360.00 NOW AND, PRESUMABLY, ANY FUTURE BRAKE REPAIR. THE ROTORS APPEAR TO BE OF INFERIOR QUALITY AND PERHAPS A SAFETY ISSUE. PLEASE INVESTIGATE. I AM AVAILABLE FOR ANY FOLLOW-UP QUESTIONS YOU MAY HAVE. THANK YOU FOR YOUR ASSISTANCE. REGARDS, ED BARRY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063102March 12, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 35 MPH CONSUMER HEARD A PINGING SOUND COMING FROM THE ENGINE COMPARTMENT. SEVERAL MOMENTS LATER CONSUMER HEARD A LOUD POPPING SOUND AND THE ENGINE DIED. CONSUMER FOUND OUT THAT THE ENGINE HAD THROWN A ROD THROUGH THE ENGINE BLOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063127March 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER RECEIVED A RECALL ON HIS DAUGHTER'S VEHICLE FOR THE FUEL PUMP. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND LEFT IT THERE FOR 2 DAYS. WHEN CONSUMER PICKED UP THE VEHICLE HE FOUND THAT DEALER DID NOT REPLACE THE PARTS THAT SHOULD HAVE BEEN REPLACED. ALSO, CONSUMER DID NOT THINK THAT MECHANIC ACTUALLY CHECKED THE VEHICLE AFTER DOING RECALL REPAIRS. HE STATED THAT THE RECALL CALLED FOR THE REPLACEMENT OF THE FUEL PUMP WITH FULLER. VEHICLE WAS STILL DOING THE SAME THING, HESITATING AND STALLING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059238March 11, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER RECEIVED NHTSA RECALL 03V482000 CONCERNING FUEL PUMP PROBLEM. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER REPLACED FUEL PUMP, CHARGING $25.00 FOR PARTS AND $40.00 DO FOR LABOR. TOTAL CHARGE WAS $75.00. CONSUMER OBJECTED PAYING FOR LABOR BECAUSE THE RECALL LETTER INDICATED IT WAS FREE OF CHARGE. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061764March 9, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER RECEIVED A RECALL NOTICE BUT DUE TO THE VEHICLE HAVING A "BRANDED TITLE", THE CONSUMER HAD TO PAY $430.48 FOR THE FUEL PUMP REPLACEMENT. (NAR) *PH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061671March 9, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT ANY SPEED ENGINE WOULD EITHER SURGE OR STALL WITHOUT ANY WARNING. DEALERSHIP WAS CONTACTED, AND INFORMED THE CONSUMER THAT FUEL PUMP NEEDED REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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