Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10130953August 2, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
PURCHASED A USED 2000 FORD FOCUS FROM A REPUTABLE LINCOLN-MERCURY DEALER FOR MY SON. (HIIS FIRST CAR). AFTER DRIVING THE CAR APPROXIMATELY 100 MILES, WHEN TRYING TO TURN THE ENGINE OFF, THE IGNITION KEY WILL NOT COME OUT. THE CAR HAS TO SIT FOR 20-30 MINUTES BEFORE YOU CAN TAKE THE KEY OUT. AFTER RESEARCHING THE PROBLEM, FORD MOTOR COMPANY HAS KNOWN FOR AN EXTENDED PERIOD OF TIME THAT THEY HAVE MANUFACTURED FAULTY IGNITION CYLINDERS ON THIS MAKE AND MODEL. WHILE THE DEALER HAS OFFERED TO WORK OUT THE PROBLEM, THE FACT REMAINS THAT A RECALL NEEDS TO BE ISSUED TO ALLEVIATE THIS PROBLEM ON BEHALF OF CONSUMERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131057August 2, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2000 FORD FOCUS. THE IGNITION SWITCH HAS LOCKED. KEY WILL NOT TURN. NO WARNING TO IMPENDING FAILURE. CAR HAD TO BE TOWED TO A FORD SERVICE CENTER FOR REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132372August 2, 2005
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC
CONSUMER IS AFRAID TO DRIVE THE 2000 FORD FOCUS DUE TO ALL THE PROBLEMS THAT HAVE DEVELOPED WITH THIS VEHICLE.***NO ANSWER REQUIRED***.*MR THE REAR BRAKES, DRUMS AND SHOCKS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130745August 1, 2005
ELECTRICAL SYSTEM:IGNITION
THIS IS THE 2ND TIME THAT THE IGNITION HAS GONE OUT ON MY 2000 FORD FOCUS. WHEN THE KEY WAS PUT IN IT WWAS HARD TO TURN ON. THIS WENT ON FOR ABOUT A WEEK AND THEN THE KEY WOULD NOT GO INTO THE IGNITION AT ALL. THEREFORE YOU ARE STRANDED WHERE EVER YOU ARE. CAR HAS TO BE TOWED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130474July 28, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
DT: CALLER INDICATED HATCHBACK WIFE'S VEHICLE KEPTOPENING. THERE WAS A RECALL, BUT THE MANUFACTURER CLAIMED THIS VEHICLE WAS NOT INCLUDED BECAUSE IT WAS NOT PURCHASED IN A NORTHERN STATE. DEALER HAD NOT BEEN CONTACTED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130066July 26, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH HAS TO BE REPLACED FOR THE SECOND TIME.THE FIRST ONE WAS COVERED BY WARRENTY.THE SECOND ONE ISN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130093July 26, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131292July 25, 2005
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS IGNITION KEY CYLINDER HAD TO BE DRILLED OUT AND REPLACED.***NO ANSWER REQUIRED***.*MR THE CONSUMER EXPERIENCED THE SAME PROBLEM FOR A SECOND TIME. THE IGNITION FELL APART AND BECAME LODGED IN THE STEERING COLUMN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129818July 24, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I JUST PURCHASED A FORD FOCUS SE STATION WAGON FROM A PRIVATE PARTY. THE CAR IS IN PRISTINE SHAPE WITH ONLY 54,000 MILES ON IT. THERE'S JUST ONE SLIGHT PROBLEM.... THE KEY DOESN'T TURN IN THE IGNITION. THIS PROBLEM HAS BEEN RECORDED A NUMBER OF TIMES.(SEE COMPLAINT SECTION OF THIS WEB SITE) WHY NO RECALLS??????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129824July 24, 2005
ELECTRICAL SYSTEM:IGNITION
MY FOCUS 2000 IS IN THE SHOP DUE TO A BROKEN IGNITION CYLINDER. THIS IS OBVIOUSLY A HUGE COMMON PROBLEM AND SHOULD BE RECALLED.I COULD HAVE BEEN LEFT STRANDED IN THE MIDDLE OF THE NIGHT IN A DARK PARKING LOT. CAR HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129733July 22, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
DT: 2000 FORD FOCUS. CONSUMER SMELLED SOMETHING BURNING WHILE DRIVING AND CONTINUED TO DRIVE FOR ABOUT A MILE. STOPPED VEHICLE, GOT OUT, AND THERE WAS A STRONG SMELL, BUT WAS UNABLE TO DETECT FROM WHERE THE SMELL WAS COMING. A COUPLE DAYS LATER WENT TO PARK VEHICLE IN GARAGE AND NOTICED THAT BOTH HEADLIGHTS WERE OUT OF PLACE. UPON INSPECTION NOTED A MELTING OF THE MOUNTS AND HOUSING, AND THE BULB HOLDER WAS LOOSE, SPRING WAS NOT EFFICIENT ENOUGH TO WITHSTAND JARRING. CONSUMER FELT THIS HAPPENED BECAUSE CONSUMER HAD TO DRIVE OVER SEVERAL RAILROAD TRACKS, AND FELT THIS COULD HAVE LOOSENED THESE PARTS. NO REPAIRS DONE. TOOK VEHICLE TO DEALER FOR A PRICING OF THE REPAIRS, WHICH WAS $60 EACH HEADLIGHT, AND DEALER DID NOT SPECIFY WHY THIS OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129587July 21, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
IG NITION ON A 200 FORD FOCUS LOCKED UP. IGNITION AND STEERING WHEEL WILL NOT TURN. APARENTLY THIS IS A COMMON PROBLEM WITH THIS CAR. UPON COMPLETING A WEB SEARCH FOR POSSIBLE REPAIR OPTIONS I SAW HUNDREDS OF COMPLAINTS FOR THE EXACT SAME PROBLEM. I'M CALLING TO HAVE THE VEHICLE TOWED TO THE DEALER WHERE I WILL UNDOUBTEDLY BE RAPED AND PILLAGED OVER A FORD MD THAT THEY ARE UNWILLING ACKOWLEDGE OR HONOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129527July 21, 2005
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS STEERING AND IGNITION LOCKED. MY SON WHO IS 17 YRS OLD WAS STRANDED AND HAD TO CALL US BECAUSE THE STEERING AND IGNITION WAS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129443July 20, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:IGNITION
I HAVE HAD MY FOCUS FOR FIVE YEARS, I AM 1 MONTH AWAY FROM PAYING IT OFF. INITIALLY AFTER I BOUGHT THE CAR, THERE WERE A FEW MAJOR ISSUES THAT WERE FIXED UNDER THE WARRANTY. EXAMPLE- WHEEL BEARINGS, BREAKS, ETC. OTHERWISE MY CAR HAS HAD FEW PROBLEMS OUTSIDE OF NORMAL WEAR AND TEAR. ON FRIDAY, JULY 15, 2005 I HAD A DIFFICULT TIME GETTING MY KEY TO GO IN THE IGNITION. BUT IT WENT IN, AND STARTED OKAY. ON TUESDAY, JULY 19, 2005, I WAS UNABLE TO TURN THE KEY IN THE IGNITION, IT WAS STUCK. IT WAS ALSO DIFFICULT TO GET THE KEY OUT OF THE IGNITION. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP TO BE REPAIRED. THE DRIVER OF THE TOW TRUCK ASKED ME IF THE IGNITION WAS STUCK. I TOLD HIM YES, AND HE TOLD ME THAT WAS THE USUAL PROBLEM WHENEVER HE HAD TO TOW A FORD FOCUS. MARSHALL BROTHERS LINCOLN MERCURY INFORMED ME IT WAS THE IGNITION CYLINDER THAT BROKE. I LOOKED ONLINE, AND THERE IS AN ENTIRE DISCUSSION BOARD DEDICATED TO THIS SPECIFIC PROBLEM. HTTP://WWW.AUTOFORUMZ.COM/FORD-FOCUS-IGNITION-LOCKS-FTOPICT32011.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129456July 20, 2005
LATCHES/LOCKS/LINKAGES
THE IGNITION CYLINDER SEIZED FOR NO APPARANT REASON. I WAS OVER AN HOURS DRIVE FROM HOME. HAD TO CALL A TOW TRUCK THERE WAS NO WAY TO START THE CAR, THE KEY WOULD JUST NOT TURN. AFTER A COSTLY REPAIR, ALMOST $500CDN I RESEARCHED THIS PROBLEM ON THE INTERNET. IT TURNS OUT I'M NOT ALONE. HTTP://WWW.AUTOWHIZ.COM/MESSAGEBOARDS/MESSAGE.PHP?ID=1784 THIS IS JUST ONE SITE WITH MANY COMPLAINTS ON THIS PROBLEM. EVEN THE SERVICE ADVISOR AT THE FORD DEALER SAID SHE THINKS THERE COULD EVENTUALLY BE A RECALL ON THIS BECAUSE THEY HAVE TO FIX SO MANY OF THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129491July 20, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FORD FOCUS. I HAVE HAD THE IGNITION KEY CYLINDER LOCK LEAVING ME UNABLE TO GET THE KEY INTO THE IGNITION OR TURN THE KEY TO START THE CAR. FORD IS WELL AWARE OF THE PROBLEM, AS THE SERVICE TECHNICIAN AT MY LOCAL FORD DEALER TOLD ME. WITH THIS BEING A KNOWN PROBLEM, FORD STILL WANTS OVER $300 TO FIX A THE PROBLEM. IF THIS IS A KNOWN DEFECT, WHY IS THE CONSUMER THE ONE THAT HAS TO PAY FOR THE PROBLEM???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129281July 19, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: CONSUMER STATES THAT THE POWER LOCKS DO NOT WORK ON 2000 FORD FOCUS. THIS APPLIES TO ALL THE 4 DOORS AND THE TRUNK. THEY GET JAMMED, AND CONSUMER CANNOT GET IN AND OUT OF THE CAR. THE KEY WILL NOT OPEN THEM. THEREFORE THE TRUNK WILL NOT OPEN. IF LOCK THEM MANUALLY THEY ALSO GET JAMMED. THE DEALERSHIP HAS SEEN A LOT OF THIS. IT IS AN ACTUATOR INSIDE THE DOOR, AND IT WILL COST $610.00 JUST TO TEST TO SEE WHICH DOOR IT IS IN. SHE HAS JUST BEEN HAPPENING SINCE LAST WEEK ON 7-11-05. SHE DID REPLACE A FUSE ,AND THE FUSE BLEW WITHIN ONE DAY. THE DEALER TOLD HER IF SHE PUT ANOTHER FUSE IN, IT WOULD ALSO BLOW RIGHT AWAY. SHE HAS NOT TALKED TO THE MANUFACTURER.SHE RECEIVED A RECALL LETTER AROUND MARCH-05; RECALL TCH AND WAS HAVING THE LOCK ON THE DRIVER'S SIDE BACK DOOR FIXED TODAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129323July 19, 2005
FUEL SYSTEM, OTHER:DELIVERY
CAR WAS BEING DRIVEN TO WORK WHEN ENGINE BEGAN TO HESITATE AND EVENTUALLY STALLED. DUE TO LOSS OF POWER STEERING, DRIVER LOST CONTROL OF THE CAR AND COLLIDED WITH CONCRETE MEDIAN BARRIER. ACCIDENT CAUSED AESTHETIC DAMAGE TO FRONT AND REAR BUMPERS. THE CAR WAS RARELY DRIVEN AFTER THE ACCIDENT SINCE IT WOULD ONLY DRIVE FOR A FEW MILES BEFORE STALLING AND I DIDN'T WANT IT TO CAUSE ANOTHER ACCIDENT. I COULDN'T AFFORD TO HAVE THE CAR FIXED. I HAVE RECENTLY DISCOVERED FORD'S RECALL #03N01 - FUEL DELIVERY MODULE ON THE VEHICLE [XXX] WHEN DOING RESEARCH ABOUT HOW TO FIX THE PROBLEM WITH THE CAR STALLING. THIS WAS FOUND ON THE FOLLOWING WEBSITE: HTTP://WWW.ESCORTFOCUS.COM/HTML/FOCUS_111903.HTML . THE RECALL WAS ISSUED IN NOV. 2003 BUT I WAS NEVER NOTIFIED. I HAVE A SCREEN CAPTURE OF THE MY FORD VEHICLE HOME WEBSITE WHERE IT LISTS RECALLS FOR MY VEHICLE. I USE THIS AS MY PRIMARY SOURCE FOR VEHICLE RECALLS AND IT DOES NOT AND HAS NEVER LISTED THIS RECALL. BY THEIR OWN ADMISSION, FORD HAS INSTRUCTED DEALERS TO ONLY FIX THIS PROBLEM IF THE CUSTOMER REPORTS HAVING AN ISSUE. BECAUSE I DID NOT KNOW ABOUT THE RECALL AND WASN'T HAVING ANY ISSUES BEFORE THE ACCIDENT, I WAS INVOLVED IN A CAR ACCIDENT WHICH COULD HAVE BEEN AVOIDED. I FEEL FORD IS RESPONSIBLE TO REPAIR THE DAMAGE CAUSED BY THE ACCIDENT SINCE IT OCCURRED DUE TO A DEFECT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10129061July 18, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
I OWN A 2000 FORD FOCUS ZTS AND THE KEY WILL NOT TURN IN THE IGNITION. ACCORDING TO MULTIPLE POSTINGS ON THE WEB THIS IS A CONSTANT PROBLEM FOR FORD FOCUS OWNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129005July 17, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION WILL NOT WORK PROPERLY ON 2000 FOCUS SE, NEED TO REPLACE IGNITION TUMBLER ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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