Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10066669May 11, 2004
ELECTRICAL SYSTEM
WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE MECHANIC COULD NOT DETERMINE THE PROBLEM. *MR *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068405May 6, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER IS LOCKED. KEY WONT TURN IT, BUT THE KEY WILL UNLOCK THE DOOR. HAVE HEARD OF THIS HAPPENING OFTENT OTHER PEOPLE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072147May 5, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING AIR BAG INDICATOR LIGHT ILLUMINATED AND STAYED ON DURING THE DURATION OF THE DRIVE. THIS OCCURRED WITH OUT ANY COLLISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068256May 4, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
MY CAR STALLED AFTER COMING AROUND A SHARP RIGHT HAND TURN. I RESTARTED THE ENGINE AND CARRIED ON A FEW MORE YARDS WHEN THE ENGINE STALLED AGAIN. I TRIED TO START THE CAR SEVERAL MORE TIMES BECAUSE I WAS STUCK AT THE ENTRANCE TO THE FREEWAY ON-RAMP IN VERY BUSY TRAFFIC. I COULD NOT GET THE CAR STARTED AND HAD TO GET IT TOWED AWAY. THE MECHANIC AT THE REPAIR OUTFIT REPLACED THE FUEL FILTER AND SAID THAT THE OLD ONE WAS CLOGGED UP WITH DIRT. THIS HAS NEVER HAPPENED TO ME BEFORE. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT I AM NOT THE ONLY FOCUS OWNER WITH THIS PROBLEM. I THINK THIS RELATES TO RECALL #03V482000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068286May 4, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT AROUND 36,000 MILES I WAS TOLD THAT MY FORD FOCUS NEEDS NEW ROTORS WITH THE BRAKE JOB. THIS IS THE FIRST TIME I HEAR OF ROTORS NEEDING TO BE CHANGED AT THIS LOW MILAGE. I HAD TO PAY FOR THE NEW ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071983May 3, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT BRAKE ROTORS PROBLEM. REAR BRAKES ROTORS WERE REPLACED ON THREE SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068222May 3, 2004
KEY WILL GO IN TO THE IGNITION BUT YOU CAN NOT TURN. FORD DEALERSHIP SAID THAT THEY NEED TO DRILL OUT THE IGNITION AND REPLACE THE CYLINDER IN THE STEERING COLUMN, AND THEN GET A LOCKSMITH TO MAKE A NEW KEY. TOTAL COST OF $350 PLUS A $50 TOWING FEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068234May 3, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
IGNITION KEY DIDN'T TURN ON MY FORD FOCUS 2001 AT NOVEMBER 2003. MILEAGE WAS 42,000 AT THAT DATE. I'VE SPENT HALF OF HOUR TO LEAVE MY FIELD WORK PLACE. BECAUSE OF REPAIR IS TOO EXPANSIVE, I'VE BOUGHT A NEW IGNITION LOCK CYLINDER FOR $84 AND DRILLED OLDONE BY MYSELF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068095April 30, 2004
TIRES
(1) DRIVING ALONG I-80 IN ILLINOIS BETWEEN THE IOWA BORDER AND PERU, ILLINOIS. (2) REAR PASSENGER SIDE TIRE BLEW OUT. IT WAS COMPLETELY SHREDDED. (3) THE TIRE (FIRESTONE FIREHAWK) WAS REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068047April 29, 2004
ENGINE AND ENGINE COOLING
MY CAR JUST STARTED TO STALL OUT.. I HAD FORD REPLACE THEW FUEL FILTER AND PUMP STILL HAS THAT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067971April 28, 2004
SERVICE BRAKES, AIR:DISC
EXCESSIVE WEAR ON THE FRONT BRAKE PADS AND ROTORS,ONLY 16,900 MILES ON CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067773April 25, 2004
FUEL SYSTEM, OTHER
MY 2001 FORD FOCUS EXHIBITS ALL THE SYMPTOMS OF THE FAULTY FUEL MODULE. HOWEVER, WHEN I CONTACTED FORD, THEY SAID THAT MY VIN WAS NOT ONE OF THE VEHICLES AFFECTED. I'D LIKE THE FUEL MODULE REPLACED, AS IT IS FAULTY. CAN YOU PLEASE HELP ME?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067745April 24, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I JUST BOUGHT A USED 2001 FORD FOCUS AND HAD TO PAY TO REPLACE THE IGNITION CYLINDER. THE CAR ONLY HAS 40,000 MILES AND I THINK THAT A PART THIS EXPENSIVE SHOULD LAST LONGER. I SEARCHED FOR OTHER PEOPLE WITH THE SAME PROBLEM AND FOUND MANY FRUSTRATED FOCUS OWNERS WHO ARE HAVING THE SAME PROBLEM. I THINK THIS PART SHOULD HAVE A LONGER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067703April 22, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2001 FORD FOCUS STARTED HAVING PROBLEMS WHEN I WOULD PUT MY KEY IN THE IGNITION AND IT WOULDN'T TURN , IT WOULD TAKE SEVERAL MINUTES FOR MY CAR TO TURN ON. EVENTUALLY AFTER SEVERAL ATTEMPTS TO TURN THE KEY IT NEVER DID, AND I WAS FORCED TO TOW MY CAR HOME. I WILL HAVE TO PAY OUT OF MY OWN POCKET TO TOW IT TO THE DEALERS AND THEY SAID THAT THE COST TO FIX WILL RANGE FROM $350-600. I AM A SINGLE MOTHER WITH TWO KIDS ON A LIMITED INCOME, THERE IS NO WAY I WILL BE ABLE TO AFFORD THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066555April 20, 2004
SUSPENSION:REAR
MY REAR WHEEL BEARINGS FAILED TWICE. THE FIRST TIME THEY FAILED AT 8,000 MILES AND WERE REPALCED BY THE DEALER UNDER A RECALL PRGRAM. THE SECOND TIME, WHICH IS THE BASIS FOR THIS COMPLAINT, THEY FAILED AT 43,000 MILES (THIS IS ONLY 35,000 MILES LATER). THE DEALER CHARGED ME TO HAVE THEM REPLACED DESPITE THE FACT THAT HE CONCEDED THAT IT WAS PREMATURE BEARING WEAR. BOTH TIMES I HEARD A LOUD GRINDING NOISE COMEING FROM MY REAR WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055372April 20, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLED. THE DEALER INFORMED THE CONSUMER THAT THE FUEL PUMP MODULE WAS DEFECTIVE. ALSO THE BRAKE ROTORS PADS, AND CALIPERS NEEDED TO BE REPLACED. *AK THE ENGINE LIGHT HAD COME ON DUE TO THE FUEL PUMP BEING INOPERATIVE. FORD MADE THE REPAIRS BUT FAILED TO REPLACE THE O RINGS WHICH CAUSED THE PUMP TO FAIL AGAIN. FORD HAD FUEL PUMP RECALL #03NO1 BUT THE SAME EXACT PART WENT BAD. THE ROTORS WERE WARPED DUE TO THE CALIPERS SEEPING FLUID, BINDING THE PISTONS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066481April 19, 2004
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN. CALLED DEALER AND IT APPEARS THIS IS A WIDESPREAD PROBLEM AFFECTING MANY FORD FOCUS'. AFTER SEARCHING THE WEB I SEE THAT IS TRUE. DEALER WANTED $325 + TOW TO REPLACE IGNITION. NOT SURE IF THAT INCLUDED REKEYING. IN ANY EVENT, I FOUND A LOCKSMITH WHO WILL COME TO MY RESIDENCE AND REPLACE THE IGNITION WITH A BETTER ONE THAN FORD IS OFFERING FOR SUBSTANTIALLY LESS MONEY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066503April 19, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKES AND ROTORS; I HAD 21K+ MILES ON MY 2001 FORD FOCUS, THE CAR WOULD VIBRATE WHEN BRAKING, AND SPECIALLY DOWNHILL. I WAS INFORMED BY THE DEALER THAT I NEEDED NEW BRAKE PADS, AND "MOST LIKELY ROTORS". THAT'S RIDICULOUS FOR SUCH LOW MILES. FEARING FOR MY FAMILY SAFETY I DID REPLACE THE PADS AND ROTORS, BUT NOT WITH THE DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066420April 18, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING MY 2001 FORD FOCUS OVER A 6 LANE SUSPENSION BRIDGE FROM PA TO NJ, MY CAR STARTED TO ACT AS IF IT WAS RUNNING OUT OF GAS. CAR SLOWED WITHOUT WARNING THEN DIED,THIS HAPPENED AS A 18 WHEEL TRUCK WAS BARING DOWN ON ME AT A HIGH RATE OF SPEED. SITTING AS A DEAD DUCK THE TRUCK BARELY MADE IT AROUND ME NEARLY CAUSING A MULTI CAR ACCIDENT. AFTER RESTARTING THE CAR (BARELY KEEPING IT RUNNING) I SLOWLY MADE IT TO THE TOP AS IT DIED AGAIN , I GLIDED DOWN THE BRIDGE IN NEUTRAL, I PULLED OVER AT THE END OF THE BRIDGE AND RESTARTED THE CAR AGAIN, THIS HAPPENED 3 TIMES ON THE HIGHWAY, EACH TIME HAVING TO PULL OVER AND RESTART THE CAR.. I HAVE HAD THIS PROBLEM ABOUT A YEAR AGO AND HAD TO FIGHT FORD TO REPLACE THE FUEL PUMP, WHICH SEEMED TO SOLVE THE PROBLEM UNTIL NOW.. THIS TIME I ALMOST GOT KILLED.. THERE IS NO WARNING WHEN THIS HAPPENS! PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE DIES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066297April 16, 2004
SUSPENSION:FRONT:WHEEL BEARING
AS I WAS DRIVING MY 2001 FORD FOCUS ZX3, MY TAIL END STARTED TO SWAY OUT FROM UNDERNEATH ME. THEN I NOTICED A LOUD NOISE FROM THE REAR OF MY VEHICLE. I THEN PULLED OVER TO INSPECT THE SITUATION AND NOTICED MY WHEEL BEARING WAS NOT SECURED PROPERLY. THEN I WENT ONLINE AND RESEARCHED FORD FOCUS RECALLS AND DISCOVERED THERE TO BE ONE ON THIS ISSUE. I ATTEMPTED TO CONTACT PAT & DAN'S DELBALSO FORD DEALERSHIP IN KINGSTON, PA. THEY REFERRED ME TO FORD'S SERVICE DEPARTMENT. AFTER SPEAKING TO FORD, I MADE A RETURN CALL TO DELBALSO FORD AND THEY SCHEDULED AN APPOINTMENT FOR ME. THEY MADE ME WAIT ABOUT A WEEK FOR THE APPOINTMENT AND THEY MORNING OF, I MADE A CALL FOR THEM TO GET MY CAR WHEN THE SERVICE MANAGER TOLD ME THAT THEY WOULD NOT HELP ME. AS A RESULT I HAVE BEEN UNABLE TO GET TO COLLEGE WHICH IS ABOUT 20 TO 30 MILES AWAY FROM MY HOME. ADDITIONALLY, I HAVE MISSED WORK BECAUSE OF THIS AS WELL. I MADE MULTIPLE ATTEMPTS TO HAVE MY PROBLEM RESOLVED BY CONTACTING THE FORD MANUFACTURERS' SERVICE DEPARTMENT. THEY TOLD ME THAT THEIR RECALL HAD BEEN CANCELLED. THEY WENT ON TO SAY THAT THEY WERE JUST BEING "NICE" AND ASSISTING THEIR CUSTOMERS BY PERFORMING THE "WARRANTY PROGRAM" AND THAT THE ORIGINAL OWNER OF THE CAR RECIEVED ACKNOWLEDGEMENT OF THE PROGRAM. I WAS UNDER THE IMPRESSION THAT WHEN OWNERSHIP CHANGES AND ALL WARRANTY INFORMATION IS SENT TO THE MANUFACTURER, THE MANUFACTURER WAS LIABLE FOR ALL RECALL INFORMATION TO BE SENT OUT. I WAS NEVER MAILED NOR BEEN CONTACTED ABOUT THIS WARRANTY PROGRAM SINCE I HAVE OWNED MY VEHICLE. I FEEL THAT I HAVE BEEN WRONGED AND SHOULD NOT HAVE TO SUFFER BECAUSE OF IT. THE PEOPLE AT FORD MOTOR CO. HAVE BEEN VERY RUDE AND OBNOXIOUS OVER THE FACT THAT THEY ARE "EXEMPT" FROM ASSISTING ME WITH MY PROBLEMS. I FEEL SINCE I WAS NEVER INFORMED OF THE PROGRAM THAT THEY SHOULD BE MANDATED TO HELP ME. WHEN I WAS DRIVING I COULD HAVE BEEN SEVERLY INJURED BECAUSE OF THEIR PRODUCT FAILURE THAT THEY KNEW OF AND COULD HAVE PREVENTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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