Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10128802July 14, 2005
EXTERIOR LIGHTING:TURN SIGNAL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VEHICLE SPEED CONTROL
DT: THE TURN SIGNAL DO NOT CANCEL AFTER A TURN. THE SPRING BROKE THREE TIMES. THE TRUNK DOES NOT LATCH PROPERLY. DEALERSHIP HAS TAKEN CARE OF BOTH ISSUES, BUT THE PROBLEM RECURRED. IN COLD WEATHER THE IDLE SPEED WAS TOO HIGH. WHEN PUT INTO REVERSE IT BACKED OUT LIKE A ROCKET. THIS CAUSED AN ACCIDENT ON APRIL 9, 2000. THE CONSUMER WAS BACKING OUT WITH THE BACK DOOR OPEN. IT HAPPENED SO FAST HE DID NOT HAVE A CHANCE TO PUT ON THE BRAKES. THE CAR DOOR HIT THE GARAGE POST. THERE WAS NO POLICE REPORT. CONSUMER STATED HE HAD MENTAL INJURIES AND LOST HIS JOB. VEHICLE WAS STILL IDLING HIGH IN COLD WEATHER.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10128571July 13, 2005
ELECTRICAL SYSTEM:IGNITION
DT: THE VEHICLE HAD TO BE TOWED INTO THE FORD DEALERSHIP JULY 2ND, 2005. THE VEHICLE WILL NOT START DUE TO THE IGNITION. THE SERVICE MECHANIC SAID FORD WAS WELL AWARE OF THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128574July 13, 2005
ELECTRICAL SYSTEM:IGNITION
I PUT MY KEY IN THE IGNITION AND IT WILL NOT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128664July 13, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY WIFE WAS LEAVING WORK AT NIGHT ALONE. SHE GOT IN OUR 2000 FORD FOCUS AND TRIED TO START IT. THE KEY WOULDNT TURN. I GUESS IT IS AN IGNITION CYLINDER FAILURE. IF MY WIFE WAS IN DANGER OF HER LIFE OR HURT SHE WOULD NOT HAVE BEEN ABLE TO GET ANYWHERE. I AM OUTRAGED THAT THIS IS NOT A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128680July 13, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
DID A RIGHT TURN TO GET ON THE FREEWAY AND LOST MOST POWER. HOBBLED ALONG THE SHOULDER AT 20 MPH FOR 1/2 A MILE, THEN IT STALLED. WAITED 1 MINUTE, RESTARTED AND THEN IT RAN FINE. NO CHECK-ENGINE NOR OTHER LIGHTS CAME ON UNTIL IT STALLED. OCCURED AFTER DRIVING 3 MILES IN JULY (PARITALLY WARM) WITH ABOUT 2 GALLONS OF GAS. DROVE TO KEMP FORD AND ASKED SERVICE DEPT ABOUT ANY RECALLS. SEEMED TO HAVE NO KNOWLEDGE OF SIMILAR INCIDENTS. SUGGESTED POSSBLE FUEL PUMP PROBLEM. THE CAR HAS LOST POWER THREE TIMES PREVIOUSLY AT THE SAME LOCATION FOR ABOUT 3-5 SECONDS, AND THEN RECOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128397July 12, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000-2001 FORD FOCUS WAGON - IGNITION CYLINDER FAILURE. WAS IN A VERY HOT PARKING LOT AND KEY WOULD GO IN BUT NOT TURN. THIS IS A REOCCURING PROBLEM WITH ALL FOCUS MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128409July 12, 2005
ELECTRICAL SYSTEM
DT: ON SUNDAY THE OWNER'S WIFE MADE A RIGHT HAND TURN OFF OF MENTOR ONTO HART STREET. THE ENGINE SHUT OFF LIKE THE KEY HAD BEEN TURNED OFF AND THE ENGINE BURST INTO FLAMES. THE VEHICLE WAS TOWED TO CLASSIC FORD BUT HAS NOT BEEN LOOKED AT BY THE INSURANCE COMPANY YET. THE CAUSE OF THE FIRE HAS NOT BEEN DETERMINED. BOTH THE FIRE AND POLICE DEPARTMENTS WERE AT THE SCENE. THE ENTIRE FRONT OF THE VEHICLE HAS COMPLETE FIRE DAMAGE. THERE WERE NO OTHER VEHICLES INVOLVED. PRIOR TO THE FIRE THERE WERE NO PROBLEMS WITH THE VEHICLE. THE VEHICLE OWNER FEELS THE FIRE WAS THE RESULT OF A FAULTY ELECTRICAL SYSTEM. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10128255July 11, 2005
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:SWITCH
I ARRIVED HOME ON SATURDAY MORNING, PARKED IN THE DRIVE MIDWAY, TOOK THE KEY OUT AND WENT INTO THE HOUSE. LATER IN THE AFTERNOON, I TRIED WITH NO SUCCESS TO MOVE THE CAR ALL THE WAY UP INTO THE DRIVE. THE IGNITION WOULD NOT TURN. I MOVED THE WHEEL, WHICH WAS LOCK, BACK AND FORTH AND EVEN TRIED YANKING IT. IT WOULD NOT MOVE. I CALLED MY FRIEND TO COME AND LOOK AT IT. HE WAS UNABLE TO MOVE IT AND COULDN'T FIGURE OUT WHY IT HAD LOCKED. THERE IS NO RELEASE ON THE VEHICLE, SO I COULDN'T EVEN MOVE THE STEERING WHEEL. EVERY THING IS LOCKED IN PLACE. WE PUSHED THE CAR MANUALLY UP INTO THE DRIVEWAY WHERE IT HAS BEEN SITTING WITH THE WINDOWS DOWN FOR 3 DAYS. I LOOKED INTO GETTING IT FIXED AND FOUND SEVERAL WEBSITES WITH HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM. THE DEALERSHIP I CALLED FOR SERVICE SAID IT WOULD BE ROUGHLY AROUND $280 TO FIX BUT COULDN'T QUOTE UNTIL THE CAR HAD BEEN IN FOR INSPECTION. I AM REALLY UPSET WITH FORD FOR NOT RECALLING THIS ITEM YEARS AGO. IT IS SUCH A SMALL FIX FOR THEM BUT COSTS US ALOT. THEN WHEN YOU GET THE REIMBURSEMENT FOR YOU RECALL, THEY TRY TO ELIMINATE THE LABOR COSTS, BUT ISN'T THAT PART OF THE RECALL. MY LAST REIMBURSEMENT WAS MUCH LESS THAN I ACTUALLY PAID FOR THE SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128326July 11, 2005
SERVICE BRAKES, HYDRAULIC
DT: THE BRAKES MAKE A NOISE LIKE IT IS A DUMP TRUCK STOPPING. WHEN THE CONSUMER HITS THE BRAKES THE VEHICLE DOES NOT STOP IMMEDIATELY. HE CHANGED THE BRAKE SHOES TWICE AND THEN TOOK THE VEHICLE TO THE DEALERSHIP. WHILE AT THE DEALERSHIP, THEY FOUND A SERVICE BULLETIN AND THE CONSUMER HAS TO PAY TO REPLACE THE LINING AND MAGNETS. THE PROBLEM WITH THE BRAKES HAS ALWAYS OCCURRED, BUT IT IS NOT EVERY TIME YOU HIT THE BRAKES. THIS VEHICLE IS STILL UNDER AN EXTENDED WARRANTY AND IT IS NOT COVERED. CONSUMER HAS CALLED THE FEDERAL TRADE COMMISSION AND HAS A REFERENCE NUMBER, 6397393. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128204July 9, 2005
LATCHES/LOCKS/LINKAGES
THE KEY WOULD NOT TURN IN MY 2000 FORD FOCUS, DESPITE ALL EFFORTS. MY HUSBAND WAS STRANDED FOR HOURS. A LOCKSMITH HAD TO BE CALLED TO COME FIX IT, COSTING US MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128151July 8, 2005
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2000 FORD FOCUS STATION WAGON. THE REAR TAIL GATE LATCH KEPT POPPING OPEN-WOULD NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128159July 8, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON INTERSTATE 95 WITH CRUISE SET AT 70M.P.H. MY CAR EXCELERATED TO 95 M.P.H. I COULD NOT DISENGAGE THE CRUISE AND THE BRAKES DID NOT FUNCTION. I WAS ABLE TO SLOW THE CAR TO 60 M.P.H. BY PRESSING THE BRAKES AS HARD AS POSSIBLE THEN I TURNED THE KEY OFF WHICH STOPPED THE EXCELERATION BUT ALSO IMPAIRED THE STEERING. I WAS ABLE TO GET THE CAR TO THE EMERGENCY LANE AND MY SON PUSHED US OFF THE SHOULDER OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127785July 7, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
HAD MY OIL CHANGED. DROVE TO WAL-MART. I SMELLED SOMTHING BURNING, STOPED AND LOOKED UNDER THE HOOD DIDNT SEE ANYTHING, THOUGHT MAYBE SOME SPILT OIL WAS BURNING. WENT INSIDE WAL-MART AND RETURNED TO CAR AND STARTED IT AND BEGAN TO DRIVE HOME. CAR STALLED AND SOME GUYS YELLED AT ME TO GET OUT OF THE CAR. I GOT OUT SAW FLAMES COMMING OUT OF THE WHEEL WELLS OPENED THE HOOD AND PUT OUT FIRE AND PUSHED MY CAR OFF THE ROAD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127848July 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE. COULD NOT REMOVE OR TURN KEY. HAD TO HAVE CYLINDER REPLACED IN BOTH VEHICLES THAT WE OWN. QUITE COSTLY AND VERY INCONVENIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127849July 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER FAILED. HAD TO HAVE REPLACED. HAVE TWO SUCH VEHICLES AND EXPERIENCED FAILURE ON BOTH. QUITE COSTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127508July 5, 2005
ELECTRICAL SYSTEM:IGNITION
DT: THIS MORNING WHEN LEAVING FOR WORK CONSUMER PUT KEY IN IGNITION AND IGNITION WOULD NOT TURNING OVER AND THE ENGINE WOULD NOT START. THE CONSUMER TRIED TO MOVE STEERING WHEEL BACK AND FORTH AS THIS HAS WORKED TWICE BEFORE WHEN THIS OCCURRED. HOWEVER, THE STEERING WHEEL LOCKED UP ALONG WITH THE IGNITION. CONSUMER HAD TO HAVE VEHICLE TOWED TO A LOCAL DEALERSHIP. THE DEALER INFORMED CONSUMER THAT THE ENTIRE IGNITION WOULD HAVE TO BE REPLACED, AND OFFERED NO EXPLANATION AS TO WHY THIS OCCURRED. VEHICLE IS CURRENTLY AT DEALERSHIP AWAITING REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127517July 5, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CONSUMER STATED THE CRUISE CONTROL WENT INTO FULL THROTTLE POSITION AND COULD NOT BE DEACTIVATED BY PRESSING THE BRAKE PEDAL. THE ONLY WAY TO SHUT IT OFF WAS TO TURN THE KEY OFF. THE CONSUMER HAD TO HAVE THE CRUISE CONTROL DISABLED. HE HAS NOT CONTACTED A SERVICE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127547July 5, 2005
ELECTRICAL SYSTEM:IGNITION
DT: 2000 FORD FOCUS LX, IGNITION FROZE. PROBLEM OCCURRED BEFORE. THIS WAS THE SECOND TIME THAT CONSUMER HAD THE IGNITION CYLINDER REPLACED. THE FIRST TIME WAS ON MAY 26, 2004. THIS PROBLEM GRADUALLY BECAME WORSE. AT FIRST THE IGNITION WAS A LITTLE HARD TO TURN. WITHIN A WEEK THE CONSUMER COULD NOT EVEN TURN THE KEY IN THE IGNITION. THE SECOND TIME THIS OCCURRED IT INCLUDED THE SAME CIRCUMSTANCES. THERE WERE NO KNOWN OTHER PROBLEMS WITH THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127125June 30, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RIGHT FRONT COIL SPRING BROKE WITHOUT WARNING. BEARING ON THE UPPER TI ROD FROZE UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127132June 30, 2005
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION
HI, ON SATURDAY EVENING (JUNE 18, 2005) I DROVE MY 2000 FORD FOCUS ZTS TO EDGERTON CONFORT INN IN WISCONSIN WITH MY WIFE AND 6 MONTHS OLD CHILD WITHOUT ANY PROBLEMS. ON FATHER'S DAY MORNING (JUNE 19, 2005) READY TO ENJOY BREAKFAST WITH FAMILY AND FRIENDS I WAS NOT ABLE TO TURN ON THE CAR. THE IGNITION KEY WOULD ONLY GO IN HALF-WAY AND WOULDN'T DO ANYTHING PLUS STEERING WHEEL WAS LOCKED AS WELL, EVENTHOUTH I DIDN'T LOCK IT THE NIGHT BEFORE. I SPENT ABOUT AN HOUR WITH FRIENDS TRYING DIFFERENT APPROACHES TO RELEASE THE STEERING WHEEL WITHOUT SUCCESS. THE CLOSEST TOWN I COULD FIND A FORD SERVICE CENTER WAS IN JANESVILLE, WI AND ON A SUNDAY (FATHER'S DAY) I COULDN'T RESOLVE MUCH. I HAD TO SPENT ANOTHER EXTRA NIGHT IN THE HOTEL TO BE ABLE TO RESOLVE THE NEXT DAY. NOT A FUN THING WHEN YOU HAVE A YOUNG CHILD WITH YOU AND NOT ABLE TO DO MUCH WITHOUT A CAR. ON MONDAY, JUNE 20, 2005, I GOT IN CONTACT WITH GORDIE BOUCHER FORD SERVICE CENTER TO ARRANGE TOWING SERVICE. THAT COST ME $73.50 TO GET MY CAR FROM THE HOTEL PARKING LOT TO THE SERVICE CENTER. AT THE SERVICE CENTER I WAS TOLD THAT MY PROBLEM WAS A KNOWN PROBLEM BY THEM, THAT IT WASN'T THE 1ST. TIME THEY SEE IT HAPPEND TO FOCUS CARS AND THAT WILL COST ME 3 HOURS OF LABOR + PART. (LABOR: 279.83; PART: 98.47 = $378.30+TAX) HOTEL/TOWING/FORD SERVICE TOTAL WAS CLOSE TO $500 THE DAMAGED PART WAS THE IGNITION TUMBLER WHICH THEY HAD TO DRILL OUT, REKEY THE NEW TUMBLER AND REPLACE IT. OLD PARTS STAYED AT SERVICE CENTER. THIS IS APPARENTLY A KNOWN PROBLEM AND I WOULD LIKE TO VOICE MY COMPLAINT WITH YOU BECAUSE THIS SHOULD BE TAKEN CARE BY A RECALL FROM FORD MOTOR COMPANY. ALSO, YOU CAN READ MORE ABOUT THIS FROM OTHER OWNERS ON EDMUND'S WEBSITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.EEA50DC/0 PLEASE ADVICE AND THANK YOU FOR YOUR PROVING THIS VENUE TO US, CONSUMERS. FROM ILLINOIS, EDGARDO MUNOZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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