Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10127067June 29, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION LOCK CYLINDER FAILED ON MY FORD FOCUS (2000 MODEL). THE STEERING WHEEL LOCKED UP AND I WAS UNABLE TO TURN THE KEY TO START THE CAR. I HAD TO HAVE THE CAR TOWED TO THE DEALER WHERE THEY REPLACED THE DEFECTIVE PART FOR AN "IMPROVED IGNITION LOCK CYLINDER KIT" FOR A COST OF $456. CLEARLY, THE ORIGINAL PART WAS DEFECTIVE. I READ DOZENS OF OTHER COMPLAINTS ABOUT THE SAME PROBLEM FOR OTHER FORD FOCUS DRIVERS. MANY HAD TO REPLACE THE IGNITION LOCK CYLINDER MULTIPLE TIMES. FORD SHOULD PAY FOR THESE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126996June 29, 2005
ELECTRICAL SYSTEM:IGNITION
I OWN A 2000 FORD FOCUS. MY IGNITION LOCKED. INITALLY, MY KEY WOULD ONLY GO IN HALF WAY, BUT WOULD NOT TURN. AFTER FINALLY GETTING MY KEY IN, IT STILL WOULD NOT TURN. I HAVE RESEARCHED THIS EXACT INDICENT, AND I HAVE FOUND THIS TO BE A COMMON FAIRLURE. THERE ARE OVER 150 POSTINGS ON AUTOMOTIVETALK.NET ALONE. I PAID $65 TO HAVE THE CAR TOWED AND $310 TO HAVE IT FIXED AT THE DEALER. CLEARLY, THIS IS A DEFECTIVE PART, BUT FORD HAS DONE NOTHING TO COMPENSATE THE OUT OF POCKET COSTS TO THE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126956June 28, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONTACT OWNS A 2000 FORD FOCUS. THE PROBLEM WITH THE VEHICLE IS THAT ONCE CONSUMER STICKS THE KEY INTO THE IGNITION THE KEY WOULD GET STUCK AND WOULD NOT TURN. AFTER NUMEROUS ATTEMPTS IT WOULD EVENTUALLY START BEFORE, BUT NOW IT WILL NOT START AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126630June 27, 2005
POWER TRAIN
1) AT HIGHWAY SPEED, ABRUPTLY SHIFTS INTO LOW GEAR AND DECCELERATES HARD. ODOMETER DISPLAYS "======", WINDSHIELD WIPERS TURN ON. 2) ENGINE ABRUPTLY STALLS, WITH IMMEDIATE LOSS OF POWER STEERING AND BRAKES. AGAIN ACCOMPANIED BY OTHER ODD EVENTS. 3) NO ACCIDENT YET, BUT DANGEROUS. 4) HAPPENS SPORADICALLY, GETTING MORE FREQUENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126707June 27, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: CONTACT STATES THE KEY WILL NOT TURN TO START THE IGNITION. VEHICLE HAD TO BE TOWED, AND THE SERVICE DEALER HAD TO DRILL THE IGNITION CYLINDER LOCK, INSTALL A NEW KEY CYLINDER, AND REMAKE KEYS TO FIT INTO THIS NEW KEY CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126747June 27, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THIS WILL BE THE SECOND TIME I'VE HAD TO REPLACE THE INGNITION SWITCH AFTER A FAILURE. IT LOCKS UP/BREAKS AND THE KEY WILL NOT TURN. THE REPAIR AGAIN IS COSTING ME $300 FOR SOMETHING I FEEL SHOULD BE RECALLED. IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY WHEN I WAS AT 40K MILES. I'M OUT OF WARRANTY NOW AT 60K MILES 2 YEARS LATER. I HAVE FOUND SO MANY OTHER COMPLAINTS ON THE INTERNET IN VARIOUS PLACES TO KNOW THIS PROBLEM IS WIDESPREAD. SEVERAL EMPLOYEES AT MY DEALERSHIP AND TOW TRUCK DRIVERS ARE EVEN AWARE OF IT AND ADMIT THAT IT'S A BIG PROBLEM. THIS TIME MY DEALERSHIP IS USING A DIFFERENT PART THAT *SHOULD* NOT HAVE THE SAME PROBLEM. I AM PATIENTLY WAITING FOR A RECALL TO HAPPEN AND TO BE REIMBURSED FOR THESE REPAIRS. IF IT'S A MATTER OF FORD NOT FEELING THAT IT IS A "SAFETY" ISSUE, I WOULD STRONGLY DISAGREE. I LIVE IN A DANGEROUS CITY WHERE I CAN BE STRANDED WITH THIS PROBLEM AT ANY GIVEN MOMENT. LUCKILY THIS TIME I WAS ONLY OUT SHOPPING LOCALLY DURING THE DAY. FORD HAS LOST ME AS A CUSTOMER UNLESS THEY CAN SHOW GOOD FAITH AND FIX THIS PROBLEM FOR EVERYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126623June 26, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK UP NECESSITATING TOW AND COSTLY REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126564June 25, 2005
ELECTRICAL SYSTEM:IGNITION
WE HAD OCCASIONAL DIFFICULTY INSERTING THE KEY INTO OUR 2000 FORD FOCUS, AND THEN ONE DAY WE WERE COMPLETELY UNABLE TO GET THE KEY IN. WE HAVE A KEY THAT IS RARELY USED AND THAT DOESN'T WORK EITHER. WE ARE STUCK AND WILL HAVE TO CALL A TOW TRUCK TO TAKE OUR CAR TO THE SHOP. MY HUSBAND MISSED A DAY OF WORK AND WE DON'T KNOW YET HOW MUCH THIS WHOLE THING WILL COST US. I WANT TO KNOW WHY THERE IS NOT A RECALL ON THIS SINCE IT IS OBVIOUSLY A PROBLEM FOR FORD FOCUS CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126565June 25, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DURING A ROUTINE DRIVING, THE FRONT RIGHT SPRING OF MY 2000 FORD FOCUS, SIMPLY BROOK. AS A RESULT, THE FRONT SHOCK WAS TILTED TO THE RIGHT. I HAD TO REPLACE BOTH SPRINGS AND SHOCKS. I WAS VERY LUCKY IT OCCURED WHEN I WAS DRIVING IN THE CITY AT 25 MILES PER HOUR, OTHERWISE I COULD BE INVOLVED IN AN ACCIDENT. ON NOVEMBER 2004 FORD ISSUED AN EXTENDED WARRANTY FOR THESE FRONT SPRINGS SAYING THAT " PORTION OF THE FRONT COIL SPRINGS MAY NOT HAVE RECEIVED ADEQUATE CORROSION PROTECTION WHICH MAY EVENTUALLY LEAD TO A FRACTURE OF THE SPRING." I HAVE CALLED FORD DEALERSHIP TO FIX THE PROBLEM, BUT THEY WANTED ME TO PAY FOR THE EXPENSES, SAYING THAT IT IS NOT A RECALL. ANY REQUESTS FOR A REFUND WERE DENIDED. PLEASE, I NEED YOUR HELP. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127952June 24, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, WHEELS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN
THE CONSUMER HAD NUMEROUS REPAIRS PERFORMED ON HER 2000 FORD FOCUS. *JB RECALL CAMPAIGN#02V288000 & 00V411000. REPAIRS THAT HAVE TAKEN PLACE WITHIN ONE YEAR: 14 NEW TIRES BECAUSE OF A PROBLEM WITH THE WHEELS, ENGINE, TRANSMISSION JERKING, RE-WIRED, BATTERY, OVERHEATING AND MUFFLER. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126493June 24, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT:CONTACT STATES WHEN SHE PUTS THE KEY IN THE IGNITION IT WILL NOT MOVE.. SHE HAS REPORTED THE PROBLEM TO THE DEALERSHIP. THIS HAS BEEN HAPPENED SINCE 2000, AND IT HAS GOTTEN WORSE. . IT JUST LOCKS UP AND CONTACT CAN'T TURN THE IGNITION. IT SOMETIMES TAKES UP TO 5 MINUTES TO GET THE IGNITION TO TURN OVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117817June 24, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING, AIR BAGS
CONSUMER WOULD BE UNABLE TO TURN THE KEY INSIDE THE IGNITION SWITCH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CONSUMER ADDS IGNITION IS STUCK WHEN ATTEMPTING TO START VEHICLE. BOTH REAR DOORS WILL NOT OPEN DUE TO VEHICLE NOT STARTING. CLOCK SPRING AND STEERING LOCK ASSEMBLY WERE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126331June 23, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
OVER A PERIOD OF TIME MY KEY WAS STICKING IN THE IGNITION MORE FREQUENTLY. IT THEN GOT TO THE POINT THAT I COULDNT GET THE KEY ALL THE WAY IN UNLESS I MESSED AROUND WITH THE STEERING WHEEL FOR A WHILE. ONCE I GOT THE KEY IN THERE WAS NO GUARANTEE THAT IT WOULD TURN SO I COULD START THE CAR. I EVENTUALLY ENDED UP LEAVING MY KEY IN THE IGNITION AND COVERING UP THE STEERING WHEEL BEFORE I GOT OUT OF MY CAR. I HAVE TWO KIDS, I CAN NOT AFFORD TO GET STUCK ANYWHERE.I TOOK MY CAR TO A REPAIR SHOP WHERE THE MECHANIC PROCEEDED TO TELL ME THAT THIS WAS THE 9TH FORD FOCUS THAT HE HAD REPAIRED THAT MONTH FOR THE SAME PROBLEM. "A CONSUMER HAD JUST PICKED ONE UP THIS MORNING AS A MATTER OF FACT", HE SAID.SO I HAD THE PROBLEM CORRECTED, HE HAD TO REPLACE A PART THAT WAS IN THE IGNITION. HE HAD TOLD ME THAT THE PIECE WAS LIKE A PUZZLE AND THAT WHEN THESE CARS WERE MADE THE MANUFACTURER HAD PUT THE WRONG SIZE IN. I DO NOT HAVE THE OLD PART, THE REPAIR CENTER KEPT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126404June 23, 2005
ELECTRICAL SYSTEM:IGNITION
DT: THE CONSUMER OWNS A 2000 FORD FOCUS. THE IGNITION LOCKS UP. FROM WHAT SHE HAS SEEN THIS IS A COMMON PROBLEM FOR THE FORD FOCUS. THE DEALERSHIP STATED THAT THERE WERE THREE OTHER VEHICLES THAT THEY ARE FIXING FOR THE SAME PROBLEM. THE MANUFACTURER STATED THAT THERE WAS NO OTHER COMPLAINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126218June 22, 2005
POWER TRAIN:AXLE ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
DT: THE VEHICLE WAS MAKING A THUMPING NOISE AT 35 MPH, STARTED OVER WEEKEND, THE ENGINE MOUNT CRACKED AND ENGINE DROPPED FROM THE VEHICLE WHILE IT WAS IN MOTION. WAS GOING 40 MPH, AND HAD ONLY 58,000. DEALER LOOKED AT IT ,AND SAID IT WASN'T UNDER RECALL. THE PRESSURE OF THE ENGINE BREAKING. ALSO BROKE THE AXLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126278June 22, 2005
ELECTRICAL SYSTEM:IGNITION
I'VE HAD THE CAR FOR OVER 3 YEARS NOW AND ALWAYS HAD PROBLEMS INSERTING THE KEY INTO THE IGNITION. ONE DAY, I DROVE THE CAR TO MY FRIEND'S HOUSE AND WAS READY TO LEAVE AND INSERTED THE KEY INTO THE IGNITION. THE KEY WOULD NOT GO INTO THE IGNITION AND THEREFORE, I WAS UNABLE TO TURN THE KEY. THE STEERING WHEEL WAS ALSO LOCKED. I HAD TO CALL A LOCKSMITH AND HE HAD TO DRILL INTO THE IGNITION TO REMOVE IT AND REPLACE IT WITH A NEW ONE. HE ALSO HAD TO PROGRAM A NEW KEY. THE LOCKSMITH TOLD ME THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS. I AM SURPRISED THAT THERE HAS BEEN NO RECALL AS OF YET FOR THIS PROBLEM. I FEEL THAT FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT AND ISSUE A RECALL. WE AS CONSUMERS SHOULD NOT HAVE TO FOOT THE BILL FOR THIS PROBLEM. BY NOT SOLVING THIS ISSUE, THIS ALLOWS OTHERS TO BENEFIT FROM REPAIR COSTS TO THESE VEHICLES EVERYTIME THEY ARE STRANDED AND HAVE NO ONE ELSE TO TURN TO EXCEPT THE ONLY LOCKSMITH IN THE AREA WHO CAN CHARGE WHATEVER TO REPAIR THE IGNITION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10126302June 22, 2005
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES, EQUIPMENT, EQUIPMENT:MECHANICAL
I WENT TO INSURT MY KEY INTO THE STARTED AND MY CAR WOULD NOT TURNOVER AFTER THE WRONG KEY WAS PARTLY INSURTED, I THOUGHT THAT THAT PATS SYSTEM TRIPPED, BUT AFTER RESEARCHING THE ISSUE FURTHER, I REALISED THAT NUMERIOUS PEOPLE AHVE BEEN HAVING THIS ISSUE WITH FORD FOCUSES, THAT THEIR IS A KNOW PROBLEM WITH THIS PART OF THE CAR, I AM GOING TO HAVE TO PAY 300 DOLLARS OR MORE TO FIX A KNOWN ISSUE FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126013June 21, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: CALLER RECEIVED RECALL 05527 BUT DEALER DOESN'T HAVE THE PARTS. CALLER HAS NOT BEEN ABLE TO REACH MANUFACTURER. CALLER HAS 5 VEHICLES UNDER THE RECALL. THE VINS ARE [XXX], [XXX], [XXX], [XXX]. THESE ARE COMPANY VEHICLES ,ALL ARE FORD FOCUS CARS.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119808June 20, 2005
VEHICLE SPEED CONTROL:CABLES
THE CONSUMER FOUND THAT RECENTLY A PROBLEM WITH HIS VEHICLE WHEN ACCELERATING IT DOESN'T SLOW DOWN ONCE THE CONSUMERS FOOT WAS OFF OF THE GAS. THE VEHICLE WAS IN AN ACCIDENT AND THE CONSUMER BELIEVED THAT THE ACCELERATION PROBLEM CONTRIBUTED TO THE ACCIDENT. WHEN THE VEHICLE WAS TAKEN TO THE DEALER HE WAS TOLD THERE WAS A RECALL ON THROTTLE CABLE. THEN HE WAS TOLD THAT THE VEHICLE WAS NOT RECALLED DUE TO THE VIN. THE CONSUMER STATED THAT THERE HAVE BEEN COMPLAINTS OF THIS PARTICULAR VEHICLE. *AK RECALL CAMPAIGN #00V302000. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10125597June 17, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
(1) MY CAR BEGAN SURGING, HESITATING, AND LOSING POWER. (2) MY CAR WILL SHUT OFF WITHOUT WARNING AT ANY TIME AND COULD CAUSE A TRAFFIC ACCIDENT. (3) THE FUEL PUMP WAS REPLACED AS PER RECALL AND NOW 16 MONTHS LATER MY CAR IS EXIBITING THE SAME SYMPTOMS AND FORD MOTOR COMPANY WILL NOT REPLACE THE FUEL PUMP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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