Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10125651June 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE OWNER HAD TO REPLACE THE IGNITION SWITCH THAT LOCKED UP TWICE IN LESS THAN ONE YEAR. THE KEY AND CYLINDER HAD TO BE DRILLED OUT, AND ALL PARTS REPLACED. THERE HAVE BEEN A COUPLE OF TIMES THAT THE KEY WOULD NOT TURN, BUT EVIDENTLY IT WOULD. THEN, ONE DAY THE KEY WOULD NOT TURN AT ALL, AND THE COLUMN HAD LOCKED UP. VEHICLE WAS THEN TOWED TO THE GARAGE. EVERYTHING HAS BEEN REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125654June 17, 2005
LATCHES/LOCKS/LINKAGES
THREE OF THE WINDOWS FROM MY VEHICLE FELL. THE WINDOWS FELL IN THREE SEPERATE INCIDENTS. FIRST THE REAR PASSENGER WIDOW FELL AND ALMOST BROKE AND COULD HAVE CAUSED THE GLASS TO BREAK IN MY TWO-YEAR-OLD SON'S FACE. APPROXIMATELY TWO MONTHS LATER THE FRONT DRIVER SIDE WINDOW FELL, HITTING ME IN MY LEFT MIDDLE FINGER. LASTLY ABOUT TWO WEEKS AGO THE REAR PASSENGER SIDE WINDOW FELL WITH NO INCIDENT. I ONLY HAVE ONE WORKING WINDOW AND I AM AFFRAID THAT IF I HAVE A PASSENGER, THE WINDOW MIGHT BREAK AND CAUSE SEVERE DAMAGE. AT THIS MOMENT I HAVE NOT REPAIRED THE WINDOWS, BUT I WAS LOOKING FOR A RECALL FROM FORD. I HAVE ALSO NOTICED SEVERAL OTHER VEHICLES WITH THE SAME PROBLEMS. VEHICLE: 200 FORD FOCUS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10125473June 16, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I AM A COLLEGE STUDENT AND I HAVE A 2000 FORD FOCUS. THE STEERING WHEEL IS LOCKING AND I CAN'T START THE CAR. MY MOTHER, FATHER, BOYFRIEND AND I HAVE TRIED OVER AND OVER TURNING THE KEY AND THE STEERING WHEEL BUT IT DOES NOT WORK. THIS IS THE THIRD TIME THIS HAS HAPPENED AND MY CAR IS NO LONGER UNDER WARRANTY. THIS IS A MAJOR PROBLEM WITH THE FORD FOCUS AND SOMTHING NEEDS TO BE DONE, THE CAR NEEDS TO BE RECALLED. THIS IS VERY UNSAFE, AND THE DEALERSHIPS ARE NOT MUCH OF ANY HELP. PLEASEEEEEEEEEEE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125561June 16, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT PASSENGER SIDE COIL SPRING BROKE AND THE SHARP EDGE OF THE SPRING (CREATED BY THE BREAK) STUCK INTO MY TIRE CAUSING A FLAT. THE CAR CAME TO A GRINDING HAULT. I WAS TRAVELING AT ABOUT 5-10 MPH, TURNING DOWN A SIDE STREET. I HAD BEEN ON THE HIGHWAY 2 MINUTES EARLIER. IF THIS HAPPENED ON THE HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS PROBABLY RESULTING IN SERIOUS INJURY OR DEATH. WHEN I TALKED TO THE SERVICE TECH. AT MY LOCAL DEALER HE TOLD ME THAT IT WAS A RECALL ITEM BUT FORD DID NOT SEND OUT NOTICES AND THEY WERE FIXING THE PROBLEM CARS WHEN THEY COME IN BROKEN. THE LOCAL FORD DEALER REPLACED BOTH FRONT SPRINGS AND THE ONE TIRE THAT WAS DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125223June 14, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
2000 FORD FOCUS WITH Z-TECH ENGINE CAUGHT FIRE DRIVERS SIDE BATTERY COMPARTMENT/WIRE HARNESS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10125232June 14, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
DT: CONSUMER STATES THAT STEERING WHEEL LOCKS UP, WHICH CAUSES THE KEY NOT TO TURN IN THE IGNITION. THE CONSUMER HAS TO WORK WITH THE STEERING WHEEL TO GET KEY TO TURN. CONSUMER HAS TAKEN VEHICLE TO SERVICE DEPARTMENT, AND THE TECHNICIAN STATED THAT VEHICLE HAS AN ANTI-THEFT SYSTEM, AND THAT IS WHY IT IS HAVING STEERING PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125288June 14, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION FAILURE, CAN NOT REMOVE OR TURN KEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125114June 13, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: CONSUMER STATED IGNITION LOCK BROKE/FROZE. KEY WOULD NOT GO IN IGNITION, SOMETIMES IT WOULD GO HALF WAY IN, AND SOMETIMES ALL THE WAY IN. BUT EVEN WHEN IT WENT ALL THE WAY IN IGNITION WOULD NOT TURN. VEHICLE WAS SITTING IN DRIVEWAY WHEN THIS HAPPENED. THERE WERE PREVIOUS PROBLEMS WITH IGNITION. BUT CONSUMER WAS EVENTUALLY BE ABLE TO GET IGNITION TO WORK. THIS HAPPENED SEVERAL TIMES OVER THE LAST TWO OR THREE YEARS. HAD NO PROBLEM IN THE LAST YEAR UNTIL NOW. VEHICLE WAS SERVICED REGULARLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124655June 9, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION "FROZE" SO THAT I COULD NOT TURN THE CAR ON AND THE STEERING WHEEL WAS LOCKED. I HAVE SINCE READ MANY COMPLAINTS ABOUT THIS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124865June 9, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING, ROLLED OVER HIGH-SPEED SPEED BUMP AT ABOUT 25 MPH, HEARD A LOUD NOISE. AFTERWARDS, RIGHT FRONT OF CAR MADE VERY LOUD CLICKING NOISE AS IF IT WERE BINDING DURING SHARP TURNS AT LOW SPEEDS. UPON FURTHER INSPECTION, FOUND RIGHT FRONT COIL SPRING BROKEN. BOTH SPRINGS HAD PORTIONS OF THE BLACK COATING MISSING, EXPOSING RUSTY STEEL. UNCERTAIN IF DRIVER'S SIDE SPRING BROKEN. BROKEN RIGHT FRONT SPRING TILTED INWARDS, DID NOT CONTACT TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124559June 8, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: FRONT COIL SPRING BROKE ON PASSENGERS SIDE, THE SPRING WAS LOCKED ON THE TIRE AND RUINED THE TIRE. GOODYEAR HAD NEVER SEEN ANYTHING LIKE THAT, AND FORD SAID THEY NEVER HAD ONE COME IN LIKE THAT. GOODYEAR SAID IT COULD HAVE BEEN ANYTHING THAT MADE IT BREAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124582June 8, 2005
ELECTRICAL SYSTEM:IGNITION
MY CAR WAS DRIVING/STARTING JUST FINE UNTIL ONE NIGHT I TRIED TO START MY CAR AND THE IGNITIOON AND STEERING WHEEL LOCKED UP AND WOULDN'T TURN. I HAD TO HAVE IT TOWED TO A DEALERSHIP. THEY REPLACED THE IGNITION CYLINDER IN MY CAR WHICH COST ABOUT $300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124410June 7, 2005
ELECTRICAL SYSTEM:IGNITION
YESTERDAY, ALL OF A SUDDEN MY KEY DID NOT WANT TO TURN THE IGNITION TO START THE CAR. A COUPLE OF TIMES I WAS ABLE TO GET IT STARTED BY PLAYING WITH IT AND THEN WHEN I NEEDED THE CAR A COUPLE OF MINUTES LATER IT WOULD NOT WORK. I AM NOW FINDING ALOT OF COMPLAINTS ON THE INTERNET IN RELATION TO FORD FOCUS 2000-2003 MODELS HAVE BAD IGNITIONS AND SUBJECTS HAVING TO HAVE THE IGNITION REPLACED MULTIPLE TIMES AND FORD NOT RECALLING THEM. WEBSITES: WWW.AUTOMOTIVETALK.NET AND WWW.EDMUNDS.COM, ETC. I AM A SINGLE MOM, WITH ONLY THE FORD FOCUS TO DRIVE AND I CAN'T AFFORD TO BE STALLED OUT SOMEWHERE WITH MY YOUNG CHILD, BECAUSE FORD HAS DECIDED NOT TO FIX A CONSTANT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123971June 2, 2005
ELECTRICAL SYSTEM:IGNITION
KEY STUCK IN IGNITION, AFTER REPEATEDLY JIGGLING KEY, COULD TURN ON ELECTRICAL, BUT COULD NOT TURN ON ENGINE. FINALLY COULD REMOVE KEY WITH DIFFICULTY, BUT ELECTRICAL STAYED ON EVEN WITH KEY REMOVED. TRIED REPEATEDLY FOR MORE THAN AN HOUR AND A HALF, BUT COULD NOT TURN ENGINE ON. HAD TO HAVE CAR TOWED TO MECHANIC FOR REPAIR. THIS SAME PROBLEM OCCURRED ONCE BEFORE IN MAY 2002. AT THAT TIME (2002) THE KEY CYLINDER WAS REPLACED AND THE IGNITION CYLINDER WAS RECODED UNDER WARRANTY BY FORD DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122436May 30, 2005
ELECTRICAL SYSTEM, SUSPENSION:FRONT
EVENTS, JUST NORMAL DRIVING. SWAY BAR LINK DISCONNECTED CAUSING SHARP RIGHTWARD PULL AT HIGHWAY SPEED. CONTINUED SMELLING OF ELECTRICAL BURNING FROM DASH PANEL WITH INTERMITTENT INSTRUMENT FAILURE, AND AIRBAG LIGHTS FLASHING. SMOKE CAME FROM THE VENT SYSTEMS A COUPLE TIMES, BUT NO FIRE NOTICED AS OF YET. NOTHING HAS BEEN DONE TO CORRECT FAILURE, COSTS TOO MUCH FOR ME TO HAVE FORD DIAGNOSE THE PROBLEM, $500+ FOR DASH LABOUR COSTS TO PULL IT AND INSPECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10122287May 27, 2005
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:IGNITION:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION
DT: TRANSMISSION WOULD NOT KICK INTO GEAR. THE KEY IGNITION IS ALWAYS GETTING STUCK. CONSUMER TOOK VEHICLE TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT WAS ONLY HER IMAGINATION. FINALLY, THE TRANSMISSION DIED AND THE WARRANTY HAD RAN OUT. THE DOORS BOTH FRONT AND BACK COME OPEN WHILE DRIVING. THERE IS A RECALL ON THE REAR DOORS BUT IS ALSO HAVING PROBLEM WITH THE FRONT DOORS AS WELL. VEHICLE WAS TAKEN TO DEALER 3 TIMES FOR THE IGNITION KEY ALONE. CAR IS CURRENTLY IN SHOP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122306May 27, 2005
ELECTRICAL SYSTEM:IGNITION
MY FORD FOCUS 2000 ZX3 WAS WORKING FINE. WHEN I WENT TO DRIVE HOME FROM WORK THE KEY JAMMED IN THE IGNITION. I COULD NOT GET THE KEY TO TURN. I TRIED AND TRIED BUT IT WOULD NOT TURN. I HAD TO GET MY WIFE TO PICK ME UP. I TRIED IT THE NEXT DAY, STILL JAMMED. I READ ON THE INTERNET THAT THIS IS A COMMON PROBLEM WITH FORD FOCUS MODELS. I CALLED THE DEALERSHIP AND WAS TOLD $350- $650 TO REPLACE IT. VERY EXPENSIVE I THOUGHT. I CALLED AAA, THEY SENT A LOCK SMITH AND IT COST ME $185. NOT ONLY IS THIS A PROBLEM THAT SHOULD BE ADDED TO THE 12 ALREADY LISTED RECALL ITEMS ON THIS MODEL BUT THE PRICE AT THE FORD DEALER WAS WELL INFLATED!!!! I WOULD LIKE TO SEE THIS ITEM ADDED TO THE RECALL LIST AS IT IS A MANUFACTURING DEFAULT. I WOULD ALSO LIKE TO BE REMBURSED FOR THE LOCKSMITH CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122363May 27, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WAS GETTING READY TO DRIVE HOME. PUT MY KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. TRIED FOR TWO HOURS TO TURN THE KEY, BUT NO LUCK. I HAD TO WAIT AN ADDITIONAL 2 HOURS TO GET A RIDE HOME, WITH MY CAR STILL IN THE PARKING LOT. CALLED FORD DEALERSHIP. TOLD THEM MY PROBLEM,AND THEY KNEW WITHOUT ME TELLING THEM, THE MAKE AND MODEL OF MY CAR. THEY THEN REFERRED ME TO A LOCK SMITH, WHO HAD TO COME OUT AND REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122091May 25, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
OH MY GOSH I NEED YOUR HELP ONCE AGAIN. I HAD E-MAILED YOU MONTHS AGO IN REGARDS TO MY FORD FOCUS. THE BACK DOOR LATCHES ARE DEFECTIVE. SOMEONE AT YOUR OFFICE HAD CALLED ME ABOUT THIS ISSUE. THAT SOMEONE SAID THERE WILL BE A RECALL COMING OUT SHORTLY IN REGARDS TO THE FORD FOCUS BACK DOOR FLYING OPEN. WELL I COULDN'T WAIT TO GET MY RECALL. IT CAME IN THE MAIL. I WENT TO THE DEALERSHIP YESTERDAY TO GET THE LATCHES REPLACED. MY DOOR FLEW OPEN WITH A PASSENGER IN THE BACK BUT SAFELY SEATBELTED IN. THANK GOD... WELL IT ALSO HAPPENED WHERE THE DOOR FLEW OPEN ON LEFT TURNS. SO I WOULD CONSIDER THIS DEFECTIVE AND DANGEROUS. WELL THE DEALERSHIP SAID IN FORDS POLICY ALL THAT NEEDS TO BE DONE IS THE LATCHES LUBED AND A INSTALL A LOWER ROCKER SEAL. OH MY GOSH.... I DON'T NEED THE DARN THING LUBED I NEED IT REPLACED. I DON'T KNOW WHERE TO GO FOR HELP. I GOT IN A NASTY ARGUMENT WITH THE MANAGER OF SALES AT FORD #651222-0511. THE CAR IS NOT SAFE. I DON'T LET ANYONE ELSE DRIVE IT. THE CAR HAS HAD 12 RECALLS ON IT. I JUST WANT NEW LATCHES INSTALLED. ISN'T THAT WHY THE RECALL WAS PUT INTO PLACE? I ALSO CALLED FORD CUSTOMER SERVICE LINE. THEY SAID THE DEALERSHIP DID WHAT THEY WERE SUPPOSE TO DO. LUBE THE LATCHES....... I COULD HAVE DONE THAT MYSELF. I FEEL NO SAFER WITH SOME LUBE ON THE LATCH..... OH MY GOODNESS WHAT IS A CONSUMER SUPPOSE TO DO. NO ONE WANTS TO TAKE RESPONSIBILITY FOR THERE DEFECTIVE PRODUCTS... PLEASE HELP ME IF YOU CAN. HAVE A WONDERFUL DAY AND THANKS FOR LISTENING..... :-)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121814May 22, 2005
STEERING:COLUMN
CAR WORKED FINE THROUGH THE DAY; PUT KEY INTO IGNITION AND IT WON'T TURN. (SEEMS THIS IS A COMMON PROBLEM FOR FORD FOCUS CARS...(THAT'S WHAT AAA TOLD ME AND IT'S VERIFIED IN LETTERS ON INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus